Blue River Home Care & Live in Care

I cannot fault the attention given to listening to what my mum's needs were when we were putting in place some extra help for her and the manager and her team always responded quickly if ever we wanted to talk to them. The carers were exceptionally friendly, kind and patient with mum. In particular, when mum was very poorly one day I will never forget the tenderness, gentleness and skill with which she was spoken to and cared for - much more than just 'providing a service'. Thank you.

Very welcoming, courteous always, kind, helpful and efficient.

We called on this care company to assist my relative for four hours daily to deal with dressing and preparing lunch. Although he is not an easy person to deal with the carers had great patience in dealing with his moods. Over the following three to four months his health and mental capacity deteriorated. During that time he was having increased care including a live in carer. The owners and all the carers without exception showed compassion, skill and patience dealing with increased dementia. They could not have been more devoted to his wellbeing if he had been one of their family. When he was finally admitted to hospital and subsequently a care home, with reluctance we dispensed with their services. We have no hesitation whatsoever in recommending this company to anyone who requires personal care.

They have shown compassion and patience through good and bad times. They addressed his needs with kindness keeping his dignity at all times. Thank you so very much, you are all first class.

I suffer from recurring depressive episodes which can affect my attitude to hygiene. I also have arthritis. They help me to wash and dress myself. They also prepare my breakfast - otherwise, I would not bother. Very friendly, helpful and positive.

Great help to my mum who recently suffered a major stroke. The manager and her staff have been a great help and my mum's recovery has been great, from the support I have received from Blue River staff and management.

Blue River Home Care took over from another agency who were not acceptable to our family and immediately, the difference was clear. Blue River were very enthusiastic in caring for my mother and spared no effort in seeing to it that Mum was comfortable and cleaned and nourished. Verbal interaction was always very friendly in tone and Mum's health improved considerably during the period she was cared for by Blue River.

The expertise of the manager was, without doubt, exceptional as was the contribution from all her carers.

I have no hesitation in recommending Blue River Home Care. For me, they have set the standard.

This company is the real thing. Care with a capital C. Great to know such people exist. What a difference they make!

My father has complex care needs and we have had many agencies in the past over the years. It never worked with any of the many companies we used privately and through the council. Blue River Home Care was recommended to us by a friend and we are so grateful for appointing them as they are like no any other. The owner does more and beyond what one would expect from her. She's part of our life now and her team is just unbelievably well suited for my dad's needs personality and challenges. The whole family and Dad cannot thank Blue River Home Care enough.

This is a care provider who, as a whole group are now like kin and members of the client's own family. Mum, who is in palliative care and also has vascular dementia, is unswervingly provided with respect and loving care. The agency's two competent and loving carers are each like a carer, nurse, companion, daughter, sister, mother and friend, all rolled into one! If this is what care services are about then no one could wish for more professionalism, attention, high-quality service and compassion than what is provided. No chore is left undone in the home making life easier for us from cleaning to the required care suitable for our mum's needs. The group gained the trust of the whole family in the shortest time possible. The care provided is meticulously monitored, co-ordinated and supervised by the director most efficiently. Challenges are resolved on the spot. Family are kept informed, made to feel really happy and content with every aspect of mum's care and safety both night and day.

As well as cleaning they have been there for me every step of the way and I can't thank them enough. They represent me with social services and arrange everything for me. I receive calls and visits from the office daily to ensure I am happy and safe. The carer comes out and cleans to perfection. There have never been any problems, the care group is excellent.

We used Blue River to provide cover whilst my mother's live-in carer was having time off. The agency's carer most certainly lived up to that title. She is extremely competent, professional, friendly....and caring! She went out of her way to be a true companion to my mother - who, along with being afflicted by vascular dementia, has very limited movement in terms of standing and walking. The carer was fully adept at handling her straight from the start. My mother clearly appreciated all the attention she received over the day and night and told the carer she would really miss her - and it's not often that she pays compliments!

Blue River Home Care has been looking after my father for the last two months. It has been a truly life-changing experience for the whole family. Caring, highly competent staff and strong management who would do everything to help you. Extremely happy indeed.

We cannot recommend them any higher and we are happy to support them with spreading the word about the compassionate care they provide.

I am a client of Blue River Home Care and although I am new to their service, I am very impressed with the level of professionalism, the staff and management have exuded. Very well pleased.

The service I have been given is excellent. The staff are very friendly and trustworthy. They have helped me so much while they have been here. I would highly recommend their services. The standard of their cleaning is very good. They have been very sociable too.

I was very impressed with Blue River. The owner was extremely knowledgeable and professional and guided us through the steps needed to help. It’s refreshing to see someone dedicated to helping others and putting their interests first at all times.

I would not hesitate to recommend her!

I have found this agency to be more helpful than any other I have come in contact with. Someone from Blue River Home Care came with me to Epping hospital to meet my 95-year-old mother so they could find out her needs before starting to care for her. 3 hours they spent with my mother and me, helping me talk to the OT lady and anyone else she thought I needed to talk to, I can't thank her enough for all her free help. I feel my mother will be safe with Blue River Home Care.

The manager calls me regularly to check if I'm happy. I had the supervisors visiting and asking lots of questions. I cannot recommend Blue River Home Care company any higher. Without my carers, I wouldn't be able to stay at home and do what I want to do.

Overall, I woukd recomend this agency to most friends!