Caremark Basingstoke and Deane is a provider of home care services in the area.
Services include personal care, light domestic tasks, shopping, medication assistance and companionship.
Clients are treated with dignity and respect at all times by the highly qualified staff.
Staff are only selected once they have been fully CRB and reference checked.
Care Provided by Caremark Basingstoke & Deane
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33
Our prices vary depending on the services required by each client
Contact Caremark Basingstoke & Deane to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Kirsty Nash (Care Manager)
Caremark Basingstoke & Deane Reviews (32)
Caremark Basingstoke & Deane has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Caremark Basingstoke & Deane has 32 reviews.
The staff are prompt, caring and doing a most important service for my wife. I'm very grateful for this.
Choosing a care provider for your loved one is a very difficult and emotional decision. However, we couldn't be more grateful for the care and support provided by the wonderful team at Caremark Basingstoke. We really want to keep Dad at home for as long as possible, and Caremark is making this possible. The team have integrated an extension of our family. The care they provide is second to none! Thank you, you are all amazing.
My husband's very unhappy to have carers at first but now he's happy. All the carers are very helpful, caring and made him feel at ease. Cannot fault them, they are an amazing bunch. Many thanks for all you've done.
Thank you for your kind review, we know many people worry about having carers at first so we're happy to have managed to change your husband's mind.
On the whole, Caremark (Basingstoke & Deane) deliver a brilliant care package. There are 1 or 2 carers that spoil it for the rest, but we wouldn't like to change carers.
Thank you so much for your review. We'll follow up with you to review any issues with carers which we will address as quickly as well can.
The care provided to my Mother is excellent. She is treated with dignity and respect. I know she can be 'hard work' but the carers are always patient with her. On the occasions I or my sister are present with the carers, we are very impressed with their dedication to care for my Mum and provide her with all that she needs. During the COVID-19 lockdown, their care remains excellent.
Thank you for your kind words, J W. It's a pleasure to offer support to your family and to hear that we're maintaining the high standards we've always set for ourselves, even at this most difficult of times.
Caremark is very good care and they are always there when you want them. Nothing is too much for them.
Thank you so much for taking the time to post your review. It's always great for the team to get feedback and hear that their hard work and dedication is appreciated.
Since I have been a client of Caremark, since March 2019, I have always been treated with care and kindness. Nothing is too much trouble for them and I would happily recommend them.
They are flexible, efficient, cheerful, obliging and neat and tidy.
Have never let us down, and are trust worthy.
The management are always available to talk about any worries and help where possible.
The carers are friendly and have time for a chat with mum, but always carry out all of the tasks asked of them.
We would definitely recommend them to anyone in the Basingstoke area.
I found them very organised and very much geared to the clients well being and making sure the client and family knowing what was happening if there was a problem. The carer give to client is good and they are always cheerful and concerned for the well being of the client.
The staff and management are very willing and helpful and nothing is too much trouble for them to do.
Service and care received from your nurse has been second to none and nothing has been too much trouble for her. I cannot praise her and the organisation highly enough. I have never been made to feel I was a nuisance or a time waster, thank you.
Thank you for your comments which I'll pass on to the team. It really was a pleasure to help and you know where we are if you need us in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Basingstoke & Deane.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (2)
Kirsty has been with Caremark Basingstoke since we started and is the beating heart of the company. Patient, caring and supportive she has over 30 years of experience in the care industry and has made Caremark Basingstoke and Deane into one of the most trusted and respected care companies in the area.
Cheryl has been with Caremark Basingstoke for 3 years and moved into the role of Care Co-ordinator 2 years ago. A great organiser, she plans the rotas and makes sure clients are safe and calls are always covered.
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