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SureCare (Wycombe & Chiltern)

Oakridge House, Wellington Road, Cressex Business Park, High Wycombe HP12 3PR
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SureCare (Wycombe & Chiltern) logo
Exceptional support from an exceptional teamHazel R(Daughter of Client/Service User)
SureCare (Wycombe & Chiltern), High Wycombe
She has gone from strength to strength and SureCare have helpedLynne D(Daughter of Client/Service User)
SureCare (Wycombe & Chiltern), High Wycombe
I love Surecare. The kindness and thoroughness they show in caring for my dad is amazingSarah S(Daughter of Client/Service User)
SureCare (Wycombe & Chiltern), High Wycombe

SureCare Wycombe and Chiltern provides the highest quality homecare services to elderly and vulnerable clients with a service that not only supports them, but also supports their family and friends too.

A fully flexible service is provided, that focuses on an individual's needs. Ranging from a short weekly visit to round-the-clock care; they work in partnership with clients, their carers, their families and supporting health and social care agencies to offer...  

Care Provided by SureCare (Wycombe & Chiltern)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29.95
  • Weekly Live-in Care Fees: from £1,750
The price(s) shown are provided by the agency. Contact SureCare (Wycombe & Chiltern) for full pricing details and T&Cs.

Contact SureCare (Wycombe & Chiltern) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Glynis Mainwaring (Registered Manager)

SureCare (Wycombe & Chiltern) Reviews (35)

Over all time SureCare (Wycombe & Chiltern) has 35 reviews.

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Showing 35 reviews matching selected criteria
Review from Paul A (Son-in-law of Client) published on 21 May 2019 Submitted via Website
Overall Experience
Very pleased with the service provided for my mother-in-law.

Kind and caring support workers, providing prompt, courteous and timely care.

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Review from Patricia T (Client / Service User) published on 4 March 2019 Submitted via Website
Overall Experience

I have been extremely impressed by the care provided by this company. Not only by the carers but by the company itself which has constantly checked with me to make sure that I am happy and content with the care I am receiving. I feel totally confident that they are committed to making my life as good as possible.

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Review from J F (Client / Service User) published on 4 March 2019 Submitted via Postal Card
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I am very happy with my care.

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Review from Jean B (Wife of Client) published on 18 February 2019 Submitted via Postal Card
Overall Experience

I appreciate we have the same carer every morning who is more than able to cope with my often difficult husband. Our needs at the moment are minimal, but I am happy should they increase, you will help us.

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Review from Cynthia B (Niece of Client) published on 21 January 2019 Submitted via Postal Card
Overall Experience

Very satisfactory.

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Review from Denise P (Daughter of Client) published on 2 January 2019 Submitted via Website
Overall Experience
Surecare has provided an excellent service. Mum has been treated with dignity and the carers have provided her with the companionship that she needs. Always willing to meet mum's changing needs has helped all of us to continue to look after her at home. I cannot be more grateful to the carers who are always thinking about how to make mum's life a better one. The carers have remained the same, this is so important, we have come to know them as friends and trust them fully.

Thank you to all the kind people who support us.

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Review from Hazel R (Daughter of Client) published on 23 October 2018 Submitted via Website
Overall Experience
Exceptional support from an exceptional team.
Surecare have been supporting my mum who has complex medical needs. If it was not for their support mum would be surviving in a care home.
Each member of the team has been trained to a very high level, however, they also have the empathy and kindness too!!!! I have quite a few years worth of experience with sourcing of care providers. Many of the agencies have a high staff turn around, Surecare appears to retain their staff therefore not only is the agency superb with their clients they evidently support their staff very well too.
Surecare High Wycombe are most certainly a cut above the other agencies in the area. They listen to their end user and ensure that their needs are well and truly met.
The agency provides to a family the support and reassurances needed.

I cannot fault them.

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Review from Lynne D (Daughter of Client) published on 13 August 2018 Submitted via Website
Overall Experience

My mother came home from hospital in a very frail state, and the family were extremely worried about the fact that she lived independently. We recruited the services of SureCare and it has made the whole situation completely manageable. They carry out all of her personal care needs and make sure she is always well fed and watered. She has gone from strength to strength and SureCare have helped to maintain her welfare and dignity. I would thoroughly recommend.

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Review from D W (Client / Service User) published on 9 July 2018 Submitted via Postal Card
Overall Experience

As I'm new to your service just four weeks, I am really impressed by the friendly staff and punctuality. I am well happy with your care.

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Review from P B (Daughter of Client) published on 14 June 2018 Submitted via Postal Card
Overall Experience

Highly recommended. Very professional but most importantly very caring and considerate to the client's needs.

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Review from Georgina H (Client / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

I am very happy with my Carers. They are all very helpful and polite.

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Review from I C (Client / Service User) published on 23 May 2018 Submitted via Postal Card
Overall Experience

The care and kindness I have received from the ladies who have visited me, has been quite exceptional. I cannot speak highly enough of them, male Carers included. I would certainly recommend SureCare to everyone.

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Review from Sarah S (Daughter of Client) published on 26 April 2018 Submitted via Website
Overall Experience
I love Surecare. The kindness and thoroughness they show in caring for my dad is amazing. My nan has used another care provided in the past and this group of carers are so much more professional but easy to talk to and get on with. And the care they give is incredible. My dad's hot water wasn't working so they would boil the kettle to wash him and do his washing up. I mean that is care and dedication!

My nan's carers would say no sorry we can't if your waters not working. They are amazing, I will get a call if they are concerned or they can't find him at home. Which I love as I then know what's going on. To sum up, this care company knows people, their needs and truly do care. So they do exactly what it says on the tin. Thank you so much for your continuing care for my dad. We really appreciate it!

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Review from Gordon C (Husband of Client) published on 12 April 2018 Submitted via Website
Overall Experience

I am very pleased with the service provided by SureCare (Wycombe & Chiltern) for my wife, who is bed-bound and chair-bound. The carers are very professional. friendly and empathetic and I have every confidence in them. They arrive at the planned times, are thorough in their work and are competent in the use of the equipment (bed, hoist and wheelchair). They offer sensible advice and it is clear that my wife is very comfortable with them, as they make her smile and laugh. I feel fortunate that they were recommended to me.

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Review from Dorothy A (Client / Service User) published on 10 March 2018 Submitted via Postal Card
Overall Experience
I was a bit anxious as to who would be my first new carers. All went well as they were very helpful. they helped me with all I needed and ended by asking me if there was anything more I needed. All went very smoothly and they are quick to learn my likes and dislikes.

I am very pleased with the service and look forward to their further visits.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 January 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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