Loading...

Blue River Home Care & Live in Care

M25 Business Centre, 121 Brooker Road, Waltham Abbey EN9 1JH
Blue River Home Care & Live in Care Logo
Blue River Home Care & Live in Care logo
Blue River Home Care & Live in Care, Waltham Abbey
Blue River Home Care & Live in Care, Waltham Abbey
Blue River Home Care & Live in Care, Waltham Abbey

Blue River Home Care are a professional and reliable home care agency who provide the highest level of support to enable people to live independently within their own homes.

Operating within the Enfield area of London, this local care provider only employs the best possible staff. Potential care employees are selected for their compassion and for their care experience. They are then carefully vetted and also have to complete rigorous training.

Blue...  

Care Provided by Blue River Home Care & Live in Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.50 - £27
  • Weekly Live-in Care Fees: £1,300 - £1,350
The price(s) shown are provided by the agency. Contact Blue River Home Care & Live in Care for full pricing details and T&Cs.

Contact Blue River Home Care & Live in Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Blue River Home Care Ltd
  • Private Owned

Person in charge

  • Stefka Deneva (Registered Manager)

Blue River Home Care & Live in Care Reviews (120)

10

Blue River Home Care & Live in Care has a Review Score of 10 (10.000) out of 10, based on 20 reviews in the last 2 years. Over all time Blue River Home Care & Live in Care has 120 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Blue River Home Care & Live in Care
Loading...
Showing 120 reviews matching selected criteria
Review from Helen C (Daughter of Client) published on 26 April 2021 Submitted via Website
Overall Experience
Have been dealing with the manager and team for 6 months and they have been a huge comfort and support during a difficult time.

Fantastic standard of care and my mum not always the easiest of patients but they have been superb. Would thoroughly recommend.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pamela P (Wife of Client) published on 11 April 2021 Submitted via Website
Overall Experience

My husband’s care following his stroke was arranged by the hospital three years ago with Blue River Home Care. What a relief to have found them! The level of care is exceptional, carers visit in couples four times a day and the coordination of that is admirable. Everyone from the office staff to carers is very empathetic, knowledgeable and genuinely determined to improve my husband’s mobility and well-being. Nothing is too much trouble, they go above and beyond in their work. The company helped us enormously during Covid-19 lockdowns and were the only visiting friends and family for us. I am delighted to recommend Blue River Home Care because of the difference they have made to my husband and me for the last three years. A huge thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lynne S (Sister of Client) published on 7 April 2021 Submitted via Website
Overall Experience

Service only required in adult care for three months to mainly help with mobility physio exercises. The desired outcome has been achieved and if required again we would not hesitate to use Blue River Home Care again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean B (Daughter of Client) published on 1 April 2021 Submitted via Website
Overall Experience

The care and communication from our carer and Home Manager for our mum, albeit only for one week, was outstanding and so much appreciated, in what was an extremely difficult time. We would recommend Blue River Care without hesitation.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Claire T (Daughter of Client) published on 22 March 2021 Submitted via Website
Overall Experience

Would like to thank everyone at Blue River Care for the great service they provided for my mum and also the support for my dad, the lovely ladies that came to our home were always kind, considerate and showed great compassion. We would highly recommend Blue River Care and we would like to thank them very much.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Claire G (Daughter of Client) published on 19 March 2021 Submitted via Website
Overall Experience

Invaluable service! Blue River has made a huge difference to my Mum and Dad’s life and to the whole family also. It’s been such a relief for us to know that our parents are so well looked after and Covid safe 24/7 with 2 Live-in carers at all times. Mum has Alzheimer’s and Dad had a Stroke. They are not the easiest of people, being extremely particular about everything and the carers and managers have gone out of their way to understand my parents’ individual needs and wishes. All Live-in carers are competent, respectful, compassionate, trustworthy and the admin staff is fabulous too. Nothing is too much trouble for them. Even in lockdown Blue River ensured our parents have an exciting, fulfilling and quality life. The company ensured my Mum and Dad are safe but happy too and we are so very grateful. Outstanding care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pauline D (Daughter of Client) published on 18 March 2021 Submitted via Website
Overall Experience
We have been using Blue River Carers since last July to give a daily visit to my elderly mum who was finding some of her daily chores together with lockdown challenging!
We are so grateful we did now, as all family members live some distance away and the daily carers have given us peace of mind. Communication between us and my mum and the carers are excellent and despite my mum being reticent at first about carers coming-in to her home, the carers and my mum now have such a bond that she misses her ‘little team’ if they have time off!

We can’t thank Blue River enough for giving such excellent service in what can only be described as extremely tricky times! Well done to all!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F (Client / Service User) published on 18 March 2021 Submitted via Website
Overall Experience

So pleased that my mother found such an excellent carer to look after all her needs and so allowed her to remain in her own home during her final years. All other dealings with the administration of the organisation were also excellent.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Albert P (Son of Client) published on 13 March 2021 Submitted via Website
Overall Experience
A very professional organisation. My mother was receiving daily care visits for a few months, and then we switched to 24-hour live-in care for nearly two years now.

They are flexible to fit in with our needs have been a 'Godsend' to us.

We are very lucky to have found such a highly competent organisation, going far and beyond to help and support my mother. The office and live-in carers are extremely competent, responsible and very supportive of me as well as my mother. Very highly recommended.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jackie D (Daughter of Client) published on 13 March 2021 Submitted via Website
Overall Experience

We have been very pleased with everyone that works at Blue River; they are very easy to talk to and very willing to sort out any situation that may arise.

They have helped me through the very upsetting situation of having to look after my mum of 93 when she fell and broke her hip and wrist; I found the staff very helpful and understanding of all my mum's care and needs; the staff were also very kind and caring to myself as well.

I would not have any hesitation in recommending Blue River as a first-class care provider.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Amanda (Daughter of Client) published on 8 March 2021 Submitted via Website
Overall Experience

My mum's carer was very kind and helpful and good at liaising with the family to make sure she was meeting mum's needs. The agency service was very efficient and responsive to any queries that we had.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Patricia W (Daughter of Client) published on 3 February 2021 Submitted via Website
Overall Experience

I was so pleased with the carer(s), especially the live-in carer, whom we had for six months, and when she was away, her stand-in. The care they gave mum was excellent, especially as my mum's needs were constantly changing. All the other carers who visited were kind and caring too.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ann R (Daughter of Client) published on 20 January 2021 Submitted via Website
Overall Experience

My mum was given great care by everyone at Blue River, they allowed her to stay safe in her own home for a year with daily carers and then 24/7 before moving to a care home. Mum had a great rapport with many of the carers and I received support and help from management too. Blue River provided great service and treated mum like family, I would recommend them as caring and compassionate people.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Peter H (Son of Client) published on 20 November 2020 Submitted via Website
Overall Experience

Very helpful and friendly service from the management and the care team. First-class service. Excellent feedback regarding how my father was feeling and his wellbeing. Carers went beyond my expectation.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sue D (Daughter of Client) published on 4 November 2020 Submitted via Website
Overall Experience

Great personal care and friendship given to my mother not just in October but the whole time service used. We have used Blue River Home Care for the last few years and never had any issues, carers and management are good.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie P (Daughter of Client) published on 2 November 2020 Submitted via Website
Overall Experience

I can not thank all the wonderful ladies enough who cared for my mum in her last weeks of life. Myself and my family could not have done this difficult time without their care and support. My mum was so comfortable and I know felt secure knowing they were by her side when we couldn’t be there. Their support allowed us to take rest knowing our mum was being looked after with love and compassion and did not have to fear being alone. We will always be forever grateful to you all. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from James N (Son of Client) published on 16 October 2020 Submitted via Website
Overall Experience

Blue River provide care for my Mum at home. It was difficult times for all of us but they helped us all get through. The best part was the flexibility that they offered, allowing us to adjust the care, to my mother's wishes over her last few days. I would highly recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Laura A (Daughter of Client) published on 15 October 2020 Submitted via Website
Overall Experience

The care my Dad received from Blue River was exceptional. The carers were compassionate to both my parents during what was a difficult time. I would highly recommend them. They provided excellent end of life care for my Dad.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Lynn M (Daughter of Client) published on 29 September 2020 Submitted via Website
Overall Experience
Blue River Home Care is an amazing group of carers who go above and beyond to make sure their clients are extremely well looked after. My mother had vascular dementia, and they gave me time out at a very difficult time, as I was Mum’s main carer.

I am so grateful for the help the manager and the team provided, which was always in an extremely professional manner.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joanna W (Daughter of Client) published on 17 September 2020 Submitted via Website
Overall Experience

Blue River Home Care provided 24-hour care for my mother during the last week of her life. We were very impressed with their attention to detail and care, nothing was too much trouble. The carers looked after my mother with huge compassion and professionalism, and the family are very grateful for all they did. The manager was a pleasure to deal with, taking enormous trouble to find out my mother's needs and interests.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2026
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Blue River Home Care & Live in Care.

Awards / Recognitions (6)

Meet the Team (3)

Stefka Deneva Job Title: Qualified Nurse with Level 5 Diploma in Leadership for Health & Social Care Joined: 2017
Stefka Deneva

Stefka founded Blue River Home Care in 2017 with one clear ambition: to provide the kind of compassionate, responsive and truly person-centred care she would want for her own family.

As Registered Manager and Nominated Individual, Stefka personally oversees the quality, safety and standards of care delivered across the organisation. Her hands-on leadership, attention to detail and unwavering dedication are at the heart of everything we do.

With over 20 years of experience across respected UK health and social care organisations, including Care UK, Bluebird Care and Age UK, Stefka brings extensive expertise in live-in care, complex care, care planning, risk management, clinical governance, compliance, NHS and local authority commissioning, quality assurance, safeguarding, dementia care, end-of-life care and building high-performing care teams.

Stefka is passionate about care that goes beyond tasks and routines: care that genuinely improves quality of life, preserves dignity and enables people to remain safely and happily in their own homes.

Her leadership has helped Blue River Home Care build trusted relationships with families, healthcare professionals and NHS partners, with many customers remaining with the service for years and recommending us to others.

Outside of work, Stefka loves travelling, discovering new cultures and spending quality time with her family. Her warmth, empathy and positive energy are reflected throughout the culture of Blue River Home Care.

Radko Denev Job Title: Co - Founder - HCPC-Registered Radiographer Joined: 2017
Radko Denev

Radko co-founded Blue River Home Care alongside Stefka, bringing NHS clinical experience, strategic business expertise and a strong commitment to safe, high-quality care services.

Before joining Blue River full-time, Radko spent over a decade working within the NHS as a Diagnostic Radiographer across leading London hospitals, including Guy's and St Thomas' NHS Foundation Trust, Barts Health NHS Trust, the Royal National Orthopaedic Hospital and Lister Hospital.

His clinical background gives him a deep understanding of healthcare systems, multidisciplinary working and the importance of maintaining high professional standards.

Within Blue River Home Care, Radko leads business development, strategic growth, financial management, workforce planning, recruitment, digital systems, operational efficiency and partnership development with NHS and healthcare stakeholders.

Known for his calm, analytical and solutions-focused approach, Radko helps ensure Blue River Home Care remains financially strong, stable, and continuously improving while maintaining a highly personalised approach to care.

Healthcare professionals and NHS partners value Radko's ability to bridge the clinical and operational sides of care delivery, understanding system pressures while keeping customers and families at the centre of every decision.

Outside of work, Radko enjoys travelling, spending time outdoors and fishing — a lifelong passion that helps him unwind away from the fast pace of healthcare and business leadership.

Team Job Title: A Team Built on Compassion, Professionalism and Trust Joined: 2017
Team

We are proud to lead a dedicated team of compassionate carers, coordinators and healthcare professionals who share our values of kindness, dignity, respect and excellence.

Together, we remain committed to providing safe, responsive and truly person-centred care that enables people to live independently, comfortably and confidently in the place they call home.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue River Home Care & Live in Care to verify any information. View our terms and conditions. Blue River Home Care & Live in Care has an Enhanced Service - more info.