InSafeHands Ltd effectively links those in need of support with quality care and industry professionals with full or part-time employment.
The agency is committed to meet client needs and provides personalised care as well as training and education programmes for its staff.
InSafeHands aims to provide a top-class service to anyone in need of care, whether it's getting out of bed or cleaning.
The nursing care agency matches qualified and reliable staff with employers in need of cover.
Care Provided by InSafeHands Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £35
- Weekly Live-in Care Fees: £1,500 - £2,000
Bank Holiday and night rates differ. Please call to discuss
Contact InSafeHands Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- InSafeHands Ltd
- Private Owned
Person in charge
- Gillian Holden (Registered Manager)
InSafeHands Ltd Reviews (50)
InSafeHands Ltd has a Review Score of 9.3 (9.28) out of 10, based on 11 reviews in the last 2 years.
Over all time InSafeHands Ltd has 50 reviews.
Friendly and helpful.
Many thanks for your kind feedback, we really appreciate you taking the time to complete the home care form and giving us a 5-star rating.
I am very happy with the attention I have received from In Safe Hands.
Best wishes
Lynn Lurcock,
On behalf of the Office team
The three carers I have are good to me and take good care of me.
Many thanks for your positive feedback about the care that you receive from us. It is lovely to hear that you are happy with your main carers.
Lynn Lurcock, on behalf of the Office team
Good cleaning service provided.
We are pleased that you have rated us 5-stars.
Thank you again.
Find my carers go beyond their line of duty, are always cheerful, and we have a laugh.
Many thanks for these positive comments. We are delighted that you feel that our carers go beyond their duty of care. The five-star rating is much appreciated.
My mum has been receiving care for over 10-years with different care agencies. We have finally got a well-managed and helpful company. The staff from the office and the care team will go above and beyond to ensure my mum is well looked after. I feel confident and assured that my mum is in great hands. I do not need to worry that no one will be available to provide care and support. Thank you.
Thank you for such fantastic feedback. We are continuing to review our systems to improve client experience, so all feedback is greatly appreciated. We pride ourselves on the highest levels of service. Thank you.
"InSafeHands" have never let me down in attendance, and I appreciate that greatly. The carers are kind and efficient, some are more proficient at helping my husband than others and need my assistance, but mostly, they are very good.
Thank you very much for your kind words. Your feedback is important to us to continuously improve our service.
I am happy with my carers.
Thank you so much. Your feedback is really important to us. We are pleased that you are so happy with the service.
Very pleased with the service, friendly, thoughtful and excellent support.
Thank you for your lovely review. Your feedback is most welcome to enhance and improve the services that we provide.
I am very happy with the care.
Thank you so much for reviewing the services we provide. We welcome your feedback. It is extremely important to us.
InSafeHands have been caring for my daughter for 6 years and in that time she has been cared for extremely well by the carer and the company. She has come on leaps and bounds, her confidence has grown and she is a very happy and contented young lady. We are grateful for all the support my daughter and ourselves have received from the company and especially the carer.
Kind Regards
Lynn Lurcock
Business Development Manager
They are amazing at what they do.
Kindest Regards
Lynn Lurcock
Business Development Manager
Very happy with service generally. A bit anxious about the carer leaving and hoping the same level of good service will continue as I have a new main carer. Communication regarding the change of time of carer coming in the morning needs to be clarified if a change is to occur.
Thank you for taking the time to let us know how pleased you are with the care we are providing and that you have rated us a 4* service. I am assured that the new "key worker" will endeavour to continue with the expected standard of care and support that has previously been experienced and that it...
Most of the ladies who look after my mother are very good. Occasionally some need a little more training.
Many thanks for taking the time to complete a home care review for our care service - I was delighted to see our 4* rating in relation to the care that we provide for your mother. We endeavour to train our staff effectively but are also mindful that some staff are more experienced and have...
The staff are very friendly and helpful.
We are delighted to see that you have rated us 4* and appreciate you noting how friendly and helpful our staff are. May we continue to provide your care to the best standards
Kindest Regards
Business Development Manager
On behalf of InSafeHands
Satisfactory.
We are pleased to see that you value our company and have given us an overall 4* rating.
Lynn Lurcock
Business Development Manager
on behalf of InSafeHands
I cannot express my gratitude to the fantastic company that provides care to my mum. There is nothing I can see that would improve this service. Thank you so much, my mum loves being cared for by this company.
Many thanks for taking the time to respond and note your satisfaction with the services that we provide to your Mum. Even more delighted that you rated us 5* for all that we do. We take pride in being able to deliver a high standard of care to our clients and we will feed this positive response...
Most carers are good, some not so good. Most are willing to do anything. Some are stressed to get too much work put on them. Ridiculous asking me for a review as I have no experience to compare it with.
Many thanks for the response that you have taken the time to provide, we note that you are unable to use a comparator but nonetheless are keen to ensure that the service we provide meets your needs. We are delighted that you note 4* for the Carers overall but are also mindful of needing to make...
I have found that the care that mum is receiving to be of a high standard. The carers show great empathy and all are very professional and treat with dignity.
We are grateful for all feedback that we receive, but especially such kind comments and star ratings such as those that you have noted.
We pride ourselves on delivering a high standard of nurse-led care and we will continue to do so for your mother.
Kindest Regards
Business Development Manager
InSafeHands
Very, very impressed with the service from InSafeHands Ltd. All the carers are very caring and supportive, they became part of the family providing both friendship but also support. Particularly good is the information provided on the clients activity and their willingness to report concerns. The office and support staff are also most helpful, being able to accommodate changes at short notice. Have recommended this organisation to many people.
Thanks for your lovely review of the services we provide. It is fantastic to hear people’s honest views and opinions and we really appreciate the positive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for InSafeHands Ltd.
Awards / Recognitions (1)
- Recipient: InSafeHands LtdDate: Monday 16 Jun 2025
Meet the Team (2)
Meet Our Registered Manager – Ashley
Ashley brings extensive knowledge and experience in health and social care, having worked in both care and managerial roles throughout her career. She is proud to say that the service we provide is truly exceptional, supporting over 70 happy clients across Nantwich, Crewe, and the surrounding villages.
Having started her journey at InSafeHands as a carer, Ashley understands every aspect of the work we do. Her experience enables her to support anyone in the organisation, and we’re truly grateful to have such an amazing and reliable person leading our team.
Since taking on the role of Registered Manager in 2024, Ashley has developed the business to deliver consistently high standards of care. Under her leadership, the service continues to reflect her strong commitment to quality and excellence.
Ashley has a hands-on and inclusive leadership style, always available to support her staff and ensure everyone feels valued and empowered. She strongly believes in maintaining a healthy work–life balance for her team, recognising that happy, supported staff provide the best possible care.
Outside of work, Ashley enjoys staying active, particularly through running — a perfect way to recharge and reflect on the positive impact her team makes every day.
Milly joined the company after completing a Business Administration apprenticeship in 2020. She is the main support to both the Service Co-Ordinator and Financial Administrator.
Milly is an asset to our team and very supportive to all the team members, both office and care staff, helping to resolve any issues that may arise and ensure that all the Client's care needs are being met and with staff rostered accordingly. Milly works hard as part of the overall team.
She is planning to undertake further qualifications to take on a wider remit within the company moving forward.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact InSafeHands Ltd to verify any information. View our terms and conditions. InSafeHands Ltd has an Enhanced Service - more info.