My Homecare (Kent) does its utmost to meet the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.
Its skilled home carers are available throughout the West Kent area and they provide a comprehensive care service for people requiring help and assistance.
People can choose from simple visits for domestic assistance, through to full complex...
Care Provided by My Homecare West Kent
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Fees are dependent on assessment. We offer simple support ranging from domestic cleaning to complex care and support. Additionally, we provide night support, live-in care, and 24-hour rapd-response emergency care.
Contact My Homecare West Kent to get a personalised quote:
Good to Know
Group/Owner
- My Homecare
- Private Owned
Person in charge
- Katie Starr (Director)
My Homecare West Kent Reviews (46)
My Homecare West Kent has a Review Score of 9.7 (9.723) out of 10, based on 20 reviews in the last 2 years.
Over all time My Homecare West Kent has 46 reviews.
My main carers are wonderful and very friendly and helpful.
Wish they would have better uniforms
I see my main carers more as friends as they are good company throughout the day.
Thank you for the feedback. We replenish our uniforms all the time so we will have a think about the design at our next order. Kind Regards, Katie
My son has four regular members of your staff to support my son. Shaun, Haroun, Samuel and Abdullah, I have nothing but praise for them, and the service they provide is excellent. My son has a brain injury and can be challenging at times but they have built a rapport with him and Shaun and Haroun in particular as it is mostly them who who work with my son.They work alongside the directly employed team and slotted right in. Thanks to all the staff our home is a happy, comfortable, safe place for everyone.
Your son is a very special man. Our staff enjoy their time with him and we are proud that we are makig a positive difference. Thank you for the kind words. They mean a lot. All the best, Katie
Very good help and service. Lovely people.
It is lovely to read your comments. Will be sure to flag your kind words to our team and they will be thrilled. Wish you and your family the very best. Kind Regards, Katie
All carers are very helpful and polite.
Fantatic news. 5 stars is what we strive to acheive. Thank you for the feedback. Best, Katie
All my carer are very good. I give them 100% for caring for me. I'm cleaned very well. They are very helpful with my daily care and my health. They will do anything for me with my needs. I think of them very highly.
Thank you for your feedback. Our team is passionate over what we do and appreciation makes it all worthwhile. Best, Katie
Overall, we are very satisfied indeed with the care Linda receives.
Good continuity of carers and care.
It is great to hear that our team's efforts are being noticed and appreciated. We will be sure to pass along your praise. Kind Regards, Katie
I am quite happy with the services rendered by My Homecare very caring and helpful. Thank you to your organisation.
We appreciate the kind words and we will be sure to pass your messge to our care team. Best, Katie
Overall very happy with the support being provided. If there have been any issues all have been dealt with quickly and effectively. Great company.
Thank you for your feedback. Great to hear that our team is proactive. We will continue to work hard as our goal is 5 stars across the board. Kind Regards, Katie
The staff that attend my mother are exceptional when it comes to assisting her.
That is wonderful to hear. Your mom is a very special lady and I know our staff enjoy their time with her. We will be sure to share your praise with Ann and the team. Wish you and your mom the very best. Kind Regards, Katie
I am very pleased with the service you give with the are of my mum Greta. Special mention to Ann, Ade who give an exceptional service.
That is great to hear. We will be be sure to pass along your praise to both Ann and Ade. Both are amazinig. Kind Regards, Katie
All the carers who look after Ann treat her with respect. Ann is not an easy person to deal with because of her mobility problems.
Thank you for your kind words. Our team is dedicted and passionate. Our job is never easy but receiving compliments like this makes it all worthwhile. Best, My Homecare
The service both my daughter and myself are first class. I can say no better than that wonderful service.
That is wonderful to hear. Our staff will take pride knowing their efforts are appreciated. Thank you for the kind words. Best, Katie
My homecare carer are excellent very friendly, polite and mostly helpful. They are very understanding and promote me with all the needs. They are very respectful to me and my family.
Thank you for the kind words. It is nice to know the hard work and dedication of our team is noticed. Will be sure to pass along your praise.
Flexibility of carers' timeslot is excellent from our viewpoint. Carers usually arrive within the expected window. Carers always wear personal protection. The carers we see carry out our wishes with regard to washing/showering and dressing to our satisfaction. Other normal tasks are undertaken when requested.
Thank you for your kind words. Will be sure to pass along your compliments to our staff.
I have been delighted with all the care and kindness shown.
Overall excellent. Professional. Kind and caring. Considerate. Willing to help if they can. Most happy with the experience. Most grateful for the service.
I have only been with you a short while. I have found the staff to be friendly and caring.
The carers are punctual, totally professional and bring a good sense of humour, never patronising at all but work with the patient!
Thank you for the kind words. We will pass the feedback to our staff; it is greatly appreciated.
Very satisfied apart from the fact I do not get a rota regularly so not know whose on duty or what time the carers are coming.
The carers are well trained and kept up to date about changing needs by the manager. They are exemplary in every way being conscientious in respecting my parents likes and routines. They are kind, compassionate and patient judging situations well. Neighbours have commented favourably on the carers. We have also been so appreciative that the care ladies we have are invariably the same. They are familiar faces that I have enjoyed getting to know and this continuity of care is also good for my parents. The carers are happy to update me as to how things have gone each visit too.
Communication, continuity and care are excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for My Homecare West Kent.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for My Homecare West Kent.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about My Homecare West Kent
How many Carers does My Homecare West Kent employ?
My Homecare West Kent employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare West Kent to verify any information. View our terms and conditions. My Homecare West Kent has an Enhanced Service - more info.