AIM Homecare

I write this review at the end of the care that the team at Aim have provided my mum before she moved into residential care. Aim have always been proactive in the care they provided working closely with me to ensure mum got the best care at home. In this both the managers and carers excelled. Keeping good contact and when things didn't meet their own high care expectations they quickly made adjustments to the care plan. In the weeks leading up to mum moving to residential care the management team went the extra mile working with Adult Social Services to find emergency respite care for mum to ensure her safety. As her son this support from Aim made what could have been a very difficult experience so less stressful. Thank you Aim you should be proud of the service provided.

The personal service that my Aunt and I have had from Aim has been exceptional. They have been very accommodating to changing circumstances. All visits have been carried out with care, kindness and good humour and they have often gone beyond what has been required. As the niece of someone receiving their care a long way away they have been amazing with communication and also advice and it has been a great collaboration and given me huge peace of mind. I could not recommend them enough-thank you Aim!!

The staff who visited this lady actually became what she described as friends. I highly recommend AIM Homecare above all other companies I have been involved with.

I can't say enough good things about Aim Homecare. From the very beginning, their team has been kind, professional, and genuinely caring. They took the time to understand our Mum's needs and matched us with carers who were compassionate, patient, and reliable.

Communication has been excellent - we're always kept up to date, and any questions are answered quickly. It's clear that everyone at Aim truly cares about the people they support, and that makes all the difference.

Thanks to their help, we've had real peace of mind knowing that Mum was in safe and capable hands. I would highly recommend Alison and her team to anyone looking for high-quality, person-centered care.

Aim homecare have been and continue to be an absolute life saver to mum and dad to live a life as close to the life they would choose; and to myself and my siblings. We've been able to continue our lives - visiting most weeks a couple of times a week for family socialising - secure that our parents are getting far better care than we could provide.

How do they do it? They are local, they started when they saw a need for their own loved ones. They are large enough to offer flexibility when care needs change and small enough to care and most importantly to recruit and retain high calibre staff.

Staff are really person centred, friendly and always treat mum and dad with dignity; they have taught us much over the 4 years. We've had as little as 4 half hours per week up to a live-in carer with overnight plus several hours of day time care per day - in the last week of mum's end of life care.

AIM offer 15, 30, 45 minute, 1, 2 or more hour visits which has been a money saver too.

Some of the carers are very good and as long as they are female Pete is happy to go out with them.

Listened to any worries and concerns. Helpful with health problems, liaising with district nurses and hospital visits.

My dad was predominantly my mum's main carer. Dad fell ill suddenly leaving us needing support for mum. AIM had previously been providing some support but it only took one call to the manager to explain the situation and a solution including live in care was quickly and efficiently put in place. All staff we dealt with were personable, professional and super flexible. A great service provider I wouldn't hesitate to recommend. Thank you to the manager and team

Many Thanks, AIM Homecare

Mum's area had a power cut recently and AIM contacted me to make sure I was aware and to check that Mum was OK. Things like that make you realise that they really do care over and above their contracted hours.

We were extremely happy to have these wonderful carers looking after her and cannot recommend them highly enough.

Not only has this put my mind at rest that she is being cared for well, but the communication has also been first-class.

I would not hesitate to recommend this efficient, caring, thoughtful company to anyone whose elderly loved ones need assistance.

Reliable and helpful weekly care. Carers are pleasant, professional, appropriately dressed and caring to both of us.

All of the regular carers who come to me are very friendly and extremely efficient. They are always so cheerful and have been excellent at meeting extra care when I have needed it. I feel they really know me and my background. I think my relationship with them is positive and I enjoy their visits. I have become very fond of them and feel they are friends. I value their advice and am grateful for the genuine care and concern they show to ensure I am well looked after. Thank you AIM Homecare!

Very happy with AIM Homecare. Polite and helpful staff. Always on hand. Excellent caregivers. Very friendly. Answered all questions straight away. We can not fault AIM Homecare in Fareham. We are very grateful to them for all their hard work. The supervisor is on the phone and has been brilliant.

The service provided to my wife was always caring and professional. Communication was good and response to any issues raised was prompt and effective. The carers did not just do the minimum but went above and beyond to provide personal care of a bespoke and high quality that always gave my wife a sense of dignity.

I would highly recommend AIM Homecare as they provide an excellent service for my Mum who has Alzheimer's. If there is ever a problem or query they always get back to me very quickly. Mum enjoys her visits and always says how lovely all the carers are. I get an update via an online care log system which is really helpful for me to know what happened during each visit. I have peace of mind that her medication is administered daily correctly. Whenever I need extra care for Mum if I am not around, then they always assist with this, which is greatly appreciated. I have full confidence that Mum is cared for with compassion and all requirements are met daily.

AIM has a great team of professional and friendly staff who go out of their way to ensure those being cared for are treated with dignity at all times. Nothing is too much trouble, and they are always on hand to speak to, whether you need advice or just a friendly ear.

Many thanks.