Bluebird Care Newport

Always very pleased with the excellent care Bluebird gives to my mum. All carers are so considerate, kind and caring. Everything is well organised.

A good consistent service provided. Any concerns or issues are reported to the office/medical professional. Duties are carried out as agreed in the care plan and any additional requests by the family are actioned. The care provided by the carers is very good and the service user and family are more than happy with this.

Excellent.

Friendly staff, comfortable knowing someone is coming, family pleased with service.

Dad's two male carers looked after him for over a year. When he became seriously ill they took on his personal care with the greatest tact and kindness. They were a familiar and reassuring presence for both Dad and my mother when he neared the end of life. Bluebird Care Newport were always reliable and helpful when I had to deal with the office. I would thoroughly recommend them to everyone.

Thank you.

I find the service provided very good. I like that I have a small number of carers calling on a regular basis.

I look forward to the help given to my sister with showering and giving her breakfast. I could not manage without help in the mornings and weekly changing of her bed linen.

We look forward to the carer's visit, nothing is too much trouble for them.

I cannot thank Bluebird enough for everything they do. It is so reassuring to know Mum is in their capable hands. I don't know what we'd do without you!

Very happy with the service and I know I can rely on Bluebird Care to meet my mother's needs and keep her safe.

Best care company I have had by far and I've had quite a few over the years. Office staff try to accommodate as best as possible you don't feel bad like others have if you need to change something. Carers 99.999 would introduce themselves and look at the plan to know what to do. Extremely friendly, considerate the works, couldn't recommend enough 6*.

I find Bluebird Care Newport a good care company. In my opinion, the carers are very helpful and will go to the local shops for me and buy whatever I need, eg bread, milk and so on )I do pay for these items). I think some of the carers go above and beyond to help me. I consider myself to be lucky to have such a company as good as Bluebird Care Newport.

I was nervous at first about adjusting to having people coming into my flat who I did not know. However, I soon became comfortable with visits, due in no small part to the fact that the care providers were exceptionally nice ladies, who managed to make me feel more confident in my flat. I have been very satisfied with the service provided and was very touched by the box of chocolates given to me on the final visit.

My father was treated with dignity and kindness and we would not hesitate to use Bluebird again in the future should the need arise.

The care my mum has received has been excellent. Carers show compassion, patience and appear to genuinely care for my mum's wellbeing, with smiles and good humour most days. Any problems or changes in behaviour are always reported back via the office meaning you can trust mum is being monitored four times daily. Mum is kept clean and well presented and we like the fact that the same carers look after her most days so she recognises who's calling overall very pleased with the service.

I am extremely happy with all the carers that come. Nothing is too much trouble and all done with a smile.

The carers who visit my parents are kind, caring, professional and they provide reassurance for the family that mum and dad are being well looked after. Excellent service. It is a shame that I can't name anyone as two carers, in particular, are exceptional and this deserves acknowledgement. Well done and many thanks.

Thank you.

Bluebird has been caring for mum for over 2+years. It was a joy to see mums face when they came as she was reluctant at first to have them to the house! Mum found them professional, respectful, loving, thoughtful and above all kind and considerate. Mum is not 101 years old, she looks forward to her visits and regards them as her friends.