





Caremark Basingstoke and Deane is a provider of home care services in the area.
Services include personal care, light domestic tasks, shopping, medication assistance and companionship.
Clients are treated with dignity and respect at all times by the highly qualified staff.
Staff are only selected once they have been fully CRB and reference checked.
Care Provided by Caremark Basingstoke & Deane
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33
Our prices vary depending on the services required by each client
Contact Caremark Basingstoke & Deane to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Kirsty Nash (Care Manager)
Caremark Basingstoke & Deane Reviews (32)
Caremark Basingstoke & Deane has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Caremark Basingstoke & Deane has 32 reviews.
Caremark has been a great support to us, and we would highly recommend their services without hesitation. We found them to be incredibly flexible, consistent, and very understanding, particularly when we needed to take breaks from providing care. They always managed to support all our requirements, ensuring that my mother's needs were consistently met.
Beyond their professional capabilities, the Caremark team was always very approachable and caring during their visits. They often took the time to chat with my mother, which made a significant positive difference in her day. Their compassionate approach and reliability have made them invaluable to us.
The Manager and her office support, in my opinion, strive for excellence as it is clear the Team of Carers are well trained.
They manage their time with great efficiency and nothing is too much for them.
They have shown total respect throughout and I look forward to seeing each and everyone of them.
Thanks for your review. I know I speak for the team when I say it's been a pleasure to help and support you and always good for the team to hear how much their hard work and effort is appreciated.
Thank you to the owner, and your lovely team for everything.
Thanks for your kind words and that you and your Mum are so happy with the support she's receiving.
Very professional, kind and caring.
Thank you for kindly taking the time to send a review of our services.
My carers start as just that but soon became friends with my wife who has Parkinson's disease and myself. They have an uncanny sense of noticing when we are under the weather. New recruits including foreigners are quickly introduced into the system by senior carers acting as mentors. In the event of sickness, weather or other circumstances the management team turn up to ensure I receive my care.
Thank you for your comments, building rapport and relationships with our clients is an essential part of how good care should work so we're delighted to hear it's working so well.
Sadly my mum now needs nursing care. The carer provided was absolutely wonderful and built up a good relationship with my mum. The ladies were kind, caring and very experienced. Nothing was too much trouble for them. Even with care breaks, they try to have consistency for the client.
Although it was a relatively short time I cannot fault this company and the care offered.
Your loved one and you will be treated with the utmost respect you deserve.
Thank you for your comments, it was a short time but we did all we could, as we do for all our clients and I'm happy to hear that your experience was so positive.
The staff are well trained and competent. Before, during and after my husband's hospital admissions the company were flexible and understanding and provided the support we needed at this trying time. I have no hesitation in recommending their services.
Thank you for your kind comments which I will pass on to the team. I'm delighted to hear you are happy with our service, carers and the support we're providing.
My mum and I are very satisfied with the care the carers are giving. Very friendly and can't do enough. Always make us laugh. Give great information. Value for money good too. All carers very friendly and helpful.
Thanks for your lovely comments, supporting our clients is always about more than just doing tasks; building relationships and giving genuine support is what makes the job so worthwhile.
Very understanding, caring and supportive in helping Dad to stand and be able to get in the car again. Very understanding on time as we go out to lots of clubs and there was no trouble changing them to suit his needs.
Thank you for your comments, I'm especially happy to hear how we've helped your Father regain some of his independence. Care and support should always, where possible, be about helping people regain their quality of life.
Caremark is not my first experience of a care provider. I have no hesitation in regarding Caremark as first-class in every respect. The well-organised management ensures there is a reliable and controlled system. Carers are capable, friendly and pleasant and I appreciate always being called 'Mrs'. They give a happy start to each day and willingly do all they are asked to do.
Thank you for your kind words. I'm delighted to hear you're happy with the carers and how we're supporting you.
From the very beginning, their communication with us was excellent. It's easy to get hold of them to ask questions at any time and they always respond immediately. As for the carers, I could not have asked for better. Each and every one of them took such good and kind care of my dad. It really felt like he was nurtured and respected. My dad doesn't like many people, but he only had praise, affection and gratitude for the Caremark carers.
The manager and her team went far above and beyond to make sure Dad was well looked after. I am so grateful to her and all the lovely carers. I highly recommend them.
Thank you for your comments, it's a wonderful testament to the team and we're delighted you're happy with the job we're doing.
My husband had care before and had a few bad experiences. Caremark have come in and built trust and rapport. We are very happy with all Caremark carers, with all they are doing for my husband. Encouraging him to drink water, which he doesn't do easily. Two very happy people.
Thanks for your kind words. I know the carers really enjoy their calls with you as well. It's a pleasure and privilege to help.
After a major change in my health meant I could longer cope with caring for my wife, Caremark took over, which was a great relief. Over the last three months the whole team have been great in providing the care she needs. This was a major change for her, but due to kind attitude of the carers making sure she was relaxed and not hurried she has taken to their help and loves having a little chat.
Many thanks for your kind words, it's been a pleasure looking after your wife and supporting you both.
Our carer is absolutely wonderful. She brings light and joy into our home and my mother relates well to her so I am happy to go out and leave my mother in her loving care. She is professional, punctual and wonderful.
Thank you so much for your comments. I've shared your lovely remarks with all our staff as it is a welcome reminder of how important their hard work and dedication are, and the difference they make in people's lives.
While we didn't choose Caremark as our provider, I'm so thankful we have them caring for my mum. I cannot thank them enough for all they do for her and us as a family. They treat her with dignity, respect and kindness. They take time to comfort her when she is sad or upset, never rush her and keep us informed on every aspect of her care. We really wouldn't know what to do without them now. I would highly recommend Caremark to anyone looking for a fantastic care company.
Many thanks for your kind comments which I'll pass on to the team.
The care provided for Mum is excellent. The carers are friendly and efficient and put Mum at ease and she is always pleased to see them. If I need to inform office of any changes to her care, it’s easy to contact team by phone or email. Would recommend to others.
Thanks for your review, we're always delighted to hear that our clients are happy with our service and the support we provide.
All the staff are extremely friendly, knowledgeable and so easy to talk to.
My dad's face lights up every time they visit and this is a breath of fresh air to see a smile on his face.
To me, even though they have been with us for a short time, I consider them part of our family.
They don't just care for my father but also give moral support for my mother which is a great help.
I can not recommend Caremark enough and so glad that we have them looking after my father.
Thanks, Raj, it's been a pleasure to support your dad and we're delighted that you're so happy with all we're doing for you and your family.
Caremark has proved to be much more than just another care company. I have experienced care well beyond that which is expected from a care company. The carers are lovely and properly trained, and the manager makes herself totally involved in the well-being of her clients, frequently helping the carers herself. She has provided all kinds of help, with nothing seeming to be beyond her scope.
My carers know my family, and I even look on them now as part of my family!
I am more than happy to recommend Caremark to anyone, knowing that this company will give the very best care.
I have to say that I am extremely happy to have found Caremark!
I cannot say how happy we are to see your review and hear your comments. We are all genuinely touched and happy to have made such a positive impact on your life.
Everyone is really nice and caring.
Thanks for your feedback; it is much appreciated and much appreciated by the team.
My whole family's experience with every single member of staff within Caremark, Basingstoke, has been an eyeopener. They all show great compassion, reassurance, kindness and openness. They are all very thorough when washing my mother and are very observant in highlighting any issues with new and existing sores. They also work well as a team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Basingstoke & Deane.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (2)
Kirsty has been with Caremark Basingstoke since we started and is the beating heart of the company. Patient, caring and supportive she has over 30 years of experience in the care industry and has made Caremark Basingstoke and Deane into one of the most trusted and respected care companies in the area.
Cheryl has been with Caremark Basingstoke for 3 years and moved into the role of Care Co-ordinator 2 years ago. A great organiser, she plans the rotas and makes sure clients are safe and calls are always covered.
Frequently Asked Questions about Caremark Basingstoke & Deane
How many Carers does Caremark Basingstoke & Deane employ?
Caremark Basingstoke & Deane employs 20 carers.
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