Lapis Care

My husband has been cared for by Lapis for the last 6 months and we are very pleased with the care that the team provide. No problem is too big for them to deal with. They carry out their duties to a high standard and treat us both with kindness and respect. Today we needed unexpected help due to my husband having a fall, and they immediately took charge, called an ambulance and stayed with us until it had arrived. This was beyond their normal duties. As I had my own hospital appointment to keep, one of the management team came and stayed with my husband until the ambulance had left to take him to hospital. They are so very kind to all of the family and they care about my welfare as well as my husband's.

Lapis has been caring for our elderly mother for several months. I can warmly and sincerely recommend them. At our first meeting, the staff member took care to speak mainly to Mum, although Mum is hard of hearing. She also asked how Mum likes her cup of tea made. Paperwork was short and sensible and not pushed on us. That kindness, respect and efficient attention to Mum’s needs has characterised Lapis Care’s approach, and we’ve noticed it in the little things, like making sure Mum always has a hanky in her cardigan pocket, through to the big things - being absolutely on top of health and safety needs, fitting the team to the individual wherever possible, and prompt and straightforward communication through the challenges of Covid. Mum is a very private person and had for years resisted care in her home, but Lapis have won her trust and affection, and ours, and been a real blessing to us all at a potentially difficult time. They really are gifted at what they do.

They carry out tasks with great efficiency and, most importantly, with kindness and patience. They are the right people in the right job. They have turned a situation that felt stressful and frightening, into a positive experience. Mum is more relaxed and safer. One member of staff in the background and the staff team in the foreground have been very helpful and flexible across a few challenges, which life and COVID have thrown up, and we are very grateful to them. I must put in a word about the joy for Mum, of being brought a cup of tea in bed in the morning.

Lapis Care provide exemplary care and go the extra mile. The staff are all caring and thoughtful and always have a cheery smile. I feel a great sense of security knowing that my parents' needs are well looked after and would highly recommend this caring company to anyone.

Lapis has provided significant ongoing care, both welfare and domestic, for my mother for well over a year. Their support and professionalism cannot be faulted and on a number of stressful occasions, they have gone beyond expectations to provide timely and critical care intervention and advice. This has ensured confidence to meet my mother’s objective and wish of remaining independent and in her own home.

Lapis Care have looked after my 93 year old mother recently after a couple of falls and hip displacements. I would have no hesitation in recommending them as their care and compassion was second to none.

The carers have been wonderful during a very stressful time for our family and with lockdown regulations, the senior care manager, in particular, has been a marvel. Always positive and with great care and kindness, she has helped my father make amazing progress in mobilising following his stroke that we hadn’t thought possible. The close-knit team have been reliable, professional, so very kind and understanding.

Rarely have I come across such a caring organisation. They truly go above and beyond and I mean this most sincerely. Without their support, my father would not be able to stay independent and remain in his own home. I am always one hundred percent confident that my father is being well looked after and his well-being is at the forefront of all they do in the support of his care.

I count myself blessed to be in receipt of such loving, holistic care.

My mother has been looked after by Lapis Care for two years. After leaving rehab it was decided home life with support would be best for her. Throughout this time the carers' team have been wonderful. She now needs total support yet is able to stay in her own home because of the quality of care being given. Despite the extra pressure of the Covid situation, the team have continued to offer friendly, efficient, professional and compassionate care. My mother says she looks forward to the smiles and company when her carers come and knows how extremely fortunate she is to be so well looked after.

Thank you for everything that you did for Mum. Thank you for everything that you did for us.

Lapis were visiting my husband four times a day as he had dementia and Parkinson’s. They were extremely knowledgeable in both conditions and explained what care would be needed in a simple reassuring tone. Communication was key. The app was great, I knew who was coming round and when and if they were running 5 minutes late, I would always get a phone call. They were always extremely cheerful, helpful and encouraging and also supported me when it was needed. The quality of care was exceptional and I wholeheartedly recommend them.

Lapis Care came into our Mum four times a day for the last two weeks of her life, to assist with her palliative care. The whole team provided care far in excess of our expectations. They were professional, kind, caring, reliable, knowledgeable, friendly and approachable. They made the final days so much easier for both Mum and us her daughters. We would not hesitate to recommend their services. We thank them wholeheartedly for being there.

I just wanted to say that 'Lapis Care' has been a revelation. They care for my father twice a day and I could not be happier with them. Not only do they provide a brilliant caring service for my father but it's taken such a weight off my mum's shoulders. It's also a bonus that they both get to see a warm, friendly face twice a day and the carers are always happy to have a chat with them as well. So for me, it's not only the wonderful care they give, it's the company that they provide as well. It's made such a massive positive change to my parents' life and I am eternally grateful to them.