EDS Homecare

I am pleased with my care by the carers. We get on well together, chat and laugh., Sometimes they are the only people I speak to in a day as I live alone. The treatment I need is done properly as well as the jobs needed to be done.

EDS provide home care, shopping, and companionship services for my sister. They are very reliable and the carers I have met have been very friendly. The service has been to a very good standard. And little things like sharing photos and vidios of my sister's trips have been great. While there have been a few growing pains, the staff have been extremely responsive in helping sort these out and we work well together.

Overall very satisfied with the care and respect shown.The staff and carers are very good.

Very helpful and friendly staff. Make sure my dad is safe and comfortable and well cared for.

Very good service, treat me very well, recommend EDS Homecare 100%, very, very happy.

My sister and I have always found EDS Homecare to be a very caring, reliable and honest provider of home care services for my elderly mother. They have always been there when we have needed to contact them sometimes urgently and have always acted professionally and with care and the utmost discretion. The customer portal is also very useful for us to check on Mum's visit and provides us with the reassurance that she is receiving the care she requires. They have also been very flexible when amending time slots when requested and also proactive when informing us about a situation Mum is in, this may be just for info or a more major issue i.e. when she may have fallen. We are very happy with the service provided and would recommend them to anyone looking for care services.

The home care services supplied by EDS for my mother have been excellent. Their carers have always attended to my mother's daily needs and if any issues have arisen during a visit I have been contacted and appropriately informed. Based on my experiences I would wholeheartedly recommend EDS Homecare.

Extremely reliable and professional company. Every single staff member I have had the pleasure to speak to was very friendly, highly efficient, and genuinely cares for the wellbeing of my father.

The EDS Home Care Team are excellent and I would not hesitate to recommend them to others. Very good timekeeping, always do whatever is in the care plan and often go above and beyond to help. There is no comparison to some of the other companies we have dealt with. Definitely number 1 on my list.

The care given is second to none. Helpful, positive, cheerful. Take time to talk to me and also helped me to walk after coming out of the hospital, along with the physio. Nothing is too much for them. They put a smile back on my sister's face.

From my point of view, EDS have been very thorough in their care of my relative and their attention to detail is great. They are in regular contact with me and advise as soon as anything is noticed or needs action from me. They respond very quickly to my emails/phone calls and are happy to change/add to my granddad's daily care plan.

My brother and I are very happy that Dad still has a high degree of independence with the assurance that many risks are mitigated.

They looked after my wife's aunt for a short time before she went into a care home we were very happy with everything and were a great help in a challenging situation.

The carers have been great. They always treat mum and dad with respect and dignity. We have a variation of about 20 cares and it's difficult to remember their name. We would much appreciate name tags clearly displayed on their tunics. Thank you all for your service.

The carers are very good. They always treat mum and dad with respect and dignity. We have a variation of about 20 carers and it's difficult to remember their names. We would very much appreciate name tags clearly displayed on their tunics. Thank you for your service.

Overall my mum received a good service from EDS. She had a good relationship with a few of the regular carers but latterly they were moved to different areas so continuity was absent. I think it is important where possible for people to have the same regular carers, who know the client's needs, without having to constantly look in the book. Obviously, there were a few niggles here and there but overall the service was good.

Always within designated time - generally same carer for at least 4 days a week - consistency helps the situation - service provided is generally very good, the carer (s) are always helpful.

EDS Homecare looked after my dad right up until he went into a care home, all the carers were very kind and supportive. It was very reassuring to know he was being so well looked after. Dad would often be quite stubborn but the carers always encourage him. If there was an issue we would be contacted straight away.

My brother and parents cannot speak highly enough of the support and care our mum received following her broken hip. From their initial communication, we received professional compassionate service. The carers arrived every day with a smile they were kind and patient. Wonderful service. Thank you very much.

We are very happy with the care provided by the carers at EDS Homecare. They support my father and are always caring, compassionate and professional when undertaking all the tasks they are required to do. All the carers are pleasant polite and always smiling which helps to cheer my father up at each visit. We can't thank them enough for all the help they provide every day and for the difference they make to my father's daily life.