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The team is dedicated, highly professional, and responsive to clients' changing needs. They provide a wide range of services including personal care, light domestic tasks, shopping, medication assistance and companionship.
Carers are only...
Caremark Basingstoke and Deane is a highly rated, well-respected provider of home care services in the Basingstoke area. They pride themselves on their highly ethical approach to care and on the welfare and happiness of all their clients.
The team is dedicated, highly professional, and responsive to clients' changing needs. They provide a wide range of services including personal care, light domestic tasks, shopping, medication assistance and companionship.
Carers are only selected once they have been fully CRB and reference checked, and they provide ongoing training to ensure they give the care people want the way they want it, be it for themselves, their partners or their parents.
Care Provided by Caremark Basingstoke & Deane
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Caremark Basingstoke & Deane to get a personalised quote:
Caremark Basingstoke believe in being open and transparent about all our charges to make things as straightforward as possible. We provide care at a flat rate and, apart from mileage, there are no extras or hidden charges.
The price(s) shown are provided by the agency. Contact Caremark Basingstoke & Deane for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Caremark
- Private Owned
Person in charge
- Kirsty Nash (Care Manager)
Caremark Basingstoke & Deane Reviews (38)
Caremark Basingstoke & Deane has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years.
Over all time Caremark Basingstoke & Deane has 38 reviews.
While we didn't choose Caremark as our provider, I'm so thankful we have them caring for my mum. I cannot thank them enough for all they do for her and us as a family. They treat her with dignity, respect and kindness. They take time to comfort her when she is sad or upset, never rush her and keep...
While we didn't choose Caremark as our provider, I'm so thankful we have them caring for my mum. I cannot thank them enough for all they do for her and us as a family. They treat her with dignity, respect and kindness. They take time to comfort her when she is sad or upset, never rush her and keep us informed on every aspect of her care. We really wouldn't know what to do without them now. I would highly recommend Caremark to anyone looking for a fantastic care company.
Many thanks for your kind comments which I'll pass on to the team.
The care provided for Mum is excellent. The carers are friendly and efficient and put Mum at ease and she is always pleased to see them. If I need to inform office of any changes to her care, it’s easy to contact team by phone or email. Would recommend to others.
The care provided for Mum is excellent. The carers are friendly and efficient and put Mum at ease and she is always pleased to see them. If I need to inform office of any changes to her care, it’s easy to contact team by phone or email. Would recommend to others.
Thanks for your review, we're always delighted to hear that our clients are happy with our service and the support we provide.
All the staff are extremely friendly,...
All the staff are extremely friendly, knowledgeable and so easy to talk to.
My dad's face lights up every time they visit and this is a breath of fresh air to see a smile on his face.
To me, even though they have been with us for a short time, I consider them part of our family.
They don't just care for my father but also give moral support for my mother which is a great help.
I can not recommend Caremark enough and so glad that we have them looking after my father.
Thanks, Raj, it's been a pleasure to support your dad and we're delighted that you're so happy with all we're doing for you and your family.
Caremark has proved to be much more than just another care company. I have experienced...
Caremark has proved to be much more than just another care company. I have experienced care well beyond that which is expected from a care company. The carers are lovely and properly trained, and the manager makes herself totally involved in the well-being of her clients, frequently helping the carers herself. She has provided all kinds of help, with nothing seeming to be beyond her scope.
My carers know my family, and I even look on them now as part of my family!
I am more than happy to recommend Caremark to anyone, knowing that this company will give the very best care.
I have to say that I am extremely happy to have found Caremark!
I cannot say how happy we are to see your review and hear your comments. We are all genuinely touched and happy to have made such a positive impact on your life.
Everyone is really nice and caring.
Everyone is really nice and caring.
Thanks for your feedback; it is much appreciated and much appreciated by the team.
My whole family's experience with every single member of staff within Caremark, Basingstoke, has been an eyeopener. They all show great compassion, reassurance, kindness and openness. They are all very thorough when washing my mother and are very observant in highlighting any issues with new and...
My whole family's experience with every single member of staff within Caremark, Basingstoke, has been an eyeopener. They all show great compassion, reassurance, kindness and openness. They are all very thorough when washing my mother and are very observant in highlighting any issues with new and existing sores. They also work well as a team.
The staff are prompt, caring and doing a most important service for my wife. I'm very grateful for this.
The staff are prompt, caring and doing a most important service for my wife. I'm very grateful for this.
Choosing a care provider for your loved one is a very difficult and emotional decision. However, we couldn't be more grateful for the care and support provided by the wonderful team at Caremark Basingstoke. We really want to keep Dad at home for as long as possible, and Caremark is making this...
Choosing a care provider for your loved one is a very difficult and emotional decision. However, we couldn't be more grateful for the care and support provided by the wonderful team at Caremark Basingstoke. We really want to keep Dad at home for as long as possible, and Caremark is making this possible. The team have integrated an extension of our family. The care they provide is second to none! Thank you, you are all amazing.
My husband's very unhappy to have carers at first but now he's happy. All the carers are very helpful, caring and made him feel at ease. Cannot fault them, they are an amazing bunch. Many thanks for all you've done.
My husband's very unhappy to have carers at first but now he's happy. All the carers are very helpful, caring and made him feel at ease. Cannot fault them, they are an amazing bunch. Many thanks for all you've done.
Thank you for your kind review, we know many people worry about having carers at first so we're happy to have managed to change your husband's mind.
On the whole, Caremark (Basingstoke & Deane) deliver a brilliant care package. There are 1 or 2 carers that spoil it for the rest, but we wouldn't like to change carers.
On the whole, Caremark (Basingstoke & Deane) deliver a brilliant care package. There are 1 or 2 carers that spoil it for the rest, but we wouldn't like to change carers.
Thank you so much for your review. We'll follow up with you to review any issues with carers which we will address as quickly as well can.
The care provided to my Mother is excellent. She is treated with dignity and respect. I know she can be 'hard work' but the carers are always patient with her. On the occasions I or my sister are present with the carers, we are very impressed with their dedication to care for my Mum and provide her...
The care provided to my Mother is excellent. She is treated with dignity and respect. I know she can be 'hard work' but the carers are always patient with her. On the occasions I or my sister are present with the carers, we are very impressed with their dedication to care for my Mum and provide her with all that she needs. During the COVID-19 lockdown, their care remains excellent.
Thank you for your kind words, J W. It's a pleasure to offer support to your family and to hear that we're maintaining the high standards we've always set for ourselves, even at this most difficult of times.
Caremark is very good care and they are always there when you want them. Nothing is too much for them.
Caremark is very good care and they are always there when you want them. Nothing is too much for them.
Thank you so much for taking the time to post your review. It's always great for the team to get feedback and hear that their hard work and dedication is appreciated.
Since I have been a client of Caremark, since March 2019, I have always been treated with care and kindness. Nothing is too much trouble for them and I would happily recommend them.
Since I have been a client of Caremark, since March 2019, I have always been treated with care and kindness. Nothing is too much trouble for them and I would happily recommend them.
They are flexible, efficient, cheerful, obliging and neat and tidy.
They are flexible, efficient, cheerful, obliging and neat and tidy.
Have never let us down, and are trust worthy.
The management are always available to talk about any worries and help where possible.
The carers are friendly and have time for a chat with mum, but always carry out all of the...
Have never let us down, and are trust worthy.
The management are always available to talk about any worries and help where possible.
The carers are friendly and have time for a chat with mum, but always carry out all of the tasks asked of them.
We would definitely recommend them to anyone in the Basingstoke area.
I found them very organised and very much geared to the clients well being and making sure the client and family knowing what was happening if there was a problem. The carer give to client is good and they are always cheerful and concerned for the well being of the client.
I found them very organised and very much geared to the clients well being and making sure the client and family knowing what was happening if there was a problem. The carer give to client is good and they are always cheerful and concerned for the well being of the client.
The staff and management are very willing and helpful and nothing is too much trouble for them to do.
The staff and management are very willing and helpful and nothing is too much trouble for them to do.
Service and care received from your nurse has been second to none and nothing has been too much trouble for her. I cannot praise her and the organisation highly enough. I have never been made to feel I was a nuisance or a time waster, thank you.
Service and care received from your nurse has been second to none and nothing has been too much trouble for her. I cannot praise her and the organisation highly enough. I have never been made to feel I was a nuisance or a time waster, thank you.
Thank you for your comments which I'll pass on to the team. It really was a pleasure to help and you know where we are if you need us in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Basingstoke & Deane.
Accreditations
There are no accreditations posted yet for Caremark Basingstoke & Deane.
Meet the Team (2)

Kirsty has been with Caremark Basingstoke since we started and is the beating heart of the company. Patient, caring and supportive she has over 30...
Kirsty has been with Caremark Basingstoke since we started and is the beating heart of the company. Patient, caring and supportive she has over 30 years of experience in the care industry and has made Caremark Basingstoke and Deane into one of the most trusted and respected care companies in the area.

Cheryl has been with Caremark Basingstoke for 3 years and moved into the role of Care Co-ordinator 2 years ago. A great organiser, she plans the rotas and makes sure clients are safe and calls are always covered.
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