BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Christchurch, Northcourt Road, Abingdon OX14 1PL
Review Us
9.7 48 Reviews
  • BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington), Abingdon
BelleVie Care is dedicated to helping people live their best lives from the comfort of their own homes. They place trusted relationships and people at the centre of everything they do, fostering wellbeing and independence for the people they support. Their exceptional care has not gone unnoticed, earning them the prestigious Overall Best Homecare Provider Grand Prix Award at the 2024 Home Care Awards.

BelleVie offers everything you’d expect from home care and a lot more. They are very used to being described as an in-home support service, made to measure just for you. No matter what level of support is required, they will take care of it! They also provide a flexible monthly membership plan to suit your needs. So, if you’d like help to get your groceries this week, but not next, or you fancied lunch out but the weather has turned, you set the schedule and they will fall in.

Their teams of Wellbeing Support Workers live locally, so they know the area and its amenities, and you get to see the same friendly faces week in, week out. Every member of the team goes above and beyond to build trusted relationships with the people they support, ensuring each individual is in the most capable and safest of hands.

Care Provided by BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Monthly packages are tailored to the needs and aspirations of your loved one. This pricing structure allows Wellbeing Support Workers to focus on building a relationship with your loved one, rather than on the clock.


Please contact us for a no-obligation quotation.

Contact BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Emma Pithers (Wellbeing Support Lead)

BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) Reviews (48)

9.7

BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) has a Review Score of 9.7 (9.742) out of 10, based on 16 reviews in the last 2 years.
Over all time BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) has 48 reviews.

Overall Experience
  • 44
  • 4
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Date Published
  • 48
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  • 16
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Reviewer Connection to BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)
  • 18
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Total of 48, showing 21-40
Review from Jane B (Daughter of Client) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Belle Vie have been caring for my Mum since Jan 2023. We are really happy with the support they provide, which enables Mum to continue living independently. The carers are all really lovely and go out of their way to make sure Mum is happy and well looked after. They are 100% reliable and as we're over
an hour's drive away from Mum, it is reassuring to know they are there for her.
Communication, both with the team and with management is great and the regular updates on the app are really helpful. We are so glad we found Belle Vie and would definitely recommend them.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you so much for taking the time to write such a wonderful review. Its good to know that your Mum is happy but that you are reassured as well. I have shared your review with the support team.
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Review from B B (Daughter of Client) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided by the whole BelleVie team is exceptional, and we feel that our father is happy and safe thanks to his lovely team of carers who are thoughtful and genuinely compassionate. From the administering of medication to stimulating conversation and activities, we feel reassured that our father
is getting the best possible care in his home. Communication with BelleVie is very smooth and efficient, and we appreciate how adaptable the service is, providing friendly and responsive support as the needs of our father develop.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you so much for taking the time to write such a wonderful review. We are so happy that you have peace of mind and that your father is able to live happily at home. I will pass your comments on to the wonderful care team.
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Review from Jillian C (Daughter of Client) published on 1 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
BelleVie have made it possible for my mother to live on her own. She finds her carers sympathetic and helpful and I appreciate the good lines of communication, whether with individual carers or the management team.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you so much for taking the time to leave our well-being support workers such a wonderful review.
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Review from Ann B (Wife of Client) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bellevue has been brilliant with my husband who has a very rare progressive, degenerative disease. His carers are very attentive and caring and patiently listen to him as his voice is slowly going. It is good he only has 3 or 4 different carers, so they can get used to him and his needs and he can get
used to them. He will need carers more often in future as his needs increase, but I know BelleVie will accommodate him.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you so much for taking the time to leave us a review. It's so good to read the difference that our WellBeing Support Workers have made to your husband at such a difficult time. I will pass your kind words on to the team.
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Review from Pam W (Daughter of Client) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
How could I manage without your wonderful team! The care you give to our mother is respectful, kind, professional and very loving. She feels in safe hands and we know that we can rely on the wonderful team to enable Mum to enjoy life still at her great age. You are a team that works with us and Mum.
We know we can rely on you all when we can't be there for her.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you so much for taking the time to leave us a review. I know that all of the team are extremely fond of your mum and love supporting her so that she can live well at home. I will pass your kind comments on to the team.
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Review from Simon W (Son of Client) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a former senior manager in local authority social services, I remember how much time, effort and money we put into trying to deliver an excellent home care service. Giving carers decent terms and conditions of employment, access to training and sufficient time to do the job well and without rushing,
are all critical elements. As a family, we were impressed by BelleVie's commitment to providing these sorts of building blocks for a high quality of service. We have been very pleased with the care BelleVie has provided to my mother, which we feel reflects an approach that is not very common in today's very overstretched and competitive 'market'. It is not the cheapest care around, but I do think it represents value for money for families who are able to pay a little bit extra for a good quality service. In this 'professional care workers' week', I would like to say a big 'thank you' to all of you who do such a vital job with such little formal recognition or financial reward.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you so much for your review. BelleVie are committed to our team's of compassionate, caring Wellbeing Support Workers. They get to know whats important to the wonderful people we support, their interests and what a good day looks like for them, and how we can help to make this possible.

I will pass your wonderful comments onto the team for you.
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Review from Vyvyan S (Husband of Client) published on 13 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife recently died from Leukaemia (AML) after 2-months of support from BelleVie. They were flexible as to the amount of support they provided, as her condition deteriorated. They were particularly empathetic to my wife, as she was determined to die in her own bed at home, which made things more difficult
for them. The care involved working with the Palliative Care Team and the District Nurse. Individuals were willing to spend extra time to help my wife accept her situation and cope with the indignities of the end of life. This individual support was absolutely exceptional and demonstrated the commitment of BelleVie to the very individual care that they can provide.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Many thanks indeed for your very kind words - they mean a great deal to all of us here at BelleVie. It is a privilege to know that our well-being support workers were able to make such a difference at an incredibly difficult time.
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Review from Julie I (Daughter of Client) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have recently started using BelleVie to support my mum. We have been extremely impressed with the service provided and the whole experience. Communication is very good, with messages answered promptly and any changes made with ease. My mum was initially worried about receiving support, but she has
accepted the help quickly and now looks forward to her visits. She has built relationships with the carers that visit and has grown fond of them. They try to ensure that the number of different carers visiting are as small as possible, which my mum is pleased about. The carers that have visited mum are very professional and we are always amazed how much they do in an hour! Due to my mum's increasing needs, we are just in the process of increasing her hours per week and we feel confident that this will be money well spent as the care provided, enables her to cope at home when otherwise she would not.
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Review from Shelley D (Niece of Client) published on 2 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been having support for my uncle and auntie since November 2021, and we all are absolutely delighted with all the girls that give them so much help and conversation. Nothing is ever too much trouble.
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Review from O P (Client) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My connection with BelleVie started in the autumn of 2021 when I could no longer provide adequate care for my aged husband as I had health problems myself. All the carers were wonderfully kind and considerate and even thought of ways of helping us which we hadn't thought of ourselves. After my husband
passed away, I wanted to continue with BelleVie while I was recovering from surgery. Now I'm ready to be independent, and it's definitely been a success story! But it's reassuring to know that I can ask for help again, should the need arise. I feel as if I was saying goodbye to friends.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thanks so much for taking the time to feedback and leave us a review. We try to make our service truly personalised and compassionate and are always open to feedback so we can continually improve our service. I know myself and the team will miss you, but we are so glad that you are back to full health.
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Review from E B (Niece of Client) published on 15 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt lives on her own and has always been very active and independent. She is in her 80s and the Covid pandemic has not been an easy experience for her. All the social events she enjoyed stopped. When I noticed she was having some memory problems and not eating properly I contacted BelleVie.
The staff have been so kind. They have been able to offer a flexible, personalised package of support which has enabled my aunt to stay in her own home. Having worked as a social worker in an older adult team I am very familiar with care organisations. BelleVie is the best I have encountered. I think this is due to the care they take to recruit a high calibre of staff. Their pay structure means that staff are not rushed or overloaded and have time to develop relationships with the people they support. I would highly recommend this organisation.
Reply from Jill Elliott, Wellbeing And Families Communications Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you do much for your kind words. I will pass on your appreciation to our well-being support workers.
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Review from Stephen S (Power of Attorney of Client) published on 1 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
BelleVie has provided daily support to an elderly lady living alone with early-onset dementia for 2-months. She desperately wants to remain in her home and this would not be possible without BelleVie. They have been flexible and understanding and managed a difficult situation in which the lady declines
or does not accept she needs help and does not want strangers in her house, while at the same time her condition and ability to support herself has been deteriorating. We advised against introducing too many different people too quickly and initially this was a problem, but BelleVie have been very patient and responsive and made necessary changes so after only a couple of months the lady has developed trust and confidence in two of the team who she will allow into her house to help her with cooking, eating a meal, cleaning, and driving her to friends. Daily online visit reports and regular email and telephone communication have been excellent enabling any issues to be resolved quickly.
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you for taking the time to write a review for us. Person-centred care, dignity, respect and supporting our clients and their families is very important to us at BelleVie. I will pass your kind words to our well-being support workers.
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Review from Nicola G (Daughter of Client) published on 28 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Incredibly impressed with the quick service. My mother was almost hit by a car before Christmas and needed care. During a period when most other services were closed down, the team got to us, made their assessment and started care before I had to leave. All during the holidays. My mother really appreciates
that the carers are well educated, helpful and mature. Just great service, Thanks
Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you so much for your comments; I know this has been a stressful time for you all. The team really do enjoy supporting your mum to thrive at home. This truly warms our hearts and is the reason we exist. We will let the team know - they will be thrilled.
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Review from Penny M (Daughter of Client) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
BelleVie have been brilliant since I contacted them in April, in carefully assessing what my mother needs, and matching two lovely wellbeing support workers, who she gets on with really well. Who are sensitive to her need for independence as well as support and company.
After they visit she is always
cheerful and energized! She loves hearing about their own lives, and that they help her do gardening.
Communication with Jill at the office is always excellent.
So far our experience has been excellent. We would like more visits, and are waiting for more capacity from Bellevie for this.
Reply from Jill Elliott, Wellbeing And Families Communications Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you very much, Penny, for your kind words, we are looking forward to continuing to support your mother, the Oxford team enjoys their visits!
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Review from Gail (Daughter of Client) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
BelleVie has provided carers to visit Mum twice a week since the beginning of the year, to make her lunch and provide some company. This has been very beneficial, especially during lockdown when Mum has had so much less contact with the outside world. Mum has loved having the company - and someone
to cook eggs for her - and my brother and I have appreciated the feedback on the "Birdie" app. Mum is now moving on to a care home but we'd like to record our heartfelt thanks to all the BelleVie staff who have been involved in her care over the last few months.
Reply from Trudie Fell, Bellevie CEO at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you. The team really enjoyed getting to know your Mum and supporting her at home.
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Review from Steph C (Goddaughter of Client) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My godmother was not keen to have any formal care package and very reluctantly accepted BelleVie coming into her home. Despite her reticence, she was very happy with the BelleVie carers from the beginning. This was a huge relief to us. The carers were kind, compassionate and good company. My godmother
would have needed to have gone into a nursing home if it was not for BelleVie. As a family, we got to know the BelleVie team too and they were individually amazing and made such a difference to my godmother.
Reply from Jill Elliott, Wellbeing And Families Communications Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)Thank you very much, Steph for your kind words, I will pass this onto the care team for you.
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Review from Paula M (Daughter of Client) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed by both the carers and their organisers. Useful information was shared efficiently, and carers showed initiative in finding ways to help a slightly difficult client. Highly recommended.
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Review from Catherine B (Stepdaughter of Client) published on 1 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The BelleVie team has provided us and our relative with amazing support, especially during the COVID lockdown period when we have been unable to visit. They have managed and advised on difficult situations and gone far above and beyond usual care agencies, showing honesty and integrity. We are very
grateful to the care team for their concern and interaction with my step-mother, and with us.
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Review from Emma D (Daughter of Client) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
BelleVie has been brilliant with my dad. They have really worked to make a package that suits him and have been really flexible in altering it when need be. They are very easy to get in touch with. My dad’s key worker has developed a really good relationship with him, which isn’t easy as he is not an
easily impressed man. I would recommend this agency wholeheartedly.
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Review from Jeremy G (Son of Client) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional!


All aspects were good but what deeply impressed me was the professional yet human approach of everyone I came into contact with and willingness to go the extra mile particularly in terms of time.


Provided end of life care for my Mum.


Thank you so much.

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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) is calculated as follows: ( (84 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 95 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (23)

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Meet the Team (14)

Emma

Emma

Job Title: Wellbeing Support Lead Thames Valley Joined: 2019

Emma has always worked in care and has 30 years of experience supporting adults with Learning Disabilities. Emma has 2 grown up children and 2 grandchildren. She plays badminton every week and enjoys baking and watching most sports.

Gemma

Gemma

Job Title: Practice Coach Joined: 2018

Gemma was a support worker for adults with Learning Disabilities for many years and a Teaching Assistant for primary school children with special needs. She really likes spending time with her loved ones, going out for meals, and going to the theatre.

Alice

Alice

Job Title: Wellbeing Support Worker Joined: 2020

Alice loved working in catering, has been an office manager and worked with children and young adults in education. She really enjoys being outside in her garden and the countryside and grew up in Cornwall. Her new hobby is learning about the local history of South Oxfordshire.

Heidi

Heidi

Job Title: Wellbeing Support Worker Joined: 2021

Heidi has been working as a care assistant in the community since 2016. Before that, she qualified as a confectioner from school and after having her children she worked in retail for 14yrs. Heidi loves to keep fit and does a lot of walking with her dog. She loves music and having a good time with friends.

Sheila

Sheila

Job Title: Wellbeing Support Worker Joined: 2024

Sheila has worked as a nurse and within the charity sector. She enjoys spending time with family and walking her two dogs as well as spending time with friends, reading, baking, singing, doing crosswords (as long as they aren't too difficult!).

Maggy

Maggy

Job Title: Wellbeing Support Worker Joined: 2021

Margaret worked in the NHS for more than 18 years before joining Bellevie. Margaret is a keen walker and likes to put on her walking boots whenever she can. She is a member of a local running club and she also goes to a regular Pilates and Yoga class to relax and to recharge her batteries. Her family and friends are very important to her and she loves meeting up with friends for a coffee and a chat.

Billy

Billy

Job Title: Wellbeing Support Worker Joined: 2021

Before joining BelleVie, Billy had previously supported people with Learning Disabilities for 18 years. Billy enjoys watching and playing darts and plays in a division one team, and is an avid Reading FC supporter. Billy enjoys spending time with his grandchildren on his days off.

Musthak

Musthak

Job Title: Wellbeing Support Worker Joined: 2021

Musthak likes spending his spare time fishing and finds it tranquil and peaceful. Musthak loves history which interests him alot and strongly believes there is so much to learn from it. Musthak loves living in such a beautiful city in Oxford which is rich with its history from authors like C,S Lewis to Carol Lewis and Tolkien....to the highest number of prime minister and presidents come out of Oxford.

Tina

Tina

Job Title: Wellbeing Support Worker Joined: 2020

Prior to joining Bellevie, Tina worked as a telesales expert. She likes spending time with her husband and six grandchildren, she also plays darts and enjoys going for walks with her dog.

Emily

Emily

Job Title: Wellbeing Support Worker Joined: 2022

My name is Emily, I have a passion for helping people and always putting a smile on others faces. I love drinking coffee and I used to work in a coffee shop. I’m spontaneous and love going on new adventures. I also have a dog which I adore and I rescued him from Romania!

Jenna

Jenna

Job Title: Wellbeing Support Worker Joined: 2024

My name is Jenna. In my spare time I like reading, going to the gym, and spending time with my best friend and my cats.

Beccy

Beccy

Job Title: Wellbeing Support Worker Joined: 2023

Hey, I am Becky. I enjoy reading, listening to music and keeping fit. I like to walk a lot and do yoga. I have 2 children that keep me busy. Before BelleVie I worked in coffee shops but decided I wanted to do something more rewarding.

Caroline

Caroline

Job Title: Wellbeing Support Worker Joined: 2020

Caroline enjoys working with people, and for many years has supported vulnerable children and families. She likes going out and having fun with family and friends, especially her four grandchildren. She enjoys walking and being outdoors but also reading, cooking and crafts and gardening.

Desiree

Desiree

Job Title: Wellbeing Support Worker Joined: 2024

Hi! I moved to Oxford from West London. I previously worked at Camp Beaumont in Pimlico. I enjoy crocheting, listening to music and travelling.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) to verify any information. View our terms and conditions. BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) has an Enhanced Service - more info.