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Alina Homecare Banbury

Office 312, Beaumont House, Beaumont Road, Banbury, Oxfordshire OX16 1RH
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Alina Homecare Banbury logo
Alina Homecare Banbury, Banbury
Alina Homecare Banbury, Banbury
Alina Homecare Banbury, Banbury

Alina Homecare Banbury provides high-quality home care services to those in the Banbury area who wish to remain living independently at home for as long as possible.

Alina covers Banbury, Bloxham, Brackley, Cropredy, Deddington, Drayton, Great Bourton, Hanwell, Little Bourton, Middleton Cheney & Wroxton.

The branch team have decades of experience in the area of home care and domiciliary care, and staff benefit from the guidance of such an experienced leader.

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Care Provided by Alina Homecare Banbury

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices

We pride ourselves on providing excellent quality Home Care at competitive prices.

The cost of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from 30 minute visits to 24 hour Live-in Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.

Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.

We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.

We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.

Your home. Your care. Your choice.

Contact Alina Homecare Banbury to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)

Good to Know

Group/Owner

Person in charge

  • Susan Bayliss (Registered Manager)

Alina Homecare Banbury Reviews (47)

9.1

Alina Homecare Banbury has a Review Score of 9.1 (9.089) out of 10, based on 9 reviews in the last 2 years. Over all time Alina Homecare Banbury has 47 reviews.

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Review from P B (Client / Service User) published on 23 December 2025 Submitted via Postal Card
Overall Experience
I am very pleased with my team of carers.

They are very kind, caring and understanding and look after me very well.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for your review it was very kind of you. We are pleased to hear that the care is going very well for you.

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Review from W J (Client / Service User) published on 12 November 2025 Submitted via Postal Card
Overall Experience

I am visited weekly by a carer for dressings on my legs. The carer is always on time and well presented. She talks to me and asks if I have any other problems that she can help me with.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for your review I am so pleased to hear that you are happy with the service that you receive from Alina Homecare.

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Review from P H (Son of Client) published on 10 November 2025 Submitted via Postal Card
Overall Experience
Alina Homecare look after my father, who is 98 years old. They are very friendly and provide excellent support in all aspects of Dad's wellbeing and health.

A very well-organised company with a good backup structure to enable continuous support.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for the review, we are enjoying looking after your father he always puts a smile on our faces.

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Review from D F (Client / Service User) published on 27 October 2025 Submitted via Postal Card
Overall Experience

Very good.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for your review, the carers enjoy there visits with you.

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Review from Y N (Daughter of Client) published on 27 October 2025 Submitted via Postal Card
Overall Experience

My mother had carers visit 4 times daily. They arrived on time and would stay longer than the planned visit when necessary. Generally, my mother enjoyed these visits as they gave her an opportunity to chat with them as well as appreciate the care given. Some would even sort out her knitting problems!

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for the review and it was always a pleasure to visit your mother and spend time with her.

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Review from Christine M (Daughter of Client) published on 30 September 2025 Submitted via Postal Card
Overall Experience

The care mum was given was very good. The carers treated her with respect and were always happy to help her.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for giving us a review. It was always a pleasure to visit your mum, all the carers loved going and enjoying there time with her during her visits.

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Review from K A (Client / Service User) published on 15 August 2025 Submitted via Postal Card
Overall Experience

My regular cleaning support lady is very good. She is very polite and friendly with me and she does her job very well.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for the review, I am pleased to hear that you are happy with the carer and that everything is going well.

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Review from June H (Wife of Client) published on 7 April 2025 Submitted via Postal Card
Overall Experience

Not used for very long but pleased with service up to now. Always polite and friendly and get on with job efficiently.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you for the review, I am pleased to hear that you are happy with the service that you are receiving from Alina Homecare.

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Review from A P (Daughter of Client) published on 6 March 2025 Submitted via Postal Card
Overall Experience

Alina Home Care ladies looked after my mum for 3 1/2 years they are like family, until January 2025 when mum got ill and passed away. I just wanted to say a massive thank you to all at Aline in Banbury for taking such good care of mum. You are all amazing and do a brilliant job "don't change anything" mum loved all! she even told you. Very well done ladies for being the caring bunch you are.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for the kind review that you gave the carers of Alina Homecare. It was such an honour to look after your mum as every time we walked in we would get a warm welcome and a smile. Please don't be a stranger you are always welcome to pop in for a coffee and a chat.

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Review from Kim K (Daughter of Client) published on 24 January 2024 Submitted via Website
Overall Experience
I would just like to let everyone know that Alina Homecare are excellent at managing and executing the best care anyone could dream of.
My mother began her journey with Alina having a 1 hour a week companion call as through the Covid years she got very lonely and confused. At that time another care company were providing 3 visits a day to feed Mum at breakfast dinner and evening meal.
As Mum's health deteriorated and she needed extra personal care, the other care company pulled out. We were devastated at the looming prospect of Mum having to go into a home which she always maintained she did not want to do.
Alina Homecare took on the extra visits and nursed Mum until the day she sadly passed away on January the 10th 2024.
All of the carers and the management team went over and beyond the call of duty to ensure Mum's care was delivered with the utmost compassion and dignified manner.

Top marks for this incredible care company.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for this lovely review that you have given us, it was a pleasure to have looked after your mum and be able to allow her to remain at home. Your mum will be sadly missed by us all.

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Review from Angela H (Daughter of Client) published on 18 January 2024 Submitted via Website
Overall Experience

Alina Homecare agency looked after our mother during the last weeks of her life. They provided a well-organised and efficient service that was combined with kindness, compassion and respect for our mum. All the staff were well trained in all aspects of care, including appropriate approaches/management of Mum's dementia needs. They maintained a professional approach and also gave the family a lot of support at a very difficult time. I cannot praise the staff including the carers and managers enough. They made a real difference and enabled us to keep Mum at home which is where she wanted to be. Massive shout out to Alina Homecare.

Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury

Thank you very much for the review and all the kind words you have said about the carers and about the care that your mum received from Alina Homecare. Your mum was a lovely lady and all the carers enjoyed seeing your mum when they did her call.

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Review from J H (Wife of Client) published on 17 January 2024 Submitted via Postal Card
Overall Experience

Carers are really good and I am pleased with the care my husband has received.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for your review, I am pleased to hear that you are happy with the care that Alina Homecare is providing your husband with.

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Review from Sandra G (Daughter of Client) published on 7 November 2023 Submitted via Website
Overall Experience
Alina care we have had for a long time and are absolutely amazing. They provide a very high level of care, are well-trained and are able to be professional, caring and kind at all times. Nothing is too much trouble for them, and this is reflected across the board. Office staff are so welcoming and helpful and are supportive not only to the clients but to all family members. They are so understanding. I would recommend Alina's care to anyone with any healthcare needs. They are highly trained and seem to manage in any situation

10 out of 10... a huge many thanks, and may it continue.

Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury

Thank you so much for this hugely positive review; we are truly delighted you find our whole team so professional and caring. We are so pleased to be able to support your family - your kind words will be shared with our carers and office teams.

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Review from Hilary A (Power of Attorney of Client) published on 17 October 2023 Submitted via Website
Overall Experience

We have been very pleased with Alina Homecare. We had to set up care for my cousin at short notice in August, and Alina had it all sorted in less than a week. The manager was excellent when she visited my cousin and went beyond what we expected when she spotted that a smoke alarm needed fitting. She arranged it with the Fire Service and even made sure she was present when it was done. The carers are very good, and my cousin enjoys their visits. This is all a great relief as we live a long way away!

Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury

Thank you very much for the lovely review that you have sent. I am so pleased that the care which your cousin is receiving is working well and that she looks forward to the carers visiting her.

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Review from Wendy A (Daughter of Client) published on 22 July 2023 Submitted via Website
Overall Experience

I am really happy with the care that my mum is receiving from Alina Homecare. My mum has dementia and she has 2 visits a day for 6 days and 3 visits for 1 day and the carers are always so lovely with her. They manage to help her and understand her idiosyncrasies with never-failing good humour. I really do appreciate everything they do that is enabling Mum to stay at home. The office is very responsive if I ever need to change a time or day or if Mum has a favourite carer, they will do their best to accommodate us. Definitely recommend.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for the review, I am pleased to hear that the care we are providing for your mum is working well. I know from the feedback that I get from the carers, is they all very much enjoy going to visit your mum and spending time with her, it is a joy to be looking after your mum.

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Review from B D (Son of Client) published on 22 June 2023 Submitted via Postal Card
Overall Experience

All the carers are so caring and calm caring for Mum. Nothing is too much for them.

Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury

Thank you very much for giving us a lovely review. It is a pleasure for us to provide the care to your mother.

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Review from Clare N (Daughter of Client) published on 17 May 2023 Submitted via Website
Overall Experience

We are very pleased with the care our mother receives twice a day supporting her in getting up and dressed and then getting ready for bed. They chat with Mum and are very friendly and supportive. The manager is always happy to accommodate us if we have to change the times due to appointments. They always check my dad is ok also when they visit. The app is a fantastic addition especially for myself and my sister as we live abroad.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for giving us a review, it is lovely to hear that you are pleased with the care that we are providing your mum and also it is good to hear that you are finding the app useful.

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Review from James S (Son of Client) published on 16 May 2023 Submitted via Website
Overall Experience
I cannot speak highly enough of the team at Alina Homecare. Quite simply Alina Homecare has provided a first-class, life-saving service to my mother. As I do not live in the UK I came to rely heavily on Alina Homecare to provide support and care for my mother, and they did not disappoint. Always going that extra mile, always being available, always ready to listen.

Thank you to everyone in the Alina Homecare team!

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you very much for leaving a review, it is so nice to hear that the care and support we are providing is to a high standard. All the carers that take part in caring for your mother look forward to visiting her.

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Review from N H (Wife of Client) published on 13 April 2023 Submitted via Postal Card
Overall Experience

The care is excellent for my husband. Rita is very pleasant, helpful and understanding and very good at her job.

Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury

Thank you for sending in a review for Alina, I am pleased to read that the relationship between your husband and carer is working well and you describe the care he is receiving as excellent.

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Review from R B (Client / Service User) published on 16 March 2023 Submitted via Postal Card
Overall Experience

I expect good time keeping, I prepare the area ready for the carer's arrival and it impacts on my day if the carer is late. The care is working as I requested it.

Reply from Jane Hunnable, Customer Marketing Manager at Alina Homecare Banbury

Our Banbury team were so pleased when you told them how delighted you were with our carers and their good timekeeping as this is important to you. Thank you for confirming this in your review. We will share your positive feedback with our carers.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Tuesday 24 Jun 2025Alina Homecare has for the fifth consecutive year, been recognised with a ‘Top 20 Home Care Group National Award for 2025’ by leading UK Home Care review website, homecare.co.uk. These...
  • Posted: Tuesday 25 Jun 2024Alina Homecare has for the fourth consecutive year, been recognised with a ‘Top 20 Home Care Group’ National Award for 2024 by leading UK Home Care review website, homecare.co.uk. These...

Awards / Recognitions (7)

  • Recipient: Alina HomecareDate: Friday 30 May 2025
  • Recipient: Alina HomecareDate: Friday 31 May 2024
  • Recipient: Alina HomecareDate: Wednesday 31 May 2023

Meet the Team (1)

Susan Job Title: Registered Manager Joined: 2022
Susan

Susan has a wealth of experience in the care sector. Her amazing Team are committed to delivering the very highest standards of compassionate care to people with a wide range of needs, in a friendly and approachable way.

Frequently Asked Questions about Alina Homecare Banbury

How many Carers does Alina Homecare Banbury employ?

Alina Homecare Banbury employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Banbury to verify any information. View our terms and conditions. Alina Homecare Banbury has an Enhanced Service - more info.