Carefound Home Care (Wilmslow)

My journey in the healthcare sector began in 2009 at a residential care home. In 2017, I transitioned to domiciliary care when I joined Carefound Home Care, and I’ve never looked back. I’ve progressed along my career path from carer to Registered Branch Manager, a role I started in 2022 and achieved my Level 5 Diploma in Leadership and Management.

I have a genuine passion for helping others, and I find it incredibly rewarding to lead and collaborate with a team that shares this commitment to improving the lives of those we support. Learning about each person’s life history inspires me to deliver person-centred care tailored to their individual needs.

Outside of work, I cherish spending time with my twin daughters, who always keep me busy. We enjoy long walks with our dog, Kyza, and love visiting Macclesfield Forest.

I began working in the health and social care sector in 2014. I started as a carer and progressed to Care Manager. I have worked in both domiciliary care and residential care; however, my passion has always been for domiciliary care. I feel there is something special about being able to support people to remain in their own homes.

I achieved a Level 3 Diploma in Health and Social Care (Adults) for England in 2016 and a Level 3 Diploma in Management in 2018. I am currently working towards a Level 5 Diploma in Leadership and Management for Adult Care.

My passion for working in the health and social care sector has always been driven by my desire to make a difference in someone’s day. I really enjoy going out, meeting new and existing clients, getting to know them, and learning about their lives.

Away from work, I enjoy spending time with my son, partner, and our dog, Dylan. I like to unwind by cooking, and my family's favourites are toad in the hole and chicken stroganoff.

After spending seven years travelling the world with British Airways and managing over 300 passengers on a plane, I decided it was time to transition to the care sector. My experience as a Senior Cabin Manager highlighted the transferability of many of my skills, and I found that caring for others came naturally to me.

I began my career in care in 2017, progressed to a management level, and joined Carefound Home Care in September 2018.

Caring for passengers at 35,000 feet gave me valuable insights into myself, revealing that my passion for care extended beyond the skies. The patience, duty of care, listening skills, overcoming communication barriers, and helping others adapt to new environments all laid the groundwork for my natural inclination to care for the clients I now support.

I take great joy in recruiting like-minded staff at Carefound Home Care and coming up with fun and creative marketing ideas for our team.

Since entering the care industry, I have completed my Level 3 Diploma in Health and Social Care (Adults) for England and I am on the verge of finishing my Level 5 Diploma in Leadership and Management for Adult Care. I have also trained new carers within our company and attended multiple "Train the Trainer" courses to support this.

Outside of work, I stay active as the captain of a Ladies XI cricket team in the summer and play hockey in the winter. I also enjoy playing the guitar, singing, and walking with my partner and our two dogs, George and Gigi, who often accompany me to the office and love meeting some of our clients whenever possible!

I started my career as a full-time carer in 2018 after my children had all completed their education. I find the role very rewarding and have now progressed to a senior carer.

I love the relationships I have built with my clients, and I know some regard me as their friend rather than just a carer.

I received an award for being highly commended in the dementia carer category in 2021 at the Great British Care Awards.

Outside work I enjoy spending time with my 5 children and family, and I adore my 2 grandsons.