Carefound Home Care (Wilmslow)

Everything was recorded.

I have been very pleased with the service we have received from Carefound. All the staff have been very caring + respectful + have enabled us to get back to being more independent, like we used to be.

From the initial booking staff very professional and friendly in taking the booking which is then followed up with a list of carers who will be attending and at what times. What is really good is that they try and use carers who have attended previously so that my husband is used to them and they are also familiar with the property and where things are located and appliances work, also that they actually attend for the allotted time.

I think we have been very fortunate to find such good reliable carers

My dad had care visits for around 6 months earlier this year . The carers were very kind , punctual , reliable and got to know my dad and what his likes and dislikes were . A personalised professional approach at all times

I would not hesitate to use Carefound again in the future should the need arise.

We swapped care providers a month or so ago and wow what a difference we have seen. I would not hesitate to recommend Carefound and I actually came across them using AI search engine as it listed Carefound as outstanding. The two live in carers we have for my parents as well as the managers have exceeded our expectations. The carers go above and beyond and don't just do the bare minimum. They have had to deal with challenging parents with a multitude of issues as well. The manager and the team at the office are incredibly proactive and have been engaging with their GP's and the Meadows. They genuinely all work together for solutions to problems and it takes a lot of the burden and stress away from my sister and I. The costs are also very reasonable and sensible. They are cheaper than the last company we used as well yet there is no compromise on level of service we receive as it's much higher.

The carers duties are to provide company whilst my wife has a leisure break & to warm through my (& cat's) pre-prepared dinner. The care provider made an excellent choice of carer, with good conversation, & she always arrives promptly.

Carefound have provided exemplary care for my father, acting at short notice when we had an urgent need and offering flexibility to suit our changing requirements. They have offered great peace of mind and my parents have been delighted with the service.

Thank you to all at Carefound.

We just want to put on record our huge thanks for everything that the whole team has done in providing care and support for our Mum over the last few weeks until she passed away yesterday.

Everyone has shown professionalism of the highest level as well as care and compassion that is clearly genuine and heartfelt.

So many thanks to the whole team and especially to the Live-in Carers who both went above and beyond.

We would have no hesitation in unreservedly recommending Carefound to anyone.

Provide an excellent service that I have used for 3 months now. Gives peace of mind from competent staff who use their initiative to do whatever needs to be done.

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All the Carefound Home Care staff seem to enjoy their work and are always very pleasant and professional. Any issues we have had are promptly and sensitively dealt with - my husband was very against accepting care at first but the girls worked hard to gain his confidence. He really likes the carers who come but still hates having people in the house, however in his more rational moments, he accepts that I can no longer care for him without professional help. The care is by no means the cheapest available but if you want the best you have to be prepared to pay a slightly higher price.

Helpful staff soon integrated into the workings of this household. In addition to routine, anything to be done readily identified and action taken, often with no prompting necessary. A notable feature is a pleasant attitude in their work. At all times a pleasure to have around.

My experience of your home care is as follows - It is the first time I have had to use a carer owing to my hip surgery. The management who visited was professional, polite, helpful, and easy to get on with. The carer staff who helped me were friendly and treated me with dignity as it was a bit awkward at first. We were able to establish a daily routine from getting out of bed, washing, dressing, and help walking downstairs. My recovery has progressed well with their help and expertise. This respite care is now coming to an end and I would seriously recommend your company to anyone who needs help and assistance including family and friends.

My regards to the team for your help and sensitivity.

Our experience with Home Care has been a very pleasant one, the carers have always been very jolly and caring when picking my husband up taking him to the Coffee meetings, and bringing him home safely. I would have no hesitation in recommending Home Care.

My Mum's experience with Carefound has been very good. She has 2 visits per week and as a person with restricted mobility (after a fall which broke her back) and dementia, she benefits from both assistance with bathing and also, importantly, from the contact time and social interaction this provides. Carefound staff are friendly, helpful, and reliable. Management is attentive and effective in helping me plan Mum's care.

All staff who visit me are polite, caring and professional. The service provided is reliable and communication is excellent.