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The team is dedicated, highly professional, and responsive to clients' changing needs. They provide a wide range of services including personal care, light domestic tasks, shopping, medication assistance and companionship.
Carers are only...
Care Provided by Caremark Basingstoke & Deane
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Caremark Basingstoke believe in being open and transparent about all our charges to make things as straightforward as possible. We provide care at a flat rate and, apart from mileage, there are no extras or hidden charges.
The price(s) shown are provided by the agency. Contact Caremark Basingstoke & Deane for full pricing details and T&Cs.
Contact Caremark Basingstoke & Deane to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Caremark
- Private Owned
Person in charge
- Kirsty Nash (Care Manager)
Caremark Basingstoke & Deane Reviews (36)
Caremark Basingstoke & Deane has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Caremark Basingstoke & Deane has 36 reviews.
In general the service is good. We have a good team of regular carers like all some are more efficient than others but we have no complaints. My wife is happy with all the attention she receives and the conversations held.
Thank you to taking the time to give your feedback. If there's anything we can do to make it better then please don't hesitate to get in touch.
All carers have a good rapport with my husband and carry out their tasks according to his requirements to a competent and professional standard. Everyone we see from Caremark have a friendly manner and are happy to chat, which is just as important for my husband's wellbeing as the personal care.
I also use Caremark for "Take A Break" visits and am confident in their high standard of care for my husband while I am away from home for a few hours.
We would recommend Caremark to anyone looking for care and support.
Thanks you for your comments - it's been an absolute pleasure providing you both with care and support you deserve
Excellent care from Kirsty and team. All carers are very nice and friendly. They help my mum greatly. Don't know what she would do without them.
Thanks for the kind words, I'll pass them on to the team and glad your Mum is so happy with our services.
The cares suit my needs. I can be as independent as possible x but they help with all the things I can't do.
Thank you for your review and that we've been able to provide the help ans support you want in the way you want it
Caremark has been a great support to us, and we would highly recommend their services without hesitation. We found them to be incredibly flexible, consistent, and very understanding, particularly when we needed to take breaks from providing care. They always managed to support all our requirements, ensuring that my mother's needs were consistently met.
Beyond their professional capabilities, the Caremark team was always very approachable and caring during their visits. They often took the time to chat with my mother, which made a significant positive difference in her day. Their compassionate approach and reliability have made them invaluable to us.
The Manager and her office support, in my opinion, strive for excellence as it is clear the Team of Carers are well trained.
They manage their time with great efficiency and nothing is too much for them.
They have shown total respect throughout and I look forward to seeing each and everyone of them.
Thanks for your review. I know I speak for the team when I say it's been a pleasure to help and support you and always good for the team to hear how much their hard work and effort is appreciated.
Thank you to the owner, and your lovely team for everything.
Thanks for your kind words and that you and your Mum are so happy with the support she's receiving.
Very professional, kind and caring.
Thank you for kindly taking the time to send a review of our services.
My carers start as just that but soon became friends with my wife who has Parkinson's disease and myself. They have an uncanny sense of noticing when we are under the weather. New recruits including foreigners are quickly introduced into the system by senior carers acting as mentors. In the event of sickness, weather or other circumstances the management team turn up to ensure I receive my care.
Thank you for your comments, building rapport and relationships with our clients is an essential part of how good care should work so we're delighted to hear it's working so well.
Sadly my mum now needs nursing care. The carer provided was absolutely wonderful and built up a good relationship with my mum. The ladies were kind, caring and very experienced. Nothing was too much trouble for them. Even with care breaks, they try to have consistency for the client.
Although it was a relatively short time I cannot fault this company and the care offered.
Your loved one and you will be treated with the utmost respect you deserve.
Thank you for your comments, it was a short time but we did all we could, as we do for all our clients and I'm happy to hear that your experience was so positive.
The staff are well trained and competent. Before, during and after my husband's hospital admissions the company were flexible and understanding and provided the support we needed at this trying time. I have no hesitation in recommending their services.
Thank you for your kind comments which I will pass on to the team. I'm delighted to hear you are happy with our service, carers and the support we're providing.
My mum and I are very satisfied with the care the carers are giving. Very friendly and can't do enough. Always make us laugh. Give great information. Value for money good too. All carers very friendly and helpful.
Thanks for your lovely comments, supporting our clients is always about more than just doing tasks; building relationships and giving genuine support is what makes the job so worthwhile.
Very understanding, caring and supportive in helping Dad to stand and be able to get in the car again. Very understanding on time as we go out to lots of clubs and there was no trouble changing them to suit his needs.
Thank you for your comments, I'm especially happy to hear how we've helped your Father regain some of his independence. Care and support should always, where possible, be about helping people regain their quality of life.
Caremark is not my first experience of a care provider. I have no hesitation in regarding Caremark as first-class in every respect. The well-organised management ensures there is a reliable and controlled system. Carers are capable, friendly and pleasant and I appreciate always being called 'Mrs'. They give a happy start to each day and willingly do all they are asked to do.
Thank you for your kind words. I'm delighted to hear you're happy with the carers and how we're supporting you.
From the very beginning, their communication with us was excellent. It's easy to get hold of them to ask questions at any time and they always respond immediately. As for the carers, I could not have asked for better. Each and every one of them took such good and kind care of my dad. It really felt like he was nurtured and respected. My dad doesn't like many people, but he only had praise, affection and gratitude for the Caremark carers.
The manager and her team went far above and beyond to make sure Dad was well looked after. I am so grateful to her and all the lovely carers. I highly recommend them.
Thank you for your comments, it's a wonderful testament to the team and we're delighted you're happy with the job we're doing.
My husband had care before and had a few bad experiences. Caremark have come in and built trust and rapport. We are very happy with all Caremark carers, with all they are doing for my husband. Encouraging him to drink water, which he doesn't do easily. Two very happy people.
Thanks for your kind words. I know the carers really enjoy their calls with you as well. It's a pleasure and privilege to help.
After a major change in my health meant I could longer cope with caring for my wife, Caremark took over, which was a great relief. Over the last three months the whole team have been great in providing the care she needs. This was a major change for her, but due to kind attitude of the carers making sure she was relaxed and not hurried she has taken to their help and loves having a little chat.
Many thanks for your kind words, it's been a pleasure looking after your wife and supporting you both.
Our carer is absolutely wonderful. She brings light and joy into our home and my mother relates well to her so I am happy to go out and leave my mother in her loving care. She is professional, punctual and wonderful.
Thank you so much for your comments. I've shared your lovely remarks with all our staff as it is a welcome reminder of how important their hard work and dedication are, and the difference they make in people's lives.
While we didn't choose Caremark as our provider, I'm so thankful we have them caring for my mum. I cannot thank them enough for all they do for her and us as a family. They treat her with dignity, respect and kindness. They take time to comfort her when she is sad or upset, never rush her and keep us informed on every aspect of her care. We really wouldn't know what to do without them now. I would highly recommend Caremark to anyone looking for a fantastic care company.
Many thanks for your kind comments which I'll pass on to the team.
The care provided for Mum is excellent. The carers are friendly and efficient and put Mum at ease and she is always pleased to see them. If I need to inform office of any changes to her care, it’s easy to contact team by phone or email. Would recommend to others.
Thanks for your review, we're always delighted to hear that our clients are happy with our service and the support we provide.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Basingstoke & Deane.
Accreditations
There are no accreditations posted yet for Caremark Basingstoke & Deane.
Meet the Team (2)

Kirsty has been with Caremark Basingstoke since we started and is the beating heart of the company. Patient, caring and supportive she has over 30 years of experience in the care industry and has made Caremark Basingstoke and Deane into one of the most trusted and respected care companies in the area.

Cheryl has been with Caremark Basingstoke for 3 years and moved into the role of Care Co-ordinator 2 years ago. A great organiser, she plans the rotas and makes sure clients are safe and calls are always covered.
Frequently Asked Questions about Caremark Basingstoke & Deane
How many Carers does Caremark Basingstoke & Deane employ?
Caremark Basingstoke & Deane employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Basingstoke & Deane to verify any information. View our terms and conditions. Caremark Basingstoke & Deane has an Enhanced Service -more info.