Wisteria Care is a well-established domiciliary (home care) provider serving South Somerset as well as North and West Dorset. With nearly 20 years of experience in the local community, Wisteria Care has built a strong reputation for delivering compassionate and high-quality support to individuals in the comfort of their own homes.
Their home care services are designed to promote independence, choice, and dignity for every individual they support. The team are...
Care Provided by Wisteria Care (Yeovil)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £30
- Weekly Live-in Care Fees: from £1,100
CANCELLATIONS
SHOULD YOU WISH TO CANCEL SERVICES, WE REQUIRE 24 HOURS NOTICE OF CANCELLATION OF YOUR VISIT.. WISTERIA CARE RESERVE THE RIGHT TO CHARGE THE FULL AMOUNT FOR THE VISIT WHICH WOULD HAVE TAKEN PLACE WITHIN THIS 24 HOURS. IF A CLIENT WISHES TO CANCEL THEIR CARE PACKAGE THEY NEED TO DO SO IN WRITING GIVING TWO WEEKS NOTICE.
Contact Wisteria Care (Yeovil) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Wisteria Care
- Private Owned
Person in charge
- Michelle Carey (Operations Manager)
Wisteria Care (Yeovil) Reviews (13)
Wisteria Care (Yeovil) has a Review Score of 9.3 (9.266) out of 10, based on 11 reviews in the last 2 years.
Over all time Wisteria Care (Yeovil) has 13 reviews.
Wisteria care home Is a lovely home with a beautiful garden,where residents can sit and enjoy the lovely weather and well maintained garden .The home is very well run by a lovely manager,who is aways available to speak about how love one are doing.staff always greet you with a smile,the care they give to the residents is lovely nothing is too much.The food is home cooked.,which is lovely and plenty of choice.Wisteria is a well maintained home,The home is lovely and clean,which is a credit to the lovely lady a great manager and great team. I couldn't ask fora lovely home for my love one.
Thank you very much for your lovely comments regarding Wisteria House. We strive to be a home away from home and treat it as such . All residents are treated with dignity and respect at every turn and we again strive to make every residents day a brighter one . We do so enjoy visits from all family...
The carers are always kind and understanding but I struggle to give up my independence
Thank you for leaving a review for Wisteria Care. We do apricate here at Wisteria Care that clients would like to keep their independence for as long as possible. We can look at your times of calls and perhaps try to get nearer the time that suits you.
Wisteria have been a godsend to my mother. Nothing has been too much trouble, and if I call the office, it is answered quickly and my query dealt with. I called in this week, and a lovely lady helped me. The care team are good. Obviously, there have been some snags, but nothing that couldn't be fixed.
We at Wisteria Care thank you so much for your positive feedback. We have hard-working members of staff who strive to make each client's day a brighter one.
So far, I have no complaints about the service. Both girls have been very good. The only thing was yesterday, she was 10 minutes late, that's ok, but she didn't phone me to let me know otherwise, no complaints.
We here at Wisteria Care appreciate all feedback and we thank you for yours. We will look at being phoned if running late, we will speak with members of staff regarding this. Thank you so much for your feedback.
Carers are always polite and friendly, but not always the same carers attend our relative. They visit twice daily to administer medication, which is in a locked container, so our relative can't administer her own medication as she has dementia. New medication is put in the box weekly with a "pain patch" which needs changing each Friday, but due to different carers, it is changed on a Thursday or Friday, sometimes both days and last week not at all! Relative "refuses" their help to make a sandwich/meal, but eats it when they do so, I believe, they need to do it for her anyway
Thank you so much for your feedback and lovely comments. I will of course, follow this up ASAP. All care staff work extremely hard, so it is nice to receive such nice comments and feedback
I think the overall care provided for my mother is very good, she is happy with the care she is getting and knows most of the ladies who care for her and has built a good rapport with them. This has helped as she has early stages of dementia. All in all, very happy.
Thank you so much for your comments. We have hard-working staff members who strive to make a difference with all of our clients.
Very helpful & understanding staff, those we first met, those who visit our relative daily and also those in the office who are always polite & courteous when I phone. It's been a lot to get our heads around the situation we find ourselves in now, but it's made better by you all.
Thank you for your kind comments. Here at Wisteria Care we strive to make the process as easily as we can and are here for all support required.
The carers are all polite and caring. We have found them to be mostly on time, and we understand there can be delays from time to time.
We have no complaints whatsoever.
Thank you so much for the lovely comments it is highly appreciated.
All in wisteria have been good for mum and in no order But the who team plus a few more have brightened up mum's day(sorry I don't know their names).
Thank you for such lovely feedback. Wisteria Care are happy that we brightened your mum's day.
Being mentally impaired, my sister needs routine, her regular carer is fantastic and seems to understand her needs. When her normal carer is unavailable, things do not go so well! The main issue is not with individuals but with the fact that my sister could do with more care; she really could do with more help with personal hygiene, in particular.
The staff are excellent keeping me informed.
A lovely caring environment .
My mother is stimulated and supported in the activities that the care home deliver, with enthusiasm and fun.
We have complained over and over that you come too early as my gran is a night owl.
All we request in the morning/midday is a sandwich and a pad change.
But some carers like the one who's just been literally walk in and walk out without doing a thing and then lie on the app that she had denied care when she's actually sleeping.
A lot of the staff fail to understand simple instructions and sometimes just leave our door wide open, thankfully my gran isn't a flight risk but it's not secure at all.
Thank you for your kind comment regarding some of our carers being amazing, however we are disappointed that you also feel that some of our carers are terrible. We are extremely proud of the work that they do supporting our clients in the community. We do understand there have been issues with the...
Wisteria Care (Yeovil branch) is where the care package is currently provided for my mother. I say currently as the care package has since been pulled as I spent the weekend messaging the area manager photos of negligence, the response was minimal and ignored the complaints with the belief of a call on Monday, which I did not receive. I did, however, receive a call from Social Services on the Tuesday informing me that I had 28 days' notice from Wisteria as they are pulling my mum's care package.
The 2022 Health and Care Act introduced new legislative measures that aim to make it easier for health and care organisations to deliver joined up care for people who rely on multiple different services.
The Manager and office staff have been subject to verbal assaults on the phone and via text message, being shouted and sworn at by the client’s daughter. A meeting was scheduled with the Manager and Social Services and the daughter to try and resolve the situation however both were asked to leave...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2026- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Wisteria Care (Yeovil).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wisteria Care (Yeovil).
Meet the Team (5)
Hello, I am Jess, the manager designate for Wisteria Care Yeovil. I have been working with Wisteria Care since 2020, working my way up from an admin assistant to the current Registered Manager of Wisteria Care Gillingham and pending registration for Wisteria Care Yeovil. I love working in this industry; no two days are the same, and I love getting to know different people from each walk of life. I fully believe in our ethos of providing high-quality care without the expensive price tag, and I have a real passion for helping others.
Hello, I am Michelle, the Operations Manager here at Wisteria Care.
I have been with Wisteria Care for over six year,s and I have been in the Health and Social Care sector for over thirty years.
Being CQC rated GOOD shows our dedication towards all of our clients we care for. We have an outstanding team of carers who go above and beyond on a daily basis and step up to all challenges.
Hello, I am Stacey, I have been with Wisteria since March 2025. I come from an admin background including GP surgeries and the Hospital. The team at Wisteria have been very welcoming and made me feel like part of the family. I enjoy that no day is ever the same, and the challenge of working in a care setting.
Hello, I am Tracey Collins. I am currently the Deputy Manager at Wisteria Care. I have been in the Health and Social Care sector since 2007. When I started at Wisteria Care, I was originally hired as a Community Carer. I worked my way up in career progression to now be the Deputy Manager.
I started working for Wisteria Care three years ago. I started as a carer and have progressed in my career, and I am now a Quality Supervisor. I really love my job and enjoy meeting new clients and chatting to them about their lives.
I strive with each client I visit to make their day brighter.
Frequently Asked Questions about Wisteria Care (Yeovil)
How many Carers does Wisteria Care (Yeovil) employ?
Wisteria Care (Yeovil) employs 37 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wisteria Care (Yeovil) to verify any information. View our terms and conditions. Wisteria Care (Yeovil) has an Enhanced Service - more info.