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True Care

4 Beetham Road, Milnthorpe, Cumbria LA7 7QR
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Care Provided by True Care

Types of Home Care

  • Visiting Care
  • Nursing/Nurse Led Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £0.01 - £0.02
  • Weekly Live-in Care Fees: £0.01 - £0.02

To be discussed at the time of assessment

The price(s) shown are provided by the agency. Contact True Care for full pricing details and T&Cs.

Contact True Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Gail Hartley
  • Private Owned

Person in charge

  • Gail Hartley (Owner/Manager)
Are you the Owner/Manager of True Care? View your Advertising Options

True Care Reviews (6)

9.0

True Care has a Review Score of 9.0 (9) out of 10, based on 3 reviews in the last 2 years. Over all time True Care has 6 reviews.

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Showing 6 reviews matching selected criteria
Review from Julie L (Daughter of Client) published on 11 March 2026 Submitted via Website
Overall Experience
Gail went above and beyond with my Mum on Palliative care In her home.
If you want 100% True Care I highly recommend Gail and her amazing team.
Nothing was any trouble when meeting my Mum's needs and if I needed anything extra I only had to ask and Gail was there.
Not only did they provide an excellent service in their duties they are compassionate in always having the time to have a chat and laugh with Mum which was amazing.

Big Thankyou to Gail and her team could not have done it without you

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Review from Tom B (Son of Client) published on 13 January 2026 Submitted via Website
Overall Experience

Gail and her team provided exceptional support during my mother's end-of-life cancer care. She was compassionate, flexible, and dynamic in responding to changing situations. The small team of staff that work with her were excellent. It would be difficult to see how we would have coped without her help. Highly recommended.

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Review from Ira F (Client / Service User) published on 17 June 2024 Submitted via Website
Overall Experience
True Care lived up to its name, providing the best assistance for the last twelve months. They helped me greatly in recovering from a series of afflictions that were considered to be fatal, to bringing me back to a normal life. My wife and I cannot thank them enough. Over time, the manager and her staff became very much like family members.
How very fortunate I was to have them sent to look after my needs, as well as helping my distraught and overworked wife with her chores.

Nothing was too much trouble for them. Ask for or demand True Care if you need carer assistance of any kind. I recommend them highly.

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Review from P N (Son of Client) published on 8 October 2022 Submitted via Website
Overall Experience

The manager and her team supported my Dad, my brother and myself as we cared for him for 10 weeks or so until his death from cancer in November 2021. They were always compassionate, went the extra mile, were flexible and contactable. They advised re-district nurses/palliative care services and helped us coordinate things - and Dad had what could be considered a dignified end-of-life care plan and relatively pain-free death.

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Review from Kathrine M (Daughter of Client) published on 23 September 2022 Submitted via Website
Overall Experience

The team came to care for my father during his end of life cancer care. They were professional, courteous, compassionate, and caring. They really helped support my father (with dignity) and us as a family, I cant speak of them highly enough. I would definitely recommend them to others in need.

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Review from Carol H (Daughter of Client) published on 2 December 2020 Submitted via Website
Overall Experience

The True Care team were friendly, reliable, compassionate, gentle and caring. Having familiar faces coming into my mum’s home made such a difference. This was only possible because the business is privately owned and is made up of a small team of competent carers. We were impressed that the owner of the business is fully immersed in the running of the business and is dedicated to providing quality care for her clients. We felt we could trust the True care team to enable my mum to be as comfortable as possible during her struggle with cancer.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for True Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for True Care.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about True Care

How many Carers does True Care employ?

True Care employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact True Care to verify any information. View our terms and conditions. True Care has a Basic Service - more info.