InSafeHands – Compassionate Care at Home
At InSafeHands, they believe everyone deserves to live safely, independently, and comfortably in the place they know best – their own home. InSafeHands provides personalised, high-quality domiciliary care across Cheshire, supporting adults of all ages with compassion, dignity, and respect.
Every person is unique, which is why InSafeHands creates tailored care plans designed around individual needs, preferences, and routines. Whether you require occasional support or daily...
Care Provided by InSafeHands Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £35
- Weekly Live-in Care Fees: £1,500 - £2,000
- 30 Minute Visiting Care Fees: £19 - £22
Bank Holiday and night rates differ. Please call us for more details.
Contact InSafeHands Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- InSafeHands Ltd
- Private Owned
Person in charge
- Ashley Matunhike (Registered Manager)
InSafeHands Ltd Reviews (50)
InSafeHands Ltd has a Review Score of 9.3 (9.280) out of 10, based on 11 reviews in the last 2 years.
Over all time InSafeHands Ltd has 50 reviews.
Would recommend.
The team have been very attentive and supportive to Mum. Very dependable and nothing is too much trouble.
Thank you for your kind review.
The manager and all the staff at InSafeHands go above and beyond that normal care services provider would give. The manager and her colleagues show empathy and compassion in the service that they all provide, and you may start as a client, but in the end, you'll finish as a friend. I would highly recommend that anyone would like to utilise the service they provide in the near future.
Thank you for your lovely review, your words mean a lot to us.
The team at InSafeHands have been looking after my Aunt, who had dementia, for the last 4 years until her recent passing. Her and our situation were somewhat unique in that my Aunt had no family living in the UK. Therefore, we spent considerable time searching for a care company who we could be confident would help us ensure my Aunt received the support she needed to enjoy a full and safe life while working closely with us in terms of systems. With InSafeHands, we found exactly what we needed - a caring team that understood our situation and adapted their model to ensure great care and attention for my Aunt, and developed the systems necessary for us to monitor the level of care. What sets any organization apart is the quality of leadership and the culture that the leadership imbues in their team. At InSafeHands, the leadership is responsive and empathetic, and the team is exactly the same. We are grateful for the kindness and caring of InSafeHands. We cannot recommend them highly enough.
Thank you so much for your kind review. It was our pleasure to support your Aunt, she was a lovely lady and will be greatly missed.
Did everything that was asked and more besides.
Thank you for your kind review, it was a pleasure looking after your Mum.
It has been my privileged experience to witness the dedicated, professional and compassionate care delivered to the service user. A great deal of care has been bestowed on providing a unique, individual client centered care plan which involves the patient's physical, psychological and emotional well being at all times. I have no hesitation in recommending their care to all other clients who require a tailored package of care.
Thank you to all at InSafeHands Ltd.
The carers who attend my nephew to be very efficient, caring and understanding.
I enjoy the social side of going to different places and enjoying meals out.
Having someone to attend my appointments with me helps my confidence.
InSafeHands is a friendly and professional business. The Carers all have knowledge of their jobs. A very warm and friendly atmosphere
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for InSafeHands Ltd.
Awards / Recognitions (1)
- Recipient: InSafeHands LtdDate: Monday 16 Jun 2025
Meet the Team (3)
Meet Our Registered Manager – Ashley
Ashley brings extensive knowledge and experience in health and social care, having worked in both care and managerial roles throughout her career. She is proud to say that the service we provide is truly exceptional, supporting over 70 happy clients across Nantwich, Crewe, and the surrounding villages.
Having started her journey at InSafeHands as a carer, Ashley understands every aspect of the work we do. Her experience enables her to support anyone in the organisation, and we’re truly grateful to have such an amazing and reliable person leading our team.
Since taking on the role of Registered Manager in 2024, Ashley has developed the business to deliver consistently high standards of care. Under her leadership, the service continues to reflect her strong commitment to quality and excellence.
Ashley has a hands-on and inclusive leadership style, always available to support her staff and ensure everyone feels valued and empowered. She strongly believes in maintaining a healthy work–life balance for her team, recognising that happy, supported staff provide the best possible care.
Outside of work, Ashley enjoys staying active, particularly through running — a perfect way to recharge and reflect on the positive impact her team makes every day.
Marion is our Head of Operations at InSafeHands, with a strong focus on strategic growth and service development. She brings extensive experience in the care sector and is passionate about expanding access to high-quality, person-centred care across Shropshire and Cheshire.
Marion works closely with community partners, stakeholders, and internal teams to identify opportunities, build relationships, and ensure services continue to meet the highest standards. Her leadership supports the company’s mission to grow sustainably while remaining rooted in compassion and excellence.
Christian is our amazing Field Care Supervisor.
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