Nestora Home Care

Heritage Exchange, Wellington Mill, 70 Plover Road, Huddersfield HD3 3HR
Review Us
9.9 42 Reviews
  • Nestora Home Care, Huddersfield
Nestora Home Care provides skilled care professionals for personal care needs, domestic and support services in clients' homes.

Nestora Home Care has helped many vulnerable people, including adults recovering from illness and many diagnosed with dementia.

All needs are thoroughly assessed by the registered manager and the support plan will focus on making sure each client is living comfortably and supported with any aspects of daily living they find challenging.

The agency operates throughout Kirklees and the Calderdale areas with a dedicated care and support team.

Care Provided by Nestora Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.75 – £30
  • Weekly Live-in Care Fees: £800 – £1500

These prices are only a guideline, please contact Nestora Home Care to find out the exact price for your requirements.

Contact Nestora Home Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Nestora Home Care to get a personalised quote.

Good to Know

Owner

  • Comfort Home Care Ltd
  • Privately Owned

Person in Charge

  • Gareth Downes (Registered Manager)
9.9

Nestora Home Care has a Review Score of 9.9 (9.875) out of 10, based on 25 reviews in the last 2 years.
Over all time Nestora Home Care has 42 reviews.

Overall Experience
  • 33
  • 9
  • 0
  • 0
  • 0
Date Published
  • 42
  • 6
  • 7
  • 25
  • 17
Reviewer Connection to Nestora Home Care
  • 16
  • 12
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
Total of 42, showing 41-42
Review from Jane W (Daughter of Client) published on 26 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother seems very happy with the carers that visit her. They always treat her with respect. They always ring myself or my sister if there have been any concerns. They will also remind her what day it is and what she has planned for that day checking the planner we have written out.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan F (Client) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every carer who has cared for (and caring) has shown that they are very dedicated to their job. No complaints whatsoever.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Nestora Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Nestora Home Care is calculated as follows: ( (127 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Nestora Home Care is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Anjam

Anjam Razaq

Job Title: Director Joined: 2016

Anjam founded Nestora Home Care in 2016 to provide compassionate care while empowering people to grow. As Director, he is committed to supporting both clients and teams, fostering an environment where everyone feels valued and inspired to reach their potential.

Gareth

Gareth Downes

Job Title: Registered Manager Joined: 2023

Hello, I'm Gareth, and my passion lies in delivering the highest standard of care. From a young age, I was inspired by my mother, who worked in care homes, often taking me along to witness the invaluable work being done. This early exposure fostered my love for helping others, especially the elderly, with whom I've developed a deep empathy.


With eight years of experience as a registered manager, I bring a wealth of knowledge and a proven track record of providing exceptional care to those in need. My aim is to always exceed expectations, ensuring that each individual receives the support and compassion they deserve. I am dedicated to making a positive difference in the lives of those we serve, striving to go above and beyond every day.

Daina

Daina Kraukle

Job Title: Care Coordinator Joined: 2018

Daina has been a valued member of the Nestora Home Care team since 2018. Although she had no prior experience in the care sector when she joined, Daina quickly adapted and demonstrated a natural ability to support both the team and the organisation.


In her role, Daina works closely with the management team to coordinate staff rosters and carries out regular audit checks to ensure that Nestora Home Care maintains the highest standards of compliance. She is known for her strong work ethic, reliability, and willingness to go the extra mile to support both colleagues and the people we care for.

Rebecca

Rebecca Horne

Job Title: Care Coordinator Joined: 2020

Becky is a valued member of the Nestora Home Care team. In her role, she oversees our field staff to ensure the highest quality of care and support is delivered to our clients.


Becky regularly works out in the community, carrying out staff spot checks and providing guidance and support to new team members. She also manages key areas such as staff training and recruitment, helping to ensure that Nestora continues to build a strong and capable team.


Becky is passionate about making a positive difference in people’s lives and is widely regarded as a considerate, supportive, and caring member of the Nestora family.

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