Search for home care

Home Care Providers Owned by Carefound Home Care

Carefound Home Care logo
Award winner
Group
Review
Score

Carefound Home Care provides highly personalised home care services to elderly people in Cheshire, Nottinghamshire and Yorkshire. Services include flexible hourly home care and 24-hour live-in care.

They are locally owned and managed from regional branches in Wilmslow, West Bridgford, Harrogate and York.

They have won various local and national awards and are unique in the UK with all of their branches inspected to date rated 'Outstanding' by the Care Quality Commission (CQC).

Carefound Home Care Locations (4)

Loading...

4 Home Care Providers owned by Carefound Home Care

List
Carefound Home Care (West Bridgford)
Roseway House, Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG
9.841 Reviews
Carefound Home Care
Carefound Home Care (West Bridgford)
"Finding a relief carer for my very dear friend was not easy until we found Carefound Home Care. We needed somebody exceptional and that is..."Read all 41 reviews

Carefound Home Care in West Bridgford is a truly local provider of home care services to older people in the Nottinghamshire area. They are rated 'Outstanding' by the Care Quality Commission (June 2022)... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Carefound Home Care (Wilmslow)
Suite 8, Wilmslow House, Grove Way, Wilmslow SK9 5AG
9.856 Reviews
Carefound Home Care
Carefound Home Care (Wilmslow)
"The staff were very professional, always on time and very caring with their approach. The staff engaged in interesting conversations. They..."Read all 56 reviews

Carefound Home Care Wilmslow is Cheshire's local provider of highly personalised home care services to older people and is one of few providers in Cheshire rated 'Outstanding' by the Care Quality Commission... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Carefound Home Care (York)
Suite 11, Tower House, Fishergate, York YO10 4UA
9.717 Reviews
Carefound Home Care
Carefound Home Care (York)
"Excellent service at short notice to find a short-stay live-in carer for elderly cousin coming home from hospital after a fall. Easy to..."Read all 17 reviews

Carefound Home Care in York provides highly personalised home care to older people in the York area including Acomb, Askham Bryan, Askham Richard, Bishopthorpe, Clifton, Copmanthorpe, Fulford, Heworth,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Carefound Home Care (Harrogate)
Oakwood Park, Bishop Thornton, Harrogate HG3 3JN
9.669 Reviews
Carefound Home Care
Carefound Home Care (Harrogate)
"Carefound have been fantastic. The personalised care they provided for my mother as her needs gradually increased were excellent...."Read all 69 reviews

Carefound Home Care in Harrogate provides highly personalised home care services to older people so that they can enjoy a better quality of life at home with the support of an expert carer when they need... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Carefound Home Care Reviews (183)

9.7

Carefound Home Care has a Group Review Score of 9.7 (9.725) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carefound Home Care must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Carefound Home Care
Loading...
Showing 183 reviews matching selected criteria
Review of Carefound Home Care (West Bridgford) from Ann P (Friend of Client) published on 18 August 2026 Submitted via Website•
Overall Experience
Finding a relief carer for my very dear friend was not easy until we found Carefound Home Care. We needed somebody exceptional and that is exactly what we have.
The live-in carer is wonderful, right from the start she just fitted in and it's as though she's always been with my friend.
She has a very calming influence on my friend and is so good with her, nothing is too much trouble and she's exactly what a carer should be.
It's so good to know that my friend is being looked after the way she deserves by someone we can trust and rely on.

I'm so pleased I found this company, they are always friendly and professional and I would be very happy to recommend them to anyone.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that our live-in care professional has fitted in so naturally and provides the calm, reliable support your friend deserves. Knowing that you feel confident she is in safe and caring hands means a great deal to our whole team.

We'll be sure to pass your lovely feedback on to the team. Kind regards,

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from A J (Daughter-in-law of Client) published on 5 August 2026 Submitted via Website•
Overall Experience
Since starting their care package in November 2024, my elderly mother-in-law has received a consistently high standard of care.
The visiting carers are punctual, friendly and helpful and the office team in West Bridgford are very well organised and efficient.
I don't need to worry, knowing that my mother-in-law is in safe hands.

I wholeheartedly recommend this company.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind review. We're delighted to hear that your mother-in-law has received such consistent, high-quality support from our West Bridgford team. It's especially lovely to know that the punctuality and friendly approach of our care professionals, together with the support...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (Wilmslow) from R B (Daughter of Client) published on 5 August 2026 Submitted via Website•
Overall Experience
The staff were very professional, always on time and very caring with their approach. The staff engaged in interesting conversations. They were aware of my mother's poor sight, helping with difficult tasks.

Everything was recorded.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your lovely review. We're delighted to hear that our care professionals have been professional, reliable and caring, and that they have taken the time to engage your mother in interesting conversations while supporting her with the tasks she finds more difficult.

Thank you for taking the time to share your experience with us - it really means a lot to our team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from Sue G (Wife of Client) published on 30 June 2026 Submitted via Website•
Overall Experience

Our experience has been been very positive. My husband only needs company once a week at present and he looks forward to them. Friendly and knowledgeable staff, with useful information and support for the future.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your lovely review. We are really pleased to hear that your experience with Carefound has been so positive and that your husband looks forward to his weekly companionship visits. It is also wonderful to know that you have found our team friendly, knowledgeable and supportive. We are always here to provide guidance and support as your needs change in the future. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (Harrogate) from Erica C (Daughter of Client) published on 30 June 2026 Submitted via Website•
Overall Experience

Carefound have been fantastic. The personalised care they provided for my mother as her needs gradually increased were excellent. Communication with me was really good. The carers were incredibly, empathetic, caring, kind and patient. I could not recommend more highly.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you so much for taking the time to leave such a kind review. We are so pleased to hear that your mother received personalised care that adapted as her needs changed, and that communication with you was clear and supportive throughout. Your comments about our care professionals being...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from Steve H (Son of Client) published on 25 June 2026 Submitted via Website•
Overall Experience
The company has been highly professional from the outset both in terms of handling meetings with my mother and I and with the detailed nature of the systems that they employ. Social care has been provided twice per week for a month to date. The company has been very responsive to my updates in relation to my mother's health assessments and has adjusted the care plan as necessary.

The two carers deployed have quickly developed an excellent relationship with the client (my mother) who despite having dementia now looks forward to their visits.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for taking the time to leave such a thoughtful review. We're really pleased to hear that you and your mother have felt supported from the outset and that our team has been responsive in adapting the care plan around her needs.

It's especially lovely to hear that your mother has...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Carefound Home Care (West Bridgford) from David B (Client / Service User) published on 15 June 2026 Submitted via Postal Card•
Overall Experience

We are very happy with the support we are getting and the pleasant nature of the carers you send to us.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind review. We're really pleased to hear that you're happy with the support you're receiving and that our care professionals are making such a positive impression. We'll be sure to share your lovely feedback with the team. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (York) from Kathleen E (Cousin of Client) published on 27 May 2026 Submitted via Website•
Overall Experience

Excellent service at short notice to find a short-stay live-in carer for elderly cousin coming home from hospital after a fall. Easy to check up on what is happening day by day on the app, good reporting and discussions, and good to know that someone is providing company and appropriate watching of what actually happens around the house. The once weekly care staff are also excellent and short notice adaption of rota has been most welcome. Can't recommend highly enough.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)
Thank you so much for your lovely review. We're really pleased we could help arrange short-stay live-in care for your cousin at short notice and provide reassurance following their return home from hospital.

It's wonderful to hear that the app, reporting and regular discussions have helped you...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from J W (Daughter of Client) published on 27 May 2026 Submitted via Website•
Overall Experience
Carefound organised a respite live in carer for my mother, which allowed me to go away, knowing my mum would be safe.
Both myself and my mum found the experience to be better than we had dared to hope.
The team are all very professional and communications are excellent.
I'm so grateful for all their input, advice and support.
The carer and my mum got on so well she is missing her now she has left.

I would not hesitate to recommend.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you so much for your lovely review. We're delighted we could help arrange respite live-in care for your mother, giving you the reassurance to go away knowing she was safe and well supported.

It's wonderful to hear that the experience was better than you had hoped, and that our team's...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from K H (Son of Client) published on 20 May 2026 Submitted via Website•
Overall Experience
## Review for Carefound Home Care
**Rating: **
Finding the right care for a loved one is a daunting and deeply personal process. From the moment I made the initial enquiry regarding care for my mother, I knew we were in good hands. **Lucia** was absolutely amazing from start to finish, providing clarity and support during what was a very difficult decision-making period.
The service provided by **Carefound Home Care** has been brilliant throughout. The onsite team, **Katy and Shelley**, were superb. Not only were they consistently punctual, but they also brought a level of genuine care and personability that made it a pleasure to have them in our home.

Most importantly, they built a wonderful bond with my mother, which gave our family immense peace of mind. I cannot recommend them highly enough for anyone looking for professional, compassionate home care.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you for such a thoughtful review. We know how daunting it can feel to arrange care for a loved one, so it means a great deal to hear that Lucia was able to provide clarity and support during such an important decision.

We're also delighted to hear your kind words about Katy and Shelley....  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (Wilmslow) from Gillian B (Client / Service User) published on 19 May 2026 Submitted via Postal Card•
Overall Experience

I have been very pleased with the service we have received from Carefound. All the staff have been very caring + respectful + have enabled us to get back to being more independent, like we used to be.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your kind review. We're delighted to hear that you've been pleased with the support you've received from Carefound Home Care.

It's wonderful to know that our team have been caring and respectful, and that their support has helped you regain more independence. We'll be sure to share your lovely feedback with everyone involved in your care. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from M R (Client / Service User) published on 12 May 2026 Submitted via Postal Card•
Overall Experience

My carers are brilliant. They will do anything for me.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your kind review. We are delighted to hear that you feel so well supported by our care professionals. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from Julie H (Daughter of Client) published on 6 May 2026 Submitted via Website•
Overall Experience
My mother didn't want carers like most people I suspect. However after a short settling in period she has come to look forward to her visits. Her carers have got to know her now and are happy and willing to complete tasks
They also undertake jobs on their own initiative which saves mum from having to explain everything.

They are always very pleasant and I'm sure mum benefits from their company.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for taking the time to leave a review. We completely understand that introducing care can feel like a big step, so it's lovely to hear that your mum has settled in well and now looks forward to her visits. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (York) from B O (Client / Service User) published on 30 April 2026 Submitted via Postal Card•
Overall Experience

My experience with Carefound has been really good. At first, I was nervous about having carers, but I needn't have worried, as they soon put me at ease and have been really kind and helpful, and I now enjoy seeing them.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)

Thank you so much for your kind review. We understand that having care in place can feel a little daunting at first, so it's wonderful to hear that our team were able to put you at ease so quickly. We're delighted that you're enjoying your visits. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from Chris R (Daughter of Client) published on 28 April 2026 Submitted via Website•
Overall Experience
I am very happy with the service provided by West Bridgford Carefound to my father. They treat him with kindness and always act according to his wishes, supporting him to remain as independent as possible in his own home.
The communication with the team is excellent. They immediately make me aware of any issues that arise and are also very sensitive and efficient in dealing with any concerns that my father or I may have. This is particularly reassuring to me as I live hundreds of miles away from my father.

I do not hesiate in giving a five-star review. Thank you.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your kind review.

We're really pleased to hear that your father feels well supported by our West Bridgford team, and that he's able to remain independent at home while being treated with kindness and respect.

It's also good to know that our communication has been helpful and...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (Harrogate) from Charles C (Client / Service User) published on 23 April 2026 Submitted via Postal Card•
Overall Experience

Perfectly happy with the service and carers always going above and beyond

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you very much for your review, we appreciate you taking the time to leave your feedback. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (Harrogate) from T M (Wife of Client) published on 21 April 2026 Submitted via Postal Card•
Overall Experience

Excellent care. However the expense prohibits us from using more freely.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your feedback, we're so pleased to hear you've been happy with the care provided.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (Wilmslow) from J P (Wife of Client) published on 21 April 2026 Submitted via Postal Card•
Overall Experience

From the initial booking staff very professional and friendly in taking the booking which is then followed up with a list of carers who will be attending and at what times. What is really good is that they try and use carers who have attended previously so that my husband is used to them and they are also familiar with the property and where things are located and appliances work, also that they actually attend for the allotted time.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your kind review.

We're really pleased to hear that you found our team professional and friendly from the very start, and that the communication around your visits has been helpful. It's lovely to hear that our care professionals familiarity with your home and routines has helped make visits run smoothly and comfortably.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Carefound Home Care (West Bridgford) from Evelyn P (Client / Service User) published on 15 April 2026 Submitted via Website•
Overall Experience
I am very happy with Carefound and have nothing but praise for their services and communicatrions..
I admit I like the continuity of having my regular Carer but fully understand this may not always be possible. I have met and accepted that sometimes my regular Carer will be unavailable and also met and used her one session with more of a meet and greet and further get to know her rather than using her to actually do anything other than the reason stated above.
My review includes April 25-March26

PS I cannot fill value for money as my daughter Caroline & husband pay your bills.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you for your review, we really appreciate you taking the time to share your experience.

It's great to hear that you're happy with the care and communication from the team. We understand how important it is to have continuity with a regular Care Professional, and we're pleased that you've also felt comfortable when another member of the team has stepped in when needed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Carefound Home Care (West Bridgford) from B K (Client / Service User) published on 14 April 2026 Submitted via Postal Card•
Overall Experience

Very happy with care received for myself over the past couple of weeks and very satisfied at the care and attention I am receiving. All going well with no problems. Great.

↩Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind words. We're delighted to hear that you've been happy with the care and support you've received over the past couple of weeks. It's wonderful to know everything is going smoothly and that you feel well looked after. Kind regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (8)

News (0)

News

There are no news items for Carefound Home Care.

Frequently Asked Questions about Carefound Home Care

Costs for home care providers owned by Carefound Home Care

Average costs for home care provided by Carefound Home Care by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Carefound Home Care, based on 4 out of their 4 locations.

Type of Care ProvidedAverage Weekly Cost
Visiting Care (hourly)£36.50
Live-in Care (weekly)£1,750

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Carefound Home Care by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Carefound Home Care, based on 4 out of their 4 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Carefound Home Care own?

Carefound Home Care own 4 Agencies.

Which Carefound Home Care Agencies have the highest review score?

Carefound Home Care (West Bridgford), Carefound Home Care (Wilmslow) & Carefound Home Care (York) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carefound Home Care to verify any information. View our terms and conditions. Carefound Home Care has an Enhanced Service -more info.