Yourcare24 Ltd Sheffield
First Floor, 436 Attercliffe Common, Sheffield S9 2FH
YourCare24 delivers high-quality, personalised home care that helps people live safely and comfortably in their own homes. Registered with the Care Quality Commission (CQC), the service supports older adults, people with dementia, physical disabilities, learning disabilities, and those with complex or end-of-life needs.
Care is flexible and tailored, from short daily visits to live-in and 24-hour care. Skilled staff assist with personal care, medication, meal preparation, companionship, and specialist support such...
Care Provided by Yourcare24 Ltd Sheffield
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £25.30
- Weekly Live-in Care Fees: from £1,850
Contact Yourcare24 Ltd Sheffield to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Yourcare24 Ltd
- Private Owned
Person in charge
- Stewart Chigumira (Manager)
Yourcare24 Ltd Sheffield Reviews (38)
Yourcare24 Ltd Sheffield has a Review Score of 9.9 (9.864) out of 10, based on 38 reviews in the last 2 years.
Over all time Yourcare24 Ltd Sheffield has 38 reviews.
We were able to fulfill moms last wishes of staying at home and being cared for ..something as a family we wouldn't.t have been able to do without the support of these incredible staff
It was always a joy to listen to the humour and laughter the carers brought to mom
Although mom had dementia she knew the times the carers were due and looked forward to their visits .They were always on time and always left mom well fed clean and tidy
We were kept informed of any changes promptly and professionally
The on line portal was a godsend and was always filled in each visit so we could log in and see what care and medication had been given
We have had experiences of other care companies before this one and I can honestly say this company stands head and shoulders above the rest
Thank you so much, Elizabeth, for such a heartfelt and touching review. We're truly honoured that we were able to support your mum in remaining at home and helping fulfil her final wishes. It means a great deal to hear how much the carers' compassion, humour, and dedication meant to both your mum...
After a bad experience with previous carers Yourcare24 is top drawer. Dad enjoys the company of his carers as well as appreciating all they do for him. As a family it gives us peace of mind to know Dad is cared for and his medication is given throughout the day. Dad had got to the point where he couldn't remember to take tablets. Would definitely recommend to anyone needing care for a loved one.
Thank you, Sue, for your lovely feedback. We're really pleased to hear that your dad is happy with his carers and enjoys their company as well as the support they provide. It's wonderful to know that the team's help with his medication and daily care has given your family reassurance and peace of...
I've been with the care company for along time and could not wish for a nicer relationship with my carers and my Line manager if there are any problems they are dealt with straightaway. I was asked to move care companies when it all changed a few years ago but I chose to stay with the care company I got provided and I'm glad I made that choice and will always stick to it. Keep up the great work I give him his 10 star review
Thank you so much, F A, for your wonderful feedback and continued trust in YourCare24. We're truly pleased to hear how happy you are with the relationships you've built with your carers and line manager over the years. It means a great deal to know that you chose to stay with us and feel confident...
My mother has now moved to St Luke's hospice due to the intensive needs of her care. In the last 3 weeks we have been indebted to the carers who have supported my mother with such sensitivity, empathy and highest standards of professional care. Their commitment has made such a sad and difficult time much more bearable.
Thank you, Sally, for your heartfelt feedback, we're grateful you took the time to share your experience during such a difficult period. It means a great deal to know that our carers were able to support your mum with sensitivity, empathy, and professionalism when it mattered most. We also want to thank you and your family for your support and trust, it has been a privilege to care for your mum.
yourcare24 have been very efficient, professional, friendly and reliable. It is such a relief to know the care Hazel is getting is so thorough and action is taken quickly on issues of health, treatment and medication. All the carers give one hundred percent and observe attention to detail on completing their tasks. We are very pleased with the way things are run and organised and the pleasant and personal way hazel is treated & we would like to extend our gratitude and very warm regards to all the staff at yourcare24 -sincerely yours, Paul.
Thank you so much, Paul, for your thoughtful and generous feedback. We're delighted to hear that you feel reassured by the thorough and responsive care Hazel receives, particularly around her health and medication. It's lovely to know the team's professionalism, attention to detail, and personal...
Over all I have good care. All the carers are amazing they are polite, kind, helpful I feel safe and respected, Mareen is amazing she is so helpful in every way I feel so comfortable and she even asks after my daughter Chloe.
Thank you so much for your lovely comments, Donna. We're really pleased to hear that you feel safe, respected, and well supported by the team. It's wonderful to know that Moreen has made such a positive difference and that you feel comfortable in her care, we'll be sure to pass on your kind words to her. Your feedback truly means a lot to all of us at YourCare24.
Excellent care for Stella.
Thank you for your feedback. We're really pleased to hear that Stella is receiving excellent care. Your support and trust are very much appreciated by everyone at YourCare24.
Thank you for all you do for dad.
Thank you so much, for your kind and thoughtful feedback. We're really pleased to hear that you and your family feel confident and reassured about the care your dad receives, and that the team's professionalism, consistency, and respect for his home have made a positive difference. It's also good...
All 3 carers I have had are lovely. Sharon, Gupreet (Pretty) and Priscilla have been very warm and friendly. They have all been totally happy to do whatever I've needed, have been very efficient and coped well with my playful kitten! They have really taken some of the pressure off during what is a challenging time for me. I have a relative staying for a while now, however will be using them again going forwards. I would highly recommend them!
Thank you so much, Louise, for sharing your experience. We're really pleased to hear that the initial assessment was helpful and that the support you received made your recovery at home a little easier during such a challenging time. It's lovely to know that Sharon, Gupreet, and Priscilla provided...
I'm very happy with the care and service I receive from, Yourcare24. I've been a client for a few years now. The staff and carers are so kind, considerate, respectful and thoughtful, nothing is too much for them, if you need something doing you can't do yourself, the carers will do it for you. I get on great with one carer Natasha, we have good conversations and bellyful full of laughs. All the staff and carers are lovely.
Thank you so much, Jo, for your lovely feedback. We're really pleased to hear how happy you are with the care and support you receive, and it's wonderful to know that the team's kindness and thoughtfulness have made such a positive difference. It's especially nice to hear about the great connection...
This care team are amazing, their care for my brother is exceptional. They are always very attentive and meticulous to my brothers needs. A special shout out to Jedias who deals with my brother's personal care.
They are also vigilant in keeping a careful watch for possible danger or difficulties. They are very patient with my brother who can sometimes be challenging in his behaviour.
The carers are always very friendly and kind to my brother and myself and my mum.
A big shout out for management of this company, Tahera does a fantastic job of keeping all her carers well trained, informed and in the right place at the right time. Tahera also books transport and carers to make sure my brother attends all his hospital appointments on time, which is a great help to us. She also liaisons with the hospital and doctors, which is another great service.
Thank you so much, Lisa, for sharing such a thoughtful and detailed review. We're truly pleased to hear how well your brother has been supported over the past three years, particularly given the complexity of his needs. It's wonderful to know the care team's attentiveness, patience, and vigilance...
My care package is working very well. I feel I can trust him. It has been 6 weeks so far but we are building a relationship.
One of the difficulties is deciding what to do now we are in winter time to make things interesting for both of us.
The carer is a good time keeper and very polite with my parents.
I feel very safe when we go out together.
Thank you, Philip, for sharing your feedback. We're really pleased to hear that your care package is working well and that you're beginning to build a trusting relationship with your carer. It's great to know you feel safe and supported when out and about, and that your carer is punctual and...
Your team are very friendly and helpful to my mum
Thank you
Thank you, for your kind words. We're really glad to hear that you and your mum feel supported and happy with the care provided. It's lovely to know the team's friendliness and helpful approach have made a positive difference. We also truly appreciate you sharing your feedback it helps us continue...
We began our association with the carers on Saturday 29th November. I made contact with the group in the morning, had a visit in the afternoon and the first care visit in the evening.
Each carer has arrived on time, provided a professional service and a willingness to do tasks not directly related to the direct user care element of the package.
They have all been exceptionally caring and kind and we never fail to have a laugh with them.
Thank you to all.
Thank you, Catherine, for sharing your experience. We're so pleased to hear how smoothly everything came together from your first contact to the initial visit on the same day. It's wonderful to know the carers have been punctual, professional, and willing to go the extra mile, while still bringing...
Each member of your team, was really friendly, helpful and carried out there job with decency and dignity towards my mother in law. And all an asset to your company. I would fully recommend your company, to who may need support. Many thanks .
Thank you, B Y, for your lovely feedback. We're really pleased to hear that each member of the team supported your mother-in-law with kindness, dignity, and professionalism. It means a great deal to know you would recommend us to others. Your appreciation is truly valued by everyone at YourCare24.
She gets the same carers which keeps the standard of care consistent, very important because Mum has memory problems and can't be relied on to tell the carers what she needs.
The co ordinator keeps in touch regularly to check everything is ok and is very receptive if I need to add or change anything.
YourCare24 looked after my Dad last year before he had to go into care so when it came to Mum needing care we knew which company we wanted and luckily got the same carers who were delighted to come to Mum.
I would definitely recommend
Thank you so much, Pam, for sharing such a warm and thoughtful review. We're delighted to hear that your mum is receiving consistent, respectful care and that having the same familiar carers has helped her feel comfortable and supported. It's lovely to know our coordinator's regular check-ins have...
The care my mum receives is very good. The carers are reliable and always give their very best, even when they seem tired. They always make sure mum's medication is up to date and prompt us when the next prescription is due. Mum is very happy with her current carers, as they are the same ones who visit her every week and she is used to them. As my mum has dementia and sticking with the same carers and routine is crucial for stability.
Thank you, Deborah, for taking the time to share your experience. It's great to hear that your mum feels comfortable with her regular carers and that the familiar routine is helping her stay settled. We're glad the team's reliability and careful approach to her medication have given you confidence and peace of mind. Your kind words are truly appreciated by everyone at YourCare24.
All issues I have get sorted straight away and all carers are very friendly care coordinators are friendly and listen to my issues I get phone calls asking me if things are going good with the carers
Thank you for sharing your feedback. We're really pleased to hear that any issues are resolved quickly and that you find both the carers and the office team friendly and supportive. It's great to know that our regular check-ins help you feel listened to and reassured. Your comments are very much appreciated by everyone at YourCare24.
I'll miss you all. Nicky
Thank you so much, Nicky, for sharing such a heartfelt message. We're truly glad we were able to step in and support you and your mum when things felt overwhelming, and it means a great deal to hear that the team made such a positive difference during such a challenging time. Your kind words about...
It's such a relief to know that she's in good hands - the staff go above and beyond to make sure she's comfortable, safe, and engaged each day. Communication with the office is always clear and prompt, and they're quick to respond to any changes or requests.
Your Care 24 has truly made a positive difference in our family's life. We're so grateful for the peace of mind they bring and for the wonderful care they continue to provide.
Thank you so much, Nadia, for sharing such a warm and thoughtful review. We're delighted to hear how well your mother-in-law is getting on with the team, and it's lovely to know that their kindness, reliability, and personal approach have made such a positive difference. We're also really glad that...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Frequently Asked Questions about Yourcare24 Ltd Sheffield
How many Carers does Yourcare24 Ltd Sheffield employ?
Yourcare24 Ltd Sheffield employs 96 carers.
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