Exceptionally trustworthy service, never disappointed!Valentino R(Friend of Client/Service User)



Exceptionally trustworthy service, never disappointed!Valentino R(Friend of Client/Service User)



At Caremark Watford & Hertsmere, they believe that care should be as unique as the individuals they support. They are a CQC ‘Good’ rated (CQC, December 2018) domiciliary care provider committed to delivering high-quality, person-centred care that promotes independence, dignity, and well-being.
They provide a wide range of services including personal care, respite care, live-in care, companionship, medication support, dementia care support, Home help, support with shopping/running errands and specialist...
Care Provided by Caremark Watford & Hertsmere
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29 - £31
- Weekly Live-in Care Fees: from £1,600
- 30 Minute Visiting Care Fees: £25 - £27
These are the pricing guidelines for care. Please note that the final prices may vary depending on the client’s individual needs and the outcome of their care assessment.
Contact Caremark Watford & Hertsmere to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Dana Dracinschi (Registered Manager)
Caremark Watford & Hertsmere Reviews (53)
Caremark Watford & Hertsmere has a Review Score of 9.8 (9.761) out of 10, based on 18 reviews in the last 2 years.
Over all time Caremark Watford & Hertsmere has 53 reviews.
Really happy with the care my mum receives from Caremark. The regular carer is outstanding. I am very demanding about the level of care my mum receives. She meets those expectations. Thank you Caremark and the regular carer for giving me peace of mind that my mum is cared for.
Thank you for your lovely words. Is our pleasure taking care of your mum and thank you for trusting us over the years.
The carers are efficient, friendly and polite. They are reliable and professional. We are happy with the care they provide. The only tweek is the timing as sometimes it can be a bit haphazard.
Thank you for your lovely words. This review means a lot for our team, who are working hard to achieve the premium care.
Outstanding service by Caremark and dealing with the manager was exceptional. Not once was there any issue too much trouble in dealing with my aunt. I feel that the care provided was fantastic.
Thank you for your kind words and this review means a lot to us.
I would like to take this opportunity to say how outstanding my carer is. She has helped me so much over the last few months and has been so good with my care needs. She is very hardworking, takes extra care and attention to her work and goes the extra mile to make sure I’m ok. Caremark should be very proud to have her as a member of their team.
Thank you for your kind words for our care and support worker and this review means a lot for the whole team, who are working hard to achieve the excellence in care at home services.
Always pleasant and helpful and supports Mum's needs.
We are satisfied with the service provided.
My mother is genuinely cared for by the lovely carers and management at Caremark. They are professional, efficient, thoughtful, kind, pragmatic, hard-working and they genuinely care. I feel that my mother is in safe hands and that her independence is valued and respected and she has a lovely chat with her carers who know her so well.
I was very satisfied with this company and I am still. I recommend with all my heart, the managers and employees of this company are people who truly care and put their heart into everything they do. The staff and management take care of customers from A to Z, care, communication and affection, they offer all the staff as well as management for people with various kinds of difficulties.
Thank you for taking the time to review us. Your kind words are highly appreciated.
Very reliable and friendly. A great help to my husband.
Thank you for your encouraging feedback to our hard-working care team.
Very hard to comment as only been having for two weeks but so far all good.
Thank you for taking the time to review us and your kind words for carers means a lot to us.
My sister has been supported by Caremark agency for the last few months. She finds your help and assistance very useful. She has had a good experience with Caremark carers. They always try to be on time. They are friendly and hardworking people, caring and professional. My sister really appreciates Caremark's service and help.
Thank you for reviewing us and boosting our hard-working care team with such positive comments. We are pleased to hear how happy you are and what difference we can make in life.
Caremark if the company for me.
The service supplied by the carers is very good, they will do anything you ask them to do, they are very helpful.
What a positive and uplifting review! I really appreciate your kind words to encourage our dedicated care team.
This agency comes highly recommended - the team at Caremark (Watford & Hertsmere) has responded to all our queries immediately and provided safe and caring home care. The care team have been wonderful and we have got to know them; they really care and want to do whatever they can to assist. All the carers we have had have been lovely and also attentive. the manager leads a great team and the carers are always polite and eager to help with anything they can. We will continue to use Caremark (Watford & Hertsmere) and would recommend them to anyone needing care at home.
Thank you for your review and kind words for our hard-working care team.
I am unable to comment on 'value for money' as yet as I am having difficulty in getting an accurate invoice from Hertfordshire County Council Finance Department.
Thank you for your review. I am pleased to know how well you are doing and what it means to have someone at home to support you with daily needs and companionship.
Carers' experience varied - mostly good.
Thank you for posting a review. We appreciate your feedback on our services which would help to improve us better.
I would definitely recommend them.
Thank you for kind words for our hardworking, caring team.
The main carer is very helpful and considerate of my care needs. He is very thorough and kind all at the same time. He is very reliable.
Thank you for your valuable feedback on our services and quality of care.
The majority of carers are very good, just the odd one that sees it as a job not really caring. During the week, timetables are pretty good, not so at the weekends, then they are irregular.
Thank you for your feedback, and I really appreciate your time to review us. We strive to achieve excellence in care.
Can’t put much here as it gets removed or they won’t publish it but a quick search of their company will bring it up.
Avoid it at all costs if you love your family.
We do not tolerate any abuse towards our staff and we obey our duty of care to safeguard vulnerable people in the community.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Watford & Hertsmere.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (6)
As the Managing Director of a domiciliary care service, I am an experienced healthcare executive with a strong commitment to providing high-quality care and support services to individuals in need. With a proven track record of success in healthcare management, I lead a dedicated team of professionals who share my passion for delivering person-centred care that meets the unique needs of each customer.
I am determined, dedicated and motivated to put all of my experience, knowledge and understanding to lead the domiciliary care service that fascinates and inspires me. I am responsible for ensuring that high-quality care is delivered and that Caremark Watford & Hertsmere lives up to their customer's expectations at all times.
Vic has more than 15 years of experience in Marketing and Business Management. He is passionate about bringing his skills into the Health and Social Care sector to mark the excellence of care and aims to provide the highest quality of service.
Dana joined Caremark in 2018 as a Deputy Care Manager.
After she proved her potential in management, we promoted her to a Care Manager working in the Watford office. She comes with a wealth of knowledge and hands-on experience as a field care supervisor and care and support worker, as she has been working in the health and social care sector since 2011.
Dana’s role as the Care Manager is to be responsible for the day-to-day running of the business, managing the care assistants and office staff, as well as dealing with service users daily.
Dana has successfully completed her NVQ Levels 2, 3 and 5 and is currently working towards her NVQ Level 7 in Leadership and Management in Health and Social Care.
Dana: "I think working with people and helping the service users when they are at their most vulnerable is important, and ensuring they feel safe in their own home and receive the best quality care."
I am a dedicated and compassionate individual with a strong healthcare background, including over six years of hands-on domiciliary care experience in the UK and nursing experience in my home country.
I am skilled in delivering high-quality care, supporting care teams, and ensuring compliance with regulatory standards. Passionate about maintaining excellent care services that promote dignity, independence, and well-being for service users.
I am currently working towards NVQ Level 4 in Health and Social Care.
As HR Administrator at Caremark Watford & Hertsmere, I support our team and ensure the smooth running of all HR processes. With strong attention to detail and excellent organisational skills, I will be handling recruitment, onboarding, payroll support, and staff compliance.
I will be answering all HR queries, assisting employees with everything from training and development to policies and procedures.
I am dedicated to creating a positive work environment, helping to ensure that our team feels valued, supported, and motivated. I also ensure that our workforce is well-supported and our care services meet the highest standards.
Claudia re-joined Caremark on 2026 as a Field Care Supervisor.
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