27 Unit 4, Copdale Road, Leicester LE5 4FG
Owner : Infinity Care Services Ltd
Person in charge: Heena Odedra (Manager)
Type of Service: Home Care Agency (Voluntary / Not for Profit Owned Owned)
Registered Charity Number: 10708864
Provides Carers directly to the general public: Yes
Number of Carers: 50
Staff Languages (other than English): Punjabi Mirpuri, Afrikaans, Gujarati, Hindi, Nepali, Polish, Swahili, Telugu, Urdu
Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Directions: Leicester LE5 4FG parking outside for free, press bell for door 4 for assistance.
Parking: Free parking in car park
Infinity Care Services Ltd has a Review Score of 7.7 (7.667)
The Review Score of 7.7 (maximum of 10) for Infinity Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Infinity Care Services Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Infinity Care Services Ltd is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Infinity Care Services Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Min J (Brother of Client) on Saturday 3 February 2018. Relates to January 2018.
I had the most difficult ill member of family who never stoped complaining. He was taken off by care companies in Leicestershire. Ultimately the manager of Concept Care Solutions Leicester came in and the team of her company, personal attention from the manager herself and a director made things different. Complaints stop, care became magic and it made the difference to life of all of us. I highly recommend Concept Care Solutions Leicester.
How likely would you be to recommend Infinity Care Services Ltd? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Good
Manju Karavadra, Director at Infinity Care Services Ltd responded to this review on 07 Feb 2018:
Thank for your appreciation.
Job Title: Apprentise
Successful apprentice in his 2nd month of management and health and social care programme.
Job Title: Center Manager
Tina has been a very successful centre manager for CCS Leicester.
Hand on expert with outstanding expertise in the care sector, a good motivator providing support to team and clients throughout Leicestershire.