Home Care Provider Owned by Carefound Home Care in Nottinghamshire

syndrome with no dementia, I was very pleased to be treated with dignity and I have booked two more separate months later in the year. The carers showed signs of good training. I was very concerned that the accounts department took a repeat payment of my account. This was rectified quickly with an apology.

as light meals, also gentle walks and exercises are carried out including blood pressure checks.

arrangements or provide additional services to fit with the needs of the service user.

staff in the office always quick to respond to my queries and have shown flexibility when I needed to change arrangements.
I would have no hesitation in recommending Carefound Home Care and feel reassured by the professional approach of all staff members I have met.

service and mum loves their visits. Thank you.

noted. Lots of liaison on return from a recent hospital stay and to increase levels of care when needed.
Very considerate of being in someone's home, looking after that as well as Mum.
Slightly more costly than some other options but worth it for peace of mind, professional outlook, and reliability.

always so punctual and manage to get so much done in the time they have! We appreciate how well-informed we are kept as well. Thank you.

'getting to know you' process, but I feel we are there now. My family is in the USA are paying for your service, I don't know how much.

questions I may have and highly efficient. Whilst on holiday, I have appreciated being able to look at the app to see how my mum is doing. I am delighted to recommend this service.

reassurance that you operate with long-term staff rather than short-term stand-ins. The caregiving staff have been courteous, considerate and knowledgeable. More importantly, they seem to be dedicated to their role and not simply doing a job.
Your organisational setup is superb. You have provided us with an App to easily access your digital records and see the care plans and the updates after each visit. You have also kept in touch with us through regular emails and telephone calls. All in all, an excellent set-up and wonderful people. Thank you.

with them more. We have had to try a variety of different time slots and the Carefound team has been eager to work with me to get a schedule that best suits my mum.
This week, a carer spotted similar symptoms to those that caused my mum to be admitted to hospital. The manager contacted me about her concerns and offered to liaise with our GP. The team worked together to make arrangements for tests and took her down to the pharmacist to be reviewed as well. I was kept informed on progress.
I would highly recommend the team for its caring, professional service. Also, it has provided lovely personal touches - thanks for the coronation cupcake. I couldn't be happier to have found Carefound!

are always willing to go the extra mile, whether it's to fit in extra visits at short notice, arrange medical appointments directly so that the carers can take my mother to them or to notify me straight away if there are any potential problems. My mother was adamant she didn't want carers but she really seems to enjoy and look forward to their visits. They genuinely seem to care about her well-being and we feel she has improved physically and mentally since they started their visits. We live a long way away so the Carefound app is also very useful as a real-time update on how my mother is doing on a day-to-day basis. Thank you, home care!