Home Care Providers Owned by Carefound Home Care

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Group Review Score

Carefound Home Care provides highly personalised home care services to elderly people in Cheshire, Nottinghamshire and Yorkshire. Services include flexible hourly home care and 24-hour live-in care.

They are locally owned and managed from regional branches in Wilmslow, West Bridgford, Harrogate and York.

They have won various local and national awards and are unique in the UK with all of their branches inspected to date rated 'Outstanding' by the Care Quality Commission (CQC).

Carefound Home Care Locations (4)

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4 Home Care Providers owned by Carefound Home Care
Carefound Home Care (Wilmslow)
Suite 8, Wilmslow House, Grove Way, Wilmslow SK9 5AG
9.854 Reviews
Carefound Home Care
Carefound Home Care (Wilmslow)
"From the initial booking staff very professional and friendly in taking the booking which is then followed up with a list of carers who..."Read all 54 reviews
Visiting Care from £26.25 / hour|Live-in Care from £1,650 / week

Carefound Home Care Wilmslow is Cheshire's local provider of highly personalised home care services to older people and is one of few providers in Cheshire rated 'Outstanding' by the Care Quality Commission... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Carefound Home Care (York)
Suite 11, Tower House, Fishergate, York YO10 4UA
9.716 Reviews
Carefound Home Care
Carefound Home Care (York)
"My experience with Carefound has been really good. At first, I was nervous about having carers, but I needn't have worried, as they soon..."Read all 16 reviews
Visiting Care from £26.25 / hour|Live-in Care from £1,650 / week

Carefound Home Care in York provides highly personalised home care to older people in the York area including Acomb, Askham Bryan, Askham Richard, Bishopthorpe, Clifton, Copmanthorpe, Fulford, Heworth,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Carefound Home Care (West Bridgford)
Roseway House, Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG
9.634 Reviews
Carefound Home Care
Carefound Home Care (West Bridgford)
"My mother didn't want carers like most people I suspect. However after a short settling in period she has come to look forward to her..."Read all 34 reviews
Visiting Care from £26.25 / hour|Live-in Care from £1,650 / week

Carefound Home Care in West Bridgford is a truly local provider of home care services to older people in the Nottinghamshire area. They are rated 'Outstanding' by the Care Quality Commission (June 2022)... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Carefound Home Care (Harrogate)
Oakwood Park, Bishop Thornton, Harrogate HG3 3JN
9.568 Reviews
Carefound Home Care
Carefound Home Care (Harrogate)
"From first point of contact Carefound were exceptional with their knowledge, compassion and understanding, this standard never faltered...."Read all 68 reviews
Visiting Care from £27 / hour|Live-in Care from £1,650 / week

Carefound Home Care in Harrogate provides highly personalised home care services to older people so that they can enjoy a better quality of life at home with the support of an expert carer when they need... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Carefound Home Care Reviews (172)
9.7

Carefound Home Care has a Group Review Score of 9.7 (9.67) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carefound Home Care must have a Review Score.
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Showing 172 reviews matching selected criteria
Review of Carefound Home Care (West Bridgford) from M R (Client / Service User) published on 12 May 2026 Submitted via Postal Card
Overall Experience

My carers are brilliant. They will do anything for me.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your kind review. We are delighted to hear that you feel so well supported by our care professionals. Kind regards

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Review of Carefound Home Care (West Bridgford) from Julie H (Daughter of Client) published on 6 May 2026 Submitted via Website
Overall Experience
My mother didn't want carers like most people I suspect. However after a short settling in period she has come to look forward to her visits. Her carers have got to know her now and are happy and willing to complete tasks
They also undertake jobs on their own initiative which saves mum from having to explain everything.

They are always very pleasant and I'm sure mum benefits from their company.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for taking the time to leave a review. We completely understand that introducing care can feel like a big step, so it's lovely to hear that your mum has settled in well and now looks forward to her visits. Kind regards

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Review of Carefound Home Care (York) from B O (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

My experience with Carefound has been really good. At first, I was nervous about having carers, but I needn't have worried, as they soon put me at ease and have been really kind and helpful, and I now enjoy seeing them.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)

Thank you so much for your kind review. We understand that having care in place can feel a little daunting at first, so it's wonderful to hear that our team were able to put you at ease so quickly. We're delighted that you're enjoying your visits. Kind regards

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Review of Carefound Home Care (West Bridgford) from Chris R (Daughter of Client) published on 28 April 2026 Submitted via Website
Overall Experience
I am very happy with the service provided by West Bridgford Carefound to my father. They treat him with kindness and always act according to his wishes, supporting him to remain as independent as possible in his own home.
The communication with the team is excellent. They immediately make me aware of any issues that arise and are also very sensitive and efficient in dealing with any concerns that my father or I may have. This is particularly reassuring to me as I live hundreds of miles away from my father.

I do not hesiate in giving a five-star review. Thank you.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your kind review.

We're really pleased to hear that your father feels well supported by our West Bridgford team, and that he's able to remain independent at home while being treated with kindness and respect.

It's also good to know that our communication has been helpful and...  

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Review of Carefound Home Care (Harrogate) from Charles C (Client / Service User) published on 23 April 2026 Submitted via Postal Card
Overall Experience

Perfectly happy with the service and carers always going above and beyond

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you very much for your review, we appreciate you taking the time to leave your feedback. Kind regards

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Review of Carefound Home Care (Harrogate) from T M (Wife of Client) published on 21 April 2026 Submitted via Postal Card
Overall Experience

Excellent care. However the expense prohibits us from using more freely.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your feedback, we're so pleased to hear you've been happy with the care provided.

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Review of Carefound Home Care (Wilmslow) from J P (Wife of Client) published on 21 April 2026 Submitted via Postal Card
Overall Experience

From the initial booking staff very professional and friendly in taking the booking which is then followed up with a list of carers who will be attending and at what times. What is really good is that they try and use carers who have attended previously so that my husband is used to them and they are also familiar with the property and where things are located and appliances work, also that they actually attend for the allotted time.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your kind review.

We're really pleased to hear that you found our team professional and friendly from the very start, and that the communication around your visits has been helpful. It's lovely to hear that our care professionals familiarity with your home and routines has helped make visits run smoothly and comfortably.

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Review of Carefound Home Care (West Bridgford) from Evelyn P (Client / Service User) published on 15 April 2026 Submitted via Website
Overall Experience
I am very happy with Carefound and have nothing but praise for their services and communicatrions..
I admit I like the continuity of having my regular Carer but fully understand this may not always be possible. I have met and accepted that sometimes my regular Carer will be unavailable and also met and used her one session with more of a meet and greet and further get to know her rather than using her to actually do anything other than the reason stated above.
My review includes April 25-March26

PS I cannot fill value for money as my daughter Caroline & husband pay your bills.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you for your review, we really appreciate you taking the time to share your experience.

It's great to hear that you're happy with the care and communication from the team. We understand how important it is to have continuity with a regular Care Professional, and we're pleased that you've also felt comfortable when another member of the team has stepped in when needed.

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Review of Carefound Home Care (West Bridgford) from B K (Client / Service User) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Very happy with care received for myself over the past couple of weeks and very satisfied at the care and attention I am receiving. All going well with no problems. Great.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind words. We're delighted to hear that you've been happy with the care and support you've received over the past couple of weeks. It's wonderful to know everything is going smoothly and that you feel well looked after. Kind regards

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Review of Carefound Home Care (York) from M R (Wife of Client) published on 31 March 2026 Submitted via Website
Overall Experience
The weekly visits allow me to do 'worry free ' shopping or attend appointments knowing that my husband is safe.

The home carers usually take him out and he has enjoyed many different venues for refreshments and interesting outings, nothing is too much trouble and we both appreciate this.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)

Thank you for your kind feedback. We're really pleased to hear that the weekly visits are giving you some worry-free time and that your husband is able to enjoy outings and activities. It's great to know the team are making a positive difference and supporting you both in this way. Your comments are very much appreciated

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Review of Carefound Home Care (Harrogate) from D B (Daughter of Client) published on 31 March 2026 Submitted via Website
Overall Experience
Mum has live in carers from carefound. One has been with mum for past 18 months. Other has changed numerous times. mum is physically in better health since having them due to their excellent care & providing home cooked food & plentiful supply of tea.

Communication with carefound is efficient

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your feedback. We're really pleased to hear that your mum's health has improved and that she's been well supported with her day-to-day care, meals and routines. It's also good to know that communication with our team has been working well. Kind regards

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Review of Carefound Home Care (Harrogate) from W S (Daughter of Client) published on 31 March 2026 Submitted via Website
Overall Experience

From first point of contact Carefound were exceptional with their knowledge, compassion and understanding, this standard never faltered. The team are amazing taking time to know and understand my mothers needs ( and quirks), they are both kind and patient, particular thanks to Holly, Danny and Lucy ( if I've missed anyone - apologies, you are all fantastic) we would have been lost had we not had Carefound. Thank you, I would not hesitate to highly recommend.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your kind feedback. We're really pleased to hear that you felt supported from the first point of contact and that the team has taken the time to understand your mother's needs. We'll be sure to pass your thanks on to the team. Kind regards

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Review of Carefound Home Care (Wilmslow) from C S (Wife of Client) published on 17 March 2026 Submitted via Website
Overall Experience
The carers are friendly, helpful and prioritise the needs of my husband. They give me peace of mind and I have complete confidence in leaving him in their care.
They fulfill all the tasks that we have requested, always arrive on time and are very reliable.
We have the same carers unless holidays or sickness and this is always communicated clearly and an efficient handover process is undertaken.
All requests made to the branch office are dealt with efficiently and in a friendly manner.

I think we have been very fortunate to find such good reliable carers

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your kind review. We're delighted to hear that you feel confident and reassured by the support your husband receives from our Care Professionals.

It's great to know that our Care Professionals are providing friendly, reliable care while prioritising your husband's needs....  

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Review of Carefound Home Care (York) from Gillian C (Daughter of Client) published on 12 March 2026 Submitted via Website
Overall Experience

Dad has really started to enjoy the carer's calling , even thou he was adamant he didnt need any help , Mum really enjoys the help and enjoys chatting with the girls , Big Thumbs Up all round from us guys

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)

Thank you so much for your feedback. It's wonderful to hear that your dad is now enjoying the carers' visits and that your mum is finding the support helpful too. We really appreciate you taking the time to share your experience, and we're delighted the team has made such a positive impact. Kind regards

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Review of Carefound Home Care (West Bridgford) from P L (Son of Client) published on 6 January 2026 Submitted via Website
Overall Experience
As my father's health declined and it became clear he could no longer live independently, finding the right support became our top priority. I selected Carefound because of their CQC rating, excellent client reviews, and the convenience of having a local office nearby.

Since then, they have demonstrated a sincere commitment to my father's wellbeing, offering incredible flexibility and adapting his care package seamlessly as his needs evolve.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you so much for taking the time to share your experience. We're truly grateful for your trust in choosing Carefound Home Care to support your father.

It's wonderful to hear that our team have been able to provide the flexibility and continuity of care your father deserves as his needs have...  

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Review of Carefound Home Care (York) from David C (Client / Service User) published on 16 December 2025 Submitted via Website
Overall Experience

I have found the daily visits to be very useful and generally to a high quality. There are a minimal number of different carers who visit him (approx 6 different ones in total). This results in both a more efficient service and also personalisation as my fathers familiarity and friendships builds with these carers.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)
Thank you so much for taking the time to leave this review. We're really pleased to hear you've found the daily visits useful and consistently high quality.

Continuity of care is something we place a lot of importance on, so it's lovely to know that having a small, familiar team of care...  

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Review of Carefound Home Care (Wilmslow) from S H (Daughter of Client) published on 1 December 2025 Submitted via Website
Overall Experience

My dad had care visits for around 6 months earlier this year . The carers were very kind , punctual , reliable and got to know my dad and what his likes and dislikes were . A personalised professional approach at all times

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for taking the time to share this lovely feedback. It means a great deal to our whole team. We're delighted to hear that your dad felt well supported and that our carers were able to get to know him and provide care tailored to his likes and dislikes. Kind regards

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Review of Carefound Home Care (Wilmslow) from I M (Son of Client) published on 27 October 2025 Submitted via Website
Overall Experience
Our whole experience working with Carefound has proven to be of the highest standard.
They guided us all the way in providing support for my father.
There was total transparency in all our dealings with the company, and my father very much enjoyed the company of the carers who were carefully chosen to meet his needs.

I would not hesitate to use Carefound again in the future should the need arise.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your lovely review. We're delighted to hear that you've had such a positive experience with Carefound Home Care and that our team was able to provide the right support for your father. It's wonderful to know he enjoyed the company of his carers and felt well cared for.

We truly appreciate your kind words and your trust in us - it means a great deal to our Wilmslow branch.

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Review of Carefound Home Care (Harrogate) from Cathy F (Daughter of Client) published on 15 October 2025 Submitted via Website
Overall Experience
Carefound Carers have made a massive difference to the care of my Dad. Following a stroke last year, it was decided, that he needed a little extra help around the house since his family don't live nearby.
The ladies have been truly amazing! The communication from Head Office is always brilliant and the ladies that visit Dad have been incredible. Helpful and understanding and always providing just the right level of care. They have gone out of their way to ensure Dad is comfortable and well looked after and as a result means he can stay in his own home for as long as possible, which is something that is very important to him.
As a family, it has been so reassuring and comforting to know that Dad is regularly visited and well looked after. Dad comments on how friendly and kind all the staff have been.

I could not recommend them enough Truly fabulous. Thanks so very much for all your help. It has made a difficult situation a million times easier. We are so grateful!

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)
Thank you so much for your lovely feedback. We're delighted to hear that our team has made such a positive difference for your Dad and your family. It's wonderful to know he's comfortable, happy, and able to stay in his own home - that's exactly what we strive for.

We'll make sure to share your...  

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Review of Carefound Home Care (Harrogate) from C R (Daughter of Client) published on 8 October 2025 Submitted via Postal Card
Overall Experience

I formed a very favourable impression of Carefound's services in my capacity as a local medical professional so they were my first choice when looking for home carers for my Mother. We appreciate getting a rota in advance and the carers' punctuality. We have engaged Carefound for over a year and my Mother is looked after by the same few carers - never more than three but usually only one. The carers are professional but kind.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you so much for your thoughtful review. It means a great deal to us that, as a medical professional, you chose Carefound Home Care to support your mother. We're delighted to hear that our advance rotas, punctuality, and consistent team of carer professionals have made a positive difference. Kind regards

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Awards / Recognitions (7)

  • Recipient: Carefound Home CareDate: Friday 30 May 2025

  • Recipient: Carefound Home CareDate: Friday 31 May 2024

  • Recipient: Carefound Home CareDate: Wednesday 31 May 2023

News (2)

News

  • Posted: Monday 07 Oct 2024Carefound Home Care has been named as one of the top 20 home care groups in the UK for the third year running. With 856 home care groups in the...

  • Posted: Monday 07 Oct 2024Charmaine Chinouya has won Carefound Home Care’s PLATO award for supporting her client living with complex dementia needs. Charmaine Chinouya is a live-in carer at Carefound Home Care in Harrogate...

Frequently Asked Questions about Carefound Home Care

Costs for home care providers owned by Carefound Home Care

Average costs for home care provided by Carefound Home Care by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Carefound Home Care, based on 4 out of their 4 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £26.44
Live-in Care (weekly) £1,650

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Carefound Home Care by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Carefound Home Care, based on 4 out of their 4 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Carefound Home Care own?

Carefound Home Care own 4 Agencies.

Which Carefound Home Care Agencies have the highest review score?

Carefound Home Care (Wilmslow), Carefound Home Care (York) & Carefound Home Care (West Bridgford) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carefound Home Care to verify any information. View our terms and conditions. Carefound Home Care has an Enhanced Service - more info.