Kanyuchi Healthcare

19 Katana House, Fort Fareham, Business Park, Newgate Lane, Fareham PO14 1AH
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10 60 Reviews
  • Kanyuchi Healthcare, Fareham
Kanyuchi Healthcare is an independent Homecare Provider. It has been providing invaluable care and support to people in and around Fareham since 2016.

Following a career as a care assistant and registered nurse, the founder of Kanyuchi Healthcare launched the company with a passion to provide high quality care and support to people in their own homes, applying everything they'd learnt throughout their career in the sector.

Kanyuchi Healthcare includes a team of managers, Senior Staff and Carers. All staff are involved in care visits, this enables the team to provide a high level of care where you can also get to know the whole team closely. They work in collaboration with other local professionals to enhance your health, wellbeing and access to local services.

Why choose Kanyuchi Healthcare?

•        You are provided with a personal touch. They are committed to ensure the care and support you receive is good enough for their own loved ones.
•        All staff are trained to provide high quality care and this training is continuous.
•        Kanyuchi Healthcare ensures you are familiar with your team of carers and visits are long enough to meet your needs.
•        They use an award-winning management system to monitor care calls and with your consent this can be accessed by you & your family members.
•        They conduct regular assessments to ensure the service they provide meets your needs.
•        The company is registered by the Care Quality Commission and is a member of the UK Home Care Association.
•        There are safeguarding policies and procedures in place to minimise risk of harm and maintain your safety.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25.50
  • Weekly Live-in Care Fees: from £1300

These prices are only a guideline, please contact Kanyuchi Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Kanyuchi Ltd

Person in charge

  • Serge Matambanadzo (Manager)

Kanyuchi Healthcare Reviews (60)

10

Kanyuchi Healthcare has a Review Score of 10 (9.960) out of 10, based on 17 reviews in the last 2 years.
Over all time Kanyuchi Healthcare has 60 reviews.

Overall Experience
  • 58
  • 2
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Date Published
  • 60
  • 8
  • 10
  • 17
  • 43
Reviewer Connection to Kanyuchi Healthcare
  • 20
  • 10
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  • 2
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Total of 60, showing 1-20
Review from Marie J (Daughter of Client) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The supportive and encouraging nature of the Kanyuchi team, enabled Mum to return to independent living.
From befriending, to care, to chores, nothing was a problem. They took a weight of me, and a relief to know Mum was well looked after.
Communication in the whole team was exceptional.
I
will happily recommend them or call them back in the future, should it be required.
Thank you to you all.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for taking time to give feedback, we are glad we could support your mum to regain her confidence and independence.

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Review from L T (Daughter of Client) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank goodness for the manager and his team!
My father suffered with Alzheimer's at a very early age of 69. He unfortunately had to move into a care home which caused a huge upset. The manager gave my dad the chance to get out and about, safely and happily. They did so many things that my dad thought
he wouldn't be able to do again and he enjoyed every minute. My brother and I had peace of mind, knowing dad was getting out to do something good and would be safe doing it.
Can't recommend Kanyuchi Care enough.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for your positive feedback. We're pleased to know we made a positive difference and enhanced his life. We enjoyed spending time with him and learning about his interests.

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Review from Claire J (Daughter of Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a recommendation, right from the start we were happy with the care that our Mum received while she was being cared for at home by Kanyuchi.
From the first care assessment, sensitively conducted, through Mums adjustment to receiving care, and then through providing Mum with a bespoke care
plan, their attention to detail meant Mum felt respected and valued, as they went over and above to support our wishes. When Mum was hospitalised we were really touched that one of the carers continued to visit Mum in her own time to cheer her up.
Most importantly the ethos of the company shone through. They cared for Mum as if she was a member of their family.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

We truly appreciate your feedback and great to know that our ethos shone through.

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Review from Liz W (Daughter of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had the good fortune of finding Kanyuchi Healthcare whilst looking for carers for my very independent elderly father. During our initial conversation on the telephone, the manager was the only person who asked about Dad's hobbies, interests and routine. This spoke volumes to me of how hands on
the manager is and that he really cares about his clients. Dad was very reluctant to have carers visiting his home but the manager took the time to visit daily to build the relationship and confidence up. Every member of the team is top-notch, being both cheerful and hardworking, I can't fault them. The manager and his team go above and beyond to offer a fantastic care service and although Dad is very independent and likes to do things himself, they have worked with him to build a great relationship going forward. Dad very much enjoys their visits!
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for taking time to review our care services.

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Review from Julie M (Daughter of Client) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kanyuchi have been extremely professional and easy to deal with during the time that they have provided care services for my Mother. I found them open to discussion on the best way to support my Mum and they were always happy to work with us to find a solution to any difficulties Mum had with day to
day life. Mum was not always easy and could be quite demanding at time due to frustration and frailty, but the carers took it in their stride and never complained.
Thanks to all the team at Kanyuchi, who were always responsive and provided quality care, support and friendship for Mum during the last part of her life.
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Review from D M (Wife of Client) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support for my husband is very good. They sit with him when I go shopping and give him his dinner and talk to him.
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Review from Mel R (Daughter of Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I 100% recommend Kanyuchi Healthcare. Mum has suffered with dementia for a few years now and when the time came to look for care, I was a bit apprehensive about who was going into their home. My doubts were soon put to one side and each member of staff is respectful, caring and looks after mums needs.
Dad also looks forward to the carer visits too and enjoys a laugh and a joke with them. Thank you Kanyuchi Healthcare
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Its so rewarding to know we are making a positive difference, thank you for your feedback. Regards Serge

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Review from Jackie D (Daughter of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kanyuchi's care has been excellent since my dad moved to Fareham. Especially when he first moved as he had no equipment to help with mobility. My dad enjoys seeing the carers, especially in the morning. It is lovely to hear him chatting and laughing with his carers.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for your review and really good to hear you have had a positive experience.

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Review from Lesley V (Daughter of Client) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum who has dementia has been receiving live-in care for the past 5 months. The manager has been very helpful and responsive and I have felt reassured that he is very knowledgeable and understanding of patients who have dementia. Getting Mum used to live-in care was very challenging but through her
carer's patience and understanding supported by the manager, she eventually settled. The communication has been excellent and it has meant that I feel reassured she is in great hands so I have been able to step back from the stress and concentrate on my own life and family. Mum's main carer is great with her and has got to know her really well and works with her changing moods and the challenges this brings. Patience is very understanding with Mum and has become attuned to her needs and routines. The break carers take her out and she seems to have fun going to groups and having outings. The carers are all caring and professional and I would definitely recommend this agency.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

We appreciate your feedback and pleased to hear you are having a positive experience of our care services and knowing we are making a difference really brings home what care service we are trying to achieve as a team.

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Review from Shelia P (Wife of Client) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was brilliant, every aspect of my husband's care was kind, respectful and professional in every way, we would not have been able to keep his wishes in tact of staying at home til his last days if it was not for Kanyuchi Healthcare. They have my utmost respect every single carer who came to
us.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for your feedback. It was a great pleasure to support you and your husband.

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Review from Andrew H (Son of Client) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a worsening of my mum's condition we used Kanyuchi for a visit a day. They were very professional ensuring all the carers knew my mum's needs and care plan. All the carers were very caring towards my mum and helped her with all her care needs. We would not hesitate to use Kanyuchi should we
have a requirement again. Many thanks.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks, for your valuable and positive feedback.

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Review from Brendan H (Client) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following surgery and a mini-stroke, my wife required care at home. The manager carried out a thorough assessment of both the care my wife required and also the support that I as a carer required. This resulted in a package of care that allowed me to have a break whilst my wife received the care she
required.
The staff are excellent, they are patient and courteous, they engage in conversation and keep my wife informed as to what they are doing. They have a sense of humour and no task is too much for them, they go the extra mile to ensure that the standard of care is to a very high standard.
I feel quite confident that if I have to go out whilst my wife is receiving care, she is in safe hands.
A highly professional and caring company.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for such positive feedback and really pleased you are happy with the standard of care you are receiving from Kanyuchi.

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Review from Nigel B (Son of Client) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lives alone and independently and, has done so for over 20 years. A couple of months before my wife and I were due to go on holiday, she developed a frozen shoulder which resulted in extreme pain, immobility and depression. I contacted Kanyuchi who were happy to provide personal care and welfare
checks on her whilst we were away. The manager carried out a thorough assessment and tailor-made a care plan which covered all of my mum's needs. The carers were made aware that she had a good sense of humour and enjoyed to chat and laugh. We were very happy and relieved to see that she remained positive every day and built a great rapport. She said they were all brilliant and looked after her impeccably and professionally. In addition, the manager made it possible for us to read the carer's notes after each visit whilst we were away, so we could see how she was getting on and put our minds at rest, they even sent a photograph of her smiling with one of the carers.
An excellent company.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you very much for such positive feedback. The team and I really appreciate this.

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Review from Ian M (Son of Client) published on 6 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend the Manager and his team. They treated my dad with the utmost respect and care. He always sang their praises and he always looked forward to their visits. This company is very good at what it does, and I wouldn't hesitate to use them again if the opportunity arose.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks for your feedback. Really good to hear such positive feedback.

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Review from Lisa L (Granddaughter of Client) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a client for eight months and I couldn’t be happier with the service provided. From the initial meeting with the manager and a carer, I have been listened to and the needs of my nan have been put first.
My nan thoroughly enjoys the time she spends with the carers, whether that be just
sat chatting in her care home or being taken on outings. The carers have built fantastic relationships with my nan and she talks about the shopping trips, visits to the garden centre, their walks and picnics with great joy.
I have found the flexibility and the communication to be excellent and I wouldn’t hesitate to recommend you to anyone.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for the positive feedback, it means a lot to the team to know that we are making a positive difference.

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Review from David T (Son of Client) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team has looked after my mum in the Wickham area for past three years. From the manager to all the team, thank you. The carers have shown compassion and a true desire to show love and care. Dementia is a horrible disease, but these guys gave their best every day. Thank you.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks for your feedback, we really enjoy working with your mum and supporting her to remain as independent for as long as possible. Best Regards.

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Review from Christopher L (Client) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having being with Kanyuchi for the last seven years for my care, I have been cared for with the upmost respect and dignity. I can not speak highly enough for the care they have given me and how they make me feel safe. Always professional and always with a smile.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks for your positive feedback and we are really pleased to hear you are happy with the care you are receiving.

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Review from Sherif E (Son of Client) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and helpful and always willing to go the extra mile to help others and make sure they have everything they need and very professional and kind to my mom. They are always there when needed, and they always make sure that my mom gets everything she needs and make sure before they leave to
ask her if she’s okay and if she needs anything else done. Great customer service and support, and much appreciated for the help they do and provide to my family. Five stars rating.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for taking the time to complete a review of the care and support your mother is receiving.

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Review from Margaret S (Daughter of Client) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 91-year-old mother was housebound and chose to live at home which required an increasing amount of help throughout the day. Kanyuchi Care staff, who visited her over the past year, have been caring and compassionate, never rushing her but taking time to complete her personal care and ensure she
was as comfortable as possible despite her medical issues. The whole team went above and beyond to show Mum respect and assist her with whatever was required, often overrunning whilst still acting in a calm and patient manner. Mum passed away recently due to the frailty of old age but no one could have received better end-of-life care than from the 'Kanyuchi Angels' who Mum adored. Thank you, you are a first-class team!
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for taking time to provide such positive feedback about the care and support your mum received from Kanyuchi care team.

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Review from S N (Daughter of Client) published on 15 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Kanyuchi Healthcare carers have looked after my mum since February 2022, when she returned home following several months in hospital.
All the carers have treated her well and helped to restore her confidence and overcome her general anxiety.
Whenever I visit my mum and the carers are present they
are always friendly and chatty. It is also easy to contact the management team to discuss anything.
Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you very much for your lovely feedback regarding the care service you are receiving from Kanyuchi.

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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Kanyuchi Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.960 for Kanyuchi Healthcare is calculated as follows: ( (97 Excellents x 5) + (4 Goods x 4) ) ÷ 101 Ratings = 4.96
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kanyuchi Healthcare is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Natalie

Natalie

Job Title: Deputy Manager Joined: 2021

How long have you been caring for us?
Since 1st March 2021


How long have you been working in the care industry?
I have been working in the care industry for just under 12 years.


What attracted you to care?
My eldest daughter was seriously poorly in hospital for 6 months and the care I watched my daughter receive made me want to explore the care industry.


What is your favourite thing about care?
The satisfaction I get from helping someone; The feeling I get in my tummy from making a difference in someone's life.


What do you find positive about Kanyuchi?
The friendly, caring team. The way that they are all prepared to go the extra mile.


Describe yourself in a few sentences.
Hard-working, caring, friendly and always happy (singing).


Are you interest in or have more experience in a particular area of care?
I am very experienced in palliative and end of life care.
I am interested in catheter care and wound care.

Laura

Laura

Job Title: Carer Joined: 2020

How long have you been caring for Kanyuchi?
Since January 2020


How long have you been working in the care industry?
Since I was 16 years old


What attracted you to care work?
To be able to make a difference and help someone through their care and to also meet clients with different needs.


What do you enjoy about care work?
Making the clients smile and laugh which makes a good impact in their life.


What is good about Kanyuchi?
Great team and good communication.


Are you interested in or have more experience in a particular area of care?
I enjoy end of life care; ensure clients are comfortable/ pain free. I have experience with Stoma, catheter, pressure sores and general care especially clients with servere dementia.

Frequently Asked Questions about Kanyuchi Healthcare

What Type of Services does Kanyuchi Healthcare offer?

Kanyuchi Healthcare offers Home Care.

How many Carers does Kanyuchi Healthcare employ?

Kanyuchi Healthcare employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kanyuchi Healthcare to verify any information. View our terms and conditions. Kanyuchi Healthcare has an Enhanced Service - more info.