Caremark Watford & Hertsmere

95 St Alban's Road, Watford, WD17 1SJ
Review Us
9.8 41 Reviews
  • Caremark Watford & Hertsmere, Watford
At Caremark Watford & Hertsmere, they believe that care should be as unique as the individuals they support. They are a CQC ‘Good’ rated (CQC, December 2018) domiciliary care provider committed to delivering high-quality, person-centred care that promotes independence, dignity, and well-being.

They provide a wide range of services including personal care, respite care, live-in care, companionship, medication support, dementia care support, Home help, support with shopping/running errands and specialist care for complex needs.

Whether you require short-term assistance or long-term support, they create bespoke care plans tailored to your lifestyle and preferences that can be varied as often as you wish.

As a Compassionate team of professional carers, they aim to fit in with your lifestyle and can adapt their support to suit you or your loved one's changing care needs.

THEY ARE GREAT AT LISTENING

At Caremark, they aim to fully understand client's precise needs and preferences and tailors a Care & Support Plan.
When you or your loved ones are completely happy with the Care & Support plan, Caremark will arrange a preliminary meeting with a care worker before the service begins.

THEY ONLY RECRUIT THE BEST CARE WORKERS

They have a team of care workers who are carefully selected based on their competence in dealing with specific care requirements.
The care staff are dedicated to enhancing the quality of life for clients with focus on respect, reliability, and kindness and enabling them to remain safe and comfortable in their own homes.
All the care staff are friendly and easy to be around, so it never takes long to feel comfortable with them around.

Contact today to find out how they can support you or your loved ones.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £30
  • Weekly Live-in Care Fees: from £1400

These are the pricing guidelines for care. Please note that the final prices may vary depending on the client’s individual needs and the outcome of their care assessment.

These prices are only a guideline, please contact Caremark Watford & Hertsmere to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Dana Dracinschi (Registered Manager)

Caremark Watford & Hertsmere Reviews (41)

Total of 41, showing 41-41
9.8

Caremark Watford & Hertsmere has a Review Score of 9.8 (9.783) out of 10, based on 14 reviews in the last 2 years. Over all time Caremark Watford & Hertsmere has 41 reviews.

Overall Experience

  • 29
  • 11
  • 0
  • 0
  • 1

Date Published

41
6
6
14
27
Overall Experience  Overall Experience 5.0 out of 5

Every individual concerned with my sister's care and treated my sister with professional care, kindness, patience and good humour in sometimes trying circumstances. When the need for full-time care in a home, their recommendation was welcomed and acted on without subsequent regret. I would have no hesitation
in recommending them to anyone in need.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Caremark Watford & Hertsmere is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Caremark Watford & Hertsmere is calculated as follows: ( (65 Excellents x 5) + (18 Goods x 4) ) ÷ 83 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Watford & Hertsmere is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (1)

Loading...

Meet the Team (5)

Shuchi

Shuchi Puli

Job Title: Managing Director

Joined: 2015

As the Managing Director of a domiciliary care service, I am an experienced healthcare executive with a strong commitment to providing high-quality care and support services to individuals in need. With a proven track record of success in healthcare management, I lead a dedicated team of professionals who share my passion for delivering person-centred care that meets the unique needs of each customer.


I am determined, dedicated and motivated to put all of my experience, knowledge and understanding to lead the domiciliary care service that fascinates and inspires me. I am responsible for ensuring that high-quality care is delivered and that Caremark Watford & Hertsmere lives up to their customer's expectations at all times.

Vic

Vic Puli

Job Title: Head of Mass and Communications

Joined: 2015

Vic has more than 15 years of experience in Marketing and Business Management. He is passionate about bringing his skills into the Health and Social Care sector to mark the excellence of care and aims to provide the highest quality of service.

Dana

Dana Dracinschi

Job Title: Registered Care Manager

Joined: 2018

Dana joined Caremark in 2018 as a Deputy Care Manager.


After she proved her potential in management, we promoted her to a Care Manager working in the Watford office. She comes with a wealth of knowledge and hands-on experience as a field care supervisor and care and support worker, as she has been working in the health and social care sector since 2011.


Dana’s role as the Care Manager is being responsible for the day-to-day running of the business, managing the care assistants and office staff, as well as dealing with service users daily.


Dana has successfully completed her NVQ Levels 2, 3 and 5 and is currently working towards her NVQ Level 7 in Leadership and Management in Health and Social Care.


Dana: "I think working with people and helping the service users when they are at their most vulnerable is important, and ensuring they feel safe in their own home and receive the best quality care."

Ana Maria

Ana Maria Avram

Job Title: Field Care Supervisor

Joined: 2024

I am a dedicated and compassionate individual with a strong healthcare background, including over six years of hands-on domiciliary care experience in the UK and nursing experience in my home country.


I am skilled in delivering high-quality care, supporting care teams, and ensuring compliance with regulatory standards. Passionate about maintaining excellent care services that promote dignity, independence, and well-being for service users.


I am currently working towards NVQ Level 4 in Health and Social Care.

Shamantha

Shamantha Killa

Job Title: HR Administrator

Joined: 2023

As HR Administrator at Caremark Watford & Hertsmere, I support our team and ensure the smooth running of all HR processes. With strong attention to detail and excellent organisational skills, I will be handling recruitment, onboarding, payroll support, and staff compliance.


I will be answering all HR queries, assisting employees with everything from training and development to policies and procedures.


I am dedicated to creating a positive work environment, helping to ensure that our team feels valued, supported, and motivated. I also ensure that our workforce is well-supported and our care services meet the highest standards.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Watford & Hertsmere to verify any information. View our terms and conditions. Caremark Watford & Hertsmere has an Enhanced Service - more info.