Care Provided by Vale Care Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Vale Care Ltd to get a personalised quote
Good to Know
Owner
- Vale Care Ltd
- Private Owned
Person in charge
- Matthew Simpson (Manager)
Are you the Owner/Manager of Vale Care Ltd?View your Advertising Options
Vale Care Ltd Reviews (4)
Over all time Vale Care Ltd has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Vale Care Ltd
Loading...
Review from John W (Son of Client) published on 23 December 2019 Submitted via Website•
Overall Experience
The care manager deserves credit for an excellent and professional team. They provided high standards of care for my mother who had dementia. They were compassionate and understood how to approach her on a daily basis. They developed a friendship with her and she became more relaxed and went on...
The care manager deserves credit for an excellent and professional team. They provided high standards of care for my mother who had dementia. They were compassionate and understood how to approach her on a daily basis. They developed a friendship with her and she became more relaxed and went on short trips with them, which meant a lot to her. Communication was very good as we were contacted if there were any issues. We could continue with more praise for the team but the simple truth is the care towards my mother has been outstanding and we would definitely recommend Vale Care Ltd.
Review from Samantha W (Daughter of Client) published on 26 June 2019 Submitted via Website•
Overall Experience
I cannot possibly find any fault with the level of care my mum receives from her kind, caring and conscientious care provider. Each and every one of them gives my mum the same care and respect on a daily basis, truly wonderful people. The care manager should also be reminded of how amazing she is!...
I cannot possibly find any fault with the level of care my mum receives from her kind, caring and conscientious care provider. Each and every one of them gives my mum the same care and respect on a daily basis, truly wonderful people. The care manager should also be reminded of how amazing she is! Nothing is too much trouble and she has gone above and beyond to help my mum with the local authorities so that she can gain her independence. I can’t recommend this care provider highly enough, they are all wonderful people.
Review from Julie C (Daughter of Client) published on 2 January 2019 Submitted via Website•
Overall Experience
Carers that are indeed caring and have time to work at my 84-year-old Mum's pace.
The company as a whole are very flexible and easy to communicate with.
Carers that are indeed caring and have time to work at my 84-year-old Mum's pace.
The company as a whole are very flexible and easy to communicate with.
Review from G J (Client / Service User) published on 20 September 2018 Submitted via Website•
Overall Experience
I have complex care needs and deterioration of my health issues.
The carers never arrived to assist me to prepare my meals and I was left unaided with poor mobility to struggle.
The carers never arrived to assist me to prepare my meals and I was left unaided with poor mobility to struggle.
I was never informed that the company no longer wanted to attend my care needs and they just pulled care on me and...
I have complex care needs and deterioration of my health issues.
The carers never arrived to assist me to prepare my meals and I was left unaided with poor mobility to struggle.
The carers never arrived to assist me to prepare my meals and I was left unaided with poor mobility to struggle.
I was never informed that the company no longer wanted to attend my care needs and they just pulled care on me and left me very upset with no capability to find another agency.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2020Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Vale Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Vale Care Ltd.
Accreditations
There are no accreditations posted yet for Vale Care Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vale Care Ltd to verify any information. View our terms and conditions. Vale Care Ltd has a Basic Service -what a Basic Service includes.