Alcester Home Care

Great Alne Park, Great Alne, Alcester, B49 6HS
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9.9 66 Reviews
  • Alcester Home Care, Alcester
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Care Provided by Alcester Home Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £29.40 – £38.85

At Alcester Home Care, we understand that choosing care for yourself or a loved one is one of the most important decisions you’ll ever make. That’s why we’re committed to complete transparency when it comes to our fees—everything is clearly explained from the start, with no hidden extras, no small print, and no unexpected charges. What you see is exactly what you get: exceptional care delivered with honesty and integrity.


We believe the quality of care is directly linked to the time we spend with our clients. That’s why our 1-hour visit option has been designed to offer more than just essential assistance—it’s an opportunity for meaningful interaction, companionship, and attentive, unhurried care. From helping with personal routines to preparing meals, supporting mobility, or simply sharing a friendly conversation over a cup of tea, our carers have the time to do things properly.


Longer visits also mean more can be achieved in one go, reducing the need for frequent shorter visits. This makes our service not only more effective in meeting individual needs but also more cost-efficient over time. It’s a practical way to ensure consistent, high-quality support without compromising on value.


At Alcester Home Care, we don’t just provide care—we enrich lives, nurture independence, and bring peace of mind to families.


Invest in care that truly makes a difference.

These prices are only a guideline, please contact Alcester Home Care to find out the exact price for your requirements.

Contact Alcester Home Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Alcester Home Care to get a personalised quote.

Good to Know

Owner

  • Alcester Home Care Agency Ltd
  • Privately Owned

Person in Charge

  • Andrew Wallis (Registered Manager)
Are you the Owner/Manager of Alcester Home Care? View your Advertising Options

Alcester Home Care Reviews (66)

9.9

Alcester Home Care has a Review Score of 9.9 (9.855) out of 10, based on 21 reviews in the last 2 years.
Over all time Alcester Home Care has 66 reviews.

Overall Experience
  • 60
  • 6
  • 0
  • 0
  • 0
Date Published
  • 66
  • 1
  • 6
  • 21
  • 45
Reviewer Connection to Alcester Home Care
  • 21
  • 16
  • 12
  • 7
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from Mandy R (Daughter of Client) published on 13 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely impressed with the whole service.
From setting up the care package when they both came out to meet my parents on a Sunday, they listened to what my dad needed, to be totally honest, it took a lot of pressure off us as a family.
From there they arranged the OT, the physio, my dad's
regular home blood tests, right to the Dr. coming out to meet them.
I have met a couple of the carers who look after my dad and I cannot praise them enough. Both my parents talk about whose been and the chats they have with them, it doesn't seem like a client and carer conversation.
Speaking for my family and my parents, if you are looking for an agency to look after a relative you could not get better than this Dr. lead service.
Reply from Kaye Bristow at Alcester Home CareThank you for taking the time to review our service and your kind words - we really appreciate it.
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  • Treated with Dignity
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Review from Kathryn C (Daughter of Client) published on 8 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely competent caring and flexible staff. Provided much-valued care and support not only to my father but also to me. Sadly only used their services for a short time before my father died, but in that time he was given exceptional care by all. Highly recommended.
Reply from Kaye Bristow at Alcester Home CareMany thanks for taking the time to review our service - We really appreciate it.
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Review from Anita B (Daughter of Client) published on 8 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Trusting someone to look after your loved one is difficult, but the management and staff at Alcester Home Care Agency made the decision a whole lot easier. From first contact, they were professional and accommodating. We received an initial visit quickly after I made an enquiry, and the management and
staff we attentive, listened to both our concerns and requirements and we felt reassured they could provide the care Mum needed. Mum has bonded well with the ladies who visit and she has gone from being slightly scared and apprehensive to truly looking forward to their visit. We quickly increased the once a week visit to four days a week. If I have any concerns or specific things I would like any of the girls to do, I find they are all very accommodating with any slight issues being quickly and efficiently resolved. The care has made a massive difference to my Mum and her confidence and given me such peace of mind. Their support and care is truly important to us. Keep up the good work and thank you.
Reply from Kaye Bristow at Alcester Home CareThank you for your kind words, we are always keen to listen to our clients and appreciate you taking the time to do this review.
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Review from P B (Mother of Client) published on 8 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer who works with our severe SEN son is excellent. She took time to get to know him and his needs and has developed an exceptional relationship with him. She has become like an extended member of the family. The agency are easy to deal with and there is always someone able to help with any questions
or short notice requests. I can’t recommend them, or our superstar carer, highly enough.
Reply from Kaye Bristow at Alcester Home CareThank you for taking the time to review us - Our carer really does enjoy spending time with him
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Review from Nick B (Son of Client) published on 6 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care services are well run and efficient with very friendly staff. They are very flexible on numbers of visits and times and respond quickly to requests for ad-hoc extra services. I’ve been very impressed with this service and I know Mom is at ease with the carers that come to see her.
Reply from Kaye Bristow at Alcester Home CareThank you very much for taking the time to review us - We appreciate it.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alexander H (Client) published on 18 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
For anyone who is thinking of using Alcester Home Care Agency, I can highly recommend these wonderful, radiant, beams of sunshine who will brighten up your day. Excellent healthcare by genuine, caring, loving people, I can't praise them enough. You won't be disappointed.
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  • Treated with Dignity
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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Alcester Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Alcester Home Care is calculated as follows: ( (109 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 124 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Alcester Home Care is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Oct 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcester Home Care to verify any information. View our terms and conditions. Alcester Home Care has an Basic Service - more info.