Home Straight Partnership Ltd

Reliable, friendly, professional and caring. Just what is required. I have every confidence that all the ladies do their best for my mother and over the past year have never let us down. This company and its staff come highly recommended.

My uncle is currently very excited about a day trip to a museum that one of his carers is arranging to take him on, something he thought he wouldn't be able to do again!

Home Straight has been helping my mum for a couple of months now, this has given us great relief to my wife and I as mum has Alzheimer's and would like to stay at home as long as possible, my wife and I still work although part-time, we have had a difficult year. Saying that Mum is more spritely and loves to see the carers (Home Straight) who take her to the lavender mill twice a week, and also keep the house tidy, the carers are lovely, well-presented, and go above and beyond and I know if I needed them in an emergency outside their regular care hours they would be there, the carers are also very patient will mum, this has been a great help to take some pressure off us both, and would highly recommend Home Straight care company.

Needed to increase my mum's care quickly. They managed it very efficiently, rang on Friday and on Saturday they created a full timetable of care for me. They considered the carers that my mum had and made sure that she had familiar faces.

The care shown has been given to respect the client and nurture trust which is crucial. I am also impressed with the initiative displayed in helping around the home.

I can't thank Home Straight enough for how flexibly and quickly they responded with a care package for my Dad when he had multiple falls recently. The owners, managers and carers are all really lovely and caring and in my dealings with them I always feel they have my Dad's best interests at heart and genuinely care about him. They communicate any potential issues with me and always have suggestions or contacts to resolve any problems. Sometimes they just provide a listening ear. Really lovely people.

Dad was in hospital earlier in July and Home Straight were amazing helping with Dad's discharge and helping him settle back in at home.

I would not hesitate to recommend Home Straight. Dad has dementia and would have to go into residential care were it not for the support that he gets from Home Straight. He has 3 visits a day. As well as meal prep and housework, he has personal care (bathing etc) and trips out for lunch and to go supermarket shopping. I do not think he would have stayed as well as he has if he were not able to be at home. He still enjoys the independence of being in his own home with his own routine, pottering around as he pleases. He is extremely fond of all the carers, they are a wonderful team who genuinely care about his wellbeing. The visits are fully logged on an app so I can check after each call how Dad has been. When he has been unwell extra care has been provided to support Dad and the family. It has been a totally positive experience working with Home Straight.

I have used Home Straight for several years now, and I have always found them excellent. The carer always arrives on time, cleans the house very well and is always willing to help in any way she can.

Luckily I have not had to use Home Straight very much so far, what I have had so far is excellent.

Super happy with the Home Straight team! My mother has endured a stroke and has needed additional personal care. The Home Straight team have been very flexible and easy to work with. Instant response, efficient, supportive to the whole family in guiding us through this challenging time. 5 stars from us all!

Home Straight are fantastic, they are professional whilst being kind and caring. They give excellent help in difficult circumstances and nothing is too much trouble. They give accurate and prompt feedback with good communication, including in an emergency. Home Straight have given outstanding care and support over a long period.

We are very satisfied with the care provided. She is always punctual, positive, attentive and cheerful. It is good to have someone who is willing to help with any tasks and to help me as well as my husband.

Mum has been having Home Straight for many years now and they cannot do enough for her. Mum can be very demanding and tetchy at times but there are never any complaints. They take her to all her hospital/dental appointments and also arrange a lot of them for her. They have also been great support for me and my sister when mum was taken into hospital and often stayed later than their allotted time. we have no hesitation in recommending Home Straight for care in the home.

Thank you.

I would highly recommend Home Straight to anyone who needs care for their loved one.

We feel fortunate to have Home Straight supporting my mother at home. She has been in frail health for some months and Home Straight have provided excellent care and companionship helping mum live comfortably at home. Nothing is ever too much trouble. The carers are always positive, helpful and kind and go out of their way to help. Home Straight is managed well, and there is definitely a sense that they are always genuinely seeking the best outcome for the client with any issue that arises. I would have no hesitation in recommending Home Straight as an outstanding home care provider.

I cannot thank them enough for the kindness and gentle care they show to my husband. They have never let me down and have always found me someone should an emergency arise and I need extra help. My husband enjoys his carers and has a good laugh with them and calls them all lass, although he does have his favourite, he appreciates them all and we are both very grateful for all the help they and the management do for us.

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We took on Home Straight to provide additional care assistance on the basis of two days a week; we have been delighted with their performance, and when further visits were required on short notice during the Christmas period, Home Straight managed to accommodate this without any hassle. We have only been using Home Straight for the last three months, but on the basis of this, we can fully recommend them.