Blue River Home Care & Live in Care

I have been using Blue River for the past year, since I was discharged from the NHS to receive home care. I was given a list of possible providers and, having spoken to several, I chose Blue River. I’ve never regretted my choice! I have been impressed with the professionalism of all of the team - the manager and office staff, and especially the carers themselves. They are all pleasant, friendly, helpful and knowledgeable and I look forward to their visits. My condition is being well looked after, and I am very happy with my treatment, I would recommend them to anyone in need of carer support.

Blue River were so easy to deal with when it came to sorting out live-in homecare, at pace, to allow hospital discharge to happen. They understood the situation so clearly, and found a carer who could start within hours. Plus they were prepared to work with other agencies to ensure the best person-centric care. Impressed.

Due to this company and its wonderful carers, my mum has been able to stay in her own home. I have been very happy with the care, respect, kindness and commitment the staff have shown her over the last three years. Nothing is too much trouble for them and they help in any way they can. I would recommend this company to anyone who needs care, they are very professional and sympathetic. Thank you.

My experience with Blue River Home Care who looked after my mum whilst she stayed with me recently has been brilliant. Starting with the manager, who is extremely helpful and kind to the lovely carer who took care of Mum with great kindness and respect. I was able to arrange care for my mum with the minimum of fuss and nothing is too much trouble. I would highly recommend Blue River to anyone needing care.

Due to my dad's condition, nearly 4 years ago, he was in the hospital, it was decided due to his Dementia 24/7 care was needed. He didn't want to go into a home, he knew his own home. We were recommended to contact Blue River via an NHS nurse, they felt the agency could cope with dad's condition. Another problem was Dad's religion and he couldn't have a female living under his roof, unless he was married to them. It was not straightforward. Speaking to the manager and explaining all the foibles that were needed for his care, she found a carer that has got him into a routine, and his food intake has improved, he is enjoying his food now. In order to bring this review to a close, the Blue River manager has understood the client, his condition and his religion and supplied a brilliant carer for my dad. So if you have a relative that needs that extra part with their care. Contact the manager at Blue River - they do not treat their patients as a number they treat them with dignity, respect and care.

We would be happy to recommend them to anyone looking for live-in care.

When mum needed more care in the home six months ago, to enable her to stay as independent as possible for as long as possible, I had a hard job finding a care company to accommodate. Blue River Home Care provided our perfect solution. Sadly Mum has now passed but the service provided by Blue River Home Care and her primary carer, over the last six months, was irreplaceable. The care and attention shown to Mum's own ways and needs went far and beyond the call of duty and I believe, created a special bond. So much attention to making her feel as comfortable as possible, whilst giving her some friendly company and understanding was so precious. Mum never wanted to be in a care home and she got her final wish because of Blue River and their care. Thank you to everyone at Blue River Home Care, especially her primary carer!

My mother started using Blue River Care two years ago, since then the carers have been excellent. In the beginning, she was a little bit easier to care for, but as her Parkinsons got more problematic, they were still very attentive and caring. During the last two months when her health deteriorated, everything was still being done to help my mum feel comfortable in her own home and the care was excellent and they liaised with me accordingly. I and my family want to thank everyone for all their help and compassion towards my mother.

When my mother's health took a serious turn in December 2020, I was met with calm and reassurance when Blue River answered my phone call for help. The company were able to act immediately, and live-in care was provided that same day. The office and I worked together for a year to ensure my mother's health and happiness. Blue River are passionate about my mother's well-being and also support me in any way that they can.

The manager has provided excellent service and made sure that my mother always had good care. The carers have been friendly, kind and helped keep my mother in her own home for as long as possible. We have really appreciated this.

They have provided an excellent and professional service and maintain their high standards throughout. Mum's carer is an exceptional carer, extremely reliable, has a big joyous personality, interacts and chats effortlessly throughout her stay, which uplifts my mum's spirits. Faced with many challenges, she has proved to be professional, shown my mum care and respect and most of all maintained my mum's dignity. I’m also reassured that every time I phone, someone always answers the phone promptly and deals with my enquiry effectively. I would highly praise Mum's carer and the manager for their dedication and commitment to the well-being of my mother.

I can't thank them enough xx

Needed a night carer for my 88-year-old sister-in-law for end of life care. Obviously, this was a very stressful time but Blue River we’re amazing. The very compassionate and lovely staff both in the office and in the home. The male carer was very respectful to an elderly lady in the house on her own with a strange man. They quickly became friends and we were so grateful that she had him there with her in her last moments. Although we only used their services for a short while, I would definitely recommend them to anyone. A credit to the profession. Xx

Blue River Home Care have a caring attitude looking after my father's needs. Ten months ago, they took over from another care provider we had lots of issues with, and the difference was clear from day one. My father's carer is a true professional at making sure he is well, his health is monitored, and all his support is tailored to his needs. Also, his carer and the office are very good at informing us of any concerns they have with my father's health. We are very happy that have found them and would not hesitate to recommend the company to everyone looking for care.

This company has exceeded my expectations. I started with Blue River care 2 years ago following a fall and Hospital discharge. They arranged two carers at each visit 4 times a day every day and all that time they’ve kept me Covid safe. I was in a very difficult situation, recovering from a broken hip but they have spent a great deal of time and effort to make what was a challenging case a very stress-free and enjoyable experience. No matter the challenges of Covid pandemic, the carers have been fantastic with excellent support from the care managers and office team. Communication with the office is outstanding. I cannot recommend them any higher.

A great service, we needed a live-in carer for my dad when my mum went into hospital. We were put in touch with Home Care who were able to provide a carer at short notice. They were efficient prompt and thorough in their responses and found a suitable carer straight away. The carer was kind and supportive of our mum and fitted in really well to her routine. We would recommend the company and would use them again should the need arise.

From the moment our mother's carer arrived mum was very happy with her. Mum has dementia and it has been a difficult time for her and us all, having several carer's over months and years from other companies. Mother's carer lives -in, and this not only offers us constant reassurance that she is being well looked after but supports her being able to still live an independent life in her own home. Not only does the carer treat mum with dignity, in relation to her personal care and general wellbeing, she keeps the house spotless and entertains mum, and makes her laugh! We are so lucky to have her, as family members we all have a very good relationship with her too. She is very professional, trustworthy and a ray of sunshine to have around! I also want to thank the Manager of Blue River too. She is extremely warm, caring and professional. Nothing is too much trouble and she has a good team around her. I would not hesitate to highly recommend this caring and professional company.

I am extremely pleased with Blue River. I have complex care needs and need 24 / 7 care which the company has been providing to me for the last 2 years. The office and carers have gone far and beyond to ensure continuity of care and to ensure I am safe, well looked after and have a good quality of life. They are professional and caring, they monitor my health and take me to various hospitals to attend appointments, they do everything efficiently and in a way that matters to me. I am very lucky with my care company and would highly recommend it.

Thanks again

I cannot thank the manager and staff of Blue River enough for the fantastic care provided to our mother. The manager has gone out of her way to ensure continuity and suitability of care and to support the carer in every way possible. The day the current live-in carer arrived she was met by an ambulance crew and immediately appraised herself of the situation and got 'stuck in'. She took time to get to know Mum and her ways as well as her needs making Mum feel like a friend rather than her charge. They quickly developed a rapport with the carer lifting her spirits when she is low - like dancing and singing for her, making her laugh. She ensures Mum is always beautifully clean and tidily clean and well-fed. Nothing is ever too much as her safety and well being are of paramount importance to her even though Mum is constantly in and out of bed all night long the carer is there immediately to ensure Mum is safe.