Yourcare24 Ltd Sheffield

First Floor, 436 Attercliffe Common, Sheffield S9 2FH
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9.8 29 Reviews
  • Yourcare24 Ltd Sheffield, Sheffield
YourCare24 delivers high-quality, personalised home care that helps people live safely and comfortably in their own homes. Registered with the Care Quality Commission (CQC), the service supports older adults, people with dementia, physical disabilities, learning disabilities, and those with complex or end-of-life needs.

Care is flexible and tailored, from short daily visits to live-in and 24-hour care. Skilled staff assist with personal care, medication, meal preparation, companionship, and specialist support such as dementia or palliative care. The team works closely with families and health professionals to ensure seamless, person-centred support.

YourCare24 is built on the values of Person-Centred care, Collaboration, and Empowerment, guiding every action from open communication with families to shared decision-making and supporting clients to remain as independent as possible.

Every interaction reflects the YourCare24 Experience: compassionate care delivered with dignity, respect, and a genuine focus on helping clients and families feel supported and valued. With secure digital tools like Birdie for real-time care notes and medication records, YourCare24 combines caring professionals, modern technology, and strong values to provide safe, responsive support at every stage.
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Care Provided by Yourcare24 Ltd Sheffield

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £23.28
  • Weekly Live-in Care Fees: from £1550

These prices are only a guideline, please contact Yourcare24 Ltd Sheffield to find out the exact price for your requirements.

Contact Yourcare24 Ltd Sheffield to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Yourcare24 Ltd Sheffield to get a personalised quote.

Good to Know

Owner

  • Yourcare24 Ltd
  • Privately Owned

Person in Charge

  • Stewart Chigumira (Manager)

Yourcare24 Ltd Sheffield Reviews (29)

9.8

Yourcare24 Ltd Sheffield has a Review Score of 9.8 (9.820) out of 10, based on 29 reviews in the last 2 years.
Over all time Yourcare24 Ltd Sheffield has 29 reviews.

Overall Experience
  • 24
  • 5
  • 0
  • 0
  • 0
Date Published
  • 29
  • 29
  • 29
  • 29
  • 0
Reviewer Connection to Yourcare24 Ltd Sheffield
  • 12
  • 7
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 29, showing 21-29
Review from Christine H (Client) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that the carers have been brilliant. Certain carers have been exceptional and provided a good quality of care, I have found that carers who are new to supporting me have provided a good standard of care. I have found carers to be respectful to me and my home,
Reply from Management, Management Team at Yourcare24 Ltd SheffieldThank you, Christine, for your lovely feedback. We're so pleased to hear that you're happy with the care and support you receive, and that our carers have treated you and your home with respect. It's wonderful to know both new and regular carers have made a positive impression. We truly appreciate your kind words and continued support it means a lot to the whole YourCare24 team.
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Review from Mike S (Brother of Client) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the brother of a person receiving personal care from Yourcare24 .
The team is led by Tahera and I have been very pleased overall with the care that my brother has received.
Tahera has kept in touch regularly via email and the occasional phone call where necessary.
My brother can be quite obstinate
in some of his habits and daily routines and I know this has been a difficulty for the care team on occasion.
Reply from Management Team, Management at Yourcare24 Ltd SheffieldThank you, Mike, for your kind and thoughtful feedback. We're really pleased to hear that you're happy with the care and support your brother is receiving. Tahera and the team work hard to provide person-centred care, and it's lovely to know that their communication and patience have made a positive difference. We also appreciate your continued support and understanding, it really helps us provide the best care possible.
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Review from M W (Client) published on 15 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience with your care 24 have been a positive one.
Carers and staff are satisfactory and give good care for me and mostly friendly carers.
Any compliants i have always delt with quick as possible and mostly sorted out.
Reply from Management, Management Team at Yourcare24 Ltd SheffieldThank you, Marcia, for taking the time to share your feedback. We're really pleased to hear that your experience with YourCare24 has been positive and that you're happy with the care and support you receive. We also appreciate your understanding and cooperation whenever any issues arise, your support helps us continue to improve and provide the best possible service.
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Review from Philip M (Son of Client) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using YOURCARE24 for a few years now and apart from a few initial teething problems ( which they resolve without issue) i have found them to be the perfect care provider for my mothers needs, the care workers are always properly attired and well mannered during their visits , the tasks
are carried out to a high standard with a friendly approach. YOURCARE24 try their best to ensure that the same carer calls when ever possible to enable a relationship to build with them and mum, this works and means mum is less stressed with having to deals with new faces on a daily bases.
The head office is run by an efficient team with communication being their main focus, any issues and i get a call from them to inform me , moreover if i call them at anytime , even over the weekend and after hours somebody picks up the phone, it a relief for me to be able to do this.
YOURCARE24 is an excellent care provider , a cut above the rest . *****FIVE STARS *****
Reply from Management, Management Team at Yourcare24 Ltd SheffieldThank you so much, Philip, for your lovely and detailed feedback. We're delighted to hear that your mum feels comfortable and well cared for, and that our team's consistency and communication have made a difference for you both. It's wonderful to know our carers' professionalism and friendly approach are appreciated. We truly value the ongoing support and cooperation from you and your family we couldn't achieve this level of care without it. Your kind words and five-star review mean a lot to all of us at YourCare24.
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Review from Debbie H (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are always completely happy and grateful for all the careers and the team that go in and see my dad and even check mum is ok
They see to all his needs and every single one mum and dad love.
Any concerns they contact me or a doctor straight away.
Tahera checks in with me all the time and goes
above and beyond to help out with any problems we all have.
Wouldn't have coped these last few years without them all.
Nothing to improve just keep up the excellent work.
Reply from Management Team, Management at Yourcare24 Ltd SheffieldThank you so much, Debbie, for your wonderful feedback. We're really pleased to hear that your mum and dad are happy with the care and support they receive. It's lovely to know the team, especially Tahera, have made such a positive difference for your family. Your kind words mean a lot to everyone at YourCare24, and we'll make sure the team know how much their hard work is appreciated.
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Review from V H (Client) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been in receipt of care following time in hospital the carers are extremely helpful, they make me feel at ease and show great empathy towards me. In particular my regular carer Chipo is absolutely fantastic nothing is too much trouble she always has a lovely smile on her face, she is kind punctual
respectful and friendly. She goes above and beyond to make sure I am comfortable and my needs are met, she really is a beautiful lady. My other carers are also fantastic Memory makes the best hot chocolate and is so kind, Gemma always makes me laugh and cheers me up and Ashley is very sweet. All of them and others I have had care for me sporadically are super stars they work so hard and are a lovely bunch of ladies 10/10. Thank you so very much you are making my road to recovery run smooth and I am extremely grateful to you all for your care and compassion you show me on a daily basis.
Reply from Management Team, Management at Yourcare24 Ltd SheffieldThank you so much for your beautiful review. Your kind words mean the world to our whole team. We're thrilled to hear that your carers have made such a positive difference in your recovery and that you feel comfortable and well cared for. Chipo, Memory, Gemma, Ashley, and the rest of the team will be so pleased to know their kindness, humour, and hard work have brought you comfort and smiles each day. Feedback like yours reminds us why we love what we do and helps us continue delivering care with compassion and warmth.
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Review from Elizabeth M (Daughter of Client) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have always found the carers to be very professional, cheerful and very caring.
Over the time they have been attending to my mother they have become more like family and listen to any concerns I might have.
I can also rely on them to go over and above their job spec if I need some help with anything
extra to my mother's usual care.
In conclusion I would like to say the care is exemplary as far as I am concerned.
Reply from Management, Management Team at Yourcare24 Ltd SheffieldThank you so much, Elizabeth, for sharing such kind words. We're delighted that our support has given you and your mum consistent care and peace of mind. Knowing you feel listened to and able to call on us for extra help really means a lot to the whole team. Your feedback not only reassures us but also helps us keep improving and shaping the service around what matters most to families.
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Review from Diana B (Daughter of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and myself are more than happy with the service Yourcare24 provides
The staff treat my mum with dignity kindness and respect
They arrive on time and stay for the duration of the call. If they have time they play mums keyboard and sing to her. This makes mum so happy and reminds her of the
time when she used to play
If there are any concerns I know I can call the office and speak to the manager, who will listen to me without judgement
I was once told that they care for my wellbeing as well as my mums which made safe and happy that I'd chosen this company
So thank you to all the management and carers for all your hard work you are a huge support to me helping me care for my mum
Reply from Management Team, Management at Yourcare24 Ltd SheffieldThank you so much for your wonderful review. Your kind words mean so much to our whole team and motivate us to keep giving our very best. We're delighted to know your mum feels happy and respected, and we love that our carers can share special moments like music and singing with her. It's equally important to us that you feel supported and listened to, so we're pleased our office team and managers have helped give you peace of mind. Thank you for trusting us to care for your mum and it's a privilege to support you both.
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Review from J G (Daughter of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As always Yourcare have supported my mum and our family 110%
After mums recent discharge from a troubled hospital stay they have cared for mum above and beyond anything i could hope for .They have monitored mum and liased with her doctors and district nurses , as a family we feel confident in them
to care for our very precious mother which allows us to manage our daily lives and keep everything as normal as possible.
Reply from Management Team, Management at Yourcare24 Ltd SheffieldThank you so much for sharing this lovely feedback. We're delighted that our team has been able to support your mum after her hospital stay and keep in touch with her doctors and district nurses. It's a privilege to care for someone so precious to you, and we're so pleased we can give you peace of mind and help keep daily life as normal as possible.
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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Yourcare24 Ltd Sheffield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.820 for Yourcare24 Ltd Sheffield is calculated as follows: ( (141 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 167 Ratings = 4.82
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Yourcare24 Ltd Sheffield is based on 29 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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