Home Care Providers Owned by Carefound Home Care in Cheshire

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Only the locations & reviews in Cheshire for Carefound Home Care are being shown.

Carefound Home Care Locations in Cheshire (1)

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1 Home Care Providers owned by Carefound Home Care in Cheshire
Carefound Home Care (Wilmslow)
Suite 8, Wilmslow House, Grove Way, Wilmslow SK9 5AG
9.954 Reviews
Carefound Home Care
Carefound Home Care (Wilmslow)
"From the initial booking staff very professional and friendly in taking the booking which is then followed up with a list of carers who..."Read all 54 reviews
Visiting Care from £26.25 / hour|Live-in Care from £1,650 / week

Carefound Home Care Wilmslow is Cheshire's local provider of highly personalised home care services to older people and is one of few providers in Cheshire rated 'Outstanding' by the Care Quality Commission... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Carefound Home Care Reviews in Cheshire (54)
9.7

Carefound Home Care has a Group Review Score of 9.7 (9.687) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carefound Home Care must have a Review Score.
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Showing 54 reviews matching selected criteria
Review of Carefound Home Care (Wilmslow) from J P (Wife of Client) published on 21 April 2026 Submitted via Postal Card
Overall Experience

From the initial booking staff very professional and friendly in taking the booking which is then followed up with a list of carers who will be attending and at what times. What is really good is that they try and use carers who have attended previously so that my husband is used to them and they are also familiar with the property and where things are located and appliances work, also that they actually attend for the allotted time.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your kind review.

We're really pleased to hear that you found our team professional and friendly from the very start, and that the communication around your visits has been helpful. It's lovely to hear that our care professionals familiarity with your home and routines has helped make visits run smoothly and comfortably.

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Review of Carefound Home Care (Wilmslow) from C S (Wife of Client) published on 17 March 2026 Submitted via Website
Overall Experience
The carers are friendly, helpful and prioritise the needs of my husband. They give me peace of mind and I have complete confidence in leaving him in their care.
They fulfill all the tasks that we have requested, always arrive on time and are very reliable.
We have the same carers unless holidays or sickness and this is always communicated clearly and an efficient handover process is undertaken.
All requests made to the branch office are dealt with efficiently and in a friendly manner.

I think we have been very fortunate to find such good reliable carers

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your kind review. We're delighted to hear that you feel confident and reassured by the support your husband receives from our Care Professionals.

It's great to know that our Care Professionals are providing friendly, reliable care while prioritising your husband's needs....  

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Review of Carefound Home Care (Wilmslow) from S H (Daughter of Client) published on 1 December 2025 Submitted via Website
Overall Experience

My dad had care visits for around 6 months earlier this year . The carers were very kind , punctual , reliable and got to know my dad and what his likes and dislikes were . A personalised professional approach at all times

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for taking the time to share this lovely feedback. It means a great deal to our whole team. We're delighted to hear that your dad felt well supported and that our carers were able to get to know him and provide care tailored to his likes and dislikes. Kind regards

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Review of Carefound Home Care (Wilmslow) from I M (Son of Client) published on 27 October 2025 Submitted via Website
Overall Experience
Our whole experience working with Carefound has proven to be of the highest standard.
They guided us all the way in providing support for my father.
There was total transparency in all our dealings with the company, and my father very much enjoyed the company of the carers who were carefully chosen to meet his needs.

I would not hesitate to use Carefound again in the future should the need arise.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)
Thank you so much for your lovely review. We're delighted to hear that you've had such a positive experience with Carefound Home Care and that our team was able to provide the right support for your father. It's wonderful to know he enjoyed the company of his carers and felt well cared for.

We truly appreciate your kind words and your trust in us - it means a great deal to our Wilmslow branch.

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Review of Carefound Home Care (Wilmslow) from Kirsten T (Daughter of Client) published on 2 September 2025 Submitted via Website
Overall Experience

We swapped care providers a month or so ago and wow what a difference we have seen. I would not hesitate to recommend Carefound and I actually came across them using AI search engine as it listed Carefound as outstanding. The two live in carers we have for my parents as well as the managers have exceeded our expectations. The carers go above and beyond and don't just do the bare minimum. They have had to deal with challenging parents with a multitude of issues as well. The manager and the team at the office are incredibly proactive and have been engaging with their GP's and the Meadows. They genuinely all work together for solutions to problems and it takes a lot of the burden and stress away from my sister and I. The costs are also very reasonable and sensible. They are cheaper than the last company we used as well yet there is no compromise on level of service we receive as it's much higher.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your wonderful feedback. We're delighted to hear the positive difference our team has made for your parents and your family. Our carer professionals and managers work hard to go above and beyond, and it's fantastic to know their dedication is having such an impact. We'll make...  

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Review of Carefound Home Care (Wilmslow) from J S (Client / Service User) published on 21 August 2025 Submitted via Website
Overall Experience

The carers duties are to provide company whilst my wife has a leisure break & to warm through my (& cat's) pre-prepared dinner. The care provider made an excellent choice of carer, with good conversation, & she always arrives promptly.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind words. We're delighted to hear that you're happy with our care professional and the service provided. It's great to know she brings good conversation and reliability to your home-both for you and your cat! We'll be sure to pass along your lovely feedback to her and...  

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Review of Carefound Home Care (Wilmslow) from A G (Daughter of Client) published on 30 July 2025 Submitted via Website
Overall Experience

Carefound have provided exemplary care for my father, acting at short notice when we had an urgent need and offering flexibility to suit our changing requirements. They have offered great peace of mind and my parents have been delighted with the service.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind words. We're delighted to hear that we've been able to support your father and provide peace of mind during a time of urgent need. Kind regards

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Review of Carefound Home Care (Wilmslow) from J R (Daughter of Client) published on 24 June 2025 Submitted via Postal Card
Overall Experience
My father remains extremely satisfied with the support provided by Carefound in all aspects.
The carers all look after him very well, and he thoroughly enjoys their company. They are reliable, supportive, respectful and very kind to him. The whole service is managed very efficiently & professionally and works like clockwork.
He often comments that we chose the right care provider, and I couldn't agree more!

Thank you to all at Carefound.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that your father is so happy with the support he receives from our team. It means a great deal to us to know that he enjoys the company of our carers and feels well looked after. We're equally grateful for your appreciation of our team's professionalism and dedication. Kind regards

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Review of Carefound Home Care (Wilmslow) from M S (Son of Client) published on 28 May 2025 Submitted via Website
Overall Experience

We just want to put on record our huge thanks for everything that the whole team has done in providing care and support for our Mum over the last few weeks until she passed away yesterday.

Everyone has shown professionalism of the highest level as well as care and compassion that is clearly genuine and heartfelt.

So many thanks to the whole team and especially to the Live-in Carers who both went above and beyond.

We would have no hesitation in unreservedly recommending Carefound to anyone.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind words during such a difficult time. We are truly sorry for your loss, and it means a great deal to us that you took the time to share your appreciation. It was a privilege to care for your Mum, and we're glad to have supported her and your family over these past few...  

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Review of Carefound Home Care (Wilmslow) from S D (Client / Service User) published on 24 April 2025 Submitted via Postal Card
Overall Experience

Provide an excellent service that I have used for 3 months now. Gives peace of mind from competent staff who use their initiative to do whatever needs to be done.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind words and for trusting us over the past 3 months! We're so pleased to hear that our team has given you peace of mind and provided the support you need. It's wonderful to know their initiative and care have made a difference. Kind regards

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Review of Carefound Home Care (Wilmslow) from Judy H (Client / Service User) published on 18 March 2025 Submitted via Website
Overall Experience
The care I have received has been consistently thoughtful and kind. My carers go out of their way to make my life comfortable and pleasant.
My condition makes it impossible to write any more.

Xxxxxxxxxxxxxxxxxxx

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for your kind words. We're so pleased to hear that our carers have provided thoughtful and kind support, making your life more comfortable. Your feedback means a lot to us. Kind regards

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Review of Carefound Home Care (Wilmslow) from H W (Wife of Client) published on 8 November 2024 Submitted via Website
Overall Experience

All the Carefound Home Care staff seem to enjoy their work and are always very pleasant and professional. Any issues we have had are promptly and sensitively dealt with - my husband was very against accepting care at first but the girls worked hard to gain his confidence. He really likes the carers who come but still hates having people in the house, however in his more rational moments, he accepts that I can no longer care for him without professional help. The care is by no means the cheapest available but if you want the best you have to be prepared to pay a slightly higher price.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind and thoughtful feedback. We're thrilled to hear that our team has been able to provide the compassionate and professional care that your husband needs, especially given his initial hesitation. It's wonderful that our carers have worked to gain his confidence and that he feels comfortable with the support they provide.

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Review of Carefound Home Care (Wilmslow) from H W (Client / Service User) published on 12 August 2024 Submitted via Website
Overall Experience

Helpful staff soon integrated into the workings of this household. In addition to routine, anything to be done readily identified and action taken, often with no prompting necessary. A notable feature is a pleasant attitude in their work. At all times a pleasure to have around.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind words! We are thrilled to hear that our staff have integrated smoothly into your household and that you have found their proactive approach and positive attitude so helpful. We really appreciate your feedback and look forward to continuing to assist you! Kind regards

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Review of Carefound Home Care (Wilmslow) from S B (Client / Service User) published on 5 August 2024 Submitted via Postal Card
Overall Experience

My experience of your home care is as follows - It is the first time I have had to use a carer owing to my hip surgery. The management who visited was professional, polite, helpful, and easy to get on with. The carer staff who helped me were friendly and treated me with dignity as it was a bit awkward at first. We were able to establish a daily routine from getting out of bed, washing, dressing, and help walking downstairs. My recovery has progressed well with their help and expertise. This respite care is now coming to an end and I would seriously recommend your company to anyone who needs help and assistance including family and friends.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for sharing your experience with us. We are delighted to hear that your first experience with a carer was positive and that our management and staff were able to put you at ease during your recovery. Our team strives to provide a professional, polite, and helpful service, and it's...  

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Review of Carefound Home Care (Wilmslow) from Gillian R (Client / Service User) published on 31 May 2024 Submitted via Website
Overall Experience
Having fallen downstairs and broken my femur whilst visiting my daughter in the Cotswolds, I was extremely anxious on my return home, where I live alone, that I would not be able to care for myself, especially whilst showering. My carers have treated me with the utmost care and respect, listening to my needs and helping in every possible way, even when I just needed companionship, so that I am now confident enough to shower when alone and am recovering with their help. I cannot thank them enough for all their kindness and care.

My regards to the team for your help and sensitivity.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for sharing your experience and kind words. We are truly sorry to hear about your fall and the resulting injury, but we are glad to know that our team has been able to support you during this challenging time. Our carers strive to provide not only the necessary physical assistance...  

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Review of Carefound Home Care (Wilmslow) from Barbara M (Wife of Client) published on 21 May 2024 Submitted via Website
Overall Experience

Our experience with Home Care has been a very pleasant one, the carers have always been very jolly and caring when picking my husband up taking him to the Coffee meetings, and bringing him home safely. I would have no hesitation in recommending Home Care.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for your lovely review. We are delighted to hear that you feel your husband is safe with our carers. It's also heartwarming to know how much you appreciate their jolly and caring nature.

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Review of Carefound Home Care (Wilmslow) from J N (Son of Client) published on 10 May 2024 Submitted via Postal Card
Overall Experience

My Mum's experience with Carefound has been very good. She has 2 visits per week and as a person with restricted mobility (after a fall which broke her back) and dementia, she benefits from both assistance with bathing and also, importantly, from the contact time and social interaction this provides. Carefound staff are friendly, helpful, and reliable. Management is attentive and effective in helping me plan Mum's care.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for sharing your Mum's experience with Carefound. We are delighted to hear that she has been benefiting from our visits, especially given her restricted mobility and dementia. It's wonderful to know that our assistance with bathing and social interaction has made a positive difference in...  

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Review of Carefound Home Care (Wilmslow) from Hilda R (Client / Service User) published on 7 February 2024 Submitted via Postal Card
Overall Experience

All staff who visit me are polite, caring and professional. The service provided is reliable and communication is excellent.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for your kind words! We are thrilled to hear that you have had a positive experience with all our staff members who have visited you. Politeness, care, and professionalism are core values of our team, and we are glad to see that they have been reflected in your interactions with us....  

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Review of Carefound Home Care (Wilmslow) from C I (Client / Service User) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Very efficient.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for your feedback! Efficiency is something we strive for in every aspect of our service, from communication to care delivery. We're glad to hear that you've found our service to be efficient.

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Review of Carefound Home Care (Wilmslow) from John T (Client / Service User) published on 6 February 2024 Submitted via Postal Card
Overall Experience

An excellent service. The staff are friendly and understanding. Their visits involve lots of laughter.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

It's wonderful to hear that you've had an excellent experience with our service. Creating a friendly and understanding atmosphere is important to us, and we're glad that our staff members have been able to provide that for you. Laughter can be such a positive and uplifting part of caregiving, and we're delighted that our visits have brought joy to you.

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Awards / Recognitions (7)

  • Recipient: Carefound Home CareDate: Friday 30 May 2025

  • Recipient: Carefound Home CareDate: Friday 31 May 2024

  • Recipient: Carefound Home CareDate: Wednesday 31 May 2023

News (2)

News

  • Posted: Monday 07 Oct 2024Carefound Home Care has been named as one of the top 20 home care groups in the UK for the third year running. With 856 home care groups in the...

  • Posted: Monday 07 Oct 2024Charmaine Chinouya has won Carefound Home Care’s PLATO award for supporting her client living with complex dementia needs. Charmaine Chinouya is a live-in carer at Carefound Home Care in Harrogate...

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