EDS Homecare

Thank you EDS.

I would just like to thank the staff so much they were coming to see my mum twice a day until her death yesterday cannot praise them enough they treated my mum with compassion,respect and dignity from coming in to leaving they were so polite and sometimes went above and beyond absolutely amazing care service and once again I cannot say enough good things about EDS HOMECARE

Since Mum was diagnosed with dementia over a year ago, she has been getting up to four visits each day from EDS staff. The visits make a really positive difference to mum, ensuring she takes her medication, eats regularly, has plenty of social contact and is able to keep on top of chores around the house. It's also hugely comforting to get online updates after each visit that reassures me that Mum is ok. The carers who visit are all fantastic and genuinely care about Mum. They've struck up a relationship that's part care, part friendship and it works really well. The central team at EDS are brilliant, cooperative, responsive, flexible, equally caring and extremely professional. I am so grateful for everything EDS do and would be at a loss without their outstanding service. I'd thoroughly recommend them to anyone in need of care for a family member.

I am very happy with the care that I receive. My carers put me at ease when they come to me with their happy faces and know what they are doing and meeting all my needs. The carers always ask how I am and what I have been doing with myself during the day and I tell them because I was shy to start with, having had no carers before, so it was all new to me. I am ok with all who come. My sister is very pleased with the service and that they always make me a drink, to make sure I keep drinking which I have been told to do.

I can't remember when EDS started supporting my Father to stay at home, but the visits and support were greatly appreciated by him, they became his friends, he admired how hard they worked and their dedication.

I'd recently asked for a tweak to call times and I was promised this as soon as rotas allowed which has now happened, really grateful.

My husband was discharged from hospice at his request for end of life care. We chose EDS as his service provider based on their excellent reviews and proximity to us. We were not disappointed. The care provided by the whole team was beyond our expectations. His care needs were extensive, but the team ensured all needs and more were fully met. I am extremely grateful for their services at such a difficult time.

I needed help after breaking my arm. I have had 13 different cares in in the last month. I cannot complain about anyone of them. The have all been very careful around my injury. They have all treated me with respect, care and attention.

My Dad is very grateful, especially as he has managed to keep his independence.

We cannot thank them enough for their help at our lowest time.

We needed a care provider to step in at short notice when my mother was discharged back to home after a spell in hospital/therapy bed. EDS were very professional and empathetic right from the off and quickly put in place a care plan, accommodating mum's needs perfectly. Never having had carers before, it was important that the care team hit it off with mum, and they have all been great. After a very challenging time in her life, EDS are doing a great job helping mum settle in to the "new normal". The culture and "family feel" of the business comes through.

Highly recommend this company for their professional empathetic kind and lovely natured carers who were absolutely fantastic in our time of need xxx

When diagnosed with a terminal illness who should you call. My mother in this case was diagnosed with bowel cancer which is progressive. With a second parent with cancer and mental illness who could we turn to. Never before have we been in such a terrible situation. My wife and I work full time with a young family so how could we look after both parents and keep the family needs afloat. Well after researching the internet for potential companies that were able to help with the daily tasks of attending, bathing, preparing meals, assisting with domestic chores. We are pleased and very thankful that we found EDS. From the initial meeting to qualify our needs, to the immediate care provided from some of the most wonderful care assistance available. We haven't looked back. The dedication, professionalism, empathy and resilience from each member of the team has been unquestionable. The support has allowed my family to relax in the knowledge that the job in hand would get done.

ESD Homecare are consistently reliable, efficient and friendly. I am very pleased with their care of my husband who has Parkinson's Disease and PSP and needs hoisting and fully body care. He too is happy to see them. There seems to be a high level of training and confidence in all the carers. They even managed to provide a brilliant service during a prolonged period of snow and ice when we had local roads closed. Office staff communicate well and frequently.

Reliable sitting service. Personal and confident and experienced, helpful and friendly.

A new experience for us we did not know what to expect, to be truthful we were apprehensive but need not have worried. The whole team without exception were wonderful, kind and caring and all went above and beyond to help us. My wish is we could have adopted them all.

Generally mum and I are very pleased with the care she receives. The girls mostly are very polite and friendly, and occasional one is a bit abrupt and not chatty. However they are all professional and carry out all the jobs efficiently. The office is also very professional. My only issue is for mum who is starting to have memory issues, is the number of different people who attend some 15 different girls throughout the month some only once or twice which mum struggles with recalling if they have been before. (I appreciate holiday and sick leave cover can make this difficult for the office). As I said once here the girls are all very good and happy to help with anything needed. Mum always thanks them as they leave as she likes to see them. Thank you

I am very happy with the care provided, one carer in particular. Also, the other carer is good too. I appreciate that it takes a while to get used to what my needs are! I also like the way the other carers work. Overall things work well for me.

Patient caring staff. Always on time. Excellent communication from management.

The cares are kind, caring attentive. Always polite and pleasant and fulfil her needs.