Blue River Home Care & Live in Care

I am taking service more than six years. All the carers and staff are very good and helpful. I am completely satisfied with them.

The carers are fantastic, caring, hardworking and well trained. They go above and beyond. Always punctual. They are friendly and attentive and give me lots of reassurance. They help me with my exercises. Nothing is too much for them. The manager is also fantastic and always helpful. I would highly recommend Blue River Home Care.

Overall the service provided is great and we are very pleased.

Blue River support me with living care since February 2019. They are all fantastic.

My brother John has been receiving excellent live in care since February 2019. Every effort and kindness is shown at all times by his careers especially with his health care needs enabling him to stay in his own home. I am kept well informed of any concerns he may have.

I wholeheartedly recommend them to anyone seeking truly dedicated live-in care.

Never felt the need to change.

Blue River Home Care had been looking after our mum for just over 16 months until she sadly passed away in March. Mum's wish was always to remain at home; Stefka and her team helped us to fulfil that wish. Nothing was ever too much trouble, they were all supportive, understanding, reassuring and very accommodating when mum's needs changed. Mum's carers didn't just meet her daily needs they treated her with kindness and respect; they were always so thoughtful, gentle and reassuring and it was comforting to know that she was in good hands. Stefka was helpful from the start and would always get back to you quickly when you needed to discuss anything relating to mum's needs. Thank you Stefka and your wonderful carers for looking after our mum when she needed it. You didn't only support our mum you supported us too.

Blue River Home Care have been excellent. Within days of contacting them, they found a suitable live in carer for my elderly mother. We have been using Blue River since December 2025. The care and support that they provide has been faultless and I would definitely recommend them.

I have been supported by carers from Blue River for just over four years. All have provided excellent care, have been friendly, courteous and helpful. I have always felt that the company was doing all it could for me, both the carers and the management. I am very impressed.

Blue River Home Care were recommended to us by our Mum's neighbour, who has used their services for many years, and we are so thankful for that recommendation. Our Mum, in her 90s, needed live-in care after spending 7 weeks in hospital. We had never arranged home care before, and the whole situation felt quite overwhelming. Stefka was incredibly supportive & accommodating when Mum's hospital discharge date kept changing. Her understanding and reassurance made a very stressful time much easier. We were extremely lucky when Alice became Mum's live-in carer. Alice is an experienced carer who looked after Mum with such compassion and dignity. She brought warmth, friendship and genuine companionship. It gave us great comfort knowing Mum was in such caring hands. Mum now receives day care visits. Firstly with Julie and now Stacey who are always so kind, thoughtful and considerate. Mum really looks forward to their visits. We would not hesitate to recommend Blue River Home Care.

Blue RIver Home Care have been supporting Mum (she sadly passed away 17 November) since 2019 and have always provided an excellent level of care and support. I'm in full-time employment running a small business, so I couldn't always devote as much time as I would have liked to Mum, but knowing Blue River were in her corner really helped, especially as the job was not without its challenges.

Nothing was ever too much trouble, such as picking up prescriptions from the local pharmacy, advising on the right material for nightdresses when Mum was confined to bed, even setting up the TV so she could watch Spurs win the Europa League (!), and the really gnarly stuff like managing incontinence pads and mats.

Thanks so much, Blue River, for all your care and attention to Mum over the years, including the lockdown years, (Mum never got COVID), plus most important of all you ensured that I could grant Mum her final wish of living at home for all of her 96 years.

If I could offer one small suggestion it would be when new carers are being trained, the office informs me, so that I can meet the new carer. Communicating with the carers to provide feedback is valuable, this ensures I can adjust my plan.

Carers have been looking after my mum for a few months now. Yasmin and Natasha have been amazing with her. They are kind and caring and very patient. Professional at all times. They have followed any instructions or help I've asked of them.

I cannot thank the carers at Blue River enough for the care and help they give my mother. Nothing is too much for them. They are professional and caring and treat my mother with kindness and respect. I trust them completely with my mother. They are very hard working. I would highly recommend them to others.

My mums care has truly been a lifeline for us, allowing Mum to stay comfortably and happily at home. All of the carers are experienced, professional, and absolutely lovely to deal with. They take real care of Mum - not just meeting her needs, but treating her with kindness, respect, and genuine compassion. We're so grateful for the wonderful support they provide every day.

Unfortunately his needs now require a nursing home but if or when we are able to bring him back home, we will not hesitate to use BlueRiver for assistance again.

Id previously had a bad experience with carers so was a bit wary of any type of help for my housebound mother. But.... I cannot thank blue river enough for how they have given me back the trust and part of my own life back .The manager is always helpful and supportive and will always get back to you with any questions or queries you have practically straight away .I explained my needs and concerns to her and she couldn't of found us 2 caring ,hardworking kind ladies to help care for my mother who is a very hard lady to please but is very happy with her care .we felt comfortable from the start .everyone is always respectful ,patient ,and caring and will listenThank you

Blue River have been providing care for my husband over the last three years and I would like to thank everyone involved for their kindness and professionalism. This has given us great comfort during this difficult time. I would highly recommend this company to anyone needing care for a loved one.

Blue River Home Care & Live in Care cared for my dad for a few weeks May/June 2024, Dad was very reluctant at first with new people coming into his home but the carers soon won him over and he was sad to say goodbye when he moved to the nursing home. Dad's conditions were very complex but they were very knowledgeable and helped us with what equipment to suggest from the NHS etc. All in all, a very positive experience.