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Melody Care Alton

18-20 Market Street, Alton GU34 1HA
Melody Care Logo
Melody Care Alton logo
Melody Care Alton, Alton
Melody Care Alton, Alton
Melody Care Alton, Alton

Melody Care Alton offers person-centred care to people who wish to live independently in their own homes in and around Alton, Hampshire.

The team value each client as an individual, talking the time to get to know you as a person and building a care plan around your needs, wishes and lifestyle.

At Melody Care, the team treat clients with the respect, dignity and warmth that they would treat members of their...  

Care Provided by Melody Care Alton

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Weekly Live-in Care Fees: from £1,400
  • 30 Minute Visiting Care Fees: from £29

Fees to be discussed at consultation

The price(s) shown are provided by the agency. Contact Melody Care Alton for full pricing details and T&Cs.

Contact Melody Care Alton to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Lou Driver (Manager)

Melody Care Alton Reviews (27)

9.7

Melody Care Alton has a Review Score of 9.7 (9.737) out of 10, based on 15 reviews in the last 2 years. Over all time Melody Care Alton has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Helen M (Daughter of Client) published on 1 June 2022 Submitted via Website
Overall Experience
Melody Care have been looking after my dad for the past seven months and I cannot praise them enough.
My parents are very independent and when they finally agreed to having help it was reluctantly. Melody Care were supportive but more importantly, they were empathetic. Soon their main carer became part of the family. She took time to get to know them and the things that interested them. My mum was included in decisions going forward and was made to feel that she still had an important role in the care of my dad.
Communication is excellent and when the unexpected happens they are always willing to go the extra mile to help.

A fabulous team.

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Review from D W (Wife of Client) published on 27 May 2022 Submitted via Website
Overall Experience

The management and staff, are always very friendly and helpful. They are always willing to listen and will always do what they can to help. Patient in some difficult circumstances. Thank you , all the management and staff of the Winchester branch.

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Review from Denise S (Wife of Client) published on 26 May 2022 Submitted via Website
Overall Experience

All the carers we have met have carried out their duties professionally and caring towards both my husband and myself. They are taking the time to familiarise themselves with our situation and also being on time or even early for my husband's morning shower.

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Review from Craig S (Son of Client) published on 8 October 2021 Submitted via Website
Overall Experience
Melody Care have been caring for my mother for the past four years.
Their care, attention to detail and professionalism is exemplary.
Melody Care is unique as all their team are extremely competent in delivering care, however, they also make all their clients feel as if they are part of the family.

They are respectful but incredibly friendly and often go the extra mile to ensure their clients receive the best care possible.

The team have been wonderful for my mother and she always spoke incredibly highly of them.

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Review from Paul G (Son-in-law of Client) published on 7 July 2021 Submitted via Website
Overall Experience
Melody Care have been attending and caring for my mother-in-law for approximately 1 year. Their professionalism and level of care on everything required is excellent and our family have seen a great improvement to her health and wellbeing over this time. Their whole personnel, whether it be managers or daily carers work as a team, keeping us informed regularly of any issues.

We cannot recommend this company highly enough. Thank you.

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Review from Shirley C (Client / Service User) published on 5 July 2021 Submitted via Website
Overall Experience
The carers who have been with me have treated me with skill, respect, empathy and good humour.

Their timekeeping is good and usually someone contacts me to let me know if the carer is running late.

I would most certainly recommend Melody Care to any one thinking of having home care.

They are good value for money and a joy to have in my home.

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Review from Lynne S (Daughter of Client) published on 5 July 2021 Submitted via Website
Overall Experience
Cannot fault Melody Care, they are absolutely brilliant with my mother. Every member of the team is helpful, kind, caring and they go the extra mile.
My mother has been looked after by them for almost a year now. She was in hospital recently and very poorly when she came out. The care team all stepped up above and beyond working much longer than they had to.
I’m happy to say owing to their care, she is now back to her old self.

I have no hesitation in recommending them and have even spoken to the hospice to let them know how good they are.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Melody Care Alton.

Awards / Recognitions (1)

  • Recipient: Melody CareDate: Friday 30 May 2025

Meet the Team (2)

Lou Driver Job Title: Branch Manager Joined: 2023
Lou Driver

Lou has over 12 years of experience in the care industry. She first joined Melody Care back in 2015 as Deputy Branch Manager, before being promoted to Branch Manager of our then Farnham office.

She was responsible for organising our first-ever Macmillan coffee morning. She joined us again in November 2023 in a slightly different role, Recruitment and Sales Manager and now manages our Alton branch.

Jackie Learwood Job Title: Director of Care Services Joined: 2019
Jackie Learwood

Jackie has worked in the care sector for over fifteen years.

She started as an evening carer before moving into several office roles. She has held several management positions. Jackie joined Melody Care in January 2019 overseeing all our branches and was promoted to Director of Care Services in December 2020.

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