Seniors Helping Seniors is an award-winning care service dedicated to enriching the lives of the elderly. With a deep commitment to the well-being of seniors in Mid Surrey and West Kent, they provide a wide range of personalised senior domiciliary care services with a mission to offer support, care and companionship seniors need to maintain their independence, dignity and quality of life.
Seniors Helping Seniors offers services in both the...
Care Provided by Seniors Helping Seniors Mid Surrey and West Kent
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £40
Fees vary for companionship care and personal care services. Assessments are free of charge.
Contact Seniors Helping Seniors Mid Surrey and West Kent to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Seniors Helping Seniors (UK) Ltd
- Private Owned
Person in charge
- Tim Heaney (Owner)
Seniors Helping Seniors Mid Surrey and West Kent Reviews (37)
Seniors Helping Seniors Mid Surrey and West Kent has a Review Score of 9.9 (9.895) out of 10, based on 37 reviews in the last 2 years.
Over all time Seniors Helping Seniors Mid Surrey and West Kent has 37 reviews.
Seniors Helping Seniors provided some fantastic support for my mother over more than two years, until her care needs increased and she moved into full time residential care. They were flexible, stepping in to respond to specific requests such as visits to the hairdresser and dentist and helping to increase the frequency of visits as her care needs changed. They were easy to communicate with and responsive thanks to a group that was constantly monitored. And (most important of all) they had a great team of carers who often went above and beyond to make sure that my mother was well cared for. She has even had visits from some of them at her new care home.
Thank you very much for sharing your experience. We're honoured to have supported your mother over the past two years and to have been able to adapt to her changing needs. It means a lot to hear that our team was flexible, communicative, and went above and beyond to provide care that made a real difference. Your kind words inspire us to keep providing the best possible support. Kind regards,
Seniors Helping Seniors have been great, My mum gets on with her carers really well and looks forward to their regular visits. It has really helped my mum and us as a family to have the regular support from the carers from Seniors Helping Seniors. Over time we have increased the number of care visits to be 5 days a week and the team have made it easy to make these changes. highly recommended
Thank you so much for your kind words! We're delighted to hear that your mum enjoys her time with our carers and that our support has made a positive difference for your family. It's wonderful to know that increasing the care visits has been a smooth process for you. We truly appreciate your recommendation and look forward to continuing to provide the best care possible. Kind regards,
We needed urgent support for Mum back in February - and were very impressed with the speedy response from Seniors. In less than a week from initial contact, Mum and I had been introduced to her new carer, an exceptional person who has provided kind support for the last 5 months.
I am also impressed by the prompt and positive responses I have had to minor queries which have cropped up along the way. Without exception, each member of the team has been knowledgeable about my Mum's situation, and readily able to respond to queries. I am so glad we found Seniors - and strongly recommend them to anyone seeking high quality care for their loved one.
Thank you so much for your kind words-we're truly grateful for the opportunity to support your family and provide the care your mum needed. It's wonderful to hear that our team's prompt response, exceptional carer, and ongoing support made a real difference over the past five months. Your recommendation means a great deal to us, and we're honoured to have been there for you. Kind regards,
All the helpers they use each week are brilliant, my parents are super happy to know they have support and the helpers have become friends to my parents. They have been super flexible with scheduling. If my parents need more help they can coordinate, flexible too if they need to reschedule and are always available to help with appointments. They also keep in contact with the family keeping them updated when 'situations' arise.
My brothers are I are not close by; in fact two of us live in the United States. We had a situation with my mother who needed to be admitted to hospital late at night. Seniors made sure my father was looked after, one of their team was with my mother until she was admitted. Cannot say enough about this team, they are without doubt the best and kindest people we could hope for to help with my parents needs.
Thank you so much for your kind words. We're truly grateful for the trust you've placed in us to care for your parents. It's wonderful to hear our team has made such a positive impact and become a source of both support and friendship. We're always here to help and appreciate your continued support from afar. Kind regards,
My mother has used Seniors helping Seniors for over 18 months, and in that time she has come to rely totally on the service. All carers have been exceptional, and all are willing to go beyond the call of duty to help out. On the few occasions that my mother has had to go to hospital, the carers have supported her both in person and emotionally and made the trauma of the hospital visit much more bearable. My mother has the carers attending 5/6 days a week, and she has never been let down. Our family are all so grateful to everyone at SHS.
Thank you so much for your kind words and for sharing your mother's experience. We're honoured to have supported her over the past 18 months, and it means a lot to know she relies on us and feels truly cared for. Our team is committed to going above and beyond, and we're so glad that's been reflected in her care. Your family's appreciation means the world to us.Kind regards
Seniors provided an invaluable service for my mum, who at the time was deteriorating with dementia. They gave her friendship and took her out to coffee and shops, maintaining her links with local services and socializing. The ladies themselves were amazing. I can't recommend them enough. They were kind, genuine and would go out of their way to make my mum happy and feel valued. Amazing service including excellent communication with the office and management.
Thank you so much for your heartfelt review. We're truly honoured to have been able to support your mum during such a challenging time. Our team is passionate about providing not just care, but a meaningful connection. It means the world to know that made a difference for your family. We'll be sure...
Seniors Helping Seniors are easy to deal with and very helpful attending to all needs of the Client, sometimes at short notice and they are very flexible. They have built a good relationship with the client and I would recommend them
Thank you for your kind words and recommendation! We're so pleased to hear you've found our team helpful, flexible, and easy to work with. We strive to build strong relationships with our clients every day. Kind regards Tim Heaney
We are very pleased with the lovely helpful lady who comes to us each week, helping with a variety of tasks. Communications with the manager are timely and helpful and once we had the regular payments setup it all just works.
Thank you so much for your lovely feedback. We're thrilled to hear that you're pleased with the support you're receiving. Our team at Seniors Helping Seniors takes great pride in providing compassionate, reliable help, and it's wonderful to know that both our carer and our office have met your expectations. We're so glad everything is running smoothly now, and we truly value your trust in us.
I have been using this company to care for my Mum for the last couple of years. All the team are amazing. Happy to help out even at late notice. The carers are super friendly, caring and can't do enough to help my Mum who has Alzheimer's. It's such peace of mind when they are there, I can relax knowing my Mum is in excellent hands. I would highly recommend all the team.
Thank you so much for your wonderful review and for trusting us to care for your Mum over the past couple of years. It truly means a lot to hear that our team has made a positive difference for both you and your Mum. We are committed to providing compassionate, reliable care, and it's heartwarming...
Seniors helping seniors have provided wonderful support and companionship for my mother over many years. The lovely staff were carefully chosen to reflect mums needs and personality. They supported her in many ways, taking her out for walks, doing puzzles with her, and generally keeping her stimulated. When her dementia became very severe, they dealt with her in an extremely sympathetic manner. And in her last week or so, before she passed away, they were there for her all the time, night and day. Such a reliable service. I would not hesitate to recommend them to any person in need of some care and companionship in the home .
Thank you so much for your kind words. We feel truly honoured to have supported your mother over the years and to have been there for her during such important times. Matching our companions carefully to each client's needs is something we take great pride in, and we're so glad it made a difference...
We are really happy with the care received from Seniors Helping Seniors. All the carers are very kind and helpful and the company are easy to deal with and flexible for our needs. We would definitely recommend them.
Thank you so much for your lovely feedback. We're so pleased to hear that you've had a positive experience with our carers and team. It is always our goal to provide kind, flexible support that truly meets each person's needs. We appreciate your recommendation.Kind regardsTim Heaney
We had help from Seniors for some time but they really excelled themselves in June 2024. I returned home after major surgery and we had a live-in carer from another firm. She was a disaster and had to go. The Seniors management came to our rescue. They organised a team of helpers to come several times a day and helped us through a very difficult time. We still have help whenever needed including after a recent operation. We are enormously grateful to them. The management are endlessly helpful and supportive. We have had several different seniors and they are all, without exception, kind, helpful, reliable and efficient. It's a pleasure to have them here.
Thank you so much for your thoughtful and kind words. We're truly touched by your appreciation, and it's been our privilege to support you during such a difficult period. We're happy we could step in when you needed it most and help ease things after your surgery. It means a great deal to know that...
So happy we found SHS - everyone we have come into contact with has been kind, approachable, professional, friendly and caring. Everything we could want for our Mum from a companion/carer and especially that SHS do their best to match the helper with the user's interests such as music, gardening, literature - it all helps create a quick bond and lots of scope for chats and discussions. The social aspect is easily as important as the actual help around the house - invaluable.
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with SHS. It means the world to us to know that our team has made a meaningful difference for your mum and your family. Matching our helpers based on shared interests is something we truly...
Then have been supporting my father with companionship and are very reliable. As well as companionship, the support will offer to take dad out for drives in the countryside ( which he loves) coffees and lunches out , but also are very reliable to support dad to medical appointments.
We are delighted with the service.
Thank you so much for your kind words and continued trust over the past three years. We're truly honoured to support your father and to know that he enjoys the companionship, outings, and countryside drives with our team. It's always our goal to provide not just reliable support, but meaningful...
I have found the care that Seniors Helping Seniors provide for my Mother is excellent, they are proactive and really care about their Clients. My Mother has been looked after by Seniors Helping Seniors for over a year now, in that time we have had a diagnosis of Alzheimers and they have tailored and altered the care provided with sensitivity and efficiency.
Thank you so much for your kind feedback. We're honoured to support your mother and truly appreciate your recognition of the care and adaptability our team provides. It's important to us to be responsive and compassionate as needs change, and we're glad that's been your experience.Kind regardsTim Heaney
It is also very reassuring to the family to know that mum has good companionship and is being so well cared for.
Communication with the office is also easy and friendly.
Thank you for your kind words and ongoing trust in Seniors Helping Seniors. We're so pleased to hear how much your mum enjoys her carer's visits and that the support has brought comfort to your whole family.It's a privilege to be part of her care, and we truly appreciate your lovely feedback.Kind regards,Tim Heaney
Our mum (aged 97) has vascular dementia which has seriously impacted her memory. This affects her ability to create relationships with new people and to engage in conversation with visitors. We recognised the importance a couple of years ago of ensuring she gets to talk to people outside the family and we were recommended to SHS.
Mum has had the same companion for circa 2 years. She is compassionate and kind, and encourages mum to chat without making her feel anxious about the lack of memory recall. The visits are extremely valuable to mum and it gives the family a much needed break knowing she is in excellent hands for the afternoon.
We find the SHS office team to be very approachable and accommodating with any requests for extra cover, etc.
My brother and I whole-heartedly recommend SHS to anyone who is looking for a trusted and compassionate companion for a relative.
Thank you so much for your lovely review. We're delighted to hear how much your mum and your family value the companionship. It's an honour to support her, and we're so pleased she's built a trusted bond with her companion.We truly appreciate your recommendation - it means a lot to us.Kind regards,Tim Heaney
Regulatory Rating
Care Quality Commission (CQC) Rating
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Awards / Recognitions (1)
- Recipient: Seniors Helping Seniors (UK) LtdDate: Friday 30 May 2025
Meet the Team (3)
Joined: April 2024
Throughout her career, Hayley has worked across a variety of care settings, including Residential Care, Live-In Care, Supported Living, and Domiciliary Services. This broad experience has given her a deep understanding of the unique needs of individuals receiving care at home.
“I am passionate about supporting our clients to maintain their independence for as long as possible. At Seniors Helping Seniors, we are committed to providing personalised, compassionate care with love, respect, and expertise. I firmly believe in involving people in their own care, placing them at the heart of the care planning process, and ensuring they have choice and control over their support. By taking a holistic approach, we can meet not just care needs, but also emotional and social well-being, enhancing quality of life in a meaningful way.”
Hayley leads our personal care services with a strong focus on person-centred care, empowering clients to make informed decisions about their support while ensuring they feel valued, respected, and heard. She works closely with clients, families, and care teams to create tailored care plans that reflect individual preferences, routines, and aspirations.
Meet Tim – Franchise Owner at Seniors Helping Seniors® – Mid Surrey (Guildford, Godalming and Woking) and West Kent (Sevenoaks, Tonbridge & Malling)
Before joining Seniors Helping Seniors®, Tim enjoyed a successful career in international retail with luxury brands, where he developed a passion for delivering exceptional service. His experience in the luxury sector taught him the importance of personalised care and attention to detail, values that seamlessly translate into his work in high-quality, compassionate homecare. During the pandemic, Tim saw that same level of exceptional service reflected in the work at Seniors Helping Seniors®, which inspired him to make the transition into the care sector.
Tim shares, “I’m utilising my background in management, operations, and business to make a significant contribution to people’s lives. I’ve always believed in the importance of creating lasting connections, and that’s exactly what we do at Seniors Helping Seniors®.”
Tim is deeply committed to supporting his local communities in Mid Surrey and West Kent, reflecting our motto: "To give and to receive." By helping others, we create a cycle of care and connection that strengthens the entire community.
Meet Jenny– Franchise Owner at Seniors Helping Seniors® – Mid Surrey (Guildford, Godalming and Woking) and West Kent (Sevenoaks, Tonbridge & Malling)
As co-owner of Seniors Helping Seniors Mid-Surrey & West Kent, I play a key role in recruitment, ensuring that our carers align with our core values: Loving, Caring, Giving, and Compassionate. I am incredibly proud of our dedicated care team, whose kindness and commitment make a real difference in the lives of our clients. Additionally, I support marketing efforts, sharing the wide range of wonderful services we offer, which enable our clients to live healthier, longer lives in the comfort of their own homes.
One of the highlights of my week is visiting our wonderful clients, offering support, companionship, and a helping hand wherever I can. It’s a privilege to be part of a team that makes such a positive impact on people’s lives.
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