At InSafeHands, they believe everyone deserves to live safely, independently, and comfortably in the place they know best – their own home. InSafeHands provides personalised, high-quality domiciliary care across Cheshire, supporting adults of all ages with compassion, dignity, and respect.
Every person is unique, which is why InSafeHands creates tailored care plans designed around individual needs, preferences, and routines. Whether you require occasional support or daily...
InSafeHands – Compassionate Care at Home
At InSafeHands, they believe everyone deserves to live safely, independently, and comfortably in the place they know best – their own home. InSafeHands provides personalised, high-quality domiciliary care across Cheshire, supporting adults of all ages with compassion, dignity, and respect.
Every person is unique, which is why InSafeHands creates tailored care plans designed around individual needs, preferences, and routines. Whether you require occasional support or daily care, their experienced and dedicated team is here to help.
Services include:
- Personal care
- Medication support
- Companionship
- Dementia care
- End-of-life and palliative care
- Meal preparation
- Domestic assistance
- Shopping and community outings
- Respite care
- Support for people with physical disabilities, learning disabilities, and long-term health conditions
Carers are carefully selected for their professionalism, kindness, and commitment to delivering outstanding person-centred care. Through continuous training and development, it is ensured every member of the team provides safe, reliable, and compassionate support.
If you or a loved one are looking for dependable home care, their friendly team is here to help with advice and a free, no-obligation care assessment.
Because outstanding care begins with trust, compassion, and putting people first.
Care Provided by InSafeHands Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£30 - £35
Weekly Live-in Care
£1,500 - £2,000
Contact InSafeHands Ltd to get a personalised quote:
Bank Holiday and night rates differ. Please call us for more details.
The price(s) shown are provided by the agency. Contact InSafeHands Ltd for full pricing details and T&Cs.
Review from C P (Daughter of Client) published on 15 October 2020 Submitted via Postal Card•
Overall Experience
So far we have had a positive experience with our care provider. The carers are on time and have been great with Mum by making conversation and they friendly attitude.
Would recommend.
So far we have had a positive experience with our care provider. The carers are on time and have been great with Mum by making conversation and they friendly attitude.
Would recommend.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N H (Son of Client) published on 29 September 2020 Submitted via Postal Card•
Overall Experience
The team have been very attentive and supportive to Mum. Very dependable and nothing is too much trouble.
The team have been very attentive and supportive to Mum. Very dependable and nothing is too much trouble.
↩Reply from Gerrie Fraser, Manager at InSafeHands Ltd
Thank you for your kind review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nigel G (Client / Service User) published on 23 September 2020 Submitted via Website•
Overall Experience
The manager and all the staff at InSafeHands go above and beyond that normal care services provider would give. The manager and her colleagues show empathy and compassion in the service that they all provide, and you may start as a client, but in the end, you'll finish as a friend. I would highly...
The manager and all the staff at InSafeHands go above and beyond that normal care services provider would give. The manager and her colleagues show empathy and compassion in the service that they all provide, and you may start as a client, but in the end, you'll finish as a friend. I would highly recommend that anyone would like to utilise the service they provide in the near future.
↩Reply from Gerrie Fraser, Manager at InSafeHands Ltd
Thank you for your lovely review, your words mean a lot to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C E (Nephew of Client) published on 3 September 2020 Submitted via Website•
Overall Experience
The team at InSafeHands have been looking after my Aunt, who had dementia, for the last 4 years until her recent passing. Her and our situation were somewhat unique in that my Aunt had no family living in the UK. Therefore, we spent considerable time searching for a care company who we could be...
The team at InSafeHands have been looking after my Aunt, who had dementia, for the last 4 years until her recent passing. Her and our situation were somewhat unique in that my Aunt had no family living in the UK. Therefore, we spent considerable time searching for a care company who we could be confident would help us ensure my Aunt received the support she needed to enjoy a full and safe life while working closely with us in terms of systems. With InSafeHands, we found exactly what we needed - a caring team that understood our situation and adapted their model to ensure great care and attention for my Aunt, and developed the systems necessary for us to monitor the level of care. What sets any organization apart is the quality of leadership and the culture that the leadership imbues in their team. At InSafeHands, the leadership is responsive and empathetic, and the team is exactly the same. We are grateful for the kindness and caring of InSafeHands. We cannot recommend them highly enough.
↩Reply from Gerrie Fraser, Manager at InSafeHands Ltd
Thank you so much for your kind review. It was our pleasure to support your Aunt, she was a lovely lady and will be greatly missed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Edwin R (Son of Client) published on 18 August 2020 Submitted via Website•
Overall Experience
Great reliable service from all the care staff attending mum excellent communication and support from manager even after Mum no longer needed their services when she went into hospital and later into a care home where she passed away.
Did everything that was asked and more besides.
Great reliable service from all the care staff attending mum excellent communication and support from manager even after Mum no longer needed their services when she went into hospital and later into a care home where she passed away.
Did everything that was asked and more besides.
↩Reply from Gerrie Fraser, Manager at InSafeHands Ltd
Thank you for your kind review, it was a pleasure looking after your Mum.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Z L (Power of Attorney of Client) published on 12 February 2020 Submitted via Postal Card•
Overall Experience
It has been my privileged experience to witness the dedicated, professional and compassionate care delivered to the service user. A great deal of care has been bestowed on providing a unique, individual client centered care plan which involves the patient's physical, psychological and emotional...
It has been my privileged experience to witness the dedicated, professional and compassionate care delivered to the service user. A great deal of care has been bestowed on providing a unique, individual client centered care plan which involves the patient's physical, psychological and emotional well being at all times. I have no hesitation in recommending their care to all other clients who require a tailored package of care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L F (Daughter of Client) published on 15 January 2020 Submitted via Postal Card•
Overall Experience
InSafeHands is an amazing care provider. Nothing is too much trouble, and the level of care provided exceeds my expectations.
Thank you to all at InSafeHands Ltd.
InSafeHands is an amazing care provider. Nothing is too much trouble, and the level of care provided exceeds my expectations.
Thank you to all at InSafeHands Ltd.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from W B (Uncle of Client) published on 15 January 2020 Submitted via Postal Card•
Overall Experience
I find the care provided very co-operative.
The carers who attend my nephew to be very efficient, caring and understanding.
I find the care provided very co-operative.
The carers who attend my nephew to be very efficient, caring and understanding.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C S (Client / Service User) published on 1 January 2020 Submitted via Postal Card•
Overall Experience
I enjoy the company of the carers. I enjoy the social side of going to different places and enjoying meals out.
Having someone to attend my appointments with me helps my confidence.
I enjoy the company of the carers. I enjoy the social side of going to different places and enjoying meals out.
Having someone to attend my appointments with me helps my confidence.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sarah D (Regular Volunteer) published on 21 October 2019 Submitted via Website•
Overall Experience
InSafeHands is a friendly and professional business. The Carers all have knowledge of their jobs. A very warm and friendly atmosphere
InSafeHands is a friendly and professional business. The Carers all have knowledge of their jobs. A very warm and friendly atmosphere
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for InSafeHands Ltd.
Meet the Team (3)
Ashley MatunhikeJob Title Registered ManagerJoined 2024
Meet Our Registered Manager – Ashley
Ashley brings extensive knowledge and experience in health and social care, having worked in both care and...
Meet Our Registered Manager – Ashley
Ashley brings extensive knowledge and experience in health and social care, having worked in both care and managerial roles throughout her career. She is proud to say that the service we provide is truly exceptional, supporting over 70 happy clients across Nantwich, Crewe, and the surrounding villages.
Having started her journey at InSafeHands as a carer, Ashley understands every aspect of the work we do. Her experience enables her to support anyone in the organisation, and we’re truly grateful to have such an amazing and reliable person leading our team.
Since taking on the role of Registered Manager in 2024, Ashley has developed the business to deliver consistently high standards of care. Under her leadership, the service continues to reflect her strong commitment to quality and excellence.
Ashley has a hands-on and inclusive leadership style, always available to support her staff and ensure everyone feels valued and empowered. She strongly believes in maintaining a healthy work–life balance for her team, recognising that happy, supported staff provide the best possible care.
Outside of work, Ashley enjoys staying active, particularly through running — a perfect way to recharge and reflect on the positive impact her team makes every day.
Marion O'DonovanJob Title Head of OperationsJoined 2026
Marion is our Head of Operations at InSafeHands, with a strong focus on strategic growth and service development. She brings extensive experience in...
Marion is our Head of Operations at InSafeHands, with a strong focus on strategic growth and service development. She brings extensive experience in the care sector and is passionate about expanding access to high-quality, person-centred care across Shropshire and Cheshire.
Marion works closely with community partners, stakeholders, and internal teams to identify opportunities, build relationships, and ensure services continue to meet the highest standards. Her leadership supports the company’s mission to grow sustainably while remaining rooted in compassion and excellence.
Christian NagawaJob Title Field Care SupervisorJoined 2024
Christian is our amazing Field Care Supervisor.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact InSafeHands Ltd to verify any information. View our terms and conditions. InSafeHands Ltd has an Enhanced Service -what an Enhanced Service includes.
