I can't thank R&L enough for a brilliant service to my mother. The cares are very dedicated.Claudia D(Daughter of Client/Service User)
we have only recently started using the service, already we are extremely impressedA V(Son of Client/Service User)
Carers always courteous and friendly. Treat my husband with respect and carry out his wishes.H H(Wife of Client/Service User)
I can't thank R&L enough for a brilliant service to my mother. The cares are very dedicated.Claudia D(Daughter of Client/Service User)
we have only recently started using the service, already we are extremely impressedA V(Son of Client/Service User)
Carers always courteous and friendly. Treat my husband with respect and carry out his wishes.H H(Wife of Client/Service User)
R&L Healthcare is a provider of quality personal support and care to help individuals live their lives as independently as possible whilst maintaining control of their lives.
Person-centred care is offered by an experienced team of carers who are kind and empathetic.
Staff are DBS and fully reference checked before being selected. They then undergo extensive training.
The company works in partnership with the NHS Clinical Commissioning Group (CCG), Local Authorities and directly with privately funded clients.
Care Provided by R & L Healthcare - Worcester
Types of Home Care
- Visiting Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £17.89 - £44.73
Fees vary dependent upon service, please contact us for further information and most update Price List
Contact R & L Healthcare - Worcester to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Universal Care Services (UK) Ltd
- Private Owned
Person in charge
- Emma Winter (Registered Manager)
R & L Healthcare - Worcester Reviews (48)
R & L Healthcare - Worcester has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time R & L Healthcare - Worcester has 48 reviews.
The service provided was professional overall and staff demonstrated care and empathy appropriately. During the period of care, we reported only one negative incident and management dealt with this professionally and efficiently. Overall, we are pleased with the care my husband received. Thank you.
Thank you for your comment. We will pass your kind comments on to staff members that assisted in providing care. We are pleased overall that you found our service professional, we always aim to provide the best service possible.
I was assisted in caring for my husband (with terminal cancer) by having night sitters. This allowed me to have some much-needed sleep, as I was exhausted. I did not know such a scheme existed; everything was arranged for me, for which I was grateful.
Thank you for taking the time to leave a review of our service. We will pass on your kind words to the night staff who provided care to your husband.
The carers always explain what they are doing and are very thorough.
They also do their jobs with a sense of humour.
Thank you for your amazing words. Our team are always striving to give outstanding care.
In a very short time - 3/4 days, the staff adapted quickly to deteriorating condition. Management procedure was impressiv.e Why have I put excellent value for money when I have paid nothing? Had death not come so speedily I would l have asked for more of such good help.
Thank you for your wonderful words. It's always a pleasure as a service, giving the services users and their families that much needed support.
Carers are very respectful and friendly and treat my husband with much kindness.
The carers who have been looking after my wife are some of the most wonderful people I have ever met. They have treated her with tenderness and compassion and in some respects have become part of the family. Without exception, I love them for the caring, professional and initiative way they have looked after my wife who is terminally ill. I am grateful for their support.
Acceptable performance overall.
Very happy with care provided.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for R & L Healthcare - Worcester.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for R & L Healthcare - Worcester.
Meet the Team (5)
Emma has been working in care for over 20 years. She has been a part of the R & L Healthcare team for 10 of these progressing her career to registered manager.
She is qualified up to level 5 in Health and Social Care and is also one of the company's Manual Handling Train Trainer and Trained Risk Assessor this is so the company can adapt its training to be a true reflection of the care it delivers.
As well as training Emma is also the company's Health and Safety officer as well as the Safeguarding Champion.
In Emma's spare time, she loves spending time with family and friends, as well as kayaking and being on her boat. She also loves going on adventures on her motorbikes.
Lisa has been working in care for over 18 years and has been the caring coordinator for R & L Healthcare for over 10 years. Lisa started as a care assistant and has progressed up through roles. Lisa enjoys going abroad, has an interest in Netball and loves elephants she is an all-around approachable individual who will always help.
Kelly has worked in care since 2018, Kelly started as a care assistant then worked up to senior carer and then became a care coordinator in 2021. Kelly in her spare time enjoys being with her family and her dogs.
Sonia Joined R&L in 2018 as a care assistant, she was then promoted to senior carer and then came to work in the office as our field care supervisor in 2022. Sonia in her spare time enjoys spending time with family and her grandson.
Chloe has been with us for 1 year. She enjoys spending time with family and friends and In her spare time she enjoys Crocheting and upcycling.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact R & L Healthcare - Worcester to verify any information. View our terms and conditions. R & L Healthcare - Worcester has an Enhanced Service - more info.