Prestbury Care

183 The Drove, Barroway Drove, Downham Market PE38 0AL
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22 Reviews
  • Prestbury Care, Downham Market
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Care Provided

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Owner

  • Prestbury Care Providers Ltd

Person in charge

  • Daniel Lewis (Registered Manager)
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Prestbury Care Reviews (22)

Over all time Prestbury Care has 22 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 0
  • 0
Date Published
  • 22
  • 0
  • 0
  • 0
  • 22
Reviewer Connection to Prestbury Care
  • 7
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Mary G (Friend of Client) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We count ourselves very lucky to have found these carers. They are very competent and their timekeeping is extremely reliable. Their record keeping is immaculate and they have proved themselves ready to go that little extra, particularly during the cold spell when the heating stopped due to a frozen
pipe. As I cannot be on the premises all the time, I feel a great weight has been taken from me to know that I can have complete trust in the carers when I am not there. As well as the caring aspect, they are doing a great job in trying to rehabilitate my friend back to his normal, independent self. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kim L (Daughter of Client) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Prestbury Care extremely professional from the onset. Two carers, in particular, are efficient, methodical and sensitive to their client's needs. Everything is meticulously recorded on each visit. Nothing is too much trouble, whilst ensuring the client's wishes and dignity are always considered.
Being a family run business, it is abundantly clear that they ‘want to get it absolutely right’ and have welcomed suggestions of how they could improve their services. Keep doing what you’re doing and you’ll be a fantastic success!


We wouldn't hesitate in recommending Prestbury Care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (0)

There are no team members posted.

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