It's a very personal service, almost like family.J S(Daughter of Client/Service User)
the carers were excellent, thorough, supportive, and very kind to my mother and she loved them allLinda C(Daughter of Client/Service User)
It's a very personal service, almost like family.J S(Daughter of Client/Service User)
the carers were excellent, thorough, supportive, and very kind to my mother and she loved them allLinda C(Daughter of Client/Service User)
A1 Care is a trusted provider of specialist Domiciliary and Live-in Care services, helping adults of all ages live safely and independently at home. With a strong reputation for quality and value, A1 Care offers tailored support—short-term, long-term, or 24-hour live-in care.
Its mission is to enhance quality of life through person-centred care that promotes independence, dignity, and wellbeing. This is delivered by professionals who share strong values and a lasting...
A1 Care is a trusted provider of specialist Domiciliary and Live-in Care services, helping adults of all ages live safely and independently at home. With a strong reputation for quality and value, A1 Care offers tailored support—short-term, long-term, or 24-hour live-in care.
Its mission is to enhance quality of life through person-centred care that promotes independence, dignity, and wellbeing. This is delivered by professionals who share strong values and a lasting commitment to excellence.
A1 Care works closely with individuals and families to create personalised support plans. The service includes rehabilitation for those recovering from strokes or brain injuries, aiding confidence, mobility, and daily function.
Before care begins, clients receive a no-obligation consultation. An experienced assessor discusses needs, outcomes, and quality assurance, ensuring full transparency.
With over 10 years’ experience, A1 Care’s management leads a well-trained, supervised team committed to respectful, reliable care.
A1 Care (BCP, Dorset & Hampshire) has a Review Score of 9.9 (9.942) out of 10, based on 23 reviews in the last 2 years. Over all time A1 Care (BCP, Dorset & Hampshire) has 81 reviews.
Reviewer Connection to A1 Care (BCP, Dorset & Hampshire)
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Showing 81 reviews matching selected criteria
Review from L B (Wife of Client) published on 29 August 2026 Submitted via Postal Card•
Overall Experience
I am very happy with the care given to Kevin. He is treated with respect and enjoys a chat.
I am very happy with the care given to Kevin. He is treated with respect and enjoys a chat.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you very much for your kind feedback. We are pleased to hear that you are happy with the care Kevin receives and that he is treated with respect and dignity. It is also lovely to know that he enjoys chatting with the carers. We will share your positive feedback with the care team.
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Review from Nigel B (Husband of Client) published on 24 April 2026 Submitted via Postal Card•
Overall Experience
I cannot recommend A1 care enough. From the very first interaction, their team showed genuine kindness and compassion, treating not just the client, but the entire family with warmth and respect. Most importantly, they have consistently upheld the dignity of my wife, ensuring care is delivered with...
I cannot recommend A1 care enough. From the very first interaction, their team showed genuine kindness and compassion, treating not just the client, but the entire family with warmth and respect. Most importantly, they have consistently upheld the dignity of my wife, ensuring care is delivered with sensitivity, respect and empathy. From the carers to the office, they demonstrate a remarkable level of understanding, always taking the time to listen and adapt their care to individual needs.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you very much for your lovely feedback. Your words mean so much to all of us at A1 Care. We are truly pleased to hear that you and your family have felt supported, listened to, and treated with warmth and respect throughout your journey with us.
Most importantly, it is wonderful to know...
Thank you very much for your lovely feedback. Your words mean so much to all of us at A1 Care. We are truly pleased to hear that you and your family have felt supported, listened to, and treated with warmth and respect throughout your journey with us. Most importantly, it is wonderful to know that your wife's dignity has been upheld and that her care has been delivered with the sensitivity, empathy, and understanding she deserves. This is exactly the standard of care we always strive to provide.
Thank you once again for placing your trust in us and for your heartfelt recommendation. We will make sure your kind comments are passed on to the carers and office team.
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Review from Sylvia P (Client / Service User) published on 24 April 2026 Submitted via Postal Card•
Overall Experience
My husband has had care until A1 for approx 4 weeks and we are over the moon with the care he has received. All A1 Carers are so professional & with a very caring attitude. Nothing is too much trouble. We especially like that A1 provide timetables and photgraphs of the carers each week. They are...
My husband has had care until A1 for approx 4 weeks and we are over the moon with the care he has received. All A1 Carers are so professional & with a very caring attitude. Nothing is too much trouble. We especially like that A1 provide timetables and photgraphs of the carers each week. They are always very punctual, so we know exactly when they will be arriving.
I am also receiving care now with showering and making my bed. A1 made sure I received the care I needed directly after my husband, so it has worked out brilliantly. Thank you for an extra service.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for your lovely feedback. We are truly grateful for your kind words.
It means a great deal to hear that both you and your husband have been happy with the care and support provided by our team. We are especially pleased to know that the weekly timetables and carer photographs...
Thank you so much for your lovely feedback. We are truly grateful for your kind words.
It means a great deal to hear that both you and your husband have been happy with the care and support provided by our team. We are especially pleased to know that the weekly timetables and carer photographs have helped give you reassurance and consistency.
Our aim is always to provide professional, compassionate, and reliable care, so it is wonderful to hear that this has made a positive difference to you both.
Thank you again for taking the time to share your experience and for trusting A1 Care to support you.
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Review from Tanya P (Daughter of Client) published on 31 March 2026 Submitted via Postal Card•
Overall Experience
We have been very happy with the care we receive. We have only female carers as requested. They are always as prompt as possible. The carers are polite, friendly, and really look after my mother. They are always gentle and patient with her. On the rare occasions I need to contact the office, the...
We have been very happy with the care we receive. We have only female carers as requested. They are always as prompt as possible. The carers are polite, friendly, and really look after my mother. They are always gentle and patient with her. On the rare occasions I need to contact the office, the staff are efficient and sort out any issues I have. The issues are not about the staff, more about contacting help in other areas ie. equipment etc. I am very glad we were signposted to AI.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for taking the time to share your experience with us.
We are truly pleased to hear that you and your mother have been happy with the care provided. It is especially reassuring to know that our team has been able to accommodate your preference for female carers and that they are...
Thank you so much for taking the time to share your experience with us.
We are truly pleased to hear that you and your mother have been happy with the care provided. It is especially reassuring to know that our team has been able to accommodate your preference for female carers and that they are delivering care in a prompt, polite, and compassionate manner. Your kind words about their patience and gentle approach mean a great deal to us, as these are core values we strive to uphold every day.
We are also glad to hear that our office team has been responsive and efficient when you have needed support. We appreciate your understanding regarding the challenges sometimes faced when coordinating with external services such as equipment providers-this is an area where processes can occasionally fall outside of our direct control, but please be assured we will always do our best to support and guide you wherever possible.
Thank you once again for your trust in A1 Care.
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Review from C J (Daughter of Client) published on 18 March 2026 Submitted via Postal Card•
Overall Experience
A1 Care has looked after my father (and also my mother until 2022) for nearly five years. It provides the break cover for the day carer (2 hours a day, every day). A1 provides an excellent service, it responds well to the requirements to ensure a good fit of carer with the clients/users. It also...
A1 Care has looked after my father (and also my mother until 2022) for nearly five years. It provides the break cover for the day carer (2 hours a day, every day). A1 provides an excellent service, it responds well to the requirements to ensure a good fit of carer with the clients/users. It also responds really well to both changing and challenging circumstances. The carers are superb, and in particular, the main carer. They are diligent, very capable, professional, patient and kind. It is A1 in the name and A1 in care provision.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you very much for your kind words and for taking the time to share your experience.
It has been a privilege for A1 Care to support both your father and your mother over the past five years. Building a consistent and trusting relationship with the people we support and their families is...
Thank you very much for your kind words and for taking the time to share your experience.
It has been a privilege for A1 Care to support both your father and your mother over the past five years. Building a consistent and trusting relationship with the people we support and their families is very important to us, so it means a great deal to hear that you feel the service has provided the right support and flexibility when circumstances have changed.
Your feedback about our carers, and especially the recognition of the main carer's dedication, professionalism, patience and kindness, is truly appreciated. We will be sure to pass your comments on to the team, as they take great pride in delivering compassionate and reliable care every day.
Thank you again for placing your trust in A1 Care. It is an honor to be able to support your family.
Mark, Business Development Manager
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Review from A K (Client / Service User) published on 10 March 2026 Submitted via Postal Card•
Overall Experience
I was most happy with one of the carers, she has been one of two carers who have been caring for me for many weeks now and I cannot speak too highly of her abilities, including tasks as cooking and cleaning. There has been illness in the home which has meant a little extra help from her which she...
I was most happy with one of the carers, she has been one of two carers who have been caring for me for many weeks now and I cannot speak too highly of her abilities, including tasks as cooking and cleaning. There has been illness in the home which has meant a little extra help from her which she she took to with willing hands. In fact walking is too much for this elderly, lively lady. We all get on well in the household which is a great bonus. She understands my problem with waiting and needs things back to me. She is certainly a most dignified person and we in the house cannot speak too highly of her.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you very much for taking the time to share such kind and thoughtful feedback. It truly means a great deal to us.
We are delighted to hear how pleased you have been with the support provided and that your carer has made such a positive difference in your home. Your comments about her...
Thank you very much for taking the time to share such kind and thoughtful feedback. It truly means a great deal to us.
We are delighted to hear how pleased you have been with the support provided and that your carer has made such a positive difference in your home. Your comments about her kindness, dignity, and willingness to go the extra mile-especially during a time when additional support was needed due to illness-are wonderful to hear.
At A1 Care, we place great importance on matching carers who not only provide practical support such as cooking, cleaning, and daily assistance, but who also bring warmth, respect, and reliability into the home. It is lovely to know that the relationship within the household feels comfortable and supportive for everyone involved.
We will be sure to pass on your kind words to the carer, as feedback like this is incredibly encouraging and means a lot to our team.
Mark, Business Development Manager.
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Review from C M (Wife of Client) published on 9 March 2026 Submitted via Postal Card•
Overall Experience
Really great support for my husband, to remember to take his medication 7 days a week. They treat him with dignity always, whilst allowing me to have some daily respite (less things to remember). Carers are consistent, so you always know who is on what day. Any changes to this, we always get an...
Really great support for my husband, to remember to take his medication 7 days a week. They treat him with dignity always, whilst allowing me to have some daily respite (less things to remember). Carers are consistent, so you always know who is on what day. Any changes to this, we always get an email. Great company, lovely carers, and great value.
↩Reply from Ami hobday, Director of Operations at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for taking the time to leave such a lovely review. It truly means a lot to our team.
We're really pleased to hear that the support has helped your husband with his medication routine while also giving you some well-deserved daily respite. Supporting both the person receiving...
Thank you so much for taking the time to leave such a lovely review. It truly means a lot to our team.
We're really pleased to hear that the support has helped your husband with his medication routine while also giving you some well-deserved daily respite. Supporting both the person receiving care and their family is incredibly important to us, so it's wonderful to know this has made a positive difference.
Consistency, dignity and clear communication are things we work very hard to maintain, so your comments about our carers and the regular updates you receive are very appreciated and will be shared with the team.
Thank you again for your kind words and for trusting A1 Care to support your husband.
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Review from V F (Mother of Client) published on 4 March 2026 Submitted via Postal Card•
Overall Experience
The care provided by A1 care for my young person is impeccable. Staff are always kind, fun, friendly and supportive of my young persons well being. I couldn't ask for a better team.
The care provided by A1 care for my young person is impeccable. Staff are always kind, fun, friendly and supportive of my young persons well being. I couldn't ask for a better team.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for your kind words and thoughtful feedback. It truly means the world to us to hear that you're happy with the care provided by A1 Care.
We're so pleased to know that our team has made such a positive impact and that you feel supported. Providing kind, fun, and compassionate...
Thank you so much for your kind words and thoughtful feedback. It truly means the world to us to hear that you're happy with the care provided by A1 Care.
We're so pleased to know that our team has made such a positive impact and that you feel supported. Providing kind, fun, and compassionate care is at the heart of everything we do, and it's wonderful to hear that this has been reflected in your young person's experience.
Your trust and appreciation motivate us to continue delivering the highest standard of care every day. Thank you again for taking the time to share your experience - it's a privilege to support your family.
Kind regards, Mark Piper
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Review from K B (Son of Client) published on 4 March 2026 Submitted via Postal Card•
Overall Experience
Great service.
Great service.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you for your positive feedback. We're very pleased to hear that you consider the service to be great.
Our team works hard to ensure that everyone receives reliable, compassionate, and high-quality support, so it's wonderful to know that this has been your experience. Feedback like yours is...
Thank you for your positive feedback. We're very pleased to hear that you consider the service to be great.
Our team works hard to ensure that everyone receives reliable, compassionate, and high-quality support, so it's wonderful to know that this has been your experience. Feedback like yours is incredibly encouraging and motivates us to continue delivering the best possible service.
If there is ever anything more we can do to support you, please don't hesitate to let us know. We truly value your trust and confidence in our team.
Kind regards, Mark Piper
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Review from A H (Client / Service User) published on 4 March 2026 Submitted via Postal Card•
Overall Experience
I'm very happy with the service I'm getting.
I'm very happy with the service I'm getting.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you very much for taking the time to share your feedback. We are truly delighted to hear that you are happy with the service you are receiving.
Providing high-quality care and support is at the heart of everything we do, and it is incredibly rewarding for our team to know that their...
Thank you very much for taking the time to share your feedback. We are truly delighted to hear that you are happy with the service you are receiving.
Providing high-quality care and support is at the heart of everything we do, and it is incredibly rewarding for our team to know that their dedication and commitment are making a positive difference. Your comments will be shared with the staff involved, as recognition like this means a great deal to them and reinforces the importance of the work they do each day.
We remain committed to maintaining the highest standards and continuously improving our services wherever possible. Should you ever have any suggestions, questions, or additional feedback, please do not hesitate to reach out - we always welcome the opportunity to listen and enhance our service further.
Thank you again for your kind words and continued trust in us.
Kind regards, Mark
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Review from Katie G (Daughter of Client) published on 27 February 2026 Submitted via Website•
Overall Experience
I have been extremely happy with the care A1 have provided for my mother. Kind, compassionate and professional. Mum feels reassured and looks forward to their visit, she feels seen, listened to and treated with dignity. A weight has been lifted from us as a family knowing A1 are calling in, always...
I have been extremely happy with the care A1 have provided for my mother. Kind, compassionate and professional. Mum feels reassured and looks forward to their visit, she feels seen, listened to and treated with dignity. A weight has been lifted from us as a family knowing A1 are calling in, always reliable.
↩Reply from Ami hobday, Director of Operations at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for your kind words. It truly means the world to us to know your mum feels reassured, listened to and treated with the dignity she deserves. That is exactly what we strive for every single day.
We understand how important it is for families to feel confident and at ease, and we...
Thank you so much for your kind words. It truly means the world to us to know your mum feels reassured, listened to and treated with the dignity she deserves. That is exactly what we strive for every single day. We understand how important it is for families to feel confident and at ease, and we are so pleased that our reliability and compassionate approach has lifted a weight from you all. Supporting both our clients and their families is at the heart of what we do.
Thank you for trusting A1 Care with your mum's care.
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Review from Nigel J (Client / Service User) published on 25 February 2026 Submitted via Postal Card•
Overall Experience
I am very happy with my care and the staff. The quality of care and staff is very outstanding. I'm very happy with everything.
I am very happy with my care and the staff. The quality of care and staff is very outstanding. I'm very happy with everything.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are so happy with your care and with our team. It is wonderful to know that the quality of support you are receiving is meeting your expectations.
Our staff work hard to provide compassionate,...
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are so happy with your care and with our team. It is wonderful to know that the quality of support you are receiving is meeting your expectations.
Our staff work hard to provide compassionate, respectful and person-centred care, and your kind comments mean a great deal to everyone involved. I will be sure to share your feedback with the team, as they will be proud to hear it.
Thank you again for your trust and for allowing us to support you.
Kind regards, Mark
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Review from Kevin B (Client / Service User) published on 20 February 2026 Submitted via Postal Card•
Overall Experience
The service for January has been good. Thank you.
The service for January has been good. Thank you.
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Review from Jillian T (Wife of Client) published on 6 October 2025 Submitted via Postal Card•
Overall Experience
The carers were amazing. When I got home from hospital myself there was already someone looking after my husband. They have helped us in every way, both with our personal care and some administration, always with good humour + patience. They have even offered help over and above what we had...
The carers were amazing. When I got home from hospital myself there was already someone looking after my husband. They have helped us in every way, both with our personal care and some administration, always with good humour + patience. They have even offered help over and above what we had expected. They have come on time and we have not needed to worry about anything except getting better!
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you for taking the time to share your kind feedback. We are very pleased to hear that our care team has provided the support and reassurance you and your husband needed following your return from hospital. Our priority is always to deliver reliable, person-centred care with professionalism,...
Thank you for taking the time to share your kind feedback. We are very pleased to hear that our care team has provided the support and reassurance you and your husband needed following your return from hospital. Our priority is always to deliver reliable, person-centred care with professionalism, compassion, and respect. It is rewarding to know that our carers' dedication and punctuality have helped ease your recovery process. We will ensure your appreciation is shared with the team.
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Review from P K (Husband of Client) published on 11 August 2025 Submitted via Postal Card•
Overall Experience
A1 Care staff are very efficient and friendly. They know how to treat their clients, especially my wife, with care and dignity.
A1 Care staff are very efficient and friendly. They know how to treat their clients, especially my wife, with care and dignity.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for your feedback. It's wonderful to hear that our team has made a positive impact and that your wife is receiving the care and dignity she deserves. Providing compassionate, respectful care...
Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for your feedback. It's wonderful to hear that our team has made a positive impact and that your wife is receiving the care and dignity she deserves. Providing compassionate, respectful care is at the heart of what we do, and your appreciation means a great deal to all of us. Thank you again for your trust and support. Warm regards, The A1 Care Team
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Review from P W (Client / Service User) published on 7 August 2025 Submitted via Postal Card•
Overall Experience
A1 Care are very efficient, caring, all the carers are brilliant, showing compassion and are very professional.
A1 Care are very efficient, caring, all the carers are brilliant, showing compassion and are very professional.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for your lovely feedback! We're delighted to hear that you've had such a positive experience with A1 Care. Our team works hard to provide not only professional support but also compassionate, person-centred care - and it means a great deal to know that's been reflected in your...
Thank you so much for your lovely feedback! We're delighted to hear that you've had such a positive experience with A1 Care. Our team works hard to provide not only professional support but also compassionate, person-centred care - and it means a great deal to know that's been reflected in your experience. We'll be sure to share your kind words with our carers, they'll be thrilled to hear them. Thank you again for your trust and support! Warm regards, The A1 Care Team
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Review from Heather E (Daughter of Client) published on 1 August 2025 Submitted via Website•
Overall Experience
I can't thank A 1 enough for the care they provide for my Dad. He has become friends with a number of his carers who go out of their way to chat with him; even singing duets sometimes, dancing and brightening his day. They are reliable, hard working with no complaint and will often go over and...
I can't thank A 1 enough for the care they provide for my Dad. He has become friends with a number of his carers who go out of their way to chat with him; even singing duets sometimes, dancing and brightening his day. They are reliable, hard working with no complaint and will often go over and above in their duties. My dad has been having A 1 care for nearly four years now and we and my dad are so grateful for the care they give on a daily basis.
↩Reply from Mark Piper, Business Development Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for your kind words and heartfelt feedback. It truly means the world to us to hear how much our team's support has meant to your dad and to your family-over the past four years. We're especially touched to know that the carers have formed genuine connections with him, bringing joy...
Thank you so much for your kind words and heartfelt feedback. It truly means the world to us to hear how much our team's support has meant to your dad and to your family-over the past four years. We're especially touched to know that the carers have formed genuine connections with him, bringing joy through conversations, music, and companionship. At A1, we take great pride in going the extra mile, and it's wonderful to know that their dedication, reliability, and kindness have made such a positive impact. Please do pass on our warm regards to your dad-we're so grateful to be part of his care journey. Thank you again for your trust and continued support. Warm wishes, The A1 Care Team
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Review from Claire L (Goddaughter of Client) published on 18 June 2025 Submitted via Website•
Overall Experience
A1 Care DORCHESTER have been caring for my Godfather - I have been very impressed with their hard work and enthusiasm.
The carers who visit him, shows compassion and care , even in difficult circumstances, and on the tough days. Communication, is excellent and the team uses common sense, and...
A1 Care DORCHESTER have been caring for my Godfather - I have been very impressed with their hard work and enthusiasm. The carers who visit him, shows compassion and care , even in difficult circumstances, and on the tough days. Communication, is excellent and the team uses common sense, and practical skills to improve my elderly Godfather's quality of life . The carers are always professional and work to a high standards.
Many Thanks to everyone at A1
↩Reply from Sergiu Calauz, CEO at A1 Care (BCP, Dorset & Hampshire)
Dear Claire,Thank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear how much of a difference our Dorchester team has made in your Godfather's life. It means a lot to us to know that our carers' compassion, professionalism, and dedication...
Dear Claire,Thank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear how much of a difference our Dorchester team has made in your Godfather's life. It means a lot to us to know that our carers' compassion, professionalism, and dedication have been recognised and appreciated.Your feedback about the care, communication, and the positive impact on your Godfather's quality of life is truly appreciated, as it reflects the values we strive to uphold every day. We're so pleased to be part of supporting your Godfather's wellbeing, and your kind words inspire us to keep improving and delivering the highest standards of care.Warm Regards, A1 Care Team
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Review from Lorraine D (Daughter of Client) published on 27 May 2025 Submitted via Postal Card•
Overall Experience
My mum and dad were very well looked after by all the staff. I was very anxious about having care for my parents but A1 Care made the whole experience so easy. The staff were all very kind and respectful, even when things were difficult - we also had lots of humerous moments Many thanks to everyone...
My mum and dad were very well looked after by all the staff. I was very anxious about having care for my parents but A1 Care made the whole experience so easy. The staff were all very kind and respectful, even when things were difficult - we also had lots of humerous moments Many thanks to everyone at A1 staff and management for their care and kindness.
↩Reply from Ami hobday, Director of Operations at A1 Care (BCP, Dorset & Hampshire)
Thank you so much for your kind review. Our goal is always to provide exceptional care, and we remain committed to going the extra mile to support you and your family in the comfort of your home. We truly value all feedback and appreciate you taking the time to share your experience.
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Review from T C (Client / Service User) published on 28 January 2025 Submitted via Postal Card•
Overall Experience
My carers are brilliant, they do anything I ask them to do including chatting to me as I don't often see many people during the day.
My carers are brilliant, they do anything I ask them to do including chatting to me as I don't often see many people during the day.
↩Reply from Phil Maher, HR & Marketing Manager at A1 Care (BCP, Dorset & Hampshire)
Thank you for your wonderful review. It is our aim to ensure you receive first class care, and will continue to go above and beyond to support you and your family within your own home. We appreciate all feedback.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2021
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (5)
News
24 Jun 2025
Today, members of our team had the privilege of attending the #VirtualDementiaTour training, thanks to the wonderful collaboration between the Dorset Care Association and the Maiden Castle team. This powerful,...
24 Jun 2025
Recent news article via The Bournemouth and Dorset Echo: A Dorset care provider has been named among the best in the South West. A1 Care, which operates in Bournemouth, Christchurch,...
23 Jun 2025
YOU’RE INVITED – Let’s Make a Difference Over a Cuppa! A1 Care Dorchester is proud to host the “Time for a Cuppa” 2025 tea party in support of Dementia UK...
There are no accreditations posted yet for A1 Care (BCP, Dorset & Hampshire).
Meet the Team (5)
Ami HobdayJob Title Director of OperationsJoined 2024
I am a passionate and dedicated professional with a strong work ethic. I pride myself on my excellent communication skills and empathetic approach to...
I am a passionate and dedicated professional with a strong work ethic. I pride myself on my excellent communication skills and empathetic approach to my role. My extensive experience in the healthcare industry has equipped me with invaluable skills and knowledge.
I love my role because it allows me to make a meaningful difference in people’s lives. Being able to support and care for individuals in their time of need is incredibly rewarding. Knowing that I can bring comfort, improve their quality of life, and see the positive impact I have on their well-being fills me with immense satisfaction.
I am committed to maintaining high standards and quality in everything I do. I am open-minded, enjoy new challenges, and always take the time to support those who need me. I have successfully worked in various settings, including residential, domiciliary, complex care, live-in, extra care, and reablement, for the UK's largest care provider and other organisations.
“Caring for others is the ultimate form of kindness.”
Mark PiperJob Title Business DeveloperJoined 2025
As a Business Developer at A1 Care, I am committed to fostering meaningful growth by identifying new opportunities to support private clients and by...
As a Business Developer at A1 Care, I am committed to fostering meaningful growth by identifying new opportunities to support private clients and by building trusted, lasting relationships within our community.
In close collaboration with our dedicated care team and management, I work to promote our services, expand our local presence, and ensure more individuals and families receive the high-quality, compassionate care they deserve. Beyond business development, I take pride in giving back to the community through local initiatives, charitable partnerships, and incentive programs that reflect our values of kindness, inclusion, and social responsibility.
Every step I take is grounded in a shared purpose: to enhance lives, uplift our community, and contribute to the long-term success and heart of A1 Care.
Sorina PuscasJob Title Registered Manager
I am a dedicated and talented professional, with suitable qualifications, skills and experience, acting as a new Registered Manager.
With an...
I am a dedicated and talented professional, with suitable qualifications, skills and experience, acting as a new Registered Manager.
With an extensive experience of over 8 years of working with vulnerable adults, and people with special needs, including mental and physical disabilities, I take pride and joy in being dedicated to delivering a bespoke home care service, looking to continuously improve the service provided to all our service users and to facilitate the ideal work environment for our amazing employees through effective leadership and motivate the team I am working with.
In the past 4 years, I have been in a managerial position within A1 Care. I am very proud to say that this is the first workplace with real progression opportunities. Here I received full support for my professional growth, the trust I received as well as my skills and being valued as an employee have contributed to fulfilling my dream of becoming a Registered Manager.
Veronica De CrescenzoJob Title Welfare Manager
I moved over to England from Italy. I started my career in the catering industry to help improve my English which helped me immensely.
I then felt...
I moved over to England from Italy. I started my career in the catering industry to help improve my English which helped me immensely.
I then felt confident to further develop my skills and branch out into the care industry. I became a care support worker over 16 years ago, which I thoroughly enjoyed. Whilst in this position, I completed my NVQ level 3.
I was promoted to senior carer in a different company. I then completed my team leader NVQ and care certificate assessors’ award. I was responsible for conducting reviews, spot checks and assessing new carers care certificates, including observations. Also, addressing and issues with the client care plans.
It was within this role I developed my managerial skills and established a natural talent. I assisted with developing an effective induction program which helped ensure the professional development of each employee.
I worked closely with social workers, occupational therapists, council brokerage teams and other health care professionals. I had a proven ability to monitor and review care packages.
When I joined A1 Care I was employed as a Care Certificate Assessor and supervisor, my role gradually developed to my skills, and I am now the Welfare Manager. I am thrilled in this role as it gives me a happy balance of managing the carers and being in regular contact with our clients.
Csaba GyarfasJob Title Finance Manager
Through my work experience, I have demonstrated maturity, reliability, and a strong ability to inspire those around me. With a solid academic...
Through my work experience, I have demonstrated maturity, reliability, and a strong ability to inspire those around me. With a solid academic background in management and economics, I bring a focused, results-driven approach to every role I undertake.
I have gained professional experience working alongside senior managers to plan and direct operations across various departments, including marketing, sales, customer service, purchasing, merchandising, and human resources. I also managed and established accounts to build a comprehensive understanding of business operations.
I actively contributed to recruitment processes, supporting the management board in interviewing, hiring, and training new employees. I utilised company reports to analyse sales performance, gross profit, and inventory levels. In collaboration with management, I developed and implemented strategies to protect company assets and ensure continued profitability.
I am highly organised and strategic in managing my time, ensuring priorities are handled productively and efficiently. I have maintained strong, positive relationships with both staff and customers across a range of business environments—whether high or low volume, fast or steady-paced.
Due to global changes brought about by the COVID-19 pandemic, I chose to transition into a new industry and joined A1 Care. I began my journey as a care support worker, and from the outset, I recognised that my diverse professional background would not hinder my development. On the contrary, it enabled me to transfer and apply a wide range of valuable skills while achieving a healthier work-life balance.
My professional maturity and reliability allowed me to communicate clearly and effectively with the management board, service users, and colleagues. After completing my three-month probation period—during which I led by example on the front line—I was invited by the board to interview for a new role, and I was offered the position of Finance Administrator.
I proudly accepted the role, which felt like a natural fit. Drawing on both analytical and intuitive skills, I oversaw the financial operations of the business, performed key administrative and clerical tasks, managed organisational accounts, and was responsible for budgeting, payroll, inventory, invoicing, and customer service.
After six months in the role, I began contributing more strategically by identifying and mitigating risks, supporting decision-making, and proposing solutions to the management team.
This track record of strong leadership, interpersonal skills, and effective team management—built on a foundation of trust, integrity, and transparency—ultimately led to my most recent promotion: Finance Manager at A1 Care.
Frequently Asked Questions about A1 Care (BCP, Dorset & Hampshire)
How many Carers does A1 Care (BCP, Dorset & Hampshire) employ?
A1 Care (BCP, Dorset & Hampshire) employs 45 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A1 Care (BCP, Dorset & Hampshire) to verify any information. View our terms and conditions. A1 Care (BCP, Dorset & Hampshire) has an Enhanced Service -what an Enhanced Service includes.
