Blue River Home Care & Live in Care

Blue River Home Care were recommended to us by our Mum's neighbour, who has used their services for many years, and we are so thankful for that recommendation. Our Mum, in her 90s, needed live-in care after spending 7 weeks in hospital. We had never arranged home care before, and the whole situation felt quite overwhelming. Stefka was incredibly supportive & accommodating when Mum's hospital discharge date kept changing. Her understanding and reassurance made a very stressful time much easier. We were extremely lucky when Alice became Mum's live-in carer. Alice is an experienced carer who looked after Mum with such compassion and dignity. She brought warmth, friendship and genuine companionship. It gave us great comfort knowing Mum was in such caring hands. Mum now receives day care visits. Firstly with Julie and now Stacey who are always so kind, thoughtful and considerate. Mum really looks forward to their visits. We would not hesitate to recommend Blue River Home Care.

Blue RIver Home Care have been supporting Mum (she sadly passed away 17 November) since 2019 and have always provided an excellent level of care and support. I'm in full-time employment running a small business, so I couldn't always devote as much time as I would have liked to Mum, but knowing Blue River were in her corner really helped, especially as the job was not without its challenges.

Nothing was ever too much trouble, such as picking up prescriptions from the local pharmacy, advising on the right material for nightdresses when Mum was confined to bed, even setting up the TV so she could watch Spurs win the Europa League (!), and the really gnarly stuff like managing incontinence pads and mats.

Thanks so much, Blue River, for all your care and attention to Mum over the years, including the lockdown years, (Mum never got COVID), plus most important of all you ensured that I could grant Mum her final wish of living at home for all of her 96 years.

If I could offer one small suggestion it would be when new carers are being trained, the office informs me, so that I can meet the new carer. Communicating with the carers to provide feedback is valuable, this ensures I can adjust my plan.

Carers have been looking after my mum for a few months now. Yasmin and Natasha have been amazing with her. They are kind and caring and very patient. Professional at all times. They have followed any instructions or help I've asked of them.

I cannot thank the carers at Blue River enough for the care and help they give my mother. Nothing is too much for them. They are professional and caring and treat my mother with kindness and respect. I trust them completely with my mother. They are very hard working. I would highly recommend them to others.

My mums care has truly been a lifeline for us, allowing Mum to stay comfortably and happily at home. All of the carers are experienced, professional, and absolutely lovely to deal with. They take real care of Mum - not just meeting her needs, but treating her with kindness, respect, and genuine compassion. We're so grateful for the wonderful support they provide every day.

Unfortunately his needs now require a nursing home but if or when we are able to bring him back home, we will not hesitate to use BlueRiver for assistance again.

Id previously had a bad experience with carers so was a bit wary of any type of help for my housebound mother. But.... I cannot thank blue river enough for how they have given me back the trust and part of my own life back .The manager is always helpful and supportive and will always get back to you with any questions or queries you have practically straight away .I explained my needs and concerns to her and she couldn't of found us 2 caring ,hardworking kind ladies to help care for my mother who is a very hard lady to please but is very happy with her care .we felt comfortable from the start .everyone is always respectful ,patient ,and caring and will listenThank you

Blue River have been providing care for my husband over the last three years and I would like to thank everyone involved for their kindness and professionalism. This has given us great comfort during this difficult time. I would highly recommend this company to anyone needing care for a loved one.

Blue River Home Care & Live in Care cared for my dad for a few weeks May/June 2024, Dad was very reluctant at first with new people coming into his home but the carers soon won him over and he was sad to say goodbye when he moved to the nursing home. Dad's conditions were very complex but they were very knowledgeable and helped us with what equipment to suggest from the NHS etc. All in all, a very positive experience.

The standard of care from Blue River Care Home Care was excellent and the carers were polite and very friendly. I would highly recommend this group of carers to anyone. They were always on time and always asked if there was anything else that needed to be done to help out in these difficult times. Thank you Blue River and your team.

I am very impressed with this care company and would have no hesitation in recommending them to others.

Good morning, I'd like to take this opportunity to thank your company and especially her carer who looked after my mother in her most difficult time. She was a great help and comfort to my mum we couldn't have managed without her she's an angel once again I can't thank you all enough for your help and diligence.

My uncle had exceptional care by the team of carers and by one member of staff in particular. They were kind, caring, reliable and hard-working and gave our family huge peace of mind. They communicated very well and had my uncle’s best interests at heart. We were so grateful that he had such great care at the end of his life, he looked forward to the carer coming and had a wonderful relationship with him. Thanks to this carer and the team.

I would highly recommend them to anyone, they truly achieve 100% for everything.

Team of three are equally caring and professional. They feel part of the family and my husband (the user) and I are very happy with the service they provide. We are particularly happy to have the same team as you get used to them. In this day and age of constant complaints about everything and anything, it is refreshing to be able to say we are happy with a service well provided.

Our family can not thank the manager and her team enough. My dad was on palliative care for only 3 weeks but the care and empathy shown to my dad was second to none. Nothing was too much trouble for them and they were so reassuring and gentle with our dad, they truly cared for him. It can not ever be easy for a family to face the daunting prospect that your loved one is on end-of-life care but to have this team looking after dad made this terrible journey that little bit easier to bear, he was in good caring hands. We will always be indebted to Blue River for taking care of our most precious possession, our dear dad. Thank you.

My mum always spoke fondly of them.

I suffer from MS and Blue River Care company has been supporting me with 24/7 care for the last 4 years. I cannot praise the office, visiting carers and live-in carers highly enough. They are the best I've ever had over the years and my only regret is that I didn't know them earlier. It's been such a relief for me to have found them and I am extremely grateful for the team going far and beyond to help me stay at home. I don't want to go into a nursing home and Blue River Care made it possible. A reliable company that wouldn't disappoint you.

Blue River Home Care has been providing care for my mum since last September. Mum had contracted shingles and needed support in day-to-day living. Mum was adamant she wanted to stay in her own home so we spoke to the manager at Blue River about care options and at very short notice were able to start off with just one visit per day from a carer. As Mum's health has gone up and down over the last eight months we have been able to flex the number of visits up and down at short notice and the manager and the team have always been able to accommodate Mum's needs. The quality of care has been outstanding and Mum often speaks of how kind and caring her carer is. The care provided is flexible and means that we know that Mum is supported whenever she needs it. I cannot commend Blue River highly enough and recommend them to anyone who needs support.