At Alcester Home Care, we understand that choosing care for yourself or a loved one is one of the most important decisions you’ll ever make. That’s why we’re committed to complete transparency when it comes to our fees—everything is clearly explained from the start, with no hidden extras, no small print, and no unexpected charges. What you see is exactly what you get: exceptional care delivered with honesty and integrity.
We believe the quality of care is directly linked to the time we spend with our clients. That’s why our 1-hour visit option has been designed to offer more than just essential assistance—it’s an opportunity for meaningful interaction, companionship, and attentive, unhurried care. From helping with personal routines to preparing meals, supporting mobility, or simply sharing a friendly conversation over a cup of tea, our carers have the time to do things properly.
Longer visits also mean more can be achieved in one go, reducing the need for frequent shorter visits. This makes our service not only more effective in meeting individual needs but also more cost-efficient over time. It’s a practical way to ensure consistent, high-quality support without compromising on value.
At Alcester Home Care, we don’t just provide care—we enrich lives, nurture independence, and bring peace of mind to families.
Invest in care that truly makes a difference.
These prices are only a guideline, please contact Alcester Home Care to find out the exact price for your requirements.
Alcester Home Care has a Review Score of 9.8 (9.799) out of 10, based on 26 reviews in the last 2 years. Over all time Alcester Home Care has 65 reviews.
Review from Jane W (Daughter of Client) published on 3 March 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
Many thanks for your kind words and positive feedback on our services. It is a pleasure offering care and support to your mum, we really do appreciate your feedback. Kind regards, Alcester Home Care.
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Review from Lynn (Daughter of Client) published on 3 March 2022
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Reply from Abbey Caseley, Consultant at Alcester Home Care
It has been a great pleasure supporting your mum, we want to thank you for your kind words and positive feedback on our services. We wish you and your family all the very best for the future.
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Review from Andy W (Son of Client) published on 3 March 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
Hi, it is an absolute pleasure being able to support your mum, it is also great to hear that we are also enabling you to have peace of mind that your mum is well. We understand the concerns and worries families can have when not living nearby their loved ones. We appreciate your kind words and positive feedback on our services. Kind regards, Alcester Home Care.
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Review from Linda H (Daughter of Client) published on 4 March 2021
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Reply from Liz Ballinger, Consultant at Alcester Home Care
Thank you so much for the positive feedback about the service we delivered to your Mother. It was lovely to support her and see her improve during her time with us, our team will miss her very much.
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Review from Chris H (Son of Client) published on 7 January 2021
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Reply from Liz Ballinger, Care Coordinator at Alcester Home Care
Thank you for your kind words, we are always keen to listen to our clients and their family members and appreciate you taking the time to do this review.
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Review from M M (Client) assisted by family/friend published on 28 August 2020
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Reply from Maggie Krzeminska, Branch Manager at Alcester Home Care
Thank you for your kind words, we are always keen to listen to our clients and appreciate you taking the time to do this review.
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Review from G L (Wife of Client) published on 12 August 2020
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Reply from Maggie Krzeminska, Branch Manager at Alcester Home Care
Thank you for your kind words, we are always keen to listen to our clients and appreciate you taking the time to do this review.
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Review from Christopher W (Client) published on 10 August 2020
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Reply from Maggie Krzeminska, Branch Manager at Alcester Home Care
Thank you for your kind words, we are always keen to listen to our clients and appreciate you taking the time to do this review.
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Review from M H (Client) published on 10 August 2020
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Reply from Maggie Krzeminska, Branch Manager at Alcester Home Care
Thank you for taking the time to review our service and your kind words - we really appreciate it.
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Review from A H (Client) assisted by family/friend published on 6 August 2020
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Reply from Maggie Krzeminska, Branch Manager at Alcester Home Care
Thank you for your kind words, we are always keen to listen to our clients and appreciate you taking the time to do this review.
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Review from Thomas L (Client) assisted by family/friend published on 3 August 2020
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Reply from Maggie Krzeminska, Branch Manager at Alcester Home Care
Thank you for taking the time to review our service and your kind words - we really appreciate it.
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Review from S H (Granddaughter of Client) published on 1 July 2020
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Reply from Liz Ballinger, Care Co-ordinator at Alcester Home Care
Thank you for your review, we wish you all the very best for the future.
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Review from C B (Daughter-in-law of Client) published on 24 June 2020
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Reply from Liz Ballinger, Care Coorindator at Alcester Home Care
Thank you for your kind review of our services; it is a pleasure being able to provide support for your mother-in-law.
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Review from Louise S (Daughter of Client) published on 15 June 2020
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Reply from Liz Ballinger, Care Coordinator at Alcester Home Care
Thank you for your review, it really has been a pleasure meeting and supporting your mom, thank you.
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Review from Frances B (Wife of Client) published on 13 April 2020
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Reply from Liz Ballinger, Care Co ordinator at Alcester Home Care
Thank you for the review!
It was a pleasure to support both you and your husband, and help to build his strength to enable him to regain his independence.
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Review from Thomas L (Client) assisted by family/friend published on 9 April 2020
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Review from Cynthia D (Daughter of Client) published on 17 March 2020
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Reply from Tom Wallis, Director at Alcester Home Care
Thank you so much. This truly warms our hearts and is the reason we exist. We will let the team know - they will be thrilled.
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Review from Helen D (Daughter of Client) published on 2 May 2019
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Reply from Kaye Bristow at Alcester Home Care
Hi
Thank you so much for taking the time to review us - We really appreciate it.
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Review from Susan H (Niece of Client) published on 14 February 2019
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Reply from Kaye Bristow at Alcester Home Care
Thank you so much for taking the time to review our agency, it was a real pleasure looking after your aunt.
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Review from Mandy R (Daughter of Client) published on 13 February 2019
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Reply from Kaye Bristow at Alcester Home Care
Thank you for taking the time to review our service and your kind words - we really appreciate it.
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The Review Score of 9.8 (9.799) out of 10 for Alcester Home Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.799 for Alcester Home Care is calculated as follows: ( (126 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.799
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcester Home Care is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Feb 2019
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Job Title: Home Care Manager
Joined: 2018
Hi
My name is Liz and I am the manager of Alcester Home Care.
I am a dedicated home care manager with over 10 years of experience in ensuring the well-being and comfort of our clients.
I am deeply passionate about caregiving and committed to enhancing the quality of life for our clients.
It is important to me that all our clients receive the high standard of care that they deserve.
I am proud of the team of quality carers that we have.
By working closely with our team, we can provide comprehensive and personalised care to our clients.
Job Title: Deputy Manager
Joined: 2021
Richard has been an integral part of the team for 3 years now.
Richard's background before becoming part of the team, was a specialist in care for individuals who have an acquired brain injury.
He ensured a team of support workers delivered person-centred support enabling the individual to live independently.
Following this he was a manager for a care home caring for individuals with complex mental health conditions, ensuring they lead a quality of life in a safe environment.
Job Title: Field Care Supervisor
Joined: 2020
Teri is our dedicated Field Care Supervisor and is responsible for assessing our client's needs, ensuring our care is delivered to the highest standards, and personalised to each individual.
She has an extensive care background and this shows when reviewing our client's needs, ensuring that the care we deliver fully meets their requirements.
Job Title: Senior Carer & Training Ambassador
Joined: 2018
'I started working for Alcester Home Care at the time I was caring for my terminally ill Dad.
I honestly had never considered a career in caring, having only been a carer to my Dad.
Previously I had worked at Dogs Trust, so I went from caring for dogs to caring for people.
I was asked to come and have an informal chat and see if it was right for me, I felt the role was right for me and was offered a job.
Since that first day, I’ve never looked back!
I absolutely love my job at Alcester Home Care and get great satisfaction in knowing I’ve helped someone and made their day a little bit easier for them.
I love listening to the life stories of those I help support.
There’s nothing better than putting a smile on someone’s face each day. Whether that’s providing company for them, singing whilst doing the washing up or going for a walk with them and their dog.
Alcester Home Care has provided me with all the support and training I needed and has offered great opportunities to further my career with them
Being a parent of a young child, I can fit my work around my child’s school needs
My colleagues are very supportive and are always there to help.
Job Title: Personal Care Assistant
Joined: 2019
I have worked in the Care industry for over 10 years.
I have always felt something was missing, so off went for an interview At Alcester Home Care....
Alcester Home Care sounded like just the company I wanted to work for. They carried out my interview, I loved their work ethic and felt excited about what was to come.
Alcester Home Care ticked all the boxes
Person Centred Care.......This is what I felt was lacking at the previous home care providers I had worked for.
I left the interview on a high and have never looked back since....
Integrity, trust and honest relationships are at the heart of everything we do!!
I LOVE helping people
It is an honour to assist our clients remain in their own homes. We support people in need and in turn helping to make their lives that little bit easier. To know we make a difference gives a real sense of achievement
There are not many positions that make you feel that way. It is so fascinating to listen to them and hear about their lives and stories. We build relationships with them, and their family.
If I can make them smile and laugh on my visits then it makes it all worthwhile. Having an awe-inspiring team around me makes a huge difference too.
We also have such a supportive Management team and are always there to help. We all help each other and we all genuinely care!!
That is what makes Alcester Home Care such a special place to work for
Sara x
Job Title: Personal Care Assistant
Joined: 2019
Hi there,
My name is Debbie and I thought I would share with you all the reasons why I LOVE being A Homecare Provider...
I have been in the Care Industry for around 15 years and to be honest, I cannot ever see me ever doing anything else.
Our Team is hands down the BEST group of people I Have EVER had the honour to work alongside.
I feel so privileged to have found such an OUTSTANDING Home Care Provider
I love being introduced to new environments and meeting new people as this is where I feel I flourish
Perhaps the most commonly talked about benefit of a career in care is how fulfilling it is for me this is definitely true.
Every day, you’re helping someone in need and making their lives that little bit easier in their own homes.
Knowing that YOU make a difference to their day provides a REAL sense of achievement. This is so difficult to experience in any other working role. Additionally, I build real relationships with clients, not to mention their family and friends. It’s that personal connection that makes care work so unique.
#lovemyjob
Job Title: Carer
Joined: 2022
Hi
My name is Becky and I am a homecare provider. I have worked in care for just over a year now and I can honestly say I LOVE my job. I love helping people, caring, building relationships with clients and their families and most importantly making a difference in people’s lives.
I also love working for Alcester Home Care as the team is amazing, management is supportive and they listen to not only the client's needs but employees too.
Job Title: Carer
Joined: 2023
I started Alcester Home Care in November 2023, I have previously worked for another home care company in the local area but wanted a new challenge where I am more involved in supporting clients within their home and able to spend quality time with them. In my previous role, I supported clients within their homes with personal care and administering medication.
At Alcester Home Care I am also carrying out these duties but able to assist clients with a range of other duties within their home and have the opportunity of being able to take clients out to visit places or assist with shopping, providing companionship. I enjoy working for a company where all the staff really support each other and are all committed to providing the best support to our clients.
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