Exceptional support from an exceptional teamHazel R(Daughter of Client/Service User)

She has gone from strength to strength and SureCare have helpedLynne D(Daughter of Client/Service User)

I love Surecare. The kindness and thoroughness they show in caring for my dad is amazingSarah S(Daughter of Client/Service User)

Exceptional support from an exceptional teamHazel R(Daughter of Client/Service User)

She has gone from strength to strength and SureCare have helpedLynne D(Daughter of Client/Service User)

I love Surecare. The kindness and thoroughness they show in caring for my dad is amazingSarah S(Daughter of Client/Service User)

SureCare Wycombe and Chiltern provides the highest quality homecare services to elderly and vulnerable clients with a service that not only supports them, but also supports their family and friends too.
A fully flexible service is provided, that focuses on an individual's needs. Ranging from a short weekly visit to round-the-clock care; they work in partnership with clients, their carers, their families and supporting health and social care agencies to offer...
Care Provided by SureCare (Wycombe & Chiltern)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29.95
- Weekly Live-in Care Fees: from £1,750
Contact SureCare (Wycombe & Chiltern) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Glynis Mainwaring (Registered Manager)
SureCare (Wycombe & Chiltern) Reviews (35)
Over all time SureCare (Wycombe & Chiltern) has 35 reviews.
Kind and caring support workers, providing prompt, courteous and timely care.
I have been extremely impressed by the care provided by this company. Not only by the carers but by the company itself which has constantly checked with me to make sure that I am happy and content with the care I am receiving. I feel totally confident that they are committed to making my life as good as possible.
I am very happy with my care.
I appreciate we have the same carer every morning who is more than able to cope with my often difficult husband. Our needs at the moment are minimal, but I am happy should they increase, you will help us.
Very satisfactory.
Thank you to all the kind people who support us.
Surecare have been supporting my mum who has complex medical needs. If it was not for their support mum would be surviving in a care home.
Each member of the team has been trained to a very high level, however, they also have the empathy and kindness too!!!! I have quite a few years worth of experience with sourcing of care providers. Many of the agencies have a high staff turn around, Surecare appears to retain their staff therefore not only is the agency superb with their clients they evidently support their staff very well too.
Surecare High Wycombe are most certainly a cut above the other agencies in the area. They listen to their end user and ensure that their needs are well and truly met.
The agency provides to a family the support and reassurances needed.
I cannot fault them.
My mother came home from hospital in a very frail state, and the family were extremely worried about the fact that she lived independently. We recruited the services of SureCare and it has made the whole situation completely manageable. They carry out all of her personal care needs and make sure she is always well fed and watered. She has gone from strength to strength and SureCare have helped to maintain her welfare and dignity. I would thoroughly recommend.
As I'm new to your service just four weeks, I am really impressed by the friendly staff and punctuality. I am well happy with your care.
Highly recommended. Very professional but most importantly very caring and considerate to the client's needs.
I am very happy with my Carers. They are all very helpful and polite.
The care and kindness I have received from the ladies who have visited me, has been quite exceptional. I cannot speak highly enough of them, male Carers included. I would certainly recommend SureCare to everyone.
My nan's carers would say no sorry we can't if your waters not working. They are amazing, I will get a call if they are concerned or they can't find him at home. Which I love as I then know what's going on. To sum up, this care company knows people, their needs and truly do care. So they do exactly what it says on the tin. Thank you so much for your continuing care for my dad. We really appreciate it!
I am very pleased with the service provided by SureCare (Wycombe & Chiltern) for my wife, who is bed-bound and chair-bound. The carers are very professional. friendly and empathetic and I have every confidence in them. They arrive at the planned times, are thorough in their work and are competent in the use of the equipment (bed, hoist and wheelchair). They offer sensible advice and it is clear that my wife is very comfortable with them, as they make her smile and laugh. I feel fortunate that they were recommended to me.
I am very pleased with the service and look forward to their further visits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 January 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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