I can honestly say that they are far away head and shoulders above their competitors.Nick B(Son of Client/Service User)
They take time to explain what they are doing and are in constant communication with the client.Doreen C(Wife of Client/Service User)
went above and beyond to provide personal care of a bespoke and high qualityRobert G(Husband of Client/Service User)
I can honestly say that they are far away head and shoulders above their competitors.Nick B(Son of Client/Service User)
They take time to explain what they are doing and are in constant communication with the client.Doreen C(Wife of Client/Service User)
went above and beyond to provide personal care of a bespoke and high qualityRobert G(Husband of Client/Service User)
Aim Homecare Ltd is a small, family-run care provider that prides itself on delivering exceptional standards of care. Their commitment to excellence has been formally recognised, having received a Top 20 Award from Homecare.co.uk in 2018 - a reflection of the high-quality service and compassionate support they provide to their clients and their families.
At Aim Homecare, they consistently go above and beyond to ensure that every individual receives person-centred, tailored...
Aim Homecare Ltd is a small, family-run care provider that prides itself on delivering exceptional standards of care. Their commitment to excellence has been formally recognised, having received a Top 20 Award from Homecare.co.uk in 2018 - a reflection of the high-quality service and compassionate support they provide to their clients and their families.
At Aim Homecare, they consistently go above and beyond to ensure that every individual receives person-centred, tailored support. The management team actively oversees care delivery, ensuring that each client’s needs are fully understood and met to the highest standard.
Aim embraces the latest technology to make communication simple, transparent, and reliable. Families are given secure electronic access to their loved one’s care notes, enabling them to stay fully informed at all times, no matter the distance. This system provides 24-hour access to up-to-date information, including carers’ arrival and departure times, daily activities, and care updates, giving families complete peace of mind.
The team are carefully selected and trained by the founder and Managing Director, who leads by example. She frequently works alongside the team in the field to ensure that the exceptional standards she expects are consistently maintained.
With a dedicated team, strong family values, and a commitment to quality, Aim Homecare Ltd delivers a level of care that is both professional and deeply personal.
Care Provided by AIM Homecare
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
15 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£32.50 - £34.50
Weekly Live-in Care
£1,500 - £2,000
We also provide 30, 45, & 15 Min calls
The price(s) shown are provided by the agency. Contact AIM Homecare for full pricing details and T&Cs.
Review from Lisa J (Daughter-in-law of Client) published on 19 September 2023 Submitted via Website•
Overall Experience
AIM Care has been providing care for my father in-law for some time now. It is a huge relief knowing he is being well cared for, as we do not live in the area. I cannot speak highly enough about the exceptional care provide by AIM. Care providers are excellent!
If there are any issues, they ring...
AIM Care has been providing care for my father in-law for some time now. It is a huge relief knowing he is being well cared for, as we do not live in the area. I cannot speak highly enough about the exceptional care provide by AIM. Care providers are excellent!
If there are any issues, they ring immediately to inform me and if have any concerns, they are always on hand to help.
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Review from Nick B (Son of Client) published on 19 September 2023 Submitted via Website•
Overall Experience
AIM Homecare is one of several care providers that my mother has used over the years. And I can honestly say that they are far away head and shoulders above their competitors. My mother has been using them for many years now and is always delighted with the service, care and concern that they show...
AIM Homecare is one of several care providers that my mother has used over the years. And I can honestly say that they are far away head and shoulders above their competitors. My mother has been using them for many years now and is always delighted with the service, care and concern that they show her. As a son, they always keep me in the loop as to any problems that they find and advise me as to what steps to take. To my mother, they provide a caring, professional and pleasant service which she sees as a welcome addition to her daily activities. I can’t speak highly enough of them.
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Review from Carol M (Niece of Client) published on 19 September 2023 Submitted via Website•
Overall Experience
Having the team from AIM visit my auntie 4 times a day means that she can remain in her own home. I always have peace of mind that my auntie is well cared for, and she has often told me that she looks forward to their visits. Nothing is ever too much trouble for the carers and the team managers are...
Having the team from AIM visit my auntie 4 times a day means that she can remain in her own home. I always have peace of mind that my auntie is well cared for, and she has often told me that she looks forward to their visits. Nothing is ever too much trouble for the carers and the team managers are very accommodating, cancelling calls when I can take Auntie out for lunch, or adding in extra calls if I’m going to be away. Both my auntie and I were very grateful recently when, after my auntie had a fall, a team member stayed with her til the medical team arrived. Thank you to AIM and their team, your dedication, professionalism and friendship to both my auntie and myself is much appreciated.
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Review from Doreen C (Wife of Client) published on 25 August 2021 Submitted via Postal Card•
Overall Experience
The entire AIM Homecare team are very caring. They pay particular attention to the individual needs of the client and encourage them to do as much for themselves as possible. They use techniques to help achieve this such as verbal and physical cues and even some singing. The carers often use humour...
The entire AIM Homecare team are very caring. They pay particular attention to the individual needs of the client and encourage them to do as much for themselves as possible. They use techniques to help achieve this such as verbal and physical cues and even some singing. The carers often use humour to create a fun and productive environment. They take time to explain what they are doing and are in constant communication with the client. We have been with them for 3 years, they have helped me to cope with the situation. I'm 86 years old.
↩Reply from Alison Courtney, Manager at AIM Homecare
Thank you for your kind words. We do like to know that our person-centred training is in practice out in the field.
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Review from Adriana H (Daughter of Client) published on 5 August 2021 Submitted via Website•
Overall Experience
I initially felt hesitant about having home care for my father but AIM Homecare have been so friendly, so professional and really reassuring that my father is in good hands. I feel completely at ease and my father couldn’t be happier with the team who have been excellent! Thank you so much for all...
I initially felt hesitant about having home care for my father but AIM Homecare have been so friendly, so professional and really reassuring that my father is in good hands. I feel completely at ease and my father couldn’t be happier with the team who have been excellent! Thank you so much for all your help!
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Review from Sarah M (Daughter of Client) published on 28 July 2021 Submitted via Postal Card•
Overall Experience
Since having the good fortune of finding AIM Homecare over 3 years ago, we have had an excellent experience. The carers are always positive and caring and they treat their client with respect. The AIM Homecare management team are very helpful and great to work with. The carers go above and beyond...
Since having the good fortune of finding AIM Homecare over 3 years ago, we have had an excellent experience. The carers are always positive and caring and they treat their client with respect. The AIM Homecare management team are very helpful and great to work with. The carers go above and beyond and always try to stimulate and engage with their client. They do all they can to make the experience as safe, fun, and dignified as possible.
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Review from A N (Daughter of Client) published on 19 January 2021 Submitted via Postal Card•
Overall Experience
Once AIM was involved in my parents care, I was confident that they were cared for as I would myself. Their attitude, efficiency, communication and all other aspects of their care was first-rate. I have no hesitation in recommending them.
Once AIM was involved in my parents care, I was confident that they were cared for as I would myself. Their attitude, efficiency, communication and all other aspects of their care was first-rate. I have no hesitation in recommending them.
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Review from Barbara H (Client / Service User) published on 23 November 2020 Submitted via Postal Card•
Overall Experience
A friendly company who try to keep customers and staff happy.
A friendly company who try to keep customers and staff happy.
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Review from A H (Daughter of Client) published on 5 October 2020 Submitted via Postal Card•
Overall Experience
From the very first contact with AIM Homecare, the professionalism and passion for care has impressed me. All members of the team have been friendly, pleasant and empathetic towards my mother. She looks forward to the visits each week. Thank you.
From the very first contact with AIM Homecare, the professionalism and passion for care has impressed me. All members of the team have been friendly, pleasant and empathetic towards my mother. She looks forward to the visits each week. Thank you.
↩Reply from Alison Courtney, Manager at AIM Homecare
Thank you for your lovely review, it is good to see we are continuing to please.
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Review from J C (Wife of Client) published on 24 September 2020 Submitted via Postal Card•
Overall Experience
We have had no problem with this care company.
We have had no problem with this care company.
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Review from M B (Wife of Client) published on 22 September 2020 Submitted via Postal Card•
Overall Experience
Aim Homecare are reliable. Staff are professional yet friendly. Skills vary but staff are always willing to have routines explained to them. The management is always helpful.
Aim Homecare are reliable. Staff are professional yet friendly. Skills vary but staff are always willing to have routines explained to them. The management is always helpful.
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Review from John R (Son of Client) published on 20 August 2020 Submitted via Website•
Overall Experience
The management and care team at AIM have been wonderful in supporting my mother to live independently in her own home, despite her living with diabetes and Alzheimer's disease.
My brother and I do not live locally and so have come to rely on the fantastic on-line care notes system, which enables...
The management and care team at AIM have been wonderful in supporting my mother to live independently in her own home, despite her living with diabetes and Alzheimer's disease. My brother and I do not live locally and so have come to rely on the fantastic on-line care notes system, which enables us to read all the interactions and notes made by the carers every day. This is reassuring for us and has helped us manage the dosage of her medications, and alerted us to any worsening symptoms. We have then worked with the team to put new systems and procedures in place to ensure she is safe and well. The team manage to combine a professional efficiency with a caring and friendly approach, giving Mum important social contact, but respecting her dignity and treating her as an individual.
I cannot recommend the agency highly enough, and I have no doubt that without them Mum's journey so far would have been much more problematic. They have also adapted the services according to her needs.
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Review from Angela (Daughter of Client) published on 24 July 2020 Submitted via Website•
Overall Experience
My 93 year old, frail, but mentally sound, paraplegic mother, who lives in her own home some 200 miles away from me, is one of AIM’s clients and I cannot speak highly enough of the support and care, well above and beyond their remit, AIM's carers provide.
My heartfelt thanks go to the AIM team...
My 93 year old, frail, but mentally sound, paraplegic mother, who lives in her own home some 200 miles away from me, is one of AIM’s clients and I cannot speak highly enough of the support and care, well above and beyond their remit, AIM's carers provide. My heartfelt thanks go to the AIM team for all they do - not only for my mother but also for always being there (albeit at the end of the phone) for me as well.
If you need a care company that really cares, it has to be AIM.
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Review from Michael D (Son of Client) published on 25 June 2020 Submitted via Website•
Overall Experience
#I have been looking after my mother for 3 years now as her primary carer. In that time we have had 5 care companies who have provided the care package. Aim took over in April 2020 and I can say they are far and away the best company that have looked after my mother. My mother has severe dementia...
#I have been looking after my mother for 3 years now as her primary carer. In that time we have had 5 care companies who have provided the care package. Aim took over in April 2020 and I can say they are far and away the best company that have looked after my mother. My mother has severe dementia and can present very challenging behaviour, both the manager and assistant manager have gone out of their way to place the right carers to deliver excellent personal centred care. In my experience a lot of problems I have had with care companies in the past has been with the office side of things, both the manager and assistant manager have extensive experience of actually working in the front line as actual carers which gives them a deep understanding and knowledge of any problems and issues which may arise.
Timekeeping is excellent and if a carer is running late, which does not happen very often, they phone me and let me know which I really appreciate. Suffice to say; excellent service.
↩Reply from Alison Courtney, Manager at AIM Homecare
Thank you so much for your appreciation of our efforts to meet your mother's needs and the recognition of our expertise within the industry and Dementia itself.
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Review from Kim V (Daughter of Client) published on 19 November 2019 Submitted via Website•
Overall Experience
Caring, thoughtful staff and the manager even came to help on her day off.
Thank you for your support under difficult times.
Caring, thoughtful staff and the manager even came to help on her day off.
Thank you for your support under difficult times.
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Review from Nancy B (Client / Service User) published on 8 May 2019 Submitted via Postal Card•
Overall Experience
The carers have been excellent. I would like to keep these carers as much as possible. They have carried out all I have asked of them.
The carers have been excellent. I would like to keep these carers as much as possible. They have carried out all I have asked of them.
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Review from Peter H (Son of Client) published on 21 January 2019 Submitted via Website•
Overall Experience
We would like to thank you and your team of carers for their excellent care of mum in her last couple of months and their dedication to make things as comfortable as possible for her. The carers were always very professional and always willing to go ‘that extra mile’ to make things the best that...
We would like to thank you and your team of carers for their excellent care of mum in her last couple of months and their dedication to make things as comfortable as possible for her. The carers were always very professional and always willing to go ‘that extra mile’ to make things the best that they could for her.
We appreciated your willingness to work alongside ourselves in line with our mother’s wishes to have us involved in her care.
↩Reply from Alison Courtney, at AIM Homecare
Thank you for the lovely review. It was an honour and pleasure to look after mum, she will be sadly missed.
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Review from Simon N (Client / Service User) published on 23 October 2018 Submitted via Website•
Overall Experience
My father's health recently deteriorated very rapidly and I urgently needed to find a care provider. I contacted the manager based on AIM's strong client ratings. The manager was able to visit within 24 hours and set everything up very smoothly, including a planned upgrade after a few days to...
My father's health recently deteriorated very rapidly and I urgently needed to find a care provider. I contacted the manager based on AIM's strong client ratings. The manager was able to visit within 24 hours and set everything up very smoothly, including a planned upgrade after a few days to live-in care. Sadly, my father passed away last week so our use of the service was only very limited but again, the manager was very professional in understanding this. Highly recommended.
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Review from Diane B (Mother of Client) published on 5 April 2018 Submitted via Website•
Overall Experience
I've struggled to find a care agency reliable and understanding of my daughter's mental health condition. What a relief to find AIM Homecare, especially the manager.
Our first meeting with her was relaxed and straight away we felt comfortable with her. She took time to understand my daughter's and...
I've struggled to find a care agency reliable and understanding of my daughter's mental health condition. What a relief to find AIM Homecare, especially the manager. Our first meeting with her was relaxed and straight away we felt comfortable with her. She took time to understand my daughter's and my needs. After our meeting, she researched my daughter's condition which enabled her to provide the best quality care and support to both her and myself. I'm confident that when she is cared for by the manager she's receiving the same level of care and attention that I'd give myself. She continually goes the extra mile to provide bespoke care for my daughter enabling her to enjoy a better quality of life. She has supported my daughter at social and family gatherings. We have also felt comfortable enough to take her on holiday as a companion for my daughter which enabled my daughter to enjoy her holiday independently of us.
I have no hesitation at all in recommending AIM Homecare to anyone. I have done so in the past with a very positive outcome.
↩Reply from Alison Courtney, Registered Manager at AIM Homecare
Thank you for this lovely review, we do try to understand each individual's needs and yes will research a condition in depth when we need to, to enable us to deliver the best, most effective care possible. It's good to know our approach is achieving such positive results.
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Review from Lynne C (Client / Service User) published on 3 April 2018 Submitted via Website•
Overall Experience
AIM Homecare has provided me with a reliable and friendly family of carers allowing me the ability to continue living in my own home and live my life the way I wish to live it. I have had MS for 23 years and have experienced many care agencies within this time but AIM is the first agency to tell...
AIM Homecare has provided me with a reliable and friendly family of carers allowing me the ability to continue living in my own home and live my life the way I wish to live it. I have had MS for 23 years and have experienced many care agencies within this time but AIM is the first agency to tell me they will adapt to my progressing disability as time moves on. I feel safe and cared for.
↩Reply from Alison Courtney, Manager at AIM Homecare
Thank you for your kind words and for trusting in us to ensure we continue to meet all your care needs.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for AIM Homecare.
Meet the Team (4)
Alison BealJob Title Registered Managing DirectorJoined 2018
Our Registered Managing Director brings a wealth of knowledge and leadership to the team. She holds an NVQ Level 5 in Health and Social Care, along...
Our Registered Managing Director brings a wealth of knowledge and leadership to the team. She holds an NVQ Level 5 in Health and Social Care, along with Advanced Safeguarding and Medication Training, and is a qualified trainer in Moving and Handling. With over 10 years of management experience, Ali is passionate about delivering high-quality care and creating a supportive environment for both staff and service users. Her outstanding people skills and hands-on approach ensure that our values are reflected in everything we do.
Stephen BealJob Title DirectorJoined 2018
Stephen is one of our Directors and brings over 16 years of valuable business experience to Aim Homecare. With a strong interest in the company’s...
Stephen is one of our Directors and brings over 16 years of valuable business experience to Aim Homecare. With a strong interest in the company’s growth and success, Stephen plays a more behind-the-scenes role, ensuring the smooth operation and strategic direction of the business.
Although he often works in the background, Stephen is actively involved in the day-to-day running of the organisation and is always ready to step in when needed. On several occasions, he has quite literally rolled up his sleeves to support the team in delivering hands-on care, demonstrating his genuine commitment to the service we provide.
Stephen is a true team player, consistently encouraging collaboration, communication, and a positive working environment.
His leadership style embodies Aim Homecare’s values—supportive, approachable, and driven by a shared goal of delivering outstanding care.
Erin Louanne CourtneyJob Title SupervisorJoined 2022
Erin Courtney is the newest member of our management team and proudly represents the next generation of Aim Homecare. As the daughter of Alison, our...
Erin Courtney is the newest member of our management team and proudly represents the next generation of Aim Homecare. As the daughter of Alison, our founder, Erin is learning every aspect of the business from the ground up to ensure the company’s values and high standards continue for years to come. When we say we are a family-run company, we truly mean it.
Erin has already achieved her Level 3 Diploma in Health and Social Care and is now embarking on her Level 5 qualification, following closely in her mum’s footsteps. She has quickly become an integral part of the team, building fantastic working relationships with both staff and clients.
Through hands-on experience in the field and coordinating care within the office, Erin has developed a deep understanding of the day-to-day operations and the importance of delivering compassionate, person-centred care. Her enthusiasm, dedication, and fresh perspective make her a valuable asset to the future of Aim Homecare.
Karen NewmanJob Title SupervisorJoined 2018
Aren Newman has been a valued member of the Aim Homecare team for the past seven years, consistently demonstrating dedication, reliability, and a...
Aren Newman has been a valued member of the Aim Homecare team for the past seven years, consistently demonstrating dedication, reliability, and a strong commitment to the company’s values. Over the years, Karen has proven herself to be an invaluable asset to both the management team and the wider staff community.
Karen possesses extensive knowledge in many areas of care, with particular expertise in medication administration. She is currently working diligently towards achieving her Train the Trainer qualifications and her Level 3 Diploma in Health and Social Care, which will further enhance her ability to support and mentor staff—especially those who are new to the field.
Karen has already successfully completed her Train the Trainer qualification in Medication, achieving top marks and excelling in this area. Her depth of understanding and practical experience make her a trusted source of guidance for her colleagues. There is very little Karen doesn’t know when it comes to medication administration within the care worker role.
Her commitment to professional growth, combined with her supportive nature and wealth of knowledge, makes Karen a much-valued member of our management team and a key contributor to the high standards of care we uphold at Aim Homecare.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AIM Homecare to verify any information. View our terms and conditions. AIM Homecare has an Enhanced Service -what an Enhanced Service includes.
