Peartree Life Care

University of Northampton, Innovation Centre, Green Street, Northampton NN1 1SY
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9.4 26 Reviews
  • Peartree Life Care, Northampton
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Care Provided by Peartree Life Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £10

Flexible charges tailored to suit individual package of care

These prices are only a guideline, please contact Peartree Life Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Peartree1 Ltd

Person in charge

  • Cathy Tinde (Manager)
Are you the Owner/Manager of Peartree Life Care? View your Advertising Options

Peartree Life Care Reviews (26)

9.4

Peartree Life Care has a Review Score of 9.4 (9.429) out of 10, based on 6 reviews in the last 2 years.
Over all time Peartree Life Care has 26 reviews.

Overall Experience
  • 21
  • 4
  • 0
  • 0
  • 1
Date Published
  • 26
  • 0
  • 0
  • 6
  • 20
Reviewer Connection to Peartree Life Care
  • 8
  • 7
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Anne G (Wife of Client) published on 31 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Peartree 1 Ltd is a wonderful caring business providing a much-needed service, always available and flexible when needed.


The carers were so gentle and cheerful. Very aware of the patient's needs. My special thanks.


I highly recommend Peartree as a very caring personal care company.

Reply from Peartree1 Nursing and Homecare, Registered Manager at Peartree Life Care

Thank you for the review, it was a joy working with you. We cherish every moment we were together. Thank you for valuing our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R T (Son of Client) published on 24 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Peartree1 did not adequately assess the needs of my parents nor share a care plan with us. We were left not knowing when they would turn up or what care and support we could expect.
Despite promising to telephone us prior to visiting the carer turned up late at night without prior warning. The office
team then failed to call back as promised.
On each of the next two days, the carer did not arrive on time. They stayed for less than 20 minutes providing only the most basic level of care. The care assistant themselves was friendly and polite but it was clear she had neither an adequate understanding of my mother's needs (advanced, terminal cancer) and that of my elderly father nor had the adequate experience or training.
Sadly we have nothing good to say about this company. If we had any other choice we would not have used them and based on our experience to date could not recommend them either for people in our situation.
Reply from PEARTREE1 Nursing and Homecare, Registered Manager at Peartree Life Care

Dear Richard


Thank you so much for the feedback shared. Following our telephone conversation with you and you have already apologised for overacting.
It’s a shame you had already put the feedback. But we understand that it is an emotional time and are unsure how to deal with the situation as a family. Please do speak to the next of kin they have all the details. We are only regulated to provide personal care on this package and not nursing or medical care.
We specialise in palliative care and thank you for working with us and allowing us to be carers. Due to the nature of the issues, we are unable to comment on this platform as they violate the Homecare policies. We are glad you managed to access the care plan and understand the online system. Thank you for reaching a resolution with our team of managers.
As we are already in discussion with you about the issues raised, we will continue our correspondence over the telephone and e-mail.
We hope you and your family stay safe.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Frances D (Wife of Client) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was on palliative care in this month. Gentle, cheerful care was given to him. Carers on time treated him with dignity and kept me going through a very distressing time. I could not have coped without them and their help getting me through. Nothing too much trouble for them.
Reply from PEARTREE1 Nursing and Homecare, Review Team at Peartree Life Care

You are greatly missed, and it was wonderful working with you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elaine Y (Wife of Client) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't thank you enough for your support, am a lone carer (no family support). It's been hard to let go but your staff are totally understanding of my position, they are compassionate, caring and doing a fantastic job. They've given me the confidence to trust carers (in eighteen years had lots of times
when I was reluctant to have carers in). Your team really are great. Will definitely promote your services when all this is over. Thank you so much, once again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C A (Daughter of Client) published on 26 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are lovely and get on well with Mum. They are punctual, polite and go over and beyond their call of duty, e.g. cooking food from scratch and not just using the microwave. They all have a good rapport with Mum and she looks forward to their visits. They are prepared to do extra jobs if required,
e.g. washing clothes and hanging on the airer or picking up medication from the pharmacy. I would recommend Peartree 1 to anyone looking for care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J G (Husband of Client) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been cared for by Peartree 1 for over 3 years. We have been very pleased with the service, especially when regular carers are allocated. Some are more like friends and help to brighten my wife's day. They are also very diligent and report any potential issues with sores etc immediately to
me.
Reply from PEARTREE1 Nursing, Homecare, Supported Living, Registered Manager at Peartree Life Care

Thank you for choosing Peartree1 and we are happy to be of service to you. We love working with you. We are delighted that you continue to be happy with the service we are providing.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Peartree Life Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Peartree Life Care is calculated as follows: ( (29 Excellents x 5) + (6 Goods x 4) ) ÷ 35 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Peartree Life Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Peartree Life Care to verify any information. View our terms and conditions. Peartree Life Care has an Basic Service - more info.