YourCare24 believe children, young people and adults should be supported to remain safe, independent and comfortable in the place they call home.
Registered with the Care Quality Commission (CQC), YourCare24 provides personalised home care across Sheffield, Rotherham, Barnsley, Worksop, Doncaster and surrounding areas.
Support is available for children, young people, adults and older people, including those living with dementia, autism, physical or learning disabilities, mental health needs, complex health conditions, and those...
YourCare24 believe children, young people and adults should be supported to remain safe, independent and comfortable in the place they call home.
Registered with the Care Quality Commission (CQC), YourCare24 provides personalised home care across Sheffield, Rotherham, Barnsley, Worksop, Doncaster and surrounding areas.
Support is available for children, young people, adults and older people, including those living with dementia, autism, physical or learning disabilities, mental health needs, complex health conditions, and those requiring palliative or end-of-life care.
Whether someone needs companionship, personal care, medication support, help with daily routines, overnight care, live-in care or 24-hour support, services are tailored to their individual needs, abilities, routines and preferences.
For children and young people, YourCare24 works closely with parents, families and professionals to provide safe, consistent and age-appropriate care. Support promotes development, independence and community participation while reassuring families.
Staff are carefully recruited, highly trained and committed to promoting dignity, wellbeing, choice and independence. YourCare24 multilingual team supports clear communication across diverse communities.
Time is taken to understand what matters to each person and their family. Personalised care plans reflect individual wishes, routines, cultural needs, communication preferences and lifestyle choices.
YourCare24 works closely with families, GPs, district nurses, social workers, schools and other professionals to provide coordinated care and achieve positive outcomes. Secure digital care technology supports accurate record-keeping and helps families remain informed and reassured.
Care is about more than completing tasks. It is about providing peace of mind, supporting independence and helping people remain safe, valued and connected at home and within their communities.
Care Provided by Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £25.30
Weekly Live-in Care
From £1,850
Contact Yourcare24 Ltd Sheffield, Rotherham & Barnsley to get a personalised quote:
The price(s) shown are provided by the agency. Contact Yourcare24 Ltd Sheffield, Rotherham & Barnsley for full pricing details and T&Cs.
Yourcare24 Ltd Sheffield, Rotherham & Barnsley has a Review Score of 9.9 (9.893) out of 10, based on 53 reviews in the last 2 years. Over all time Yourcare24 Ltd Sheffield, Rotherham & Barnsley has 53 reviews.
Reviewer Connection to Yourcare24 Ltd Sheffield, Rotherham & Barnsley
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Showing 53 reviews matching selected criteria
Review from M Y (Wife of Client) published on 31 October 2025 Submitted via Postal Review Card•
Overall Experience
We have had much help from Yourcare24. Carers are lovely. The best carer has been Badana. She does a lovely job wholeheartedly. Ensures we are in a clean and safe place as a family.
We have had much help from Yourcare24. Carers are lovely. The best carer has been Badana. She does a lovely job wholeheartedly. Ensures we are in a clean and safe place as a family.
↩Reply from Management, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you, Mai, for your lovely feedback. We're so pleased to hear that you and your family are happy with the care and support provided. It's wonderful to know that Badana has made such a positive difference we'll be sure to share your kind words with her and the team. We also appreciate your...
Thank you, Mai, for your lovely feedback. We're so pleased to hear that you and your family are happy with the care and support provided. It's wonderful to know that Badana has made such a positive difference we'll be sure to share your kind words with her and the team. We also appreciate your honest ratings and will continue working hard to improve every aspect of our service. Your feedback and support mean a lot to everyone at YourCare24.
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Review from Tracey D (Daughter of Client) published on 30 October 2025 Submitted via Website•
Overall Experience
My mum has had her care & support provided by Yourcare 24 for the past 5 years. If we feel there are gaps in support, it is a smooth process to speak to my mums care coordinator to discuss. Nothing is too much trouble for then to deal with even if at times our requests to change or add has been at...
My mum has had her care & support provided by Yourcare 24 for the past 5 years. If we feel there are gaps in support, it is a smooth process to speak to my mums care coordinator to discuss. Nothing is too much trouble for then to deal with even if at times our requests to change or add has been at short notice. We trust the carers to provide our mum with the care & support she needs. The support provided is invaluable. I really do not know what we would do without yourcare 24. They are excellent.
↩Reply from Management, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you so much, Tracey, for your wonderful feedback. We're so pleased to hear that your mum has been happy with her care and support over the past five years. It's lovely to know that our team's flexibility and communication have made things easier for your family, even when changes are needed...
Thank you so much, Tracey, for your wonderful feedback. We're so pleased to hear that your mum has been happy with her care and support over the past five years. It's lovely to know that our team's flexibility and communication have made things easier for your family, even when changes are needed at short notice. Your trust and continued support mean a great deal to everyone at YourCare24 we truly value your kind words and long-standing partnership.
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Review from H A (Daughter of Client) published on 27 October 2025 Submitted via Website•
Overall Experience
I am very happy with the service provided to my dad who is in his nineties. The staff and managers are kind and caring. I feel my dad is well cared for and supported with regular carers. The carers have built warm relationships with my dad. I can contact someone on call out of hours if I have any...
I am very happy with the service provided to my dad who is in his nineties. The staff and managers are kind and caring. I feel my dad is well cared for and supported with regular carers. The carers have built warm relationships with my dad. I can contact someone on call out of hours if I have any concerns. I would highly recommend this homecare agency.
↩Reply from Yourcare24 Ltd, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
This is lovely to hear, thank you so much for your kind words. We're delighted that your dad feels well cared for and supported by our team, and it's wonderful to know that the regular carers have built such warm relationships with him. We really appreciate your trust and recommendation, and your continued support means a great deal to everyone at YourCare24.
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Review from Catherine H (Daughter of Client) published on 27 October 2025 Submitted via Website•
Overall Experience
I wanted to express my thanks to Yourcare24 and in particular the regular carers who visit and look after my dad. I find they are reliable, caring and that they know my dad and his wider family really well. It is great he sees the same 3 carers regularly and they know what is normal for him and can...
I wanted to express my thanks to Yourcare24 and in particular the regular carers who visit and look after my dad. I find they are reliable, caring and that they know my dad and his wider family really well. It is great he sees the same 3 carers regularly and they know what is normal for him and can spot when he needs extra support or attention. I speak to them every so often to pass on messages or if there are any issues with my dad, and they are always friendly, chatty and reassuring. I feel there is good communication with the care agency and they regularly email or call to check that my dad, and wider family are happy with the service they provide.
For me they offer peace of mind and reassurance at a challenging time for us as a family.
↩Reply from Yourcare24 Ltd, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
This is wonderful to hear, Catherine, thank you so much for taking the time to share your experience. We're really pleased that your dad feels comfortable with his regular carers and that their consistency and attentiveness have brought peace of mind to you and your family. It's lovely to know our...
This is wonderful to hear, Catherine, thank you so much for taking the time to share your experience. We're really pleased that your dad feels comfortable with his regular carers and that their consistency and attentiveness have brought peace of mind to you and your family. It's lovely to know our team's friendly and communicative approach has made things easier during a challenging time. We truly value your kind words and ongoing support it means a great deal to everyone at YourCare24.
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Review from Jayne W (Sister of Client) published on 24 October 2025 Submitted via Website•
Overall Experience
Excellent care, my sister is very satisfied at the service she is provided with, no job is too small and there is a good communication network between the carers and service user.
My sister always praises the carers in the way they handle her and treat her with respect and dignity, and they have...
Excellent care, my sister is very satisfied at the service she is provided with, no job is too small and there is a good communication network between the carers and service user.
My sister always praises the carers in the way they handle her and treat her with respect and dignity, and they have got her back
↩Reply from Management, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
This is great to hear, Jayne, thank you so much for sharing your feedback. We're really pleased that your sister feels well cared for and supported by our team. It's wonderful to know the carers' communication, kindness, and respectful approach have made such a positive difference for her. Your continued support and trust mean a lot to everyone at YourCare24.
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Review from Christine H (Client / Service User) published on 20 October 2025 Submitted via Postal Review Card•
Overall Experience
I think that the carers have been brilliant. Certain carers have been exceptional and provided a good quality of care, I have found that carers who are new to supporting me have provided a good standard of care. I have found carers to be respectful to me and my home,
I think that the carers have been brilliant. Certain carers have been exceptional and provided a good quality of care, I have found that carers who are new to supporting me have provided a good standard of care. I have found carers to be respectful to me and my home,
↩Reply from Management, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you, Christine, for your lovely feedback. We're so pleased to hear that you're happy with the care and support you receive, and that our carers have treated you and your home with respect. It's wonderful to know both new and regular carers have made a positive impression. We truly appreciate your kind words and continued support it means a lot to the whole YourCare24 team.
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Review from Mike S (Brother of Client) published on 17 October 2025 Submitted via Website•
Overall Experience
I am the brother of a person receiving personal care from Yourcare24 . The team is led by Tahera and I have been very pleased overall with the care that my brother has received. Tahera has kept in touch regularly via email and the occasional phone call where necessary.
My brother can be quite...
I am the brother of a person receiving personal care from Yourcare24 . The team is led by Tahera and I have been very pleased overall with the care that my brother has received. Tahera has kept in touch regularly via email and the occasional phone call where necessary.
My brother can be quite obstinate in some of his habits and daily routines and I know this has been a difficulty for the care team on occasion.
↩Reply from Management Team, Management at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you, Mike, for your kind and thoughtful feedback. We're really pleased to hear that you're happy with the care and support your brother is receiving. Tahera and the team work hard to provide person-centred care, and it's lovely to know that their communication and patience have made a...
Thank you, Mike, for your kind and thoughtful feedback. We're really pleased to hear that you're happy with the care and support your brother is receiving. Tahera and the team work hard to provide person-centred care, and it's lovely to know that their communication and patience have made a positive difference. We also appreciate your continued support and understanding, it really helps us provide the best care possible.
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Review from M W (Client / Service User) published on 15 October 2025 Submitted via Website•
Overall Experience
My experience with your care 24 have been a positive one. Carers and staff are satisfactory and give good care for me and mostly friendly carers.
Any compliants i have always delt with quick as possible and mostly sorted out.
My experience with your care 24 have been a positive one. Carers and staff are satisfactory and give good care for me and mostly friendly carers.
Any compliants i have always delt with quick as possible and mostly sorted out.
↩Reply from Management, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you, Marcia, for taking the time to share your feedback. We're really pleased to hear that your experience with YourCare24 has been positive and that you're happy with the care and support you receive. We also appreciate your understanding and cooperation whenever any issues arise, your support helps us continue to improve and provide the best possible service.
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Review from Philip M (Son of Client) published on 14 October 2025 Submitted via Website•
Overall Experience
We have been using YOURCARE24 for a few years now and apart from a few initial teething problems ( which they resolve without issue) i have found them to be the perfect care provider for my mothers needs, the care workers are always properly attired and well mannered during their visits , the...
We have been using YOURCARE24 for a few years now and apart from a few initial teething problems ( which they resolve without issue) i have found them to be the perfect care provider for my mothers needs, the care workers are always properly attired and well mannered during their visits , the tasks are carried out to a high standard with a friendly approach. YOURCARE24 try their best to ensure that the same carer calls when ever possible to enable a relationship to build with them and mum, this works and means mum is less stressed with having to deals with new faces on a daily bases. The head office is run by an efficient team with communication being their main focus, any issues and i get a call from them to inform me , moreover if i call them at anytime , even over the weekend and after hours somebody picks up the phone, it a relief for me to be able to do this.
YOURCARE24 is an excellent care provider , a cut above the rest . *****FIVE STARS *****
↩Reply from Management, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you so much, Philip, for your lovely and detailed feedback. We're delighted to hear that your mum feels comfortable and well cared for, and that our team's consistency and communication have made a difference for you both. It's wonderful to know our carers' professionalism and friendly...
Thank you so much, Philip, for your lovely and detailed feedback. We're delighted to hear that your mum feels comfortable and well cared for, and that our team's consistency and communication have made a difference for you both. It's wonderful to know our carers' professionalism and friendly approach are appreciated. We truly value the ongoing support and cooperation from you and your family we couldn't achieve this level of care without it. Your kind words and five-star review mean a lot to all of us at YourCare24.
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Review from V H (Client / Service User) published on 9 October 2025 Submitted via Website•
Overall Experience
I have been in receipt of care following time in hospital the carers are extremely helpful, they make me feel at ease and show great empathy towards me. In particular my regular carer Chipo is absolutely fantastic nothing is too much trouble she always has a lovely smile on her face, she is kind...
I have been in receipt of care following time in hospital the carers are extremely helpful, they make me feel at ease and show great empathy towards me. In particular my regular carer Chipo is absolutely fantastic nothing is too much trouble she always has a lovely smile on her face, she is kind punctual respectful and friendly. She goes above and beyond to make sure I am comfortable and my needs are met, she really is a beautiful lady. My other carers are also fantastic Memory makes the best hot chocolate and is so kind, Gemma always makes me laugh and cheers me up and Ashley is very sweet. All of them and others I have had care for me sporadically are super stars they work so hard and are a lovely bunch of ladies 10/10. Thank you so very much you are making my road to recovery run smooth and I am extremely grateful to you all for your care and compassion you show me on a daily basis.
↩Reply from Management Team, Management at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you so much for your beautiful review. Your kind words mean the world to our whole team. We're thrilled to hear that your carers have made such a positive difference in your recovery and that you feel comfortable and well cared for. Chipo, Memory, Gemma, Ashley, and the rest of the team will...
Thank you so much for your beautiful review. Your kind words mean the world to our whole team. We're thrilled to hear that your carers have made such a positive difference in your recovery and that you feel comfortable and well cared for. Chipo, Memory, Gemma, Ashley, and the rest of the team will be so pleased to know their kindness, humour, and hard work have brought you comfort and smiles each day. Feedback like yours reminds us why we love what we do and helps us continue delivering care with compassion and warmth.
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Review from Elizabeth M (Daughter of Client) published on 30 September 2025 Submitted via Website•
Overall Experience
We have always found the carers to be very professional, cheerful and very caring. Over the time they have been attending to my mother they have become more like family and listen to any concerns I might have.
I can also rely on them to go over and above their job spec if I need some help with...
We have always found the carers to be very professional, cheerful and very caring. Over the time they have been attending to my mother they have become more like family and listen to any concerns I might have. I can also rely on them to go over and above their job spec if I need some help with anything extra to my mother's usual care.
In conclusion I would like to say the care is exemplary as far as I am concerned.
↩Reply from Management, Management Team at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you so much, Elizabeth, for sharing such kind words. We're delighted that our support has given you and your mum consistent care and peace of mind. Knowing you feel listened to and able to call on us for extra help really means a lot to the whole team. Your feedback not only reassures us but also helps us keep improving and shaping the service around what matters most to families.
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Review from Diana B (Daughter of Client) published on 23 September 2025 Submitted via Website•
Overall Experience
My mum and myself are more than happy with the service Yourcare24 provides The staff treat my mum with dignity kindness and respect
They arrive on time and stay for the duration of the call. If they have time they play mums keyboard and sing to her. This makes mum so happy and reminds her of...
My mum and myself are more than happy with the service Yourcare24 provides The staff treat my mum with dignity kindness and respect They arrive on time and stay for the duration of the call. If they have time they play mums keyboard and sing to her. This makes mum so happy and reminds her of the time when she used to play If there are any concerns I know I can call the office and speak to the manager, who will listen to me without judgement I was once told that they care for my wellbeing as well as my mums which made safe and happy that I'd chosen this company
So thank you to all the management and carers for all your hard work you are a huge support to me helping me care for my mum
↩Reply from Management Team, Management at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you so much for your wonderful review. Your kind words mean so much to our whole team and motivate us to keep giving our very best. We're delighted to know your mum feels happy and respected, and we love that our carers can share special moments like music and singing with her. It's equally...
Thank you so much for your wonderful review. Your kind words mean so much to our whole team and motivate us to keep giving our very best. We're delighted to know your mum feels happy and respected, and we love that our carers can share special moments like music and singing with her. It's equally important to us that you feel supported and listened to, so we're pleased our office team and managers have helped give you peace of mind. Thank you for trusting us to care for your mum and it's a privilege to support you both.
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Review from J G (Daughter of Client) published on 23 September 2025 Submitted via Website•
Overall Experience
As always Yourcare have supported my mum and our family 110%
After mums recent discharge from a troubled hospital stay they have cared for mum above and beyond anything i could hope for .They have monitored mum and liased with her doctors and district nurses , as a family we feel confident in them...
As always Yourcare have supported my mum and our family 110%
After mums recent discharge from a troubled hospital stay they have cared for mum above and beyond anything i could hope for .They have monitored mum and liased with her doctors and district nurses , as a family we feel confident in them to care for our very precious mother which allows us to manage our daily lives and keep everything as normal as possible.
↩Reply from Management Team, Management at Yourcare24 Ltd Sheffield, Rotherham & Barnsley
Thank you so much for sharing this lovely feedback. We're delighted that our team has been able to support your mum after her hospital stay and keep in touch with her doctors and district nurses. It's a privilege to care for someone so precious to you, and we're so pleased we can give you peace of mind and help keep daily life as normal as possible.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2024
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Accreditations
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