Trust Home Care Ltd

Longfields Court, Wharncliffe Business Park, Middlewoods Way, Carlton, Barnsley S71 3GN
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9.7 41 Reviews
  • Trust Home Care Ltd, Barnsley
Trust Home Care Ltd is a family run domiciliary care company, which was established in 2016. The director of the company has over 28 years experience within the care sector. Trust Home Care Ltd provides a high quality standard of home care services to those living within their own homes in Barnsley, South Yorkshire.

Trust Home Care Ltd provides a friendly and compassionate approach to your care needs, providing person-centred care services to enable people to live at home independently and live their lives to the fullest, with dignity and respect.

Staff who are employed by Trust Home Care Ltd are kind and compassionate and will go the extra mile to deliver the best care possible, they recognise that each service user is an individual, someone with their own diverse needs and requirements, and will meet these needs to the best of their abilities. All staff are fully DBS checked and reference checked before employment commences.

All staff are trained to the highest standard, which is maintained every 12 months, to ensure that they are kept up to date with any policy changes. Staff also undertake enhanced courses in specialist areas to allow them to deliver the care needs of their service users.

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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £25

These prices are only a guideline, please contact Trust Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Trust Home Care Ltd

Person in charge

  • Julie Slater (Manager)

Trust Home Care Ltd Reviews (41)

Total of 41, showing 1-20
9.7

Trust Home Care Ltd has a Review Score of 9.7 (9.675) out of 10, based on 8 reviews in the last 2 years. Over all time Trust Home Care Ltd has 41 reviews.

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Date Published

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Review from Clifford R (Client) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not too bad but i prefer my old carers because of my personal care i do not like it when they are new; and my times back to normal because sometimes i like to order takes outs and they don't come intime for the cares'.

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Review from John H (Son of Client) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 94yrs old and has challenging mobility issues. She is also very particular who she allows to attend to her needs. She has been like this for several years now and her condition worsens annually. She is now on her forth company of carers, the previous three failing badly to meet her needs.
Since Trust Home Care Ltd were engaged Mum is so much happier with the quality of care she receives, with regular reviews her care programme has been tuned to her changing needs swiftly and without issue. During Mothers recent UTI infection the cares could not have been more helpful and understanding.

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Review from Rebecca E (Granddaughter of Client) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has Home Care through Trust Home Care and has done so for a little over 12 months. Prior to this she was with another company who we were very unhappy with, we read a review on here where someone had changed care company to Trust Home Care and wished they had done it sooner.


I'm now writing

a review to say the exact same thing. My grandma has gone from deeply unhappy and not engaging with her carers, to looking forward to their visits and telling me all about who has been to see her. We have sadly had 2 recent bereavements of very close family, and the carers have been so empathetic in their approach and have really gone out of their way to provide support and care through a difficult time.


The carers are bubbly, friendly, approachable, caring, and are the type of people you would want to be around your loved ones. I cannot recommend Trust Home Care enough and I'm really glad that we decided to move care provider.

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Review from S P (Brother of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Never had any problems, staff are all very upbeat and helpful, we have no issues at all with the service and staff.

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Review from J R (Son of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one they have been friendly not only with me the son of my mam who is the one they care for 4 times a day now, from 3 times, and it's nice to have someone finally to talk to and get along with and I can say I am happy with these careers and I hope I get the same care when I come of age as we
all deserve great care at end of day and thank you always.

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Review from Kevin K (Son of Client) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father started to struggle, due to dementia, with daily tasks such as getting out of bed, taking medication, making food, bathing, etc. We were recommended Trust Home Care for help. From day one they have been brilliant and it just means Dad can carry on at home for the foreseeable. They have
taken the pressure off Mum who has her own health problems. A great help.

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Review from J I (Next of Kin) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trust Home Care have been working with Dad for four weeks. We as a family are exceptionally happy with the service they have and are providing. We will continue to use them. 100% positive feedback. Thank you!

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Review from Russell C (Son of Client) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t speak highly enough about the whole care team at Trust Home Care. Our family has more than twelve months experience of this first-class business and we’re extremely grateful for the social worker’s recommendation to use them, as without the individual and empathic attention this amazing group
provides, we’d be truly lost. Anyone considering employing carers for a loved one in need wouldn’t be anything other than delighted by the service they will receive from Trust. Keep up the good work, you’re all doing a wonderful job!

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Review from Katie S (Friend of Client) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that looked after my friend were very friendly and caring.
Did everything they possibly could to help and nothing was too much trouble for them.
Would recommend to everyone I know that is in need of care.
Thank you for your help with my friend.

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Review from V L (Daughter of Client) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first telephone call, initial visit and ongoing care I have been impressed by the whole team and the professional and very caring service they provide. The staff visiting my mum make her feel safe and she is very happy with all aspects of the care provided. The information provided via the
app gives me a fantastic update after each visit and gives me peace of mind. I thoroughly recommend Trust Home Care and thank them for everything they do for my mum.

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Review from V S (Niece of Client) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trust Home Care provide an excellent service. Without exception, the carers treat my aunt with respect and dignity and she is always very happy to see them. Nothing is too much trouble, my aunt is encouraged and assisted to take a short walk outside (weather permitting) by the carers who attend in the
mornings and they then stay to make her breakfast. I cannot stress enough the reassurance this service provides to myself and to my siblings. We do have quite a lot of input into my aunt's daily activities but rely on the carers to alert us to any potential problems. We know that, when we are not there, she is in the best possible hands. Without this service, my aunt would not be able to live at home and maintain some significant degree of independence.

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Review from Peter Y (Son of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Trust Home Care team has looked after my mother for a number of years as we live 100 miles from her home. She had Alzheimer’s so not the easiest to deal with. Always found them flexible to fit in with her needs. Unfortunately, my mother fell and was admitted to hospital in November last year. The
carers tried to arrange for an ambulance but they refused to attend. Carers called us and we made alternative arrangements to get her into the hospital. Unfortunately, my mother died in hospital in March this year. Two of the carers made the effort and attended her funeral.

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Review from Ali L (Daughter of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this company enough for the care they are providing for my mum. Nothing is too much trouble, they really do go above and beyond.
They keep me updated via their app and I have total peace of mind.

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Review from Susan H (Daughter of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and pleasant. I am kept up to date with any changes to cost etc. Mum seems happy with the service she receives and likes the carers - she likes the fact that she sees regular faces - which helps her if she can remember their names.

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Review from Susan S (Daughter of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trust Home Care look after my 97-year-old father at times of the day when I can't be there. The service is excellent. I feel totally at ease knowing my dad is being cared for by outstanding ladies. Without their help I would not be able to cope on my own, they have been a lifesaver for myself and my
family. My dad is extremely happy with the care he is receiving and he is not easily pleased! Thank you Trust Home Care for everything you do.

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Review from Michelle T (Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I changed carers to home care in October 2022 as I needed extra hours due to an operation I was due to have in November 2022. I have been with them since this date and they are friendly, helpful and lovely people. They helped me and my husband when I was bedbound after my operation and eased my anxiety
so much. My husband is partially disabled and was anxious about the new carers but they get on well with him and they make him laugh. We have fun on social calls and when I'm having a rough day they always try and make me smile while doing the job too. They are amazing carers and always go the extra mile for you. The office staff are friendly too. They are always helpful and friendly and will always do their best to help. They are the best carers I've had and I've had to change carers three times, so it means a lot that I can say this.

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Review from C P (Sister of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are good, hardworking and caring people, they are consistently professional and look after the everyday needs of my sister in a friendly compassionate way. If there are any problems, they are easy to contact and things get sorted quickly.

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Review from Brian L (Son of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been over the moon with the service they have provided to Mum and I'm not in doubt that this excellent service will continue. The staff that attend to Mother's needs have been very professional and my mother, while on respite, has missed them.

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Review from L J (Daughter-in-law of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the service that we receive from Trust Home Care Ltd. The ladies are always on time and are compassionate and caring. They regularly ask if there is anything else that they can help with. The agency is professional and trustworthy.
The operations manager is approachable
and knowledgeable and always at the end of the phone if I need advice.
I value the app so that I can check up on what is happening and how the visit has gone.
I would be the first to complain if I wasn’t happy, so the fact that I have left a totally positive review speaks volumes. Thank you.

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Review from M T (Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trust Home Care is a very good care company, the staff are very friendly and go above and beyond and the service they provide is amazing. They're very helpful. I would definitely recommend to anyone who needs care.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Trust Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Trust Home Care Ltd is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) ) ÷ 48 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Trust Home Care Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (3)

Julie

Julie Slater

Job Title: Director/Registered Manager

Joined: 1995

Julie is the founder of Trust Home Care Ltd and is a dedicated Director and Registered Manager. She has a wide range of experience within the care sector, with over 28 years of experience.

Leanne

Leanne Slater

Job Title: Operations Manager

Joined: 2008

Leanne has been working for Trust Home Care Ltd since 2016. Leanne began as a carer but gained her knowledge and skills and this enabled Leanne to move up the career ladder with Trust Home Care Ltd. Leanne is the Operations Manager at Trust Home Care Ltd.


Leanne has a wide range of knowledge and understanding of the care industry which currently spans 17 years.

Patricia

Patricia Hawcroft

Job Title: Care Co-ordinator

Joined: 1995

Trish has been working for Trust Home Care Ltd since 2019. She began as a carer but gained her knowledge and skills and this enabled Trish to move up the career ladder with Trust Home Care Ltd. Trish took on the role as Care Co-ordinator in February 2025.


Trish has a wide range of knowledge and understanding of the care industry which currently spans 30 years.

Frequently Asked Questions about Trust Home Care Ltd

What Type of Services does Trust Home Care Ltd offer?

Trust Home Care Ltd offers Home Care.

How many Carers does Trust Home Care Ltd employ?

Trust Home Care Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trust Home Care Ltd to verify any information. View our terms and conditions. Trust Home Care Ltd has an Enhanced Service - more info.