Home Care Providers Owned by Carefound Home Care in Nottinghamshire

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Only the locations & reviews in Nottinghamshire for Carefound Home Care are being shown.

Carefound Home Care Locations in Nottinghamshire (1)

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1 Home Care Providers owned by Carefound Home Care in Nottinghamshire
Carefound Home Care (West Bridgford)
Roseway House, Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham NG12 4DG
9.633 Reviews
Carefound Home Care
Carefound Home Care (West Bridgford)
"My mother didn't want carers like most people I suspect. However after a short settling in period she has come to look forward to her..."Read all 33 reviews
Visiting Care from £26.25 / hour|Live-in Care from £1,650 / week

Carefound Home Care in West Bridgford is a truly local provider of home care services to older people in the Nottinghamshire area. They are rated 'Outstanding' by the Care Quality Commission (June 2022)... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Carefound Home Care Reviews in Nottinghamshire (33)
9.7

Carefound Home Care has a Group Review Score of 9.7 (9.687) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carefound Home Care must have a Review Score.
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Showing 33 reviews matching selected criteria
Review of Carefound Home Care (West Bridgford) from Julie H (Daughter of Client) published on 6 May 2026 Submitted via Website
Overall Experience
My mother didn't want carers like most people I suspect. However after a short settling in period she has come to look forward to her visits. Her carers have got to know her now and are happy and willing to complete tasks
They also undertake jobs on their own initiative which saves mum from having to explain everything.

They are always very pleasant and I'm sure mum benefits from their company.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for taking the time to leave a review. We completely understand that introducing care can feel like a big step, so it's lovely to hear that your mum has settled in well and now looks forward to her visits. Kind regards

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Review of Carefound Home Care (West Bridgford) from Chris R (Daughter of Client) published on 28 April 2026 Submitted via Website
Overall Experience
I am very happy with the service provided by West Bridgford Carefound to my father. They treat him with kindness and always act according to his wishes, supporting him to remain as independent as possible in his own home.
The communication with the team is excellent. They immediately make me aware of any issues that arise and are also very sensitive and efficient in dealing with any concerns that my father or I may have. This is particularly reassuring to me as I live hundreds of miles away from my father.

I do not hesiate in giving a five-star review. Thank you.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your kind review.

We're really pleased to hear that your father feels well supported by our West Bridgford team, and that he's able to remain independent at home while being treated with kindness and respect.

It's also good to know that our communication has been helpful and...  

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Review of Carefound Home Care (West Bridgford) from Evelyn P (Client / Service User) published on 15 April 2026 Submitted via Website
Overall Experience
I am very happy with Carefound and have nothing but praise for their services and communicatrions..
I admit I like the continuity of having my regular Carer but fully understand this may not always be possible. I have met and accepted that sometimes my regular Carer will be unavailable and also met and used her one session with more of a meet and greet and further get to know her rather than using her to actually do anything other than the reason stated above.
My review includes April 25-March26

PS I cannot fill value for money as my daughter Caroline & husband pay your bills.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you for your review, we really appreciate you taking the time to share your experience.

It's great to hear that you're happy with the care and communication from the team. We understand how important it is to have continuity with a regular Care Professional, and we're pleased that you've also felt comfortable when another member of the team has stepped in when needed.

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Review of Carefound Home Care (West Bridgford) from B K (Client / Service User) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Very happy with care received for myself over the past couple of weeks and very satisfied at the care and attention I am receiving. All going well with no problems. Great.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind words. We're delighted to hear that you've been happy with the care and support you've received over the past couple of weeks. It's wonderful to know everything is going smoothly and that you feel well looked after. Kind regards

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Review of Carefound Home Care (West Bridgford) from P L (Son of Client) published on 6 January 2026 Submitted via Website
Overall Experience
As my father's health declined and it became clear he could no longer live independently, finding the right support became our top priority. I selected Carefound because of their CQC rating, excellent client reviews, and the convenience of having a local office nearby.

Since then, they have demonstrated a sincere commitment to my father's wellbeing, offering incredible flexibility and adapting his care package seamlessly as his needs evolve.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)
Thank you so much for taking the time to share your experience. We're truly grateful for your trust in choosing Carefound Home Care to support your father.

It's wonderful to hear that our team have been able to provide the flexibility and continuity of care your father deserves as his needs have...  

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Review of Carefound Home Care (West Bridgford) from G S (Wife of Client) published on 15 April 2025 Submitted via Website
Overall Experience

This was my husband's first experience of live in respite care and he was very anxious. The carer was so kind and attentive that he has been reassured and happy to use the service again. Thank you to Carefound and the carer for enabling me to have a lovely break. We will be asking you again.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your feedback. We're really pleased to hear that your husband's first experience with live-in respite care went well and that he felt comfortable with the support provided. We're glad you were able to enjoy your break and look forward to supporting you both again in the future. Kind regards

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Review of Carefound Home Care (West Bridgford) from Doreen H (Client / Service User) published on 9 April 2025 Submitted via Postal Card
Overall Experience

My experience as a first time service was very good. I had a one week respite care while my private carer (of eight years) was on holiday. The care manager came and introduced me to the company and then came with the carer on their first day. By the end of the week became to my ways. I have Parkinson's syndrome with no dementia, I was very pleased to be treated with dignity and I have booked two more separate months later in the year. The carers showed signs of good training. I was very concerned that the accounts department took a repeat payment of my account. This was rectified quickly with an apology.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for taking the time to share your experience. We're so pleased to hear that your first time using our service was a positive one, and that you felt supported and treated with dignity throughout your respite care. It's lovely to hear that the care team adapted to your routines and...  

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Review of Carefound Home Care (West Bridgford) from S C (Wife of Client) published on 1 April 2025 Submitted via Postal Card
Overall Experience

Found all staff, friendly and helpful.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for taking the time to leave your feedback. Kind regards

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Review of Carefound Home Care (West Bridgford) from Susan H (Daughter of Client) published on 18 March 2025 Submitted via Website
Overall Experience

Although my mother is only receiving welfare visits in her care home at the current time these are very satisfying for her. It is reassuring to have issues raised by the carers as I only see what happens in the evenings.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your feedback! We're glad to hear your mother finds the welfare visits satisfying and that our carers provide valuable support. It's important to us that you feel reassured, and we're always here to address any concerns. Kind regards

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Review of Carefound Home Care (West Bridgford) from A C (Power of Attorney of Client) published on 18 March 2025 Submitted via Website
Overall Experience

The team at West Bridgford provide an efficient and compassionate service. We have found their communication to be excellent and are reassured that they will contact us if any issues arise that need sorting. The office team in particular are quick to respond to queries and they are willing to change arrangements or provide additional services to fit with the needs of the service user.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your lovely review! We're pleased to hear you appreciate our efficient, compassionate service and strong communication. Our office team is always here to support you and adapt to your needs. Let us know if there's anything more we can do. Kind regards

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Review of Carefound Home Care (West Bridgford) from B C (Wife of Client) published on 4 November 2024 Submitted via Website
Overall Experience
My husband has been receiving support from the staff at the West Bridgford branch for a few months.
Both carers are unfailingly kind, patient and have got to know him well.
Although he is no longer able to anticipate their visits, while they are present he enjoys their conversation and support.
The staff in the office always quick to respond to my queries and have shown flexibility when I needed to change arrangements.

I would have no hesitation in recommending Carefound Home Care and feel reassured by the professional approach of all staff members I have met.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your thoughtful review. We're delighted to hear that your husband has been experiencing such positive support from our team at the West Bridgford branch. Knowing that our carers are bringing him comfort and companionship, and that you feel supported by our office staff, means...  

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Review of Carefound Home Care (West Bridgford) from Anne D (Daughter of Client) published on 4 November 2024 Submitted via Website
Overall Experience

Very friendly and efficient service. Lots of extra information about further support has been provided and the liason with the GP is very useful. Communication is efficient and straightforward and it is very useful being able to see immediate feedback on the app. The carers provide a friendly and caring service and mum loves their visits. Thank you.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for sharing such a kind review! We're thrilled to hear that you and your mum have found our service friendly, efficient, and supportive. It's our priority to ensure that communication with families and healthcare providers is seamless, so were glad the GP liaison and app feedback have...  

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Review of Carefound Home Care (West Bridgford) from K B (Daughter of Client) published on 29 July 2024 Submitted via Website
Overall Experience
Excellent care for Mum was provided by a number of carers. Always on time, polite and considerate, and act according to Mum's wishes and needs. Work with Mum to maintain independence and mobility and watch health issues carefully. I am always kept informed and called if there are any issues or concerns noted. Lots of liaison on return from a recent hospital stay and to increase levels of care when needed.
Very considerate of being in someone's home, looking after that as well as Mum.

Slightly more costly than some other options but worth it for peace of mind, professional outlook, and reliability.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind review! We're delighted to hear that your mum has received excellent care from our team. It's lovely to know that our carers' punctuality, politeness, and attentiveness have made a positive impact. We're committed to respecting our client's wishes and needs,...  

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Review of Carefound Home Care (West Bridgford) from Barbara R (Daughter of Client) published on 15 July 2024 Submitted via Website
Overall Experience

We have been using Carefound Homecare since March and couldn't be more pleased. My mother was quite nervous about having a carer visit but she now looks forward to it. Every carer she sees has taken the time to get to know her and the time they spend together makes such a difference to her. They are always so punctual and manage to get so much done in the time they have! We appreciate how well-informed we are kept as well. Thank you.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind words and for sharing your positive experience with Carefound Homecare. We are thrilled to hear that your mother has grown comfortable and looks forward to her visits with our carers. Building a personal connection and ensuring our clients feel at ease is at the...  

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Review of Carefound Home Care (West Bridgford) from Michael B (Son of Client) published on 13 May 2024 Submitted via Website
Overall Experience
My elderly parents had excellent care from Carefound. The carers were all kind, thoughtful, and attentive. They went above and beyond their normal duties which was much appreciated by our family.
I can't recommend them high enough!

Thank you!

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your wonderful feedback. We are delighted to hear that our carers provided excellent care for your elderly parents and that their kindness, thoughtfulness, and attentiveness made a positive impact on your family.

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Review of Carefound Home Care (West Bridgford) from Michelle T (Daughter of Client) published on 21 February 2024 Submitted via Postal Card
Overall Experience

Mum is provided with excellent care and companionship and I know views her carers as friends. Her quality of life has improved and also that of her family as it was becoming difficult to manage Mum's care 24/7. The management are adaptable to any changes requested where possible.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind words and for sharing your experience. We are thrilled to hear that your mum receives excellent care and companionship and that she views her carers as friends. It's wonderful to know that her quality of life has improved, along with that of your family, as we...  

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Review of Carefound Home Care (West Bridgford) from Hilary J (Daughter of Client) published on 21 February 2024 Submitted via Postal Card
Overall Experience

We have had carers from Carefound work with both my mum and dad over the last couple of years. They are always respectful and punctual. Many of them go over and above their role!

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for sharing your experience with Carefound. We are delighted to hear that our carers have had a positive impact on both your mum and dad over the last couple of years. It's wonderful to know that our team has been respectful, punctual, and willing to go above and beyond their roles. Your...  

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Review of Carefound Home Care (West Bridgford) from Ann M (Wife of Client) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Very pleased with our carer, very helpful and good with my husband who has Alzheimer's. I am pleased with everything that they do.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

It's heartening to hear about your positive experience with our carer. Providing care for a loved one with Alzheimer's can be challenging, and we're glad to know that our carer is not only helpful but also adept at supporting your husband's needs. Your satisfaction with our services means a lot to us, and we're committed to continuing to provide the support and assistance you both deserve.

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Review of Carefound Home Care (West Bridgford) from Lesley C (Daughter of Client) published on 22 September 2023 Submitted via Website
Overall Experience

We have been very pleased with the quality of care given to my mother. Carers are friendly and very sensitive to Mum’s needs. The level of service is highly professional and is underpinned by the excellent management by one staff member in particular. She has been immediately available to answer any questions I may have and highly efficient. Whilst on holiday, I have appreciated being able to look at the app to see how my mum is doing. I am delighted to recommend this service.

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Review of Carefound Home Care (West Bridgford) from Paul S (Husband of Client) published on 15 August 2023 Submitted via Website
Overall Experience
Delighted to give a five-star review (would have given you more, if that was possible). We have been receiving two visits per week for many weeks now. It has been a boon to have the continuity of the same person coming out on every visit. This has provided us with the obvious advantages, but also the reassurance that you operate with long-term staff rather than short-term stand-ins. The caregiving staff have been courteous, considerate and knowledgeable. More importantly, they seem to be dedicated to their role and not simply doing a job.

Your organisational setup is superb. You have provided us with an App to easily access your digital records and see the care plans and the updates after each visit. You have also kept in touch with us through regular emails and telephone calls. All in all, an excellent set-up and wonderful people. Thank you.

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Awards / Recognitions (7)

  • Recipient: Carefound Home CareDate: Friday 30 May 2025

  • Recipient: Carefound Home CareDate: Friday 31 May 2024

  • Recipient: Carefound Home CareDate: Wednesday 31 May 2023

News (2)

News

  • Posted: Monday 07 Oct 2024Carefound Home Care has been named as one of the top 20 home care groups in the UK for the third year running. With 856 home care groups in the...

  • Posted: Monday 07 Oct 2024Charmaine Chinouya has won Carefound Home Care’s PLATO award for supporting her client living with complex dementia needs. Charmaine Chinouya is a live-in carer at Carefound Home Care in Harrogate...

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