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Home Care Providers Owned by Universal Care Services (UK) Ltd

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  • Home Care Providers Owned by Universal Care Services (UK) Ltd
Universal Care Services offers flexible, home care services to allow individuals to live a dignified, independent life tailored to their needs and aspirations.

Trained, friendly staff are committed to improving the well-being and quality of life for the service users supported.

The home care services are based on choice and control and include personal care, help with household tasks, visits to appointments etc.

Universal Care Services (UK) Ltd Locations (6)

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6 Home Care Providers owned by Universal Care Services (UK) Ltd
Universal Care Services - Suffolk

1a Norfolk Road, Ipswich IP4 2HB 

9.8 35 reviews
"The care team at universal care have provided my mum with exemplary care! They treat her like a best friend and are loving and caring and…"   Read all 35 reviews

Universal Care Services has been providing care and support to people within their own homes for more than 12 years now, having transitioned over from My life Homecare in May 2023. They can support you with a number of different activities within… Read more about Universal Care Services - Suffolk

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £22 / hour
R & L Healthcare - Worcester

Unit 7, Offerton Barns Business Centre, Offerton Lane, Hindlip, Worcester WR3 8SX 

9.6 47 reviews
"My mother and I are having twice daily visits from the team at R&L Healthcare and even though we have only recently started using the…"   Read all 47 reviews

R&L Healthcare is a provider of quality personal support and care to help individuals live their lives as independently as possible whilst maintaining control of their lives. Person-centred care is offered by an experienced team of carers who are… Read more about R & L Healthcare - Worcester

  • Care Provided
  • Visiting Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £17.89 / hour
Universal Care Services - Coleshill

Unit B, The Beeches, 37 Parkfield Road, Coleshill, Birmingham B46 3LD 

8.7 7 reviews
"Universal Care Services has provided excellent care for my husband. They ensure all his care needs are assessed and met, including personal…"   Read all 7 reviews

Universal Care Services (Coleshill) offers trained and qualified home care staff who can give you the right care and attention. Skilled staff help people who are struggling with difficulties caused by ill-health, disability or old age. After a proper… Read more about Universal Care Services - Coleshill

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £22 / hour
Universal Care Services - Hinckley

Carr House, Unit 1, Hawley Road, Hinckley LE10 0PR 

13 reviews
"As my parents’ needs have become more complex, Universal has worked tirelessly to maintain a high level of skilled support. The office team…"   Read all 13 reviews

Universal Care Services (Nuneaton) offers trained and qualified home care staff who can give people care with dignity, compassion and respect. Skilled staff can support people who have ill-health, a disability or those who are frail/ elderly. The… Read more about Universal Care Services - Hinckley

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £22 / hour
Carewatch Corby

3 Perth House, Prior Haw Park, Corby NN17 5JG 

Carewatch (Harborough, Rutland & Corby) Ltd can offer a wide range of domiciliary services.… Read more about Carewatch Corby

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £22 / hour
Carewatch Norfolk

Office 440, Breckland Business Centre, St Withburga Lane, Dereham NR19 1FD 

Carewatch Dereham support a wide range of personalised care packages to help vulnerable adults remain in the comfort and independence of their own home. Provided by highly trained and professional care workers. The highly skilled team are also trained… Read more about Carewatch Norfolk

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £22 / hour

Universal Care Services (UK) Ltd Reviews (102)

Reviews posted for members of Universal Care Services (UK) Ltd

Overall Experience
  • 17
  • 3
  • 0
  • 0
  • 0
Date Published
  • 102
  • 4
  • 15
  • 33
  • 69
Reviewer Connection to Universal Care Services (UK) Ltd
  • 6
  • 5
  • 4
  • 2
  • 2
  • 1
Review of

Universal Care Services - Suffolk

from Jason T (Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Universal Care, a breath of fresh air. I've used a couple of companies in the past but none of come anywhere close to being as good as Universal all the staff are professional courteous caring I have a lot of additional needs which require a lot of sympathetic care and and all the carers take this
ride tell be as helpful as they can. The office staff, I've just at the end of my phone and I always obliging and helpful.
Reply from Emma Hamblet, Registered Manager at Universal Care Services - Suffolk
Thank you so much for your kind words!
We're thrilled to hear that Universal Care has been a breath of fresh air for you. Providing professional, courteous, and truly caring support is at the heart…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from Annabel B (Daughter of Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team at universal care have provided my mum with exemplary care! They treat her like a best friend and are loving and caring and always listening to what she needs and wants (be it a snack for lunch or an extra cake leaving after dinner). I can honestly say my mum is thriving under the care
of the team, she eats well and they have even managed to get her in the shower - we have had struggles with people helping her with her personal hygiene in the past and this is great to see. The house is always left spotless when they leave and they make sure it is always very secure and my mum is happy before they leave. The care team help has meant my mum is now able to stay at home, this was her one wish when we discussed her health issues and she has thrived under the health teams care in doing so.
Reply from Emma Hamblet, Registered Manager at Universal Care Services - Suffolk
Thank you so much for sharing such a wonderful review!
We are absolutely delighted to hear that your mum is thriving and feeling so well cared for. Our team always strives to provide care that is not…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

R & L Healthcare - Worcester

from A V (Son of Client) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and I are having twice daily visits from the team at R&L Healthcare and even though we have only recently started using the service, already we are extremely impressed.


The carers that visit my mother and help provide her care are incredibly courteous, respectful and friendly but also

very professional too. They also help to support myself as I provide my mothers general daily care at home. All the team at R&L have been so supportive and are making a real difference for my mother.


Also the office team have been very supportive and welcoming and have been in regular telephone contact and nothing seems too much trouble.


Both my mother and I are extremely impressed and grateful to everyone at R&L Healthcare and I would 100% recommend the services they provide.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from K H (Client) assisted by family/friend published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Without my care package I would be unable to get to places that my carer takes me and this allows me more freedom.
Reply from maddie clews, Marketing at Universal Care Services - Suffolk
Thank you for taking the time to leave us a review! We are glad you have had a positive experience with Universal Care Services!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from C A (Daughter of Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The evening carer for Mum has been very successful. It means that she has someone to talk to for a short time in the evening. More importantly, it ensures that she has something to eat + drink & also takes her evening medication.
It means that I know that there are 'eyes on' Mum at least 3 times per
day (she has a morning carer too + also Meals on Wheels) & that someone will contact me. The office staff have also been helpful too if things go wrong.
Reply from Maddie Clews, Marketing at Universal Care Services - Suffolk
Thank you so much for your thoughtful review! We're so glad to hear that our evening visits bring comfort and reassurance to both you and your mum. Knowing we're making a difference in her daily…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from Sarah M (Daughter of Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Universal carers are very friendly. The care company is easy to contact with any queries.
Reply from Maddie Clews, Marketing at Universal Care Services - Suffolk
Thank you so much, for your kind words! We're so pleased to hear that you find our carers friendly and our team easy to reach. Providing warm, approachable care and clear communication is exactly…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from R M (Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied and grateful for the service which I receive.
Reply from Maddie Clews, Marketing at Universal Care Services - Suffolk
Thank you so much for your kind words! We're absolutely delighted to hear that you're satisfied and grateful for the care you receive. It means the world to our team to know we're making a positive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

R & L Healthcare - Worcester

from H H (Wife of Client) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers always courteous and friendly. Treat my husband with respect and carry out his wishes. They give him the time he needs.
Reply from maddie clews, Marketing at R & L Healthcare - Worcester
Thank you for taking the time to leave us a review! We are so glad you are happy with the care being delivered. Many thanks, R and L Healthcare
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from Janna M (Daughter of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care company willing to go the extra mile for there clients. The office/ management are always on the other end of the phone if you need help no matter how little it is.
The carers are all lovely and very attentive and make sure my mum has still has her dignity no matter the situation.
Reply from maddie clews, Marketing at Universal Care Services - Suffolk
Thank you for taking the time to leave us this lovely review! We are so glad we have been able to provide your mum the care she deserves! We will pass this lovely message on to the care staff and…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from Paula G (Relative of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been using Universal Care for over two years. They have improved the quality of my relatives life. I have found them easy to communicate with and they respond quickly to any concerns. Happy to recommend.
Reply from maddie clews, Marketing at Universal Care Services - Suffolk
Thank you for taking the time to leave us this lovely review! We are so glad that our care has been able to improve your relatives quality of life. We will be sure to pass this lovely message on to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from J K (Husband of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are always attentive to our needs and keep us informed of any changes. They are always friendly and go out of their way to help. The fact we have regular carers helps with familiarity and building relationships.
Reply from Maddie Clews, Marketing at Universal Care Services - Suffolk
Thank you for your kind words! We're so pleased to hear that our carers' consistency and attentiveness have made a difference. Building strong, familiar relationships is a key part of our care…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from Ernest R (Son of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Providing care for vulnerable individuals is a very delicate matter. This type of work requires a lot empathy, humanity and patience. Fortunately, the people working at this company, both those in the office and those providing care, have demonstrated that they possess these qualities. I am especially
thankful to those who have really made the effort to understand my mother's needs and showed her kindness.
Reply from Maddie Clews, Marketing at Universal Care Services - Suffolk
Thank you for your heartfelt review. It's incredibly meaningful to hear that our team's empathy and dedication have made a positive impact. Supporting your mother with kindness and understanding is a…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from Brian R (Husband of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife had a fall last May and sadly broke her shoulder. She also has advanced dementia, and we received help from our local React team, as this was quite a worrying time. I realised then that I needed more help, and our council arranged for Universal Care to help us. We have two carers to get my wife
up, washed and dressed in the morning and also two carers to get her to bed in the evening. I have been very impressed with their care for her - they have all been very good to her, and I know that it is not always easy when someone has advanced dementia. They have also been very friendly and supportive of me, which I really appreciate. They also supply a carer to give me a 4-hour respite break once a week, and again, they look after my wife very well.
Reply from Maddie Clews, Digital Marketing and Social Media at Universal Care Services - Suffolk
Thank you so much for this lovely review. We are so glad you feel your wife is being properly cared for, and we are very grateful to be able to supply this care for you. We will be sure to pass on…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from M H (Son of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are friendly and always ready to have a good chat. Carers are understanding of clients' needs and sensitive to clients' needs and preferences, and management is respectful of any wishes relating to client schedules and ready to help organise any equipment needed.
Reply from Maddie Clews, Digital Marketing and Social Media at Universal Care Services - Suffolk
Thank you so much for taking the time to leave us a review. We are extremely grateful for your kind words, and we will be sure to pass them along to the carers and office staff. Many thanks, Universal…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Suffolk

from Shirley A (Daughter of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Universal Care Service have given my mum excellent care from the beginning. All staff, whether in the office or carers in the field, have been super friendly, attentive, caring, thoughtful, and vigilant and have done everything we have asked of them to help and care for Mum. I have not regretted choosing
Universal Care, they have proved to be worth their weight in gold. My mum, family, and I are really grateful that they are there when we need them. Thank you.
Reply from Maddie Clews, Digital Marketing and Social Media at Universal Care Services - Suffolk
Thank you very much for taking the time to leave us a review, we are extremely grateful for your kind words and will be sure to pass them on to the carers and office staff. Thank you for putting your…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Coleshill

from P P (Wife of Client) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Universal Care Services has provided excellent care for my husband. They ensure all his care needs are assessed and met, including personal care, washing, dressing and emotional support, also prevention in relation to reducing his risk to pressure areas. Most importantly, they make him smile. They have
built up a lovely relationship with him and he looks forward to seeing them every day. Nothing is too much trouble for them, they go above and beyond and take pride in their role. I have learned so much from them and feel very lucky that I chose this company.
Reply from Maddie Clews, Marketing at Universal Care Services - Coleshill
Thank you so much for this lovely review. We are delighted to see that our care is continuously meeting client standards and is making an impact on their lives too. We will pass on your lovely message…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Coleshill

from Jason P (Son of Client) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff who care for my mum are very friendly, they take care of her needs and spend time chatting which she enjoys.
Reply from Maddie Clews, Marketing at Universal Care Services - Coleshill
Thank you for your lovely review, we are delighted to hear that our care is continuing to be of a high standard. We will pass on your kind words to the corresponding team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Coleshill

from M C (Client) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my carers are kind and thorough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Universal Care Services - Coleshill

from Amanda D (Daughter of Client) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the carers are very good, kind and considerate. I like all the carers. No problems at all. Very happy with the service provided.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

R & L Healthcare - Worcester

from Leo C (Client) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nurses who came to attend to me were very caring and attentive and did a good job of treatment.
Reply from Lizzie Wrafter, Operation Manager at R & L Healthcare - Worcester
Thank you for the response we will pass on your lovely review to our team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Universal Care Services (UK) Ltd

Costs for home care providers owned by Universal Care Services (UK) Ltd

Average costs for home care provided by Universal Care Services (UK) Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Universal Care Services (UK) Ltd, based on 6 out of their 6 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £21.32
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Universal Care Services (UK) Ltd own?

Universal Care Services (UK) Ltd own 6 Agencies.

Which Universal Care Services (UK) Ltd Agencies have the highest review score?

Universal Care Services - Suffolk, R & L Healthcare - Worcester & Universal Care Services - Coleshill have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Universal Care Services (UK) Ltd to verify any information. View our terms and conditions. Universal Care Services (UK) Ltd has a Platinum Service – more info.