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Yourcare24 Ltd Sheffield

First Floor, 436 Attercliffe Common, Sheffield S9 2FH
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Yourcare24 Ltd Sheffield Logo
Yourcare24 Ltd Sheffield logo
Yourcare24 Ltd Sheffield, Sheffield
Yourcare24 Ltd Sheffield, Sheffield
Yourcare24 Ltd Sheffield, Sheffield

YourCare24 delivers high-quality, personalised home care that helps people live safely and comfortably in their own homes. Registered with the Care Quality Commission (CQC), the service supports older adults, people with dementia, physical disabilities, learning disabilities, and those with complex or end-of-life needs.

Care is flexible and tailored, from short daily visits to live-in and 24-hour care. Skilled staff assist with personal care, medication, meal preparation, companionship, and specialist support such...  

Care Provided by Yourcare24 Ltd Sheffield

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £25.30
  • Weekly Live-in Care Fees: from £1,850
The price(s) shown are provided by the agency. Contact Yourcare24 Ltd Sheffield for full pricing details and T&Cs.

Contact Yourcare24 Ltd Sheffield to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Yourcare24 Ltd
  • Private Owned

Person in charge

  • Stewart Chigumira (Manager)

Yourcare24 Ltd Sheffield Reviews (40)

9.9

Yourcare24 Ltd Sheffield has a Review Score of 9.9 (9.871) out of 10, based on 40 reviews in the last 2 years. Over all time Yourcare24 Ltd Sheffield has 40 reviews.

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Showing 40 reviews matching selected criteria
Review from Nicky W (Daughter of Client) published on 20 November 2025 Submitted via Website
Overall Experience
I was put in touch with Yourcare24 by adult social services when my mums dementia became too difficult to manage on my own. I was at breaking point and they coordinated the care I needed that same day. I really feel they saved me. Every carer that has been has been absolutely excellent. They are patient and kind, warm and caring. I couldn't have wished for a better service. Thank you to each and every one of you that has helped me through these extremely challenging times.

I'll miss you all. Nicky

Reply from Management, YC24 Management Team at Yourcare24 Ltd Sheffield

Thank you so much, Nicky, for sharing such a heartfelt message. We're truly glad we were able to step in and support you and your mum when things felt overwhelming, and it means a great deal to hear that the team made such a positive difference during such a challenging time. Your kind words about...  

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Review from Nadia K (Daughter-in-law of Client) published on 19 November 2025 Submitted via Website
Overall Experience
We've been using Your Care 24 to support my mother-in-law, and I can't speak highly enough about the care and compassion their team provides. From the very beginning, they have been professional, attentive, and genuinely kind. The carers are not only reliable and punctual but also take the time to get to know her as a person, treating her with dignity, patience, and respect.
It's such a relief to know that she's in good hands - the staff go above and beyond to make sure she's comfortable, safe, and engaged each day. Communication with the office is always clear and prompt, and they're quick to respond to any changes or requests.

Your Care 24 has truly made a positive difference in our family's life. We're so grateful for the peace of mind they bring and for the wonderful care they continue to provide.

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you so much, Nadia, for sharing such a warm and thoughtful review. We're delighted to hear how well your mother-in-law is getting on with the team, and it's lovely to know that their kindness, reliability, and personal approach have made such a positive difference. We're also really glad that...  

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Review from J S (Client / Service User) published on 18 November 2025 Submitted via Website
Overall Experience

My overall experience is really good, but with occasional glitches, which are usually sorted out straight away. All personnel are kind, courteous, friendly, respectful and efficient. I am treated with dignity and respect, and I feel safe in their hands. It is almost like having another family.

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you, for your lovely feedback. We're really pleased to hear that you feel safe, respected, and well supported by the team and it's heart warming to know it feels almost like having another family around you. We also appreciate you mentioning the occasional glitches, as your understanding...  

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Review from D M (Daughter of Client) published on 17 November 2025 Submitted via Website
Overall Experience
Bibi is an excellent carer. Some of the others are not the same calibre. If the star rating below was just for Bibi I would five stars for everything. She actually cares about my mother's wellbeing. She checks up on which family members are visiting. She doesn't just give her food and leave like the other carers do as she knows my mum doesn't eat very much so is very patient to find out what she enjoys. She will inform the family what food mum seems to be enjoying.

She cleans the home with care and does not cut corners. She is genuinely a very caring person and the family trusts her. She is truly the best carer mum has ever had and I hope that she remains her carer because you don't always find people with this level of empathy in the sector. It is very difficult living so far from my mum but Bibi makes it a little easier. She can see when my mum seems lonely and informs us so we can take action. Please pass on our sincere thanks to Bibi. She is incredible.

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you so much for sharing such a heartfelt and detailed review. It's truly wonderful to hear how much Bibi has supported your mum and the whole family, we will make sure your sincere thanks are passed on to her. She will be delighted to know the difference she's making.

We also really...  

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Review from Z P (Daughter-in-law of Client) published on 17 November 2025 Submitted via Website
Overall Experience

YourCare24 is the best Care in Sheffield we are so Happy with them we love what the do for our dad and the family they are so helpful, respectful with my dad with the family. They do the best care and they do take really good care of him. And maneger Fardus is so helpful if we need help with anything she's always helping us we love YourCare24.

Thank you so much for your care and support.

Reply from Management Team, Management at Yourcare24 Ltd Sheffield

Thank you so much, for your wonderful feedback. We're delighted to hear that your dad and family are so happy with the care and support provided. It's lovely to know the team's kindness and respect have made such a positive impact. We'll be sure to share your kind words with Fardus and the rest of the team your appreciation and support mean a great deal to everyone at YourCare24.

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Review from S C (Mother-in-law of Client) published on 4 November 2025 Submitted via Website
Overall Experience
The manager demonstrates that he values communication concerning my relative who receives a very high level of input from his team. And he responds to my emails or calls very promptly.
I don't often see the carers in person. On arrival to the property the house is secure and tidy.
There is a good consistent and caring group of carers. They will phone me if they have any queries.

Thank you for your continued support

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you, Sally, for your thoughtful feedback and for recognising the efforts of our management and care team. We're pleased to hear that communication and consistency have given you confidence in the support provided. We also really appreciate your honest ratings, they help us identify where we...  

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Review from M Y (Wife of Client) published on 31 October 2025 Submitted via Postal Card
Overall Experience

We have had much help from Yourcare24. Carers are lovely. The best carer has been Badana. She does a lovely job wholeheartedly. Ensures we are in a clean and safe place as a family.

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you, Mai, for your lovely feedback. We're so pleased to hear that you and your family are happy with the care and support provided. It's wonderful to know that Badana has made such a positive difference we'll be sure to share your kind words with her and the team. We also appreciate your...  

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Review from Tracey D (Daughter of Client) published on 30 October 2025 Submitted via Website
Overall Experience

My mum has had her care & support provided by Yourcare 24 for the past 5 years. If we feel there are gaps in support, it is a smooth process to speak to my mums care coordinator to discuss. Nothing is too much trouble for then to deal with even if at times our requests to change or add has been at short notice. We trust the carers to provide our mum with the care & support she needs. The support provided is invaluable. I really do not know what we would do without yourcare 24. They are excellent.

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you so much, Tracey, for your wonderful feedback. We're so pleased to hear that your mum has been happy with her care and support over the past five years. It's lovely to know that our team's flexibility and communication have made things easier for your family, even when changes are needed...  

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Review from H A (Daughter of Client) published on 27 October 2025 Submitted via Website
Overall Experience

I am very happy with the service provided to my dad who is in his nineties. The staff and managers are kind and caring. I feel my dad is well cared for and supported with regular carers. The carers have built warm relationships with my dad. I can contact someone on call out of hours if I have any concerns. I would highly recommend this homecare agency.

Reply from Yourcare24 Ltd, Management Team at Yourcare24 Ltd Sheffield

This is lovely to hear, thank you so much for your kind words. We're delighted that your dad feels well cared for and supported by our team, and it's wonderful to know that the regular carers have built such warm relationships with him. We really appreciate your trust and recommendation, and your continued support means a great deal to everyone at YourCare24.

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Review from Catherine H (Daughter of Client) published on 27 October 2025 Submitted via Website
Overall Experience
I wanted to express my thanks to Yourcare24 and in particular the regular carers who visit and look after my dad. I find they are reliable, caring and that they know my dad and his wider family really well. It is great he sees the same 3 carers regularly and they know what is normal for him and can spot when he needs extra support or attention. I speak to them every so often to pass on messages or if there are any issues with my dad, and they are always friendly, chatty and reassuring.
I feel there is good communication with the care agency and they regularly email or call to check that my dad, and wider family are happy with the service they provide.

For me they offer peace of mind and reassurance at a challenging time for us as a family.

Reply from Yourcare24 Ltd, Management Team at Yourcare24 Ltd Sheffield

This is wonderful to hear, Catherine, thank you so much for taking the time to share your experience. We're really pleased that your dad feels comfortable with his regular carers and that their consistency and attentiveness have brought peace of mind to you and your family. It's lovely to know our...  

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Review from Jayne W (Sister of Client) published on 24 October 2025 Submitted via Website
Overall Experience
Excellent care, my sister is very satisfied at the service she is provided with, no job is too small and there is a good communication network between the carers and service user.

My sister always praises the carers in the way they handle her and treat her with respect and dignity, and they have got her back

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

This is great to hear, Jayne, thank you so much for sharing your feedback. We're really pleased that your sister feels well cared for and supported by our team. It's wonderful to know the carers' communication, kindness, and respectful approach have made such a positive difference for her. Your continued support and trust mean a lot to everyone at YourCare24.

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Review from Christine H (Client / Service User) published on 20 October 2025 Submitted via Postal Card
Overall Experience

I think that the carers have been brilliant. Certain carers have been exceptional and provided a good quality of care, I have found that carers who are new to supporting me have provided a good standard of care. I have found carers to be respectful to me and my home,

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you, Christine, for your lovely feedback. We're so pleased to hear that you're happy with the care and support you receive, and that our carers have treated you and your home with respect. It's wonderful to know both new and regular carers have made a positive impression. We truly appreciate your kind words and continued support it means a lot to the whole YourCare24 team.

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Review from Mike S (Brother of Client) published on 17 October 2025 Submitted via Website
Overall Experience
I am the brother of a person receiving personal care from Yourcare24 .
The team is led by Tahera and I have been very pleased overall with the care that my brother has received.
Tahera has kept in touch regularly via email and the occasional phone call where necessary.

My brother can be quite obstinate in some of his habits and daily routines and I know this has been a difficulty for the care team on occasion.

Reply from Management Team, Management at Yourcare24 Ltd Sheffield

Thank you, Mike, for your kind and thoughtful feedback. We're really pleased to hear that you're happy with the care and support your brother is receiving. Tahera and the team work hard to provide person-centred care, and it's lovely to know that their communication and patience have made a...  

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Review from M W (Client / Service User) published on 15 October 2025 Submitted via Website
Overall Experience
My experience with your care 24 have been a positive one.
Carers and staff are satisfactory and give good care for me and mostly friendly carers.

Any compliants i have always delt with quick as possible and mostly sorted out.

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you, Marcia, for taking the time to share your feedback. We're really pleased to hear that your experience with YourCare24 has been positive and that you're happy with the care and support you receive. We also appreciate your understanding and cooperation whenever any issues arise, your support helps us continue to improve and provide the best possible service.

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Review from Philip M (Son of Client) published on 14 October 2025 Submitted via Website
Overall Experience
We have been using YOURCARE24 for a few years now and apart from a few initial teething problems ( which they resolve without issue) i have found them to be the perfect care provider for my mothers needs, the care workers are always properly attired and well mannered during their visits , the tasks are carried out to a high standard with a friendly approach. YOURCARE24 try their best to ensure that the same carer calls when ever possible to enable a relationship to build with them and mum, this works and means mum is less stressed with having to deals with new faces on a daily bases.
The head office is run by an efficient team with communication being their main focus, any issues and i get a call from them to inform me , moreover if i call them at anytime , even over the weekend and after hours somebody picks up the phone, it a relief for me to be able to do this.

YOURCARE24 is an excellent care provider , a cut above the rest . *****FIVE STARS *****

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you so much, Philip, for your lovely and detailed feedback. We're delighted to hear that your mum feels comfortable and well cared for, and that our team's consistency and communication have made a difference for you both. It's wonderful to know our carers' professionalism and friendly...  

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Review from Debbie H (Daughter of Client) published on 13 October 2025 Submitted via Website
Overall Experience
We are always completely happy and grateful for all the careers and the team that go in and see my dad and even check mum is ok
They see to all his needs and every single one mum and dad love.
Any concerns they contact me or a doctor straight away.
Tahera checks in with me all the time and goes above and beyond to help out with any problems we all have.
Wouldn't have coped these last few years without them all.

Nothing to improve just keep up the excellent work.

Reply from Management Team, Management at Yourcare24 Ltd Sheffield

Thank you so much, Debbie, for your wonderful feedback. We're really pleased to hear that your mum and dad are happy with the care and support they receive. It's lovely to know the team, especially Tahera, have made such a positive difference for your family. Your kind words mean a lot to everyone at YourCare24, and we'll make sure the team know how much their hard work is appreciated.

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Review from V H (Client / Service User) published on 9 October 2025 Submitted via Website
Overall Experience

I have been in receipt of care following time in hospital the carers are extremely helpful, they make me feel at ease and show great empathy towards me. In particular my regular carer Chipo is absolutely fantastic nothing is too much trouble she always has a lovely smile on her face, she is kind punctual respectful and friendly. She goes above and beyond to make sure I am comfortable and my needs are met, she really is a beautiful lady. My other carers are also fantastic Memory makes the best hot chocolate and is so kind, Gemma always makes me laugh and cheers me up and Ashley is very sweet. All of them and others I have had care for me sporadically are super stars they work so hard and are a lovely bunch of ladies 10/10. Thank you so very much you are making my road to recovery run smooth and I am extremely grateful to you all for your care and compassion you show me on a daily basis.

Reply from Management Team, Management at Yourcare24 Ltd Sheffield

Thank you so much for your beautiful review. Your kind words mean the world to our whole team. We're thrilled to hear that your carers have made such a positive difference in your recovery and that you feel comfortable and well cared for. Chipo, Memory, Gemma, Ashley, and the rest of the team will...  

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Review from Elizabeth M (Daughter of Client) published on 30 September 2025 Submitted via Website
Overall Experience
We have always found the carers to be very professional, cheerful and very caring.
Over the time they have been attending to my mother they have become more like family and listen to any concerns I might have.
I can also rely on them to go over and above their job spec if I need some help with anything extra to my mother's usual care.

In conclusion I would like to say the care is exemplary as far as I am concerned.

Reply from Management, Management Team at Yourcare24 Ltd Sheffield

Thank you so much, Elizabeth, for sharing such kind words. We're delighted that our support has given you and your mum consistent care and peace of mind. Knowing you feel listened to and able to call on us for extra help really means a lot to the whole team. Your feedback not only reassures us but also helps us keep improving and shaping the service around what matters most to families.

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Review from Diana B (Daughter of Client) published on 23 September 2025 Submitted via Website
Overall Experience
My mum and myself are more than happy with the service Yourcare24 provides
The staff treat my mum with dignity kindness and respect
They arrive on time and stay for the duration of the call. If they have time they play mums keyboard and sing to her. This makes mum so happy and reminds her of the time when she used to play
If there are any concerns I know I can call the office and speak to the manager, who will listen to me without judgement
I was once told that they care for my wellbeing as well as my mums which made safe and happy that I'd chosen this company

So thank you to all the management and carers for all your hard work you are a huge support to me helping me care for my mum

Reply from Management Team, Management at Yourcare24 Ltd Sheffield

Thank you so much for your wonderful review. Your kind words mean so much to our whole team and motivate us to keep giving our very best. We're delighted to know your mum feels happy and respected, and we love that our carers can share special moments like music and singing with her. It's equally...  

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Review from J G (Daughter of Client) published on 23 September 2025 Submitted via Website
Overall Experience
As always Yourcare have supported my mum and our family 110%

After mums recent discharge from a troubled hospital stay they have cared for mum above and beyond anything i could hope for .They have monitored mum and liased with her doctors and district nurses , as a family we feel confident in them to care for our very precious mother which allows us to manage our daily lives and keep everything as normal as possible.

Reply from Management Team, Management at Yourcare24 Ltd Sheffield

Thank you so much for sharing this lovely feedback. We're delighted that our team has been able to support your mum after her hospital stay and keep in touch with her doctors and district nurses. It's a privilege to care for someone so precious to you, and we're so pleased we can give you peace of mind and help keep daily life as normal as possible.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 January 2024
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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