Trust Home Care Ltd

We have been with Trust Home Care Ltd. (THC) since 2017. They help provide support for my elderly mother-in-law, alongside the care that we, her family provide. Over the years, her needs have been and are varied depending on recurrent health and mobility issues. THC have positively proved to be accommodating and endearing with the service provided. The carers in attendance are friendly, cheerful and conduct themselves in a professional manner along with individual qualities as well as being understanding and receptive to requests/requirements alongside the THC office team. They will, when and where possible, schedule the visits such that familiar faces attend. A recent illness resulted in hospital admission. Upon discharge, help with additional assisted care was required during recovery at relatively short notice; nothing was considered too much trouble. No hesitation in recommending them.

My Dad is 88 and has been with Trust Homecare for nearly a year. He is visited twice daily for welfare checks and additional support, as needed. I rang various local agencies but knew straight away after speaking with them, that this company was the right one. Dad was visited by a member of staff and visits started thereafter. My Dad rarely had a bad word about any of the staff and always kept me in the loop with any concerns. They use an excellent app that I checked on a daily basis, always knowing that my Dad was safe in his home. A big thank you to all of you.

Trust Home Care was recommended by social services. The social worker was extremely enthusiastic about Trust Home Care. We have since they took over and had a very positive experience. Every member of staff is kind, caring and considerate. All of the staff always have a smile on their face and go the extra mile for my parents.

Wanted to give many thanks to the management and carers for the care given to my mum from start to the day she passed. All the carers were always polite helpful and nothing was too much trouble, even on occasion if time aloud would spend a few minutes doing mums jigsaw with her. Even when mum went into hospital just before she died a few carers even went to visit her in their own time .. so for me, this is exceptional care and can't recommend them enough ... many thanks.

My nana had Trust Home Care for 2 months. Prior to this, another care agency let us down by 81 calls and nana had pressure areas. Since using Trust Home Care, no pressure areas and excellent care. Can’t thank enough.

Lovely company and carers looked after me amazingly. Highly recommended and very helpful, always sort out issues I have and always very nice and friendly. Staff lovely.

Extremely happy with the care provided. The service I receive go above and beyond their expectations.

Efficient care team with humbling qualities. Should any unexpected problems arise the company and carers deal with it straight away taking any worry and pressure away if families don't live close by.

Have been with this care provider over 12 months and very happy with the service provided. Would recommend to anyone.

I have complete peace of mind knowing my husband has got excellent care. All carers are polite and pleasant and always say hello to myself and my husband. They do their job to a high standard but always with thought and care to him. They always tell him what they are going to do even though his Alzheimers doesn't let him understand. He has lost a tremendous amount of weight but they are gentle with him.

Staff very good and helpful. I would recommend the company to anyone in my position. Nothing is too much trouble.

Would highly recommend.