Blue River Home Care & Live in Care

They have provided an excellent and professional service and maintain their high standards throughout. Mum's carer is an exceptional carer, extremely reliable, has a big joyous personality, interacts and chats effortlessly throughout her stay, which uplifts my mum's spirits. Faced with many challenges, she has proved to be professional, shown my mum care and respect and most of all maintained my mum's dignity. I’m also reassured that every time I phone, someone always answers the phone promptly and deals with my enquiry effectively. I would highly praise Mum's carer and the manager for their dedication and commitment to the well-being of my mother.

I can't thank them enough xx

Needed a night carer for my 88-year-old sister-in-law for end of life care. Obviously, this was a very stressful time but Blue River we’re amazing. The very compassionate and lovely staff both in the office and in the home. The male carer was very respectful to an elderly lady in the house on her own with a strange man. They quickly became friends and we were so grateful that she had him there with her in her last moments. Although we only used their services for a short while, I would definitely recommend them to anyone. A credit to the profession. Xx

Blue River Home Care have a caring attitude looking after my father's needs. Ten months ago, they took over from another care provider we had lots of issues with, and the difference was clear from day one. My father's carer is a true professional at making sure he is well, his health is monitored, and all his support is tailored to his needs. Also, his carer and the office are very good at informing us of any concerns they have with my father's health. We are very happy that have found them and would not hesitate to recommend the company to everyone looking for care.

This company has exceeded my expectations. I started with Blue River care 2 years ago following a fall and Hospital discharge. They arranged two carers at each visit 4 times a day every day and all that time they’ve kept me Covid safe. I was in a very difficult situation, recovering from a broken hip but they have spent a great deal of time and effort to make what was a challenging case a very stress-free and enjoyable experience. No matter the challenges of Covid pandemic, the carers have been fantastic with excellent support from the care managers and office team. Communication with the office is outstanding. I cannot recommend them any higher.

A great service, we needed a live-in carer for my dad when my mum went into hospital. We were put in touch with Home Care who were able to provide a carer at short notice. They were efficient prompt and thorough in their responses and found a suitable carer straight away. The carer was kind and supportive of our mum and fitted in really well to her routine. We would recommend the company and would use them again should the need arise.

From the moment our mother's carer arrived mum was very happy with her. Mum has dementia and it has been a difficult time for her and us all, having several carer's over months and years from other companies. Mother's carer lives -in, and this not only offers us constant reassurance that she is being well looked after but supports her being able to still live an independent life in her own home. Not only does the carer treat mum with dignity, in relation to her personal care and general wellbeing, she keeps the house spotless and entertains mum, and makes her laugh! We are so lucky to have her, as family members we all have a very good relationship with her too. She is very professional, trustworthy and a ray of sunshine to have around! I also want to thank the Manager of Blue River too. She is extremely warm, caring and professional. Nothing is too much trouble and she has a good team around her. I would not hesitate to highly recommend this caring and professional company.

I am extremely pleased with Blue River. I have complex care needs and need 24 / 7 care which the company has been providing to me for the last 2 years. The office and carers have gone far and beyond to ensure continuity of care and to ensure I am safe, well looked after and have a good quality of life. They are professional and caring, they monitor my health and take me to various hospitals to attend appointments, they do everything efficiently and in a way that matters to me. I am very lucky with my care company and would highly recommend it.

Thanks again

I cannot thank the manager and staff of Blue River enough for the fantastic care provided to our mother. The manager has gone out of her way to ensure continuity and suitability of care and to support the carer in every way possible. The day the current live-in carer arrived she was met by an ambulance crew and immediately appraised herself of the situation and got 'stuck in'. She took time to get to know Mum and her ways as well as her needs making Mum feel like a friend rather than her charge. They quickly developed a rapport with the carer lifting her spirits when she is low - like dancing and singing for her, making her laugh. She ensures Mum is always beautifully clean and tidily clean and well-fed. Nothing is ever too much as her safety and well being are of paramount importance to her even though Mum is constantly in and out of bed all night long the carer is there immediately to ensure Mum is safe.

Blue River carers were recommended to me by a friend who had 24/7 care with them. I only needed a few hours a day and had too much trouble with other companies over the years. My experience with Blue River was totally different. From the very first contact with their office, I was impressed by their efficiency and knowledge and for the last 4 years they've never let me down. Carers are very reliable, calm, kind and considerate to me, with a lovely personality and very professional. They help me with everything I need help with and keep my bungalow really clean and tidy, which is important to me. We go out or play Scrabble together, they're keeping me occupied and I am very grateful. My carers are now my family. Thank you enormously.

This company provides caring services to allow my parent to stay in their own home safely. The staff are very amenable, caring and professional. They are very flexible with my parent's needs and can adapt to change. The company provide the same care staff which allows familiarity with my parent. Which is perfect for us for giving the care which my parent requires.

I am happy to say to anyone needing a carer for themselves or a family member, go to Blue River.

Thank you again to the manager and her team.

Blue River have provided live-in Care for my dear Mum since January 2020. From July 2019 she had been in and out of Hospital and in between Hospital stays had spent time in Care. She was in a poor state when I decided to bring her home to her own house with a Full-time Carer and I thank God that I made that decision. I cannot imagine what would have happened if she had stayed where she was, given what has occurred over the last 21 months. She has thrived since through the loving care and attention provided by her Carer. Her carer has always been so supportive and any problems that have arisen have always been dealt with swiftly and without any disruption to Mum. I would say that if you are thinking about Live-in Care for your loved one, but are worried about taking that step don't be! I cannot recommend it enough. Thank you so much to the Blue River Team. It has been a pleasure to know you and to use your Services x

Since we moved Mum's care to Blue River we have seen a drastic improvement in both her care and her mental well-being. The staff cannot do enough to make Mum comfortable and most importantly they treat Mum as a person and not just another visit. Every aspect of the service we have received from Blue River has far exceeded our expectations and I cannot praise them highly enough. Thank you to both Managers for making the move to Blue River both easy and seamless and Mum's carer for being the Angel you are. On behalf of our family, thank you.

My Aunt who is 92 years of age has been receiving home care from Blue River Home Care for 23 months now and we are very pleased with all aspects of the service we have received. No matter what situation we have been faced with we have always received a full and exceedingly helpful and timely response. Lots of extra effort and time has been given without being asked to pay more for the service. I have no hesitation in fully recommending Blue River to anyone. We have always been able to make contact quickly and easily when needed and the standard of the careers is excellent in all respects.

The staff at Blue River have been excellent, and shown true care and dedication to my elderly father, even when he has presented with challenging and difficult behaviour. They have kept me informed and updated, even at weekends and out of office hours, and been responsive and flexible with regard to my father’s evolving care needs.

We have never had to use homecare before for our elderly mother so when we discovered Blue River Home Care we couldn't believe the level of service we were given. Mum is a very proud woman, very anxious and did not want any strangers into her home to provide personal care, however, she can no longer walk and my sister who cares for her 24 hours a day had had no break for over 18 months and they both needed a break from each other! My very first Email to Blue River was responded to almost instantly (A rare thing these days!). The email smiled at me, so welcoming and informative with all the information required and a good website too. Customer service outstanding, thank you. We were able to book at short notice a weekend Career for the following month. Bearing in mind, Mum didn't want to have home care when the carer arrived she was soon put at ease with how caring and friendly she is. Mum soon made a friend and already asked if we take a break again could it be that carer.

Blue River Home Care has been very professional in the care they have provided. Staff turn up when booked, collect and give medication as required, showing care and consideration to our Mum. We are very pleased she is being so well looked after and her home environment well maintained. A super service.

Very professional and caring who not only looked after my mother, they also contacted the doctor's surgery on a regular basis in connection with the issue of repeat prescriptions and visits from nurses. They would accommodate any requests to change the time of their visits to attend to my mother's needs.