CCK Support Ltd

Unit 1, Wealden Forest Park, Herne Common, Herne Bay CT6 7LQ
Review Us
9.2 4 Reviews
  • CCK Support Ltd, Herne Bay
CCK Support is a home care agency with support packages tailoring to the needs of the Service User. The team of carers are highly trained, caring, compassionate and help the Service Users in whatever they need. Every Service User has a Senior Support Worker to look after their package. If you would like to book a consultation please do. They operate in the Whitstable, Herne Bay and surrounding areas.
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Care Provided by CCK Support Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

Sleeping night = £30.00 per hour (10pm-7am)
Bank Holidays = One and a half times of usual visit rate
Christmas Day, Boxing Day and New Years Day = Two times usual visit rate

These prices are only a guideline, please contact CCK Support Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • CCK Support Ltd

Person in charge

  • Denise Byron (Registered Manager)

CCK Support Ltd Reviews (4)

9.2

CCK Support Ltd has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years.
Over all time CCK Support Ltd has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 0
  • 4
  • 4
  • 0
Reviewer Connection to CCK Support Ltd
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Tony C (Son of Client) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
CCK Support Ltd helped and cared for my mum after a fall that broke her arm.
The team were absolutely fantastic from the initial assessment right through till the end of her care package.
The caregivers were so friendly, and nice, and nothing was too much trouble for them, and the care they gave
was second to none.
No one wants to be in a position where they need this level of personal care, but I can't recommend this company and their staff highly enough, for the kind, personal and professional care that they gave to my Mum. They were flexible when needed to be, to accommodate hospital and GP appointments and always on time,
A big, big thank you to CCK.
Reply from Paula Steadman, Care Co-ordinator at CCK Support Ltd

Thanks for that kind review. Much appreciated

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Cara T (Cousin of Client) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with the care and service that CCK Support Ltd provide.
Reply from Paula Steadman, Care Co-ordinator at CCK Support Ltd

Thanks for the review. Much appreciated. We strive to do our best to help all of our clients.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Judith A (Client) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The girls are very good, on time and do everything that is required. They are friendly and very helpful. They make you feel that they are your family and if any problems arise it is sorted right away.
Reply from Paula Steadman, Care Co-ordinator at CCK Support Ltd

Thank you for a lovely review, we aim to do the best we can for all of our clients.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E W (Client) assisted by family/friend published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support I receive is very good. All the staff are helpful and friendly. They make sure all my needs are met. If there are any concerns they communicate with the family.
Reply from Paula Steadman, Care Co-ordinator at CCK Support Ltd

Thank you for your fabulous feedback, much appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for CCK Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for CCK Support Ltd is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CCK Support Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about CCK Support Ltd

What Type of Services does CCK Support Ltd offer?

CCK Support Ltd offers Home Care.

How many Carers does CCK Support Ltd employ?

CCK Support Ltd employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CCK Support Ltd to verify any information. View our terms and conditions. CCK Support Ltd has an Enhanced Service - more info.