Home Straight Partnership Ltd

Home Straight have always provided a consistent and personalised level of care to my mum. By getting to know her and her life and history they light up her day by having genuine conversations that without a doubt help with her dementia symptoms. It never feels rushed or 'going through the motions' which is essential to her dignity and feeling of self worth. From a family member's point of view having 100% confidence in the carers is enormously reassuring. The management team are very hands on and easy to access and take the time to get to know the service users and family. Without exception from both carers and management I will always get my calls returned. Great service.

My mother has received care from this business for many years until recently when she has now gone in to a local care home . We have always had the most outstanding care and attention from this company's employees especially my mum's most regular care giver who she and ourselves came to trust implicitly . We cannot thank them enough for the support they gave her and the reassurance it gave us knowing that she was in such safe hands

We would have no hesitation in using Home Straight in the future should the need arise.

A friend recommended Home Straight to us when we asked him about his cleaner. After initial heavy use when my wife came out of hospital, we are now down to a regular twice a week care visit plus weekly cleaner. All carers happy and efficient, prompt (or phone if delayed). Any stand-in carers for those on holiday etc. have been equally good - or even better! My wife and I are happy to welcome these ladies into our home. Contact from Home Straight management has always been helpful and timely. This has continue following the recent change of ownership.

Consistently provide excellent service with helpful, friendly, highly competent service providers. Usually allocate the same home help each week which enables a friendly relationship and a service which meets all the needs and idiosyncrasies' of the recipient.

My Aunt has been very satisfied with HomeStraight and they have provided for all her needs to date and been helpful with Attendance Allowance Paperwork.

She has needed support three days a week and only twice have there been scheduling mishaps. Overalls she has been very pleased.

She( my wife) is lucky to have the same carer on each visit which is a positive thing in encouraging her to progress back to a better place and to hopefully look outward and not as currently inwards.

My Aunt receives excellent care from Home Straight and she is very fond of her regular carer who knows her very well and has built a strong trusting relationship with her. Home Straight give my Aunt the confidence to remain living independently for now and we feel confident that should her needs increase in the future we could add additional calls to give her and I peace of mind that she is safe and well cared for. Thank you.

When my Mum moved to the area two years ago we were very nervous about finding care for her that was as good as she was leaving behind. From the very first telephone conversation with Home Straight it was clear we had nothing to worry about. The service Mum has received has been exemplary and they have gone above and beyond on more than one occasion. Home Straight have provided personal care, cleaning, cooking, the odd bit of shopping, along with a few trips out in the local area. All of this has been done with genuine care, compassion, patience, friendship and plenty of laughs along the way. We have already recommended Home Straight to a friend who is now equally impressed with the help and support their Dad is receiving. My heartfelt thanks go out to every member of the team.

My wife and I are very pleased and satisfied with our help from Home Straight. Helpers have been friendly and efficient and most importantly have always turned up when expected. This gives one confidence that one will not be left in the lurch. Thank You .

My wife and I are very happy with the service we are getting from Home Straight. We have a regular two hour slot on Tuesday afternoon involving support from a member of staff. We have also had two one off overnight stays when my wife has been away on a visit to Yorkshire. Everything works very well and Home Straight is easily accessible by phone. We couldn't be any happier with what Home Straight and its staff are providing. Excellent.

Home Straight are helping us out each morning, getting my husband ready for the day ahead. What a relief to have this help, my husband has Parkinsons and dementia, he is very confused some days, the Home Straight team cope extremely well with reassuring him, leaving me to get myself ready for the day ahead.

I first encountered Home Straight when they came to care for my late partner who suffered with Alzheimer's. Now I have mobility problems and am cared for extremely well by Home Straight. Every one of their staff who has visited me has been extremely friendly, cheerful, understanding and caring. I always look forward to seeing them. With Home Straight I feel part of a caring family. I would not hesitate to recommend them to anyone.

I can't recommend this company enough. Mum's carer has been visiting my Mum for some time now she is a great help to Mum, with help around the house and reassurance. Mum really looks forward to her visits, she lifts her spirits no end.

The Home Straight team has brought us peace of mind with regard to the care of our very beloved Mum, we would therefore highly recommend them.

The care that my friend receives from Home Straight is just brilliant. It is due to this care that my friend is able to still live in her own home. Recently my friend's sister died and Home Straight took my friend to her sister's funeral to ensure she could attend. Home Straight also arrange for all the external care appointments she needs: Dr, Chiropodist, Hair, Nails, Dentist. My friend's key worker is a star and she often goes to great lengths to ensure that my friend is not anxious, has all that she needs and maintains her care plan for the other members of the team. All in all a great service delivered by some very competent, caring, empathic, discrete professional carers. Thank you Home Straight.

100% recommend them to anyone.

The girls from Home Straight have been caring for Mum for several years now. They are kind, willing, caring and adaptable. We wouldn't be without them. They go shopping for her, make her juices, help with cleaning, supervise her medications, take her to hospital and doctor visits when needed and even drop her off and pick her up from the hairdressers.

The staff are well trained and communication is good. I am always able to contact the office to update Home Straight with any updates to my mum's needs.

The app is also great for keeping g up to date with visits.