Just Ask Care and Support

My aunt has used Just Ask for over 2 years and they have been invaluable in maintaining her independence. In her words "I honestly can't fault my carers from Just Ask. I look forward to their daily visits. They support me to make a hot meal and provide a shopping visit. I have found all the team a pleasure to have in my home, we always make time for a good chat, which helps me a lot as I live alone and my family live away, can't recommend them enough"

We had an excellent experience with Just Ask while they were caring for our Dad. I was so impressed with the care and warmth shown by all members of the team. They took the time to get to know Dad as a person, not just a client. I especially appreciated how they engaged him in conversations about the art work on his walls as those moments meant a lot to Dad and helped him feel comfortable and valued. The visit updates were always thorough and reassuring, giving us real peace of mind that he was in safe and attentive hands. It was clear that the carers were not only highly competent but also deeply compassionate in the way they approached their work. I wouldn't hesitate to recommend Just Ask to anyone looking for care.

We have been using Just Ask for 2.5 years primarily for dad before he went into a nursing home but continued on with their support for mum. Nothing is too much trouble and mum enjoys the visits from the team. They are easy to contact when we need to adjust her care and are flexible to increase visits when we take holidays and need the extra help. Being able to see daily updates on the App after their visits is reassuring to know mum is ok. We have had many telephone conversations with the team and find them very friendly and with their experience find them very supportive to us too as a family.

My 99 year old friend asked me to pass on her sincere thanks to all the Just Ask carers for their kindness and consideration, without exception everyone gave her the best of attention and care and couldn't do enough for her, especially during the bast few weeks. As her friend the care and friendship she received was also a great help to me knowing she was in very safe hands and I would also like to thank all the carers, from start to finish everyone at Just Ask have been excellent to deal with, professional, considerate and always aware of our individual needs which made our situation less stressful.

Can't speak highly enough of this wonderful team of carers. They have been visiting mum in the evenings and more recently the mornings as well to make sure she has no worries. They are completely in charge of administering her medication daily which is one worry less for us as a family. They are sensitive to her needs and always ensure she is happy and safe when they leave. Their daily notes help us work with them if she needs more medication or has any problems with anything. Mum looks forward to them coming and gives her the opportunity to chat to people other than family which is good for her as dad was always the chatterbox of the family ! Sending a big thank you to you all.

Just Ask began looking after my Dad the day after he was discharged from a lengthy hospital stay. From the initial meeting to set up the care to every visit since I have been so impressed with the kindness, warmth and respect that every member of the team has shown to me and my father. The staff are always good humoured, so caring and meticulous about every task they do. I really appreciate the updates that are promptly uploaded after each visit which give me reassurance that Dad is being well looked after. For me though it's more than just a checklist of jobs to do each visit, it's knowing there's some good chat and companionship for Dad regularly each day. Thank you.

Just Ask is supporting my mother with her increasing needs. I have peace of mind that she receives a daily visit and that her medication is administer. Shopping and household tasks mean my mum is catered for.. The team are always responsive when additional daily needs arise. This additional support makes all the difference to us both.

Our Dad was a proud and independent man who until recently always looked after himself very well without any help. Following a stroke and in his late 80s he reached a point in his life when he needed an increasing amount of care. We researched different firms and after looking at several positive reviews enquired at Just Ask. We were immediately impressed and following several discussions about Dad's requirements were pleased that we had found this small local firm who were able to help us. The ladies visited Dad three times a day and treated him with the upmost care and respect. His wishes were always adhered to and nothing was too much trouble. He looked forward to their visits and always enjoyed a nice chat. As he became more frail, intimate needs were met, again with great dignity. It was also reassuring to receive a short electronic report after each visit. Dad passed away a few weeks ago, but we are so grateful that he was cared for by Just Ask. Highly recommended!

We are both very grateful for the support provided.

Helpful, flexible and caring organisation. It can be difficult navigating how best to care for a loved one who you really want to be able to look after yourself but can't all the time due to other commitments. I've found Just Ask very good in helping fill this gap. Thank you to the team.

Their day to day care is excellent however every one at Just Ask goes above and beyond to help in those exceptional circumstances we find ourselves in from time to time. Cannot thank them all enough and really do not think we could cope without their help,

All the staff at Just Ask show compassion and give excellent care to mum, they are very professional in how they deal with my mum and all the family. This then allows the family to concentrate on the nicer side of when we visit mum.

From the manager, to all the carers employed by the company this a very compassionate and dedicated group of people. My mum has received tremendous support from the carers and she has bonded with them and trusts their care, in particular one of the staff members. They address all her needs with professionalism and care. Can't recommend the company enough.

The ladies are all extremely friendly and professional and have ensured that an initially reluctant Aunt now looks forward to her visits. It's also important to the family to know that she is at least having a substantial meal and human interaction every day and also to have someone in a position to raise any concerns via daily updates.

Just Ask Care and Support have given my brother wonderful and caring support on a twice daily basis, since his release from hospital, with a diagnosis of terminal cancer. They are always bright and interactive, lifting my brother's spirit and, importantly allowing him to retain his dignity. My brother has greatly benefited from them bouncing through the door and helping him deal with his often confused state of mind. The management team are additionally very helpful in the administration and practical problems that frequently occur. I live some distance from my brother and knowing that this team is looking after him is a huge relief. Many thanks from the whole family.

Just Ask Care and Support have provided excellent support for my mum over several years, because of this mum has been able to stay in her own home for longer. They are incredibly reliable and have never let us down. Any problems, they are easy to contact and reply quickly. The carers have a challenging job but are kind and cheerful. Thank you Just Ask.

Huge thanks to all the team.

I would fully recommend Just Ask to anyone, a brilliant care company to work with.

After a short stay in hospital & respite. Just Ask were recommended to care for my mother. I was dubious at first as mother “didn’t want anyone she didn’t know going into her house. I needn’t have worried. They go in 4 times a day and they are brilliant. She loves the company she gets from their visits and they look after her so very well. The carers and management are fantastic. Nothing is too much trouble for them. Mother has been able to stay in her own home, has everything she needs and is cared for which is what she wanted. Mother is happy so I’m happy. I promise that you won’t regret using Just Ask for you loved ones care. Thank you so much.

I would not hesitate in recommending Just Ask to anyone needing a care agency.