Caremark Watford & Hertsmere

As a nurse herself, my mother has spent years caring for others so when her body grew tired and help was needed Caremark came into our lives. The carers are supportive, friendly and go out of their way to become a friend to us all. Mum is looked after in a professional way with a loving feel, our carer is her friend now, giving dignity and laughter.

Carers are very good but lack understanding of some English words.

They are ok on the whole. Some are stroppy with a poor attitude. Could improve greatly.

My worst complaint is they broke my last three small plates which means now I have to use my dinner plates and the other problem is I have had so many different people. I get used to someone and that can take a couple of weeks but then they have gone. Some are here for one day only.

My husband has been very well looked after by your teams since July this year. They are all very kind, caring and considerate.

My mum had returned from hospital having suffered two fractures. Things were very different for her as her mobility was so limited. Her carers have been outstanding; attentive, kind, professional and have respected her dignity at all times. They have offered great advice and I absolutely trust her care in their hands. Superb!

The carers look after my husband very well and are also very friendly and put him at ease.

I am currently a service user as I have broken my knee and leg after an accident. The care I am currently receiving from Caremark is exceptional. I feel I am maintaining my independence and the carers understand my needs. Would highly recommend Caremark. I feel happy and relaxed with the care I receive and couldn’t ask for more. Five-star care from the carers to the office. Brilliant. Thank you.

Your carers are all so kind, gentle and good-humoured. They manage to attend regularly with amazing punctuality considering the flexible needs of previous clients. Much praise and a big thank you to all.

I would like to take this opportunity to compliment Caremark on the quality of the service they provide. The management is very accessible responsive and pleasant to deal with. The carers never rush and take their time to do things gently and with care. They are always cheerful and provide not only personal care but also pastoral care, which is very important.

The whole Caremark team are very helpful. I would recommend them to care for a loved one as you would have peace of mind they are being very well looked after.

We found the company very very professional and helpful all the time. The care persons who visit are very polite and caring for the patients. Their time keeping is mostly very good, the carer would always inform us if they are running late due to traffic problems or over run the time at the previous client. The manager is very helpful and always try to accommodate your needs. I would very strongly recommend Caremark to any one who needs care.

Every individual concerned with my sister's care and treated my sister with professional care, kindness, patience and good humour in sometimes trying circumstances. When the need for full-time care in a home, their recommendation was welcomed and acted on without subsequent regret. I would have no hesitation in recommending them to anyone in need.